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Dinasti International Journal of Education Management and Social Science
Published by Dinasti Publisher
ISSN : 26866358     EISSN : 26866331     DOI : https://doi.org/10.31933/dijemss
Core Subject : Education,
Education
Dinasti International Journal of Education Management and Social Science (DIJEMSS) is the scientific journal of educational and social science research published since 2019 by Dinasti Publisher. Dinasti International Journal of Education Management and Social Science (DIJEMSS) articles which contribute to the understanding, theoretical development, theoretical concept and implementation of theories of education al any levels. This Journal publishes Original Research Articles, Review, Short Communications, Essays and Case Studies within the whole field of Education and Social Science their related and applied fields.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 1,491 Documents
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Marketing Strategy Agility and MSME Resilience: Navigating Post-Digital Consumption Behavior Shifts for Sustainable Economic Impact Widya Nengsih; Ratnawita Ratnawita; Selfiana Selfiana
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6675

Abstract

Changes in post-digitalization consumption behavior encourage Micro, Small, and Medium Enterprises (MSMEs) to adapt marketing strategies that are more flexible and responsive to market dynamics. This study aims to analyze the influence of marketing strategy agility on the resilience of MSMEs in facing shifts in digital consumer behavior and its implications for economic sustainability. This study is located on MSMEs in the culinary sector in Cirebon City, Indonesia. The research uses a quantitative approach with a survey method of 60 MSME actors who have utilized digital media in marketing activities. The data analysis technique used multiple linear regression. The results of the study show that marketing strategy agility has a positive and significant effect on the resilience of MSMEs. The ability to adapt to market trends, strategic flexibility, and digital channel optimization have been proven to improve the ability of MSMEs to maintain business performance amid changes in consumer behavior. In addition, shifts in digital consumption behavior, particularly preferences for ease of access and speed of services, are contextual factors that reinforce the relevance of adaptive marketing strategies. This research contributes to the development of marketing management studies, especially related to the role of agility in the context of MSMEs, as well as practical implications for business actors and policymakers in strengthening economic resilience based on digital transformation.
Insurance Claim Dispute Resolution at General Hospital in Pacitan Agung Suhirman; Muh Endriyo Susila
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6687

Abstract

The discrepancy between the medical standards applied by health workers and the policy provisions of insurance companies often creates uncertainty for policyholders. This condition has led to the emergence of various legal disputes that have an impact on the fulfillment of patients' rights and the sustainability of health institution operations. This study aims to analyze the mechanism for handling and resolving health insurance claims disputes that occur at the institutional level. A descriptive qualitative approach is used to provide an in-depth overview of the settlement procedures, handling measures, and obstacles that arise at the Pacitan Regional General Hospital. The claim dispute resolution mechanism is implemented through cross-unit coordination that prioritizes a win-win solution approach through file reconciliation and synchronization of clinical actions with national practice guidelines. The main obstacles found include incompleteness of administrative documents, differences in diagnosis interpretation between hospitals and guarantors, and incompatibility of medical services with the set cost ceiling. The effectiveness of resolving this problem relies heavily on the use of quality and cost control instruments, such as the Clinical Pathway, to ensure that patients' medical rights are fulfilled according to scientific evidence. Transparent collaboration between professions in adjusting patient care to insurance policies has proven to be able to maintain the financial stability of hospital operations.
Strengthening Rural Hospital Outpatient Utilization Through Community-Based Health Promotion: An Interrupted Time Series Analysis of Monthly Visits (2021–2025) Zulfa Hasanah; Mahendro Prasetyo Kusumo
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6694

Abstract

Rural hospitals often face challenges in outpatient utilization due to limited access and low public perception of service quality. This study examines the rebranding strategy of Agung Mulia Hospital through community empowerment-based health promotion to reconstruct public trust and increase service visits. The research employs a quantitative approach with Interrupted Time Series (ITS), utilizing secondary data from monthly medical records between 2021 until 2025. Comparative analysis was conducted using descriptive statistics and the paired sample t-test to evaluate changes in visit frequency before and after the implementation of empowerment programs, including free health services and social media expansion. Statistical results reveal a significant increase in outpatient utilization, with the average monthly visits rising from 1340.17 to 1527.43. The maximum number of monthly visits also showed a notable surge, reaching 1887 patients after the intervention, compared to the previous high of 1301. Hypothesis testing through the paired sample t-test confirmed that these differences are statistically significant, indicating that the community-based promotion strategy was effective. The integration of digital transformation and community engagement successfully bridged information gaps and removed social stigmas, ultimately fostering sustainable patient loyalty and providing empirical evidence for the effectiveness of socially embedded rebranding strategies in rural healthcare settings.
Algorithmic HRM and Labour Supply in Platform Work: Scheduling Autonomy as a Mechanism and Transparency as a Boundary Condition Muhammad Ridwan; Suharno Pawirosumarto; Marta Widian Sari
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6703

