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Muhammad Irfan Nasution
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International Journal of Business Economics (IJBE)
Published by Universitas Muhammadiyah Sumatera Utara
ISSN : -     EISSN : 2686472X     DOI : 10.30596/ijbe
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
International Journal of Business Economics (IJBE) is a media publication manuscript that contains the results of the Field Research Management applying peer-reviewed. Manuscripts published in the International Journal of Business Economics (IJBE) includes the results of scientific research original articles scientific reviews that are new
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 78 Documents
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Customer Experience Dimension on Word of Mouth (EWOM) and The Intention to Revisit The Lounge of an Airline at Airport Sela, Shiyrah Theosebes; Kuswindi, Bintarina; Nurlitha Sir, Putri
International Journal of Business Economics (IJBE) Vol 5, No 2 (2024): MARCH - AUGUST 2024
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v5i2.18493

Abstract

Purpose – This research aims to explore the customer experience through its factors which are cognitive, emotional, and sensory evaluation on Word of Mouth (EWOM) and the intention to revisit. This research will investigate the perceived comfort together with customer satisfaction.Methodology – This research used a quantitative method with a cross sectional study approach. Primary data was collected online using Google Form as the questionnaire. The respondents were the visitors of Batik Air Lounge at Soekarno-Hatta airport. A probability sampling technique was used with a simple random sampling technique. Confirmatory Factor Analysis was used to test the research instrument. Structural Equation Model was used to analyze data.Findings – This research found that cognitive evaluation has no effect on perceived comfort, while the emotional and sensory evaluation do. The cognitive, emotional, and sensory evaluation have effect on the customer satisfaction. The perceived comfort has the effect on customer satisfaction, and together influence the Word of Mouth (WOM) that may lead customer to revisit.Originality/Novelty – The novelty of this research are the perception and the satisfaction of customer are found to be able to influence the WOM and intention to revisit.Implications – This research suggests building the perception and satisfaction of customer to influence the WOM that create an intention of customer to revisit.
Corporate Culture and Transformational Leadership on Corporate Sustainable Performance Meadiated of Digital Transformation Mahendra, Andy Ihza; Muttaqijn, Muhammad Imam; Hadiwijaya, Dudung
International Journal of Business Economics (IJBE) Vol 5, No 2 (2024): MARCH - AUGUST 2024
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v5i2.18770

Abstract

Purpose – This study aims to examine and analyze the influence of corporate culture and transformational leadership on sustainable corporate performance mediated by digital transformation.Methodology — This research is quantitative in nature, with exogenous variables of corporate culture and transformational leadership, intervening variables of digital transformation, and endogenous variables of corporate sustainable performance. The unit of analysis is 80 samples of employee respondents who work in airport service support companies. Data analysis in this study used Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS software.Findings — The company's digital transformation process can mediate the influence of corporate culture and transformational leadership in building sustainable company performance in the context of managing airport support services companies.Originality/Novelty –The new finding from this research is that digital transformation can mediate the influence of corporate culture and transformational leadership in building sustainable company performance. Testing the role of digital transformation in airport service support companies is considered new and has never been done before.Implications – The results of this research provide theoretical and practical benefits in building sustainable company performance mediated by digital transformation processes in the strategic domain.
A Demand Strategy Framework For The Ophthalmology Market In The Philippines: A Model For The Pharmaceutical Industry Castro, Gerardo Merano; Esmeraldo M, Dimaculangan
International Journal of Business Economics (IJBE) Vol 5, No 2 (2024): MARCH - AUGUST 2024
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v5i2.16848

Abstract

Purpose – This study aims to analyze the factors that influence the prescribing habits of Filipino ophthalmologists.Methodology – A total of 20 Filipino ophthalmologists were interviewed to identify the attributes they look for in an ophthalmic drug. The gathered attributes were then subjected to conjoint analysis, resulting in 31 attribute combinations. To determine the importance of these attributes, a conjoint survey was conducted with 318 respondents who ranked the attributes based on their significance. Pearson correlation coefficient and Kendall t-tests were performed to evaluate the model's fit and determine whether the attributes affect physicians' prescribing habits. Additionally, path-worth analysis was conducted to assess the importance of attribute scores and level values.Findings – The results showed that Filipino ophthalmologists prioritize quality, free drug samples, and the patient's economic status. Conversely, price was found to be the least important attribute. Furthermore, the path-worth of variables indicated a higher preference for high efficacy/tolerability, one unit of sample per visit, and no sponsorship of continuing medical education (CME) but participation in conventions. Ophthalmologists also favored generics, purite/polyquad preservative, and a price range of ₱801 and up. Partial detailing of pharmaceutical representatives with 4 times or more per month visit and personal relationships were also prioritized. However, patients' economic status was not a significant consideration in their prescribing decisions. Originality/Novelty – This study is unique because it delves into the various factors that affect the prescribing practices of Filipino ophthalmologists, analyzing each attribute in detail. This is a novel approach that hasn't been thoroughly explored in previous research, and it could be the first of its kind both in the Philippines and abroad. Implications – This research study can be helpful for the healthcare industry to identify the key product attributes and their corresