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Dinasti International Journal of Education Management and Social Science
Published by Dinasti Publisher
ISSN : 26866358     EISSN : 26866331     DOI : https://doi.org/10.31933/dijemss
Core Subject : Education,
Dinasti International Journal of Education Management and Social Science (DIJEMSS) is the scientific journal of educational and social science research published since 2019 by Dinasti Publisher. Dinasti International Journal of Education Management and Social Science (DIJEMSS) articles which contribute to the understanding, theoretical development, theoretical concept and implementation of theories of education al any levels. This Journal publishes Original Research Articles, Review, Short Communications, Essays and Case Studies within the whole field of Education and Social Science their related and applied fields.
Articles 1,349 Documents
ANALYSIS OF THE FACTORS WHICH AFFECTING COMMUNITY SATISFACTION TOWARDS SERVICES FROM THE HARBOURMASTER AND PORT AUTHORITY IN INDONESIA Sri Sundari; Rohmeiny Haryati Purba
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.999

Abstract

The huge number of complaints and negative public stigma on the civil servants performance which submitted through various social media platforms has made so many government agencies feel an unfavorable impact in the eyes of public. This surely needs to be fixed up by those relates government agencies, particularly the Harbourmaster and Port Authority offices in order to practice and implement the principles of the smoothly public service delivery. This research aims to investigate those factors which relates to service quality and standard operating procedures (SOP) for issuing ship certificates to community satisfaction on the services from Class III Harbourmaster and Port Authority of Sunda Kelapa, Indonesia. The current method used was quantitative causality in an effort to determine the causal relations between variables. The population and sample used were 50 respondents who are service users, shipping companies and ship captains. The data collection technique was carried out by questionnaire with Likert Scale which was distributed to all respondents then analyzed through multiple linear regression to prove the research hypothesis. The results appeared that there was a significant positive affect from service quality and SOP to community satisfaction on the services of Class III Harbourmaster and Port Authority at Sunda Kelapa both partially and simultaneously. And was indicates that Sunda Kelapa Class III's Harbormaster and Port Authority office need to improve their quality of services and existing SOPs to improve the community satisfaction with the performance which shown by the Sunda Kelapa Class III Harbourmaster and Port Authority.
THE ROLE OF MEDIATION ON WORK PRACTICES AND EMPLOYEE INVOLVEMENT Nuzulul Fatimah; Nauman Tahir; Muhammad Ali Ahmad; Amna Batool; Arbab Gul; Abid Fareed
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.1012

Abstract

HIWP must be implemented in order to have an impact on employee performance satisfaction. The purpose of this study was to examine the relationship between high-involvement work practices (HIWP) and job satisfaction with the mediating effect of employee engagement; HIWPs consist of four main attributes: (a) power (b) information (c) reward (d) knowledge, convenience sampling was used and data were collected through questionnaires from 185 organizational respondents in the banking sector. Regression analysis was used to test the hypothesis and Andrew F. Hayes model 4 was used to examine the mediating effect. The results showed that there was a significant relationship between the mediating variables and the effect of employee engagement. This study expands on HIWP employment and job satisfaction. The practical implication of this research is to measure the level of job satisfaction of employees by using HIWP can be implemented for managers and employees.
ECONOMIC POTENTIAL BY MSMES AT COASTAL AREA: EVIDENCE OF BONE BALANGO REGENCY IN INDONESIA Andi Yusniar Mendo; Idris Yanto Niode; Rahmawati Hasim; Vivin R. Daud
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.1013

Abstract

The main aim of this research is to implement an application of the management models; micro, small, and medium-sized enterprises based on economic potential. The research applies a qualitative descriptive approach and the Analytic Hierarchy Process (AHP). This research has taken place at Bone Bolango Regency, Sulawesi, Indonesia. The result of the study shows that variable human resources and production operation are effective other three variables’ marketing, financial management, and institution are shows not that effective yet through the management model. This research finding shows that these fish farming enterprises have several challenges but through ability mind set increasing networking (AMIN) strategy, which is an effort in increasing the capacity and the ability of the businessmen in managing the productions, operational, administration management, financial and digital modernizations, and marketing network that will factually implicate in increasing the Micro, Small, and Medium-Sized Enterprises’ performance.
IMPLEMENTATION OF HR MANAGEMENT IN INCREASING TEACHER PERFORMANCE AT SDIT AL-FAJRI CAHAYA UMAT CIKARANG TIMUR Acep Andi Suhendi
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.1018

