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Jurnal Ilmiah Manajemen Kesatuan
Published by Institut Bisnis dan Informatika Kesatuan
ISSN : 23377860     EISSN : 2721169X     DOI : https://doi.org/10.37641/
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI Kesatuan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Pemasaran
Articles 1,619 Documents
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Indonesia’s Strategic Engagement in G20: The Role of Economic Diplomacy in Advancing National Interests and Fostering Inclusive Global Economic Growth Prasetyo, Bowo
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11i3.2166

Abstract

Economic diplomacy as a key instrument in advancing national interests and supporting inclusive global economic development. G20, as a major economic forum involving both developed and developing nations, provides a strategic platform for Indonesia to participate in multilateral negotiations and cooperation. This research employs a qualitative approach, focusing on document analysis, literature review, and a comprehensive understanding of Indonesia’s role in G20. Relevant data were gathered from official sources, including Indonesia’s government statements, G20 documents, and B20 policy reports. The analysis aimed to identify Indonesia’s economic diplomacy strategies, the impact on economic growth, and efforts to build networks within G20. Indonesia, as a G20 member, not only conducts economic diplomacy for national interests but also contributes to a more inclusive and sustainable global development. The stable economic growth, supported by effective economic diplomacy strategies, has positioned Indonesia as a key player in shaping the G20 agenda. Through participation in G20, Indonesia facilitates constructive dialogue between the private sector and the government, strengthening synergy to achieve shared economic development goals. This research provides in-depth insights into Indonesia’s role in G20, emphasizing how economic diplomacy serves as a potent instrument for achieving national and regional success. The implications of these findings extend beyond the G20 context, offering perspectives on how developing countries can play a significant role in shaping a more equitable and sustainable global economic development.
Cultural Diplomacy through Hallyu: Managing Bilateral Relations between South Korea and Indonesia Amalia, Nurul
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11i3.2167

Abstract

South Korea’s cultural diplomacy has permeated and become a phenomenon among the younger generation in Indonesia. The issue of culture as an instrument in conducting diplomacy has become a global phenomenon that attracts the attention of many countries. This phenomenon illustrates the use of cultural aspects as a means to achieve diplomatic goals, implement policies, and shape a country’s attitude towards others. The significance of cultural influence in diplomacy goes beyond material aspects, encompassing normative and ideational dimensions of a nation. The use of culture as an instrument in diplomacy is not unidirectional, where one country tries to influence another. Instead, it involves exchange and mutual influence between different cultures, creating a framework for more inclusive and sustainable cooperation. The research methodology employed in this study is descriptive qualitative analysis. Descriptive qualitative analysis focuses on a deep understanding of a phenomenon or event, leading to descriptive data interpretation. Data for this research is sourced from information released by the governments of South Korea and Indonesia, as well as South Korean cultural centers. The study is implemented using theories within the field of International Relations. Data collection techniques involve literature review, interviews, and online data searches. Hallyu, as an expression of popular South Korean culture, has created a strong allure among Indonesian society, facilitating cultural exchange, ideas, and information between nations. Cultural diplomacy through Hallyu has proven to be an effective tool in strengthening relations between South Korea and Indonesia. However, caution, transparency, and close cooperation among involved parties are necessary to mitigate risks and safeguard the national interests of each country in effectively and sustainably conducting cultural diplomacy.
Exploring The Sustained Effects Of Brand Trust On Revisit Intention: An Empirical Study Syah, Tantri Yanuar Rahmat; Setyawan, Dody; Rojuaniah, Rojuaniah; Astuti, Puji; Suyitno, Edy
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 4 (2024): JIMKES Edisi Juli 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i4.2168