Abstract

This study examines how algorithmic human resource management (HRM) functions as manpower governance in platform work by shaping workers’ scheduling autonomy and, in turn, their labour supply. Using a three-wave time-lagged panel design with platform workers, algorithmic control intensity and transparency/explainability were measured at Time 1, scheduling autonomy at Time 2, and labour supply was captured as hours worked over the prior period at Time 3. Structural equation modelling with bootstrapping showed that higher algorithmic control intensity is associated with lower scheduling autonomy, while higher scheduling autonomy is associated with greater labour supply. Scheduling autonomy significantly mediates the relationship between algorithmic control intensity and labour supply, supporting an autonomy-based mechanism through which algorithmic HRM affects workforce utilisation in platform work. However, transparency/explainability does not significantly weaken the autonomy-reducing effect of algorithmic control intensity, suggesting that informational clarity alone may be insufficient to preserve workable discretion under intensive control. The findings clarify how algorithmic HRM shapes labour supply and refine platform-governance arguments by showing the limits of transparency as a protective mechanism.
When Long-Term Talent Commitments Become Consequential: Employee Engagement and Workplace Resilience Under Uncertainty Eri Marlapa; Joko Sugiharjo; Niken Purbasari
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6704

Abstract

This study examines whether long-term talent commitments within the employment relationship are translated into employee engagement and, through that process, support workplace resilience under uncertainty. A quantitative multi-source survey design was employed across 18 organizations operating in diverse industries. Employees reported sustainable talent management and employee engagement, while supervisors assessed workplace resilience in the focal work context. After screening, 300 usable matched responses were retained and analyzed using partial least squares structural equation modeling with bootstrapping. The findings indicate that sustainable talent management is positively associated with employee engagement, and employee engagement is positively associated with workplace resilience. The indirect effect is also significant, suggesting that long-term organizational commitments are more likely to sustain continuity and cooperative functioning under strain when employees translate them into active involvement in everyday work. These findings show that formal talent arrangements do not become meaningful in the employment relationship simply by being present; they matter when they are experienced as credible, enduring, and enacted commitments. The paper contributes to employee relations research by showing how continuity-oriented organizational commitments gain practical significance through employee engagement. For practice, the findings highlight the importance of visible follow-through on developmental commitments, fair continuity during change, and workplace routines that support employee voice and participation.
Business Sustainability of Women Entrepreneurs in the Digital Era: The Role of Spiritual Capital, Financial Literacy, Management Skills, and Family Support with Digital Capital Access as a Moderator Ria Christiana
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6705

Abstract

This study aims to analyze the role of spiritual capital in enhancing women entrepreneurs’ business sustainability in the digital era, particularly within the context of grassroots digital financial ecosystems such as Amartha. A quantitative approach was employed using a survey of 250 women entrepreneurs in Indonesia’s culinary sector who actively utilize digital technology and participate in community-based digital financial platforms. Purposive sampling was applied, and the data were analyzed using Structural Equation Modeling (SEM). The results indicate that spiritual capital has a positive and significant effect on business sustainability. Spiritual capital also positively influences digital financial literacy and business management skills. While digital financial literacy does not directly affect business sustainability, it serves as an enabling capability through which spiritual capital contributes to sustainable business development. Business management skills demonstrate a significant positive effect on business sustainability, highlighting the importance of managerial competence in supporting women-led businesses. Furthermore, digital capital access moderates the relationship between business management skills and business sustainability, indicating that managerial capabilities become more effective when supported by digitally integrated financial ecosystems. Business sustainability in this study adopts the Triple Bottom Line perspective encompassing economic, social, and environmental dimensions. This study contributes to the women entrepreneurship and digital sustainability literature by proposing an integrated framework that combines spiritual capital, managerial capability development, and ecosystem-based digital financial access to support sustainable women-led businesses in the digital era.
The Psychological Impact of Artificial Intelligence on Digital Literacy and Cognitive Readiness of Generation Z Students in West Java. Pratidina Ekanesia; Prinska Damara; Imam Maliki
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6718

Abstract

The development of Artificial Intelligence (AI) has had a significant impact on the world of education, especially for Generation Z students known as digital natives. This study aims to analyze the influence of self-efficacy and academic stress on digital literacy and cognitive readiness of Generation Z students in West Java. This study aims to analyze the influence of Self-Efficacy (SE) and Academic Stress on Cognitive Readiness and Digital Literacy in students in West Java. The study used a quantitative approach with a survey design and data collection through questionnaires. The research sample consisted of 400 respondents spread across six cities in West Java. Data analysis was carried out using multiple linear regression, a multicollinearity test, partial test (t), and simultaneous test (ANOVA). The results of the multicollinearity test showed that the SE and Academic Stress variables did not experience significant multicollinearity, with VIF values of 1.021 and Tolerance of 0.980, respectively. The partial test results showed that SE had a positive and significant effect on Cognitive Readiness (t = 4.926, p < 0.001) and Digital Literacy (t = 7.562, p < 0.001), while Academic Stress had a positive but insignificant effect on Cognitive Readiness (t = 0.876, p = 0.382) and a negative but insignificant effect on Digital Literacy (t = –1.124, p = 0.262). The results of the simultaneous ANOVA test indicated that the overall regression model was significant in predicting Digital Literacy (F = 39.862; p < 0.001). This study concluded that Self-Efficacy plays an important role in improving students' Cognitive Readiness and Digital Literacy, while Academic Stress did not have a significant effect on either dependent variable. These findings provide implications for the development of intervention programs that emphasize strengthening Self-Efficacy to support students' cognitive readiness and digital literacy. 
Intercultural Competence in German Language Learning As a Foreign Language Donna Retty Mylene Timboleng; Nur Hidayah Che Mat
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 4 (2026): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i4.6723

