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Jurnal Ilmiah Manajemen Kesatuan
Published by Institut Bisnis dan Informatika Kesatuan
ISSN : 23377860     EISSN : 2721169X     DOI : https://doi.org/10.37641/
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI Kesatuan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Pemasaran
Articles 1,608 Documents
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Pengaruh Diferensiasi Produk Dan Kualitas Pelayanan Terhadap Tingkat Kepuasan Pelanggan (Studi Kasus Di Restoran Roast Chicken & Pizza Meteran) Zuhdi, Saefudin; Irawanti, Selvy
Jurnal Ilmiah Manajemen Kesatuan Vol 4 No 1 (2016): JIMKES Edisi April 2016
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v4i1.120

Abstract

Product differentiation is an attempt to design a set of distinguishing or physical product attributes to differentiate the company's products with the competing products. Quality of service is a measure of the extent to which a service can be provided to meet customer expectations. Both of these variables significantly affect the level of customer satisfaction. The population used in this study is Roast Chicken & Pizza Meter, a dine-in restaurant during July 2014 - August 2014, amounting to 1,440 customers. The sample chosen for this study was 100 respondents and purposive sampling method is chosen as sampling technique. Data are collected by means of questionnaires. And the analysis techniques used are regression and correlation coefficients. The results of the analysis using SPSS version 20 show that: (1). Product differentiation positively affecting the level of customer satisfaction. Regression coefficients results indicate the quality of service (X2 = 1.047) became the biggest factors affecting the level of satisfaction of subscribers, while product differentiation (X1 = 0.992) to the lowest factor affecting customer satisfaction. (2) Correlation and Determination-Test showed that R = 0,998a are positive. This means that any increase in the variable x changes cause an increase in the variable Y. R2 (R Square) = 0.996 variables X1 and X2 affect Y by 99.6% less than 0.4% of the other variables were not examined.
Analisis Manajemen Aset Laksono, Moch. Agung; Hidayat, Lukman
Jurnal Ilmiah Manajemen Kesatuan Vol 6 No 3 (2018): JIMKES Edisi Desember 2018
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v6i3.291

Abstract

Managerial activities in managing the assets of the healthier of course wanted his company could pay its operating needs, be it short term or long term. Therefore, companies need to work out the structure of assets which are qualified to run the company so as not to get caught up in the cash that is not liquid. Sales or profit to the company. The goal of the research is analyzing and critiquing asset management in PT Sumi Indo Wiring Tbk. with a period of 2012-2016 (5 year period) to get performance results against corporate asset management in PT Sumi Indo Wiring Tbk. The results of the Research company showed that companies investing the excess in fixed assets, this is evidenced by the existence of a decrease in Fixed Assets Turn Over from the period 2012-2016. This is an indication that companies are less able to manage the asset sales remains meaningful. and have the increasingly year operating cost increases, this can be proved by the graph of fluctuating operating profit margin especially in the 2012-2013 period has decreased nearly 4%. and although sales rose but could not boost earnings significantly if seen from the graphs of Current asset Turn Over from the period 2012-2016. This decline in decline-experienced company because in terms of managerial less capable of managing his assets. Key Word : Asset Management,Profitability,Liquidity,Activity,Z-Score
Analisis Ekualisasi SPT Masa PPN Dengan SPT PPh Badan Terhadap Kewajiban Perpajakan PT. Adiyana Teknik Mandiri Pratama, Irham Firdauza; Sutomo, Hadi
Jurnal Ilmiah Manajemen Kesatuan Vol 6 No 3 (2018): JIMKES Edisi Desember 2018
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v6i3.292

Abstract

Many cases are related to corrections caused by the occurrence of VAT and Income Tax equalization. The difference in reporting the circulation of business on the VAT SPT with the Corporate Income Tax Return is the object of the tax authorities' examination. Basically, equalization is not to find the same number of circulation businesses but to find the cause of the difference between the VAT Period of Income Tax and the Corporate Income Tax Return. These differences are often due to differences in provisions between Income Taxes and Value Added Taxes, such as tax objects, exchange rates, and so on. The purpose of this study was to find out how to report the circulation of business between the VAT Period of VAT and Corporate Income Tax Returns of PT. AdiyanaTeknikMandiri. To find out the process and analysis of equalization between VAT Period of VAT and Corporate Income Tax Returns at PT. AdiyanaTeknikMandiri. To find out the equalization benefits of the VAT Period SPT with Corporate Income Tax Returns for companies. This study uses a comparative descriptive method with qualitative and quantitative data, namely by analyzing and processing financial statement data and existing fiscal reports, then comparing the circulation of business to the results of calculations according to the VAT Period of VAT and Corporate Income Tax Returns, then processed further to provide an explanation of the difference in business circulation generated. The results of this study indicate that PT. AdiyanaTeknikMandiri that the company in reporting the circulation of its business has not been reported as it should, it is known after equalizing it is known that there is a number of business circulation that has not been reported in the VAT Period SPT report so that it causes a difference in the amount of business circulation between the VAT Period of Income Tax and the Corporate Income Tax Return. Equalization process is carried out by comparing the VAT Period report with the Corporate Income Tax Return, collecting data on business circulation in the ledger, comparing the data obtained, then analyzing the factors that cause the different reporting of business circulation. Equalization benefits for the company, which can be a preventive measure to face a tax audit by the tax authorities, so that the company can explain in accordance with the conditions that occur, equalization can also be a benchmark of compliance and increase the accuracy of taxpayers in reporting the amount of tax obligations in accordance with the applicable law . Keywords: tax equalization, business circulation, corporate income tax return
Analisis Pengaruh Risiko Kredit dan Risiko Operasional Terhadap Profitabilitas Bank Utami, Utami; Silaen, Uluan
Jurnal Ilmiah Manajemen Kesatuan Vol 6 No 3 (2018): JIMKES Edisi Desember 2018
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v6i3.293