Abstract

Brand trust is very important because it can contribute to loyalty in service use and consistent loyalty. The purpose of this study was to examine the effect of Brand l    ove, Self-exspressive, Brand trust, Brand commitment on Revisit intention in health services. This study is a quantitative study using purposive sampling method involving 130 outpatients who live in particular Tangerang and outside Tangerang, with visits about 2-3 times in the last year, and aged 18 years and over. Data analysis used Structural Equation Modeling (SEM). This research produces findings including self-expressive affects Brand love, Brand love affects Brand trust, and Brand commitment, Brand trust has no effect on Brand commitment, Brand trust affects revsit intention. There are several limitations to this study including only using a sample from one hospital, so the results may not be generalizable to other hospitals in Indonesia or other countries, an online questionnaire distribution system and the need to add other variables to expand the findings so that it is hoped that future researchers can fill these gaps.   Keywords: Brand love, self-expressive, brand trust, brand commitment, revisit intention, non-BPJS.
The Effect of Motivation and Compensation on Employee Performance in South Tangerang Ilmi, Miftahul; Juliana, Salma
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11i3.2169

Abstract

This research investigates the impact of work motivation and compensation on employee performance in South Tangerang, addressing the critical need for organizations to optimize human resources for strategic goals in a competitive business environment. The study aims to contribute insights into designing effective human resource management strategies that encourage maximum employee contributions, encompassing financial aspects, career development, and recognition of achievements. The hypotheses posited are work motivation influences employee performance, Compensation influences employee performance, work motivation and compensation jointly influence employee performance. Sampling was conducted in various locations in South Tangerang City, Banten, from September to October 2022. The analysis employs SPSS version 22, utilizing a statistical approach to objectively test the proposed hypotheses and obtain measurable results regarding the relationship between workforce motivation, compensation, and employee performance. The findings reveal that work motivation and compensation significantly impact employee performance, as evidenced by low significance values on regression coefficients, indicating a robust positive relationship. The linear regression model demonstrates that approximately 33.5% of the variation in employee performance can be attributed to work motivation and compensation. This research offers a profound understanding of key factors for organizations to enhance productivity and contribution. Recommendations include prioritizing work motivation and ensuring adequate compensation to achieve optimal performance. While acknowledging additional factors influencing employee performance beyond this study's scope, these insights provide valuable guidance for human resource management strategies.
Student Satisfaction with the Service Quality of Bank Syariah Indonesia: Importance-Performance Analysis and Customer Satisfaction Index Anggraeni, Nahdatul; Faozan, Akhmad
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study explores service attributes deemed important by students and assesses transactional satisfaction at Bank Syariah Indonesia (BSI). Employing quantitative research methods, a random sample of 55 students from Roudhotul Quran II Islamic Boarding School, Ciwarak, Sumbang, Banyumas, participated. The study utilized the Importance-Performance Analysis (IPA) and Customer Satisfaction Index (CSI) methodologies. Data underwent validity and reliability tests using IBM SPSS 22. The IPA analysis identified significant attributes, including confidentiality, secure transactions, cleanliness, and unbiased service, all falling into quadrant II. The Customer Satisfaction Index (CSI) calculations revealed a satisfaction level of 81.25% during transactions, indicating contentment among customers with BSI’s service quality. Through the application of Importance-Performance Analysis (IPA), CSI, and interviews, specific areas necessitating improvement were pinpointed to enhance student satisfaction during transactions at Bank Syariah Indonesia. This research provides valuable insights into the critical factors influencing student satisfaction with BSI’s services and offers actionable recommendations for service enhancement.
The Influence of Hospitality Marketing Performance On The Lack of Visitors In The Hospitality Business Miaty, Indah Juneta; Muslim, Muslim; Ramli, Abdul Haeba
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 4 (2024): JIMKES Edisi Juli 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i4.2171

Abstract

Hotels are an important part of tourism and a place for anyone to rest. The aim of this research was to determine the influence of facilities, brand image, product quality, promotions and service quality on customer satisfaction and customer loyalty. This type of research is quantitative with a purposive sampling technique distributed through questionnaires to 145 employee respondents to visitors to 4 Star Hotels who live in Tangerang and Bogor. Primary data analysis was carried out using the Structural Equation Modeling (SEM) method. The results of this research show that the 6 (six) proposed hypotheses are accepted, and the promotion variable has the greatest direct influence on customer satisfaction. Based on these findings, it can be seen that the role of facilities, brand image, product quality, promotion and service quality influence customer satisfaction and the level of satisfaction influences customer loyalty in 4 star hotels. Mediationally, it can be seen that the results show negative results for the service quality and service quality variables. product quality on customer loyalty through hotel customer satisfaction.   Keywords: image facilities, product and service quality, promotion, customer satisfaction, customer loyalty
Corporate Social Responsibility Strategy in Maintaining Culinary Company Image Case Study of Waroeng Steak and Shake Purwokerto Branch Sinaga, Risni; Warsito, Chandra
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11i3.2172

Abstract

Corporate Social Responsibility (CSR) is an action carried out by the company in accordance with the company's capabilities as a form of responsibility for the community and the environment around the company. The purpose of this research is to find out how the implementation of Corporate Social Responsibility in maintaining the company's image at Waroeng Steak And Shake Purwokerto Branch. This research is a field research with a qualitative descriptive approach. Data collection techniques using observation, interviews, and documentation. Meanwhile, data analysis was carried out by data reduction, presentation, and drawing conclusions. The technique of examining the data in this study used the triangulation method. Based on the results of the research conducted, it can be concluded that the implementation of the Corporate Social Responsibility program can maintain the Company's Image at Waroeng Steak And Shake Purwokerto Branch through the strategy of establishing communication and friendship.
The Effect of Internal Control System and Transparency on the Income Growth of IDX-Listed Cigarette Companies Nadila, Anggi; Aisyah, Siti
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to determine the effect of Internal Control System and transparency in increasing the income of cigarette sub-sector companies listed on the Indonesian Stock Exchange for the 2015-2021 period. The data source used in this research uses secondary data sources. The type of research used in this research uses quantitative research. The number of samples used in this research was 35 samples. The data analysis technique used in this research uses descriptive statistical analysis, classical assumption testing, multiple linear regression testing and hypothesis testing. The results of this research show that the Internal Control System variable has no significant effect on company income, while the transparency variable has a significant effect on company income. Simultaneously, the Internal Control System and transparency variables have a significant effect on company revenues in the cigarette sub-sector for the 2015-2021 period. As implications, companies in the cigarette sub-sector may benefit from adopting an integrated approach that combines robust internal control systems with a commitment to transparency to maximize their financial performance
Employee Recruitment, Selection, and Placement Processes: A Bibliometric Analysis Septiana, Hana; Septiana, Aulia
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11i3.2179

Abstract

This study aims to analyze the process of recruitment, selection, and placement of employees in the company. Bibliometric analysis methods are used to measure, analyze, and understand patterns in scientific literature and scientific publications related to employee recruitment, selection, and placement. Through searching using the Publish or Perish tool, 984 articles were obtained selected according to research needs, starting from 2019 to 2023. The results of this study conclude the results that recruitment, selection, and placement of employees affect employee performance. Good and appropriate employee recruitment, selection, and placement processes can be applied to improve employee performance. The theoretical implication of this study lies in its use of bibliometric analysis methods to systematically assess the scientific literature on employee recruitment, selection, and placement. The study offers a comprehensive understanding of patterns and trends in relevant scholarly publications in recruitment and employee placement. The contribution of this research is evident in its conclusion that effective processes in recruitment, selection, and placement significantly impact employee performance, emphasizing the importance of implementing suitable strategies to enhance overall workforce effectiveness.
The Current Dynamics of Employee Performance Publication: A Bibliometric Analysis in the Globalized Business Landscape Ekawati, Adinda; Nuryasti, Nabila
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the era of globalization, high performance is crucial for companies to stay competitive. Effective management of human resources plays a vital role in achieving organizational goals. This study focuses on employee performance and aims to classify the topics related to it, identify trends, and evaluate promising themes for future research. The research methodology includes bibliometric analysis and the use of VOSviewer software. The findings reveal that topics such as work motivation, work discipline, compensation, competence, organizational culture, leadership style, and employee management are relevant and influential in employee performance. Understanding and addressing these factors can contribute to the success of organizations in today’s highly competitive business. The findings of this study underscore the multifaceted nature of factors influencing employee performance, offering valuable insights for organizations striving to enhance their competitiveness. By highlighting key themes such as work motivation, work discipline, and organizational culture, this research provides a roadmap for future studies, contributing to a comprehensive understanding of the intricacies involved in managing human resources for optimal performance in a globalized business environment.

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