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INDONESIA
Jurnal Manajemen
Published by Universitas Tarumanagara
ISSN : 14103583     EISSN : 25498797     DOI : 10.24912
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen [p-ISSN 1410-3583 | e-ISSN 2549-8797] is a peer-reviewed journal published three times a year (February, June, and October) by Faculty of Economics, Universitas Tarumanagara. Jurnal Manajemen is intended to be the journal for publishing articles reporting the results of research on management. Jurnal Manajemen invites manuscripts in the various topics include, but not limited to, functional areas of marketing management, finance management, strategic management, operation management, human resource management, e-business, knowledge management, management accounting, management control system, management information system, international business, business economics, business ethics and suistainable, and entrepreneurship
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 618 Documents
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Perancangan sistem informasi strategik pada ukm xyz untuk memaksimalkan pemasaran dan efisiensi biaya Elizabeth, Elizabeth; Arifin, Agus Zainul
Jurnal Manajemen Vol 21, No 2 (2017): June 2017
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (431.881 KB) | DOI: 10.24912/jm.v21i2.231

Abstract

The goal of writing this research is to Maximize Marketing Through E-Commerce Small Mediun Enterprise (SME) XYZ. The structure of composing this research is refers of methodology IT Strategic Planning which created by John Ward and Peppard in the book The Strategic Management of Information Systems (2016). The analysis start with company’s condition using internal analysis tools such as SWOT and external analysis tools such as PEST and Porter Analysis, Internal Environment IS/IT, External Environment IS/IT. The result of the analysis are then processed and later generate initiatives in form of IS Business Strategies, IS/IT Management Strategies, and IT Strategies. From that analysis result can take a summary and recommend for IS Business Strategy are create Website E-Commerce with Cloud Computing Cozy and integrated with BI (Business Intelligence) Google Analytics, Install SMS Gateway Gammu, and optimalize online marketing with social media. For IS/IT management strategy are analysis cost and benefit from this project. IT Strategy analysis are recommend software and IT Roadmap.
PENGARUH KEPERCAYAAN DAN KOMITMEN TERHADAP KUALITAS HUBUNGAN DAMPAKNYA PADA KINERJA RANTAI PASOKAN (Studi Kasus Produksi dan Distribusi Dedak pada PD Sederhana) Mukhsin, Moh.
Jurnal Manajemen Vol 21, No 3 (2017): October 2017
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (546.494 KB) | DOI: 10.24912/jm.v21i3.262

Abstract

The purposes of this study is to determine whether there is influence of Trust and Commitment to Supply Chain Performance with Quality of Relation as an intervening variable,  Production and Distribution case study of Dedak on PD. Sederhana. Variables used in this research are trust and commitment as independent variables, Supply Chain Performance as Dependent variable, and quality of relation as intervening variable. This research used quantitative method by using descriptive research and causal research. Data from the 4 variables were analyzed by using Structural Equation Model (SEM) in Software SmartPLS (Partial Least Square) version 1.0. The number of samples used in this study were 57 respondents.Based on the result of data analysis, it can be concluded that there is positive and significant relation among trust and commitment to the quality of relation, whereas there is positif significant relation among Trust and commitment to supply chain performance. The result of analysis indicate that the quality of relation is able to mediate trust and commitment influence to supply chain performance.
Customer satisfaction low cost carrier: stimulus and its consequences Riorini, Sri Vandayuli; Widayati, Christina Catur
Jurnal Manajemen Vol 22, No 1 (2018): February 2018
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (446.675 KB) | DOI: 10.24912/jm.v22i1.318