Abstract

This study examines intercultural competence in learning German as a foreign language through a systematic literature review approach. Intercultural competence is a multidimensional ability that includes knowledge of the target culture, awareness of cultural differences, openness and empathy, and skills to communicate effectively in cross-cultural contexts. The literature review shows that German language learning cannot be separated from the cultural dimension, so the integration of intercultural competence is a necessity in the learning curriculum. This study identifies three main dimensions of intercultural competence: cognitive, affective, and behavioral, which require active and experiential teaching strategies such as critical incident analysis, intercultural simulations, and ethnographic projects. Teachers play a central role as facilitators who create a learning environment that supports intercultural exploration and develops learners' critical awareness. The implementation of intercultural competence teaching in Indonesia faces challenges such as limited direct exposure to the target culture, significant cultural differences, and institutional constraints. Assessment of intercultural competence requires a holistic and qualitative approach through reflective portfolios, behavioral observations, and ongoing formative assessment. This research provides important implications for the development of a German language curriculum that explicitly integrates intercultural competence to produce learners who are linguistically competent and able to function as effective intercultural mediators in a global context.
System Quality and Information Quality in Public Sector Accounting Information Systems: The Mediating Role of Perceived Usefulness on User Satisfaction Tri Lestari; Sri Rahayu; Achmad Hizazi; Wirmie Eka Putra
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6748

Abstract

This study is motivated by the suboptimal level of user satisfaction in the implementation of accounting information systems in the public sector. The objective of this study is to examine the effect of system quality and information quality on user satisfaction with the mediating role of perceived usefulness. The research object is work units that are partners of the State Treasury Service Office in Jambi, with a population of 230 work units and a sample of 161 work units. This study employs a quantitative approach using survey methods and data analysis through Partial Least Squares Structural Equation Modeling. The results show that system quality and information quality have a positive and significant effect on perceived usefulness. Furthermore, perceived usefulness has a positive and significant effect on user satisfaction. Information quality also has a direct effect on user satisfaction, while system quality does not have a direct effect. Mediation analysis indicates that perceived usefulness fully mediates the relationship between system quality and user satisfaction and partially mediates the relationship between information quality and user satisfaction. This study concludes that enhancing perceived usefulness is essential to improving user satisfaction in public sector accounting information systems.
Algorithmic Visibility and Entrepreneurial Survival in Hospitality: A Structural Equation Model of Communication Adaptation and Trust Among Micro, Small, and Medium Enterprises Prasetya Yoga Santoso; Ressa Uli Patrissia
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 4 (2026): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i4.6775

Abstract

The viability of micro, small, and medium enterprises (MSMEs) in Indonesia's hospitality sector is increasingly contingent upon the capacity of entrepreneurs to navigate algorithm-driven digital ecosystems that govern audience reach, reputation, and demand. Despite the proliferation of platform-mediated commerce, empirical models that articulate how algorithmic visibility translates into entrepreneurial survival remain scarce, particularly within the Global South. This study addresses that gap by developing and empirically validating the Algorithmically Mediated Hospitality (AMH) model, which posits algorithmic visibility as an antecedent of entrepreneurial survival operating through the sequential mediation of communication adaptation and customer trust, and conditioned by digital literacy. Drawing on the Resource-Based View (J. Barney, 1991), Adaptive Communication Theory (Daft & Lengel, 1986), and the platform-economy literature (Cusumano et al., 2019), the model was tested using Partial Least Squares Structural Equation Modeling (PLS-SEM) on cross-sectional survey data collected from 287 hospitality MSME owners (boutique hotels, cafés, and homestays) in Jakarta, Bali, Yogyakarta, and Bandung. The results indicate that algorithmic visibility exerts a statistically significant positive effect on communication adaptation (β = 0.612, p < .001), customer trust (β = 0.431, p < .001), and entrepreneurial survival (β = 0.278, p < .001). The sequential indirect effect was confirmed (β = 0.189; 95% CI [0.134, 0.251]), and digital literacy significantly moderated the algorithmic visibility–communication adaptation pathway (βinteraction = 0.214, p < .001). The model accounts for 53.1% of the variance in entrepreneurial survival, exceeding benchmarks reported in comparable Southeast Asian SME studies (Fauzi et al., 2023). Theoretically, the study contributes a measurement-validated construct of algorithmic visibility and extends the Resource-Based View into platform-mediated competition. Practically, the findings inform a redesign of national MSME digital-literacy policy that explicitly incorporates algorithmic literacy as a survival-relevant competence.

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