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Dinasti International Journal of Digital Business Management

DIJDBM
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Published by Dinasti Publisher

ISSN : 2715419X EISSN : 27154203 DOI : 10.31933

Core Subject : Science,

Decision Sciences, Operations Research & Management

Dinasti International Journal of Digital Business Management (DIJDBM) provides widespread coverage of high quality research in a broad range of topics such as digital business management science and technology advancements, and establishing new collaborations in these areas. Original research papers, state-of-the-art reviews are invited for publication in all areas of digital business management science and technology. It is therefore a multidisciplinary journal inspired by diversity and open to methodological plurality. Our main concern is that articles have strong theoretical foundations, meet the highest analytical standards, and provide new insights that contribute to the better understanding of managerial phenomena.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 728 Documents

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Determinants of Customer Satisfaction of Telkomsel Provider Romadhoni, Buyung; Nasrullah, Nasrullah; Sahrullah, Sahrullah; Muchran, Muchriady
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4230

The purpose of this study was to test the determinants of Telkomsel Provider customer satisfaction consisting of product quality, price, brand trust, and product innovation on customer satisfaction. Causal and quantitative analysis methods. The population in this study were Telkomsel card users in Makassar City. Based on the results of these calculations, the number of samples in this study was 97 respondents. This study used the Accidental sampling technique. The data collection method in this study was a questionnaire. The analysis method used in this study was Multiple Linear Regression Analysis. The results of the study found that product quality had a positive and significant effect on Telkomsel customer satisfaction in Makassar City, price had a positive and significant effect on Telkomsel customer satisfaction in Makassar City, brand trust had a significant effect on Telkomsel Provider Customer satisfaction in Makassar City, product innovationhave a significant impact on Customer satisfaction of Telkomsel Provider in Makassar City.

The Effect of Toll Road Construction on The Daily Income at PT. Jasa Marga (Persero) Tbk Noor, Sa'ad; Yulianty, Detty; Setiana, Nana
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4231

The study aims to determine the influence of each toll road construction segment on the daily income. The research employed a quantitative method to get an overview of the daily income at PT. Jasa Marga (PERSERO) Tbk. The results of this study showed: correlation coefficient analysis, determination test, simple regression test, and descriptive statistical analysis. The results revealed that there was a correlation coefficient between "toll road construction" and "daily income" at PT. Jasa Marga (PERSERO) Tbk of r = 0.899, which is classified as very strong, and the determinant coefficient or the magnitude of the influence of "toll road construction" on "daily income" is 80.9%, which is classified as very strong. Based on the results of the study, the researchers concluded that there was a significant influence between toll road construction and daily income at PT. Jasa Marga (PERSERO) Tbk. which is.

Improving the Efficiency of the Personal Housing Loan Application Process through the Naval Service through Automation and Inclusive Socialization Adi Saputra, Brian Winata; Syamsunasir
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4249

Efficiency in the process of applying for personal housing loans through the Indonesian Navy is a strategic step to improve member welfare. This study examines the implementation of automation of the loan application system and inclusive socialization as an effort to accelerate the administrative process, increase transparency, and expand access to information to all members, including those in remote areas. Automation allows for the digitization of document submission, data integration between departments, and automatic notifications that speed up the process and minimize uncertainty. Meanwhile, inclusive socialization through face-to-face training, online seminars, and internal media ensures members understand the procedures and benefits of the program. The results of the study show that the synergy between automation and socialization improves service efficiency, transparency, and member satisfaction with the loan program. This approach also builds trust and awareness that the program supports welfare without discrimination. With effective implementation, this strategy is expected to increase member motivation and loyalty to the institution, while strengthening the economic stability of their families.

