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<![CDATA[Perspektif Tenaga Kesehatan Puskesmas dalam Menggunakan Sistem Informasi Manajemen Puskesmas (SIMPUS) ]]>
<![CDATA[Fauzan Kurniawan]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v5i2.72
<![CDATA[The development of a Puskesmas Management Information System (SIMPUS) has a goal which is to produce a system capable of providing computer-based information needed to manage patients for health workers in puskesmas, puskesmas management, and the health department. So that the presence of SIMPUS can support better health services. However, the use of electronic medical records in management information systems is influenced by the attitude of the users of this system. This study aims to determine the behavior of health center health workers in using SIMPUS. This research is a quantitative study with a cross sectional approach using the UTAUT questionnaire on Health Center health workers in Bantul Regency. The results of this study found that the Constructive Facilitating Condition had a positive effect on the construct of Behavioral Intention with a value of 69.5%. The coefficient of the latent facilitating condition (FC) to the construct Behavior Intention (BI) in this model has the greatest value among the coefficient values of the latent variable in the relationship model between other constructs, which means that the more complete the facilities that support the use of the system, the more accepted and used by user.]]>
<![CDATA[Specialist Doctors Work Satisfaction Regarding National Health Insurance System : A Case Study Of Regional Public Hospital In Yogyakarta, Indonesia ]]>
<![CDATA[Riza Mahendra Kusumo]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v5i2.74
<![CDATA[Various complaints from hospitals, both at the regional and national levels, stated that they were not satisfied with the rates set by the BPJS. They stated that the rates set were very unrealistic. The purpose of this study was to examine the effect of medical services fee, workload, and assessment work performance on the level of job satisfaction of specialist doctors related to the BPJS service program in Panembahan Senopati District General Hospital, Bantul, D.I Yogyakarta. This study uses quantitative analytical methods which are followed up with qualitative methods. The population of this study is specialist doctors working in Panembahan Senopati Hospital and has functional positions totaling 38 people. Among respondents who were satisfied with respondents who felt dissatisfied had a balanced number, namely as many as 19 people (50%). However, the average value of 78.58 indicates that the average respondent felt dissatisfied. This shows that the majority of specialist doctors in Panembahan Senopati Bantul Regional Hospital are not satisfied with working conditions in Panembahan Senopati Bantul Regional Hospital. There is a significant relationship between medical service variables (X1), workload variables (X2), work performance assessment variables (X3) and job satisfaction specialist doctor Panembahan Senopati Bantul Hospital.]]>
<![CDATA[Perbandingan Tarif Tindakan Hemodialisa untuk Perhitungan Tarif Rumah Sakit dengan Metode Full Costing dengan ABC terhadap Claim INA’CBGs ]]>
<![CDATA[Muhammad Firman Agung]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v5i2.77
<![CDATA[Penetapan tarif berdasarkan INA-CBGs belakangan ini menimbulkan polemik bagi pihak Rumah Sakit, karena dari beberapa kasus, tarif yang diberlakukan mengalami selisih bila dibandingkan dengan tarif sebelumnya. Selisih tarif ini, bisa menjadi keuntungan bagi rumah sakit tetapi bisa pula menambah beban rumah sakit. Tujuan dari penelitian ini adalah untuk menganalisis perbedaan tarif dalam perhitungan menggunakan metode full costing dengan Activity Based Costing (ABC) terhadap claim INA’CBGs pada tindakan hemodialisa. Penelitian ini dilakukan di RSUP X Makassar. Penelitian ini bersifat triangulasi dengan menggunakan data sekunder rumah sakit bulan Juli sampai Desember tahun 2019. Penelitian ini merupakan studi kasus yang bertujuan untuk menganalisis unit cost tindakan Hemodialisa berdasarkan Standar Operasional Prosedur (SOP) dengan metode ABC yang bertujuan membandingkannya dengan tarif yang sudah ditetapkan RSUP X Makassar dan tarif INA-CBGs. Metode perhitungan biaya menggunakan metode ABC dengan mengalokasikan biaya langsung dan menghitung biaya dari kegiatan yang terjadi menggunakan cost driver berdasarkan waktu kegiatan. Terjadi perbedaan selisih antara tarif tindakan Hemodialisa dengan metode ABC dengan rumah sakit yang menggunakan metode full costing dan INA’CBGs. Terlihat adanya efisiensi antara tarif dengan metode ABC dengan tarif Full Costing rumah sakit pada biaya operasional dan biaya pemelihaaan. Adapun total selisih antara metode ABC dengan full costing adalah Rp. 138.209. Perhitungan unit cost tindakan hemodialisa dengan metode ABC didapatkan melalui perhitungan komponen biaya berdasarkan SOP meliputi biaya investasi Rp. 98.718,- , biaya operasional Rp. 1.032.678,- dan biaya pemeliharaan Rp. 4.992,- dengan total unit cost Rp. 1.136.388,- . Claim pada INA’CBGs yang dibayarkan kepada rumah sakit adalah Rp. 982.400,- . Berdasarkan hal tersebut maka penting dilakukan penelitian terkait dengan pengkajian ulang metode perhitungan unit cost pada tindakan hemodialisa di RSUP X Makassar.]]>