Abstract

Banks are business entities that collect funds from the public in the form of deposits and channel them to the public in the form of credit and / or other forms of improving the standard of living of the people. This study aims to determine the effect of credit risk and operational risk on profitability. Profitability ratios measured using return on asset assets and credit risk and operational risk are measured by non-performing loans (NPL) and BOPO. Data obtained from published financial statements published by Bank Indonesia with a period of time from 2008 to 2017. The sampling technique used in this study was purposive sampling. The number of samples is 3 banking companies listed on the Indonesia Stock Exchange. The analytical method that will be used in this study is multiple linear regression to obtain a comprehensive picture of the relationship between one variable and another. Based on hypothesis testing using statistical t test and f test the results of the research show that Non Performing Loans (NPL) have a significant effect on Profitability, while BOPO does not have a significant effect on Profitability and simultaneously there is a significant influence of Non Performing Loans (NPL) and BOPO on Profitability. Keywords: Non Performing Loan (NPL), BOPO and Return on Assets (ROA)
Pengaruh Risiko Kredit dan Risiko Likuiditas Terhadap Profitabilitas Bank Dewi, Eneng Trisnawati; Srihandoko, Wimpi
Jurnal Ilmiah Manajemen Kesatuan Vol 6 No 3 (2018): JIMKES Edisi Desember 2018
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v6i3.294

Abstract

Banks in it’s operations are certainly unfree from various risks. The Bank's business risk is uncertainty about a predictable or unpredictable outcome. Non-Performing Loans (NPL) Are financial ratios related to credit risk. Loan to Deposit Ratio (LDR) is a financial ratio related to liquidity risk. This study aims to examine the relationship between credit risk and liquidity risk to profitability at 3 government banks. The data in this study are secondary data. The results of this study indicate that partially credit risk has a significant effect on profitability, and liquidity risk has no significant effect on profitability. Credit risk and liquidity risk simultaneously have an influence on profitability. Keywords: non performing loan, liquidity risk, profitability
Analisa Transaksi Spot, Forward dan Swap Sebagai Alat Pengendalian Risiko Asiah, Siti Nur; Roestiono, Harry
Jurnal Ilmiah Manajemen Kesatuan Vol 6 No 3 (2018): JIMKES Edisi Desember 2018
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v6i3.295

Abstract

Risk control is an important step and determines overall risk management. The known risks and their potential consequences must be managed appropriately, effectively, and accordingly company. Risk control is also necessary when foreign exchange transactions are due to currency fluctuations and foreign exchange differences. The exchange rate difference can be obtained from spot, forward and swap transactions we get from spot, forward and swap transactions. The purpose of this research is as follows: 1. To know the procedure of Spot, Forward and Swap foreign exchange transaction at X bank,2. To know the risk control in foreign currency transactions at X bank, 3. To know the analysis of spot, forward and swap transactions as risk control tools at X bank. The research method used in this research is Research Methods Quantitative Descriptive Analysis. With this method facilitate the author in analyzing data from the results described by the author.The results show: spot transactions, certainly will avoid the risk of exchange rate fluctuations because the bank will directly benefit from the spot transactions. And using forward and swap transactions must still be done because to avoid the risk of unexpected exchange rate fluctuations, although there are some larger transactions than forward and swap contracts but negotiations can be done together. Keywords: spot, forward, swap, risk control
Model Struktural Kepuasan Mahasiswa Dengan Kualitas Pelayanan Sebagai Variabel Eksogen Riwoe, Febry Lodwyk Rihe; Mulyana, Mumuh
Jurnal Ilmiah Manajemen Kesatuan Vol 8 No 1 (2020): JIMKES Edisi April 2020
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v8i1.305