Analysis of Personnel Training and Development Programmes in Lapetal Disminpersal to Improve Quality Navy Recruitment Alex Sondra, William; Ferry Cahaya, Yohanes
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4250

This study aims to analyse the personnel training and development programme at the Disminpersal Education and Training Institute (Lapetal) to improve the quality of recruitment of the Indonesian Navy (TNI AL). This research uses a qualitative approach with a descriptive analysis method to explore the challenges Lapetal is facing in achieving this goal. The analysis results show that Lapetal faces several significant challenges, mainly related to the educational level of personnel who have not met expectations and the gap between personnel competence and increasingly complex task demands. The less-than-optimal training and development programmes currently in place are contributing internal factors. To address these issues, this study recommends several strategies, including (1) the use of information technology to improve efficiency in the recruitment process and competency development, (2) increased cooperation with educational institutions to strengthen access to quality human resources, and (3) periodic evaluation of training programmes to ensure suitability and relevance to organisational needs. It is expected that with the implementation of these strategies, the quality of the Navy's recruitment can be improved, and the resulting personnel are better prepared to face the growing demands of the task.

The Role of Risk Management in Overcoming Human Resource Challenges at the TNI Supply Agency in the Digitalization Era Dony Antariksa, Susilo Negoro; Pujiati, Herni
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4251

The Indonesian National Armed Forces Supply Agency (Babek TNI) plays a strategic role in supporting TNI operations through centralized and integrated procurement of goods and services. In the digitalization era, Babek TNI faces various challenges in managing Human Resources (HR), including technology adaptation, information security, and personnel competency improvement. This study aims to analyze the role of risk management in addressing these challenges using a qualitative approach with a literature review method. Data were obtained from various academic sources, relevant policies, and reports on risk management implementation in the military sector. The analysis results indicate that effective risk management implementation can minimize the negative impacts of risks, improve operational efficiency, and ensure the readiness of Babek TNI’s HR in supporting its primary tasks. This study also finds that integrating digital technology with a risk management framework can strengthen the HR management process. These findings provide practical recommendations for Babek TNI to develop adaptive risk management strategies, including continuous training, technology risk monitoring, and data-driven policy reinforcement. Thus, risk management plays a significant role in addressing HR challenges within Babek TNI in the digitalization era.

Soldier Competency Improvement and Development Strategy Indonesian Navy in Manning the New Generation of Defense Equipment Abdul wahid, Nur Rizal; Siladjaja, Muljanto
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4252

The Indonesian Navy is a state defense tool that secures the sovereignty of the territorial waters of the Republic of Indonesia, equipped with various types and sizes of warship defense equipment. In supporting its main tasks, KRI is equipped with sophisticated and modern equipment that aims to facilitate monitoring, taking action and implementing war strategies. In the Presidential Decree concerning the Fulfillment of Defense and Security Needs of the Ministry of Defense and the TNI in 2020-2024, so that the fulfillment of defense equipment will begin to be implemented for the next 25 years. To support the government's vision and mission, the Indonesian Navy requires a Human Resource development strategy based on Competency based on qualifications. This is important to implement because HR has a very strong influence and role in the operation and maintenance of KRI. The purpose of this study is to determine the strategies and efforts that have been, will be and need to be carried out by the Indonesian Navy in recruiting, creating and developing professional Indonesian Navy soldiers with qualified competencies according to qualifications. The results of this study are that in the implementation of recruitment, currently there are still problems related to interest and understanding in the world of Education. Basic branch education that has not implemented updated applied technology and its development. In specialization development education, the curriculum tends to be a review of standard equipment installed without conducting a review of new and future technology. In addition, the teaching staff are considered to have not followed the development of the current warship technology situation. In order to fulfill the government's demands in realizing the independence of the Indonesian Navy, a Corporate University strategy is needed which truly plays a role in leading to Collaboration, Change, and Complexity.