<![CDATA[The Efforts of Maintaining the Outpatients' Loyalty of X Hospital ]]>
<![CDATA[Marten Bhara Suryo Aji]]>;
<![CDATA[Nuryakin .]]>
<![CDATA[ Jurnal Admmirasi Vol 6 No 1 (2021): June ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v6i1.81
<![CDATA[This study themed expectations of service quality, patients’ satisfaction, and patients’ loyalty. This theme is considered in accordance with the mission of the hospital and in the national context that is in line with JKN (National Health Insurance) spirit that targets Universal Health Coverage (UHC) in 2019. This study used quantitative research, the design was cross-sectional, without giving any treatment to the subjects. The research method used was a survey research method. Average patients in X Hospital stated that they were dissatisfied with the dimensions of Reliability, Assurance, Empathy, Accessibility, and Affordability. However, the dimensions of tangibles and responsiveness were suitable for what patients got in the service. There is a gap between the expectation of service quality affecting the satisfaction of outpatients in X Hospital. Expectation variable has a significant effect on satisfaction, and satisfaction variable does not have a significant effect on loyalty, so it can be concluded that satisfaction variable does not mediate the effect of expectation on loyalty.]]>
<![CDATA[Analisis Bauran Pemasaran Pelayanan Kedokteran Olahraga pada Rumah Sakit Olahraga Nasional Berdasarkan Persepsi Pihak Manajemen Rumah Sakit dan Persepsi Atlet Sekolah Khusus Olahragawan (SKO) Ragunan ]]>
<![CDATA[Bunga Listia Paramita]]>;
<![CDATA[Wahyu Sulistiadi]]>
<![CDATA[ Jurnal Admmirasi Vol 6 No 1 (2021): June ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v6i1.104
<![CDATA[In order to carry out marketing programs effectively, perceptions of the various elements of the marketing mix need to be heard from the hospital management and the patient. This study aims to analyze the marketing mix of sports medicine services at the National Sports Hospital (RSON) which is viewed from two sides, perception of the hospital management, and athlete’s perception represented by special sports school (SKO) Ragunan. This research is a descriptive study with a qualitative method approach using in-depth interview techniques, observing hospital marketing activities, reviewing hospital documents and conducting a questionnaire survey about perceptions of SKO Ragunan athletes which was conducted in October 2020. 40 of 133 questionnaire met the criteria for analysis. Most of the respondents had a positive perception (agreed) on the components and items of the marketing mix assessment at RSON with the highest assessment on the people skills / attitudes and the lowest on the aspect of promotion. The management confirmed the suitability of the survey results with the current hospital conditions. Coordination between hospital owners and leaders is required, as well as the evaluation of promotional media used so that marketing strategies, especially those related to promotional activities, can run optimally and on target.]]>
<![CDATA[Analisis Faktor-Faktor Yang Mempengaruhi Tidak Optimalnya Kunjungan Antenatal Care Pada Ibu Hamil dengan Hipertensi Trimester III di RSUD Sultan Imanuddin Pangkalan Bun Kalimantan Tengah ]]>
<![CDATA[Suharmi suharmi]]>;
<![CDATA[Dumilah Ayuningtyas]]>;
<![CDATA[Cicilya Candi]]>
<![CDATA[ Jurnal Admmirasi Vol 6 No 1 (2021): June ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v6i1.106
<![CDATA[Hypertension in pregnancy can cause death of mother and baby. According to the data for basic health research in 2018, there were 2,658 out of 80,544 people in hypertension during pregnancy among women aged 15-49. This study aims to reduce maternal and infant mortality by increasing antenatal care visits. Research methods: observational analytic with cross sectional test. Retrieval of data from the Medical Record from January to December 2019 at Sultan Imanuddin Hospital. The population used throughout the pregnant women with third trimester hypertension is taken out with a total sampling technique as many as 109 people, the excretion criteria of a pregnant women with normal blood pressure. Data were analyzed using chi-square test on version 23 of SPSS program. Statistical test results have the most sidnificant risk of a less suggestive antenatal care visit with hypertension being the pregnant women parity, having OR 0.004 p= 0.283 risky paritas having a tendency to lack antenatal care. The age og pregnant women OR 0.929 p= 0.145 means that she is at risk in life, with a tendency to develop a lack of antenatal care, of 1.929 or 1 times greater than that of a non-risk. Further gained a trust interval, bearing no ratio 1 value meaning there is a link between parity and the age of the pregnant women and poor antenatal care visit with a test of 5% significance. Conclucion management of pregnant women with hypertension where they have been diagnosed at least 4 times during pregnancy, if there are complication and high risk there is a policy of BPJS on the antenatal care every 2 weeks in trimester III as one of the prevention and control of maternal mortality and birth rates.]]>
<![CDATA[Pengaruh Pemasaran Internal dan Kepuasan Kerja Terhadap Kinerja RSI Ibnu Sina Yarsi Sumbar Menurut Persepsi Karyawan Tahun 2020 ]]>
<![CDATA[Meri Herliza Herman]]>;
<![CDATA[Yulia Hendri Yeni]]>
<![CDATA[ Jurnal Admmirasi Vol 6 No 1 (2021): June ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v6i1.110
<![CDATA[Background: : Internal marketing in hospital is important in explaining employee perceptions of organizational performance and quality. The purpose of this study was to analyze the effect of internal marketing and employee satisfaction on the performance of the Islamic Hospital Ibnu Sina. Methode: This research is a quantitative descriptive study with data collection techniques in the form of distributing questionnaires to research subjects. After collecting the data, the data is processed using Sem smartPls3.0, and interpreting the results of the analysis, so that the necessary conclusions can be drawn in answering the problem formulation. Result: Internal marketing and job satisfaction have a significant effect on organizational performance. Conclusion: Internal marketing has been implemented quite well in RSI Ibnu Sina and there is an effect of internal marketing on organizational performance through employee job satisfaction as an intervening variable. Keywords : Internal Marketing, Employee, Satisfaction, Performance.]]>
<![CDATA[Bahasa Inggris ]]>
<![CDATA[Noormaya Sari]]>
<![CDATA[ Jurnal Admmirasi Vol 6 No 1 (2021): June ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v6i1.114
<![CDATA[Presently, health services should be patient oriented and patient satisfaction is an important information for the hospital in maintaining them as clients. It is expected that quality services and reasonable tariff provided by a hospital will increase patient satisfaction. This study was conducted at Sultan Imanuddin Pangkalan Bun Hospital, Central Kalimantan, applying a cross-sectional study design with total sample of 380 patients. The primary data of the study obtained by giving each of respondent prepared questionnaire. The data were collected from May 2018 to July 2018. The study showed that level of outpatient satisfaction with services as follows. Out of 380 respondents who said they were dissatisfied were 28 respondents (7,37%), less satisfied were 182 respondents (47, 89%), satisfied were 151 respondents (39,74%) and very satisfied as many as 19 respondents (5,00%). The study also showed that service quality has a correlation with outpatient satisfaction, while service tariff do not have a significant correlation with outpatient satisfaction. It is necessary to improve the quality of service continuously in order to provide quality services and patient satisfaction. Keywords: Service quality, service tariff, outpatient satisfaction]]>
<![CDATA[The Description of Prolanis Patient Satisfaction Towards Prolanis Management ]]>
<![CDATA[Dimas Caesar Kurniawan]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v5i2.132
<![CDATA[Primary healthcare should have standard to maintenance and increase the service quality in order to manage patients with chronic disease, especially for patients with chronic disease that been carried out by BPJS called as Prolanis. This study aims to know is service quality affect to the successful of Prolanis therapy management in Bantul. This research used a descriptive analytic. The study sample was all patients who join Prolanis Club in Klinik Pratama IDI Bantul. The sample was 50 people. This study showed prolanis patient satisfaction in both criteria success and unsuccess are satisfied in each dimension (Tangible, Responsiveness, Reliability, Empathy and Assurance). The result of this study showed that the description of prolanis patients’ satisfaction towards prolanis management is good.]]>
<![CDATA[Perceptions of Health Workers on Risk Factors of Medication Errors in Outpatient and Inpatient Services at X Hospital ]]>
<![CDATA[Yoga Pribadi Utomo]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
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DOI: 10.47638/admmirasi.v5i2.133
<![CDATA[Health workers have a responsibility in preventing medication errors that occur from the prescription process to the administration of drugs. Medication errors are serious problems that have an impact on increasing the duration of hospitalization and treatment costs, patient mistrust which is usually followed by patient dissatisfaction with health care. The purpose of this study was to determine the risk factor analysis of medication errors in outpatient and inpatient care at the X Hospital.]]>