Abstract

High school graduates have many university choices when making further study decisions. Various facilities and advantages offered by universities. The experiences and impressions first obtained when interacting, communicating and transacting with a Unit PMB, can be deeply embedded in the minds of students and the community which has implications for the level of satisfaction. This study aims to measure the effect of physical evidence, empathy, assurance, reliability and responsiveness to the new students’ satisfaction. This quantitative descriptive study used cross sectional primary data from 100 new IBI Kesatuan Students conducted at the beginning of April 2020. The data were analyzed using a partial least square structural equation modeling approach. The results showed that the factors of physical evidence, empathy, reliability and responsiveness significantly affected student satisfaction.
Efektifitas Promosi Online Pada E-Commerce Di Indonesia Deshinta, Hana; Suyanto, Ama
Jurnal Ilmiah Manajemen Kesatuan Vol 8 No 1 (2020): JIMKES Edisi April 2020
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v8i1.306

Abstract

By the development of era, there's increasing someone's mindset to create an innovation, which one is the promotion is right on the target. Nowadays, performer of e-commerce apply some promotion to get the market. e-commerce's competing eachother to create an inovation by promotion, for maintain the market and increase the users. There is various kinds of online promotions available on today, but the effectiveness of online promotions is not yet known to be applied by e-commerce. The purpose of this study is to determine the effectiveness of online promotions. The research uses the EPIC Model Test which has 4 dimensions, namely empathy, persuasion, impact and communication. This study uses non-probability sampling because the population does not allow members of the population to have the same opportunity to be selected as a sample. This study also uses data collection techniques by distributing questionnaires. Through the distribution of questionnaires to 426 respondents in Indonesia who use e-commerce. The results was found that the Empathy of dimension is a very effective way for online e-commerce promotion. Followed by the Persuasion dimension, the Impact dimension and the Communications dimension. Overall results according to all four dimensions show that online promotion is effective in the e-commerce industry. Keywords : E-Commerce, Online Promotion, EPIC Model
Pengaruh Struktur Modal dan Kemampulabaan Terhadap Return Saham Perusahaan Properti dan Real Estate Yang Terdaftar di BEI Tahun 2013-2015 Wibowo, Wadudi; Mekaniwati, Ani
Jurnal Ilmiah Manajemen Kesatuan Vol 8 No 1 (2020): JIMKES Edisi April 2020
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v8i1.308

Abstract

This research is to acknowledge the influence of capital structure and profitability to the stock returns of the listed real estate and property companies in BEI on 2013-2015. This research consists of two independent variables regarding capital structure and profitability, and one dependent variable regarding stock returns. Data used is secondary data which could be accessed from www.idx.co.id . The hypothesis testing in this research uses data panel regression model. The results are: 1) positive & significant results between DER towards capital returns 2) positive & significant results between NPM towards capital returns. The contributions for potential investors, this research was hoped to increase the knowledges of financial information of the companies specialised in real estate & properties sector. Also hoped to give good contributions to discussion on financial analysis particularly related with DER, NPM & capital returns. Keywords : capital structure, profitability, stock returns, and data panel regression
Pengaruh Kualitas Produk, Harga, Promosi Dan Pelayanan Terhadap Kepuasan Konsumen Serta Dampaknya Pada Keputusan Pembelian Marpaung, Budiman; Mekaniwati, Ani
Jurnal Ilmiah Manajemen Kesatuan Vol 8 No 1 (2020): JIMKES Edisi April 2020
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v8i1.309

Abstract

This research aims to : a) determine the direct and simultaneous influence of production quality, price, promotion and service quality on customer satisfaction, b). kow the direct and simultaneous influence of production quality, price, promotion, service quality and customer satisfaction on purchasing decicions, c). determine the indirect and total impact on purchasing decicions through interventing variable customer satisfaction. The study was conducted on consumers of coffee processing machines. Respondents were determined by purposive sampling and accidental sampling. The numbers of respondents 79 people. The analysis method used is multiple linier regression with path analysis. The results showed : a) production quality and promotional activities have a direct and significant effect on positive direction on consumer satisfaction and purchasing decicions, while the quality of service the direct is not significant, but with a positive direction on customer satisfaction and buying decicions. b) price have a direct and significant effect with a negative direction on contumer satisfaction and consumer purchasing decicions, c) consumer satisfaction has a direct and significant effect on the positive direction of purchasing decicions, d) production quality, price, promotional activities and service quality simultaneously have a significant effect on contumer satisfaction, e) production quality, price, promotional activities, service quality and customer satisfaction simultaneously have a significant effect on purchasing decicions, f). consumer satisfaction as an interventing variable has an impact on increasing the total coefficient through increasing the indirect coefficient Keywords: production quality, price, promotion service, satisfaction, decicions

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