Abstract

The purpose of this study is to find out and explain the implementation of Human Resource Management (HR) at SDIT Al-Fajri Cikarang Timur. This type of research is descriptive qualitative method with a case study approach that uses detail as well as observation. The results of the analysis found that the HR implementation of SDIT Al-Fajri Cikarang Timur was a) The description of HRM at SDIT Al-Fajri Cahaya Ummah can be seen in the managerial aspects of the principals and teachers. b) The implementation of human resource management at SDIT Al-Fajri Cahaya Ummah includes Man Power Planning (HR Planning), Recruitment & Selection (Recruitment and Selection), HR Placement, Training & Development (Training and Development), Performance Evaluation (Performance Evaluation), and Compensation&Benefit (Compensation and Benefit). Things that still need to be considered are the absence of TNA (Training Needs Analysis) or Training and Development Needs Analysis for teachers and the need to improve teacher welfare. c) In terms of teacher performance at SDIT Al-Fajri Cahaya Ummah, it is quite good, with the activities carried out by teachers both in the classroom during teaching and outside teaching hours. The classroom learning process is carried out according to the applicable curriculum by referring to the syllabus and lesson plans (Learning Implementation Plan). In addition, extracurricular activities such as scouting training, religious affairs, and sports outside class hours are also carried out.
LEADERSHIP MANAGEMENT IN IMPROVING THE QUALITY OF SERVICES IN PRIVATE UNIVERSITY (STUDY AT STAI AL-MA'ARIF, ASHANTA, AL-AZHAR JAMBI PROVINCE) Hindun Hindun; Norainun Norainun; Yusraini Yusraini; Ely Surayya
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.1019

Abstract

Leadership Management in Improving Service Quality in private universities in Jambi Province which is the target of research is under the Regional Kopertais Environment of UIN Sulthan Thaha Saifuddin Jambi. The quality of service in an organization is the main focus, considering that services that can be carried out effectively and efficiently are a dream for all customers, and the goal of the organization itself. In this study, the researcher used a qualitative-naturalistic approach. Through this qualitative approach, it is hoped that an overview of leadership management and service improvement will be raised. The naturalistic approach demands data collection in a natural setting. The method used in collecting data in the field is the method of observation, interviews and documentation. The results of this study indicate that the implementation of service quality carried out by the Three Private STAIs in the Kopertais Region XIII Jambi City environment have both implemented the eight standards as specified in the planning. However, there is a very significant difference between Ashanta and Al-Azhar Private STAI and Al-Marif Private STAI. Of the three STAIs, the one that is superior is the Al-Ma'rif Private STAI, with evidence that can be seen from the number of students quite a lot, and the majority of the teaching staff are S2 qualified and some are even S3 qualified. When viewed from the satisfaction of service quality from customers, Al-Ma'rif Private STAI has the advantages of the three Private STAIs that are the targets of researchers, satisfaction indicators such as learning facilities and infrastructure are independent and have their own. In addition, the management of financing is more organized and transparent from the Foundation and the Chairperson of the Foundation to their subordinates. Payment of honorarium for staff and lecturers in accordance with the provisions specified and paid on time.
THE INFLUENCE OF ORGANIZATIONAL CULTURE, WORK MOTIVATION, AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE Silvia Ersa Rahmadania; Anik Herminingsih
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.1020

Abstract

This study aims to determine and analyze the influence of organizational culture , motivation to work , and work discipline t erhadap performance of employees at PT TJB . This research was conducted on 80 respondents who are permanent employees, data collection techniques using questionnaires. The research design used is causality . Data processing is done by analysis of Partial Least Square ( Smart -PLS) version 3.0. The results of the study show that organizational culture dominated by the type of hierarchy, the most dominant work motivation is about the need for achievement or achievement and work discipline is about obedience to work rules. The results of hypothesis testing prove that organizational culture, work motivation and work discipline have a positive and significant effect on employee performance at PT TJB
BUSINESS MODEL CANVAS (BMC): RODA LAMBUNG, DISCOVERING JAMBI MALAY HERITAGE Anaseputri Jamira; Fachruddin Razi; Muhammad Amali; Yulita Febriani
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.1031