Abstract

Airline industries are currently faced with challenges to satisfy consumers in order to improve organizational performance. The purpose of this study is to analyze service quality, corporate image, price fairness, and airline safety as a stimulus of customer satisfaction and its impact on brand loyalty. Samples data of 350 Low Cost Carrier/LCC passengers in Indonesia were collected and purposive sampling technique was used to analyze the developed hypothesis. Further data is processed with Structural Equation Modeling technique. The results of the study found that the stimulus of customer satisfaction of LCC is service quality, corporate image, price fairness, and airline safety. Furthermore, customer satisfaction will provide consequences for airline brand loyalty. The study also found that corporate image is the strongest factor affecting customer satisfaction. For further research, it is suggested to add customer value as a stimulus of customer satisfaction.
The RelationshipBetween Entrepreneurship Education And Mentoring Toward Entrepreneurship Intention Sabrina O. Sihombing, Elisse Natalia,
Jurnal Manajemen Vol 22, No 3 (2018): October, 2018
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (206.54 KB) | DOI: 10.24912/jm.v22i3.426

Abstract

This study aims to determine the relationship between factors that influence entrepreneurial intentions which consist of entrepreneurship education, entrepreneurial attitudes, subjective norms, self efficacy, and mentoring. Research on factors that influence entrepreneurship has been carried out by many previous researchers. However, mentoring is a variable that is rarely studied in previous studies. This study will discuss more about the variable mentoring. In this study, the quantitative paradigm was used as the basis of this study, with the type of descriptive research. The object of research used is the entrepreneurship study program. While the analysis unit used is an individual. Data collection methods in the form of questionnaires with 24 indicators with an interval measurement scale that is a 5-point Likert scale. The sampling design used is non-probability sampling, namely judgment sampling with students and students majoring in entrepreneurship as active as a sample. The number of samples used in this study is 85 for preliminary studies, and 157 for actual research studies. After the data is collected, the data is then tested for reliability and validity using Cronbach's Alpha and construct validity using Pearson Correlation and also Exploratory Factor Analysis (EFA). After passing the reliability and validity tests, of the 24 indicators used previously, only 15 indicators met the requirements for reliability testing and validity testing. Then the data was then analyzed using PLS-SEM. The results of this study are from eight pre-determined hypotheses, there are two hypotheses that are not supported by several reasons. From this study, it can be concluded that there is no relationship between entrepreneurial education and student self-efficacy, and the absence of a relationship between mentoring and student self-efficacy.
KOMITMEN ORGANISASI, AKUNTABILITAS DAN ORGANIZATION CITIZENSHIP BEHAVIOR INSTITUSI MILITER, (Studi Empiris Di Angkatan Udara Republik Indonesia) Mahmudah, Hadi; Mapuasari, Supeni A.
Jurnal Manajemen Vol 19, No 3 (2015): October 2015
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (141.089 KB) | DOI: 10.24912/jm.v19i3.34

Abstract

Riset ini mengevaluasi efek dari komitmen organisasi dan akuntabilitas terhadap perilaku organisasi di organisasi militer di Indonesia. Survei disebarkan kepada Tentara Nasional Angkatan Udara Republik Indonesia yang berlokasi di Yogyakarta. Dari seratus kuesioner yang tersebar, tingkat pengembalian 100%. Hasil penelitian menunjukkan bahwa komitmen organisasi mempengaruhi perilaku kerja. Selain itu, akuntabilitas memediasi hubungan antara komitmen organisasi dan perilaku kerja. Riset ini terinspirasi oleh fenomena sedikitnya riset serupa di dunia kemiliteran yang terkait dengan akuntabilitas, baik di Indonesia maupun di dunia. Oleh sebab itu, riset ini diharapkan dapat memberikan kontribusi literatur yang signifikan, yaitu kontribusi yang berbasiskan bukti empiris yang terjadi di Tentara Nasional Republik Indonesia. This research evaluates the effect of organizational commitment and accountability towards organizational citizenship behavior in Military Institution in Indonesia. Data was collected by survey method in Indonesian Airforce located in Yogyakarta. One hundred questionaires gathered and analized with smart PLS. The result of this research shows that organizational commitment influences organization citizenship behaviour. In addition, accountability mediates the relationship of organizational commitment and organization citizenship behaviour. This research inspired by the phenomenon that there is little research on military area regarding accountability, either in Indonesia or in the world. Thus, this research will give a siginificant literature contribution based on the empirical data analyzes in Military Institution in Indonesia.
Does Green Innovation Matter? A Study On Indonesia's SMEs Achmad Fauzi, Setyo Ferry Wibowo, Gatot Nazir Ahmad,
Jurnal Manajemen Vol 23, No 1 (2019): February 2019
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (575.345 KB) | DOI: 10.24912/jm.v23i1.447