Analysis of Competencies, Performance, and Organizational Culture: A Comprehensive Literature Review in the Government Sector Kabul Swastadi, Petrus; Syamsunasir
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4253

This study explores the dynamics of interaction between competence, performance, and organizational culture in the government sector through a qualitative library research approach. The purpose of the study is to analyze the complex mechanisms that affect the effectiveness of government organizations in the context of digital transformation. The research method uses systematic analysis of academic literature from international databases with the PRISMA protocol, including identification, extraction, categorization, and narrative synthesis. The results of the study revealed that competence, organizational culture, and performance have a dynamic interconnection that is influenced by technological, psychological, and structural factors. Digital transformation requires government apparatus to develop adaptive competencies, build a responsive organizational culture, and configure sustainable performance. The research emphasizes the importance of a holistic approach to institutional capacity building, which goes beyond traditional approaches to innovative, inclusive, and meaningful management models.

The Influence of Work Motivation, Compensation and Work Environment on Employee Performance at PT. Jaya Kencana Herdi Prasetyo, Sunu; Pujiati, Herni
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4257

This study aims to determine the effect of work motivation on employee performance at PT. Jaya Kencana, the effect of compensation on employee performance at PT. Jaya Kencana, the influence of the environment on the performance of employees at PT. Jaya Kencana, and the effect of work motivation, compensation, and work environment simultaneously on employee performance at PT. Jaya Kencana. The method used in this research is descriptive quantitative method. This research was conducted by looking for primary data with a sample size of 100 employees of PT. Jaya Kencana. The data were processed by statistical analysis with validity, reliability, classical assumption test, multiple linear regression analysis, hypothesis testing through t test and F test, and analysis of the determinant coefficient (R). From the results of the analysis, it shows that the results of the multiple linear regression test are Y= 5.526 + 0.481X1 + 0.133X2 + 0.357X3 and for the F test results it is found that H0 is rejected and Ha is accepted with a value of Fcount 57.663 > Ftable 2.99 at significant 0.000 < Ftable 0.05. So the F test shows that work motivation, compensation, and work environment together (simultaneously) have a positive and significant effect on employee performance at PT. Jaya Kencana with the percentage of the coefficient of determination of 63.2%.

Perception of Justice Regarding Direct Compensation and Its Impact on the Performance of Personnel Managers at Dinas Keuangan Angkatan Laut Mahendra Pradana, Wendy
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4258

Justice in direct compensation can be categorized into three main types: distributive justice, procedural justice, and interactional justice. The objective of this research is to understand the perceptions of personnel management staff at Dinas Keuangan Angkatan Laut regarding the justice of the direct compensation they receive and to analyze the impact of these justice perceptions on their motivation and performance. The method used in this research is qualitative descriptive. The findings indicate that transparency in policies, alignment between workload and compensation, and social comparison are key elements shaping employees' perceptions of fairness within the organization.

Strategy for the Development of Maritime Defense Area Empowerment (Dawilhanla) Marore Island in Order to Increase the Nation's Defense Strength Rusydi, Thoriqul; Syamsunasir
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4259

Marore Island is one of the 92 outermost islands in Indonesia located near the border between Indonesia and the Philippines. Its position adjacent to ALKI III makes Marore Island a strategic area and prone to criminal acts or violations at sea such as smuggling, terrorism, illegal entry, illegal logging and illegal fishing. This study aims to formulate an alternative strategy for the development of maritime defense area empowerment on Marore Island to overcome several problems that occur in order to improve state defense. The stages carried out are the identification and evaluation of internal and external factors, the selection of strategies with a SWOT quadrant matrix followed by the SWOT matrix for alternative strategies selected and Borda to determine the selected priority strategies. From the results of the research, the Stability Strategy was obtained, which is to maximize the improvement of weakness factors for the use of opportunities and the results of the weight calculation are known that the WO 8 strategy has the highest weight and is a priority strategy, namely the development of electronic observation facilities by utilizing state defense policies.

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Editorial Address Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

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Contact Name
Ebit Bimas Saputra

Contact Email
dinasti.info@gmail.com

Phone
+6282287504359

Journal Mail Official
dinasti.info@gmail.com

Editorial Address
Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

Location
Kota tangerang selatan,

Banten

INDONESIA