Abstract

This research is a development of previous research which aims to test the consistency of the Business Model Canvas (BMC) and its application to encourage the entrepreneurial mindset of students in a wider scope, which includes fields not related to economics. Action Research is still used as an approach that is considered appropriate to improve work situations or learning conditions effectively and efficiently. Technical descriptive statistical analysis by comparing the average entrepreneurial mindset of students before and after the application of the BMC method was used, and involved respondents from 13 multidisciplinary fields. The BMC technique in solving cases is also described in more detail in this study. BMC can actually produce unique and mature ideas and even make a big contribution in bringing back the lost historical icon of Jambi, Roda Lambung and presenting it as a historical and tourism product of high value.
OPTIMIZATION OF PROJECT COLOCATION AT PT. XYZ USING PERT AND CPM METHODS BASED ON POM-QM FOR WINDOWS APPLICATION Eko Purnama; Sugiyono Sugiyono; Ahmad Badawi Saluy
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 2 (2021): Dinasti International Journal of Education Management and Social Science (Decem
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i2.1040

Abstract

The development of cellular technology continues to increase, so that currently there will be fifth generation (5G) technology. Therefore, the need for telecommunications towers and competition among contractors will increase. The optimization of the colocation project at PT. XYZ has been carried out using the case of the Mekarsari Banjar site, West Java Province using the CPM-PERT method with the POM-QM for Windows application. PERT and CPM methods are methods used to manage project completion time more efficiently and effectively. The result of the research shows that the real project processing time at PT. XYZ on this site for 19 days with a normal fee of Rp. 32,811,000,-. In accelerated conditions, the colocation project can be carried out for 10 days with a Z value = 3.77 with a probability of 99.992% with a total cost of Rp. 34,181,000,- with project effectiveness is around 47.36%.
APPLICATION OF INTERESTS AND PERFORMANCE IN EDUCATION AND TRAINING MANAGEMENT, AS WELL AS THEIR EFFECT ON WORK PRODUCTIVITY Handy Suryadi; Muhammad al azhary; Anoesyirwan Moeins
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.1042

Abstract

The purpose of this study is as follows: (1) Knowing the evaluation of the performance of the implementation of educational and training programs based on the analysis of interests and performance, so that the results of the review can provide input to the company about activities that must be improved (concentrate here), maintained (keep up good work), have low priority ( low priority ), and the possibility of excessive (possible overkill). (2) Know the level of influence of the implementation of existing education and training programs on employee work productivity. Based on the data processing results, it is known that the elements of the implementation of education and training programs that must be considered and improved are as follows: Training Materials, Non-Formal Education, Training Schedule, Instructor Friendliness, Training Variations, Training Methods, and Training Manuals. While the elements of the implementation of education and training programs that must be maintained are as follows: Formal Education, Instructor Expertise, Instructor Ability, Training Infrastructure Facilities, Training Curriculum, Training Evaluation. The implementation of education and training programs affects employee work productivity, and the implementation of training programs is more dominant. This is because the implementation of training programs is more often done and more applicable, although it still seems theoretical on the employee's work. Therefore, the proper education and training programs will impact increasing the productivity of their employees.
CUSTOMER SATISFACTION IN POSTGRADUATE PROGRAM THROUGH INCREASED PERCEIVED VALUE Noor Sembiring; Rosmaniar Sembiring
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.1043

Abstract

This research is a continuation of previous research conducted by Gaston LeBlanc and Nha nguyen, 1999, a survey of the dimensions that affect the perceived value, and a study conducted by Gordon HG McDougall, Terrence Levesque (2000) regarding the relationship between perceived value and customer satisfaction. It encouraged the author to conduct further research to see the effect of the perceived value dimensions on customer satisfaction, which is applied to universities that the author is managing. This study aims to determine the impact of postgraduate students' assessments on what they feel about the college activities they are undergoing with the satisfaction they feel. and explore the dimensions of perceived value that determine and cause consumers to feel satisfied. Based on the tests that have been carried out, it turns out that from the 6 dimensions, only 4 sizes directly influence customer satisfaction. This is supported by the results of the hypothesis testing of these four dimensions that it has a t-value greater than t table.

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