Abstract

This study examines the effect of green innovation on competitive advantage and company performance. A Survey of 200 top managers and owners of SMEs in Indonesia was conducted to gather the data. Structural Equation model was used to examine the measurement model and the structural model. The hypotheses test results state that green innovation has a positive effect on competitive advantages and competitive advantages influence the company’s non-green performance. However, green innovation and green competitive advantage have not proven to influence the company's green performance. Also, green performance has not been proven to affect non-green performance. This study contributes academically to the development of green innovation and company performance literature in the context of SMEs in developing countries, which is under-researched.
KEPRIBADIAN KARYAWAN DAN BUDAYA ORGANISASI: FAKTOR DETERMINAN KETERIKATAN KARYAWAN (EMPLOYEE ENGAGEMENT) Nurjanah, Rian; Rofaida, Rofi; Suryana, Suryana
Jurnal Manajemen Vol 20, No 2 (2016): June 2016
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (234.174 KB) | DOI: 10.24912/jm.v20i2.50

Abstract

Penelitian dilatarbelakangi oleh hasil penjualan yang menurun dan tidak memenuhi target, denda keterlambatan penyelesaian proyek yang tinggi, dan kerugian yang dialami oleh PT X, salah satu perusahaan yang bergerak pada industri telekomunikasi di Jawa Barat. pada tahun 2014. Profitabilitas dan produktivitas perusahaan berkaitan dengan keterikatan karyawan (employee engagement). Penelitian ini bertujuan untuk mengetahui gambaran kepribadian karyawan, persepsi budaya organisasi menurut karyawan, dan keterikatan karyawan serta untuk mengetahui pengaruh kepribadian karyawan dan persepsi budaya organisasi terhadap keterikatan karyawan (employee engagement). Penelitian dilakukan dengan menggunakan metode deskriptif dan verifikatif. Desain penelitian ini adalah desain kausalitas. Analisis statistik yang digunakan dalam penelitian ini adalah analisis korelasi pearson product moment dan analisis regresi berganda. Hasil penelitian ini menunjukkan bahwa kepribadian karyawan berpengaruh secara positif dan signifikan terhadap keterikatan karyawan. Demikian dengan persepsi budaya organisasi juga berpengaruh positif dan signifikan terhadap keterikatan karyawan. Kepribadian karyawan dan persepsi budaya organisasi secara simultan dan signifikan berpengaruh terhadap keterikatan karyawan, namun yang memiliki pengaruh lebih besar terhadap keterikatan karyawan adalah kepribadian karyawan.This research based on declining sales outcome and not achieves the target, a fine delay completion of project high, and losses PT X, one of the companies in telecommunication industry at Jawa Barat in 2014. Profitability and productivity relating to employee engagement. Research aims to describe employee personality, organizational culture perception, and employee engagement and to know the influence of employee personality and organizational culture perception on employee engagement. This research is done with descriptive and verification method. This research use causality design. Statistical analysis used in this research was pearson correlations analysis and multiple regression. This research result indicates that employee personality influential positively and significant impact on employee engagement. Organizational culture perception has positive and significant impact on employee engagement too. Employee personality and organizational culture perception simultaneously and significant impact on employee engagement, but the biggest influence to employee engagement is employee personality.
ABNORMAL RETURN DAN LIKUIDITAS SAHAM ATAS PENGUMUMAN AKUISISI Suherman, Suherman; Nuraisyah, Riznita; Ahmad, Gatot N.
Jurnal Manajemen Vol 20, No 1 (2016): February 2016
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (467.892 KB) | DOI: 10.24912/jm.v20i1.71

Abstract

Tujuan penelitian ini adalah untuk menganalisis perbedaan abnormal return dan likuiditas saham sebelum dan sesudah pengumuman akuisisi. Pengukuran abnormal return menggunakan market-adjusted model. Pengukuran likuiditas saham menggunakan volume perdagangan dan Amihud’s Illiquidity ratio. Periode pengamatan (event windows) penelitian ini selama 11 hari bursa, yaitu 5 hari bursa sebelum pengumuman akuisisi dan 5 hari bursa sesudah pengumuman akuisisi. Sampel penelitian ini adalah 70 perusahaan yang mengumumkan akuisisi antara 2010-2014. Hasil uji hipotesis menunjukkan bahwa 1)terjadi perbedaan abnormal return yang signifikan sebelum dan sesudah akuisisi, dan 2)tidak terdapat perbedaan likuiditas saham yang signifikan pada periode sebelum dan sesudah akuisisi.The purpose of this study is to analyze the difference of abnormal return and liquidity before and after the announcement of mergers and acquisitions. Abnormal returns are measured with market-adjusted model. Liquidity is measured with trading volume and Amihud Illiquidity ratio. The observation period (event windows) of this research is 11 trading days which 5 trading days before the announcement of the merger and acquisition and 5 trading days after the announcement mergers and acquisitions. Research sample consists of 70 companies which announce merger and acquisition between 2010 and 2014. The results show that 1)there is significant differences of abnormal returns before and after merger and acquisition, and 2)there is no significant differences of stock liquidity before and after merger and acquisition.
Manajemen Strategi Benchmarking Fluktuasi Suku Bunga (Analisis Sintesis dan Aantitesis Atas Rencana Pemerintah Mengganti SBI dengan T-Bills) Manggala, Budi
Jurnal Manajemen Vol 5, No 2 (2001): June 2001
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3733.971 KB) | DOI: 10.24912/jm.v5i2.538

Abstract

The question now is why will the benchmarking of interest rate fluctuation be turned from SBIs into T-Bill?
MENGELOLA CUSTOMER VOICE UNTUK MENINGKATKAN POSITIVE WORD OF MOUTH DAN MARKETING RESEARCH COOPERATION Rahayu, Fatik
Jurnal Manajemen Vol 19, No 2 (2015): June 2015
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (158.624 KB) | DOI: 10.24912/jm.v19i2.125

Abstract

Penelitian ini meneliti peran suara pelanggan untuk mendorong kata positif dari mulut dan pemasaran kerjasama penelitian dalam pelayanan pendidikan tinggi langka. Makalah ini bertujuan untuk menguji anteseden dan konsekuensi dari suara pelanggan dalam konteks pendidikan tinggi. Sebuah qustionnaire dikembangkan dengan langkah-langkah item yang menangkap konstruksi dalam model konseptual. Sebuah survei dari mahasiswa pendidikan tinggi dilakukan. Data dianalisis dengan SEM. Hasil penelitian menunjukkan ada pengaruh yang signifikan dari sebelumnya mengeluh pengalaman dan sikap terhadap mengeluh pada suara pelanggan. Dan suara pelanggan berdampak pada kata positif dari mulut dan pemasaran kerjasama penelitian.Research examining the role of customer voice to encourage positive word of mouth and marketing research cooperation in higher education service is scarce.  This paper aims to examine the antecedents and consequences of customer voice  within a higher education context. A qustionnaire was developed with item measures that captures the constructs in the conceptual model. A survey of higher education student was undertaken. The data are analysed with SEM. The result show there is  a significant  impact of prior complain experience and attitude toward complain  on customer voice. And the customer voice have impact on positive word of mouth and marketing research cooperation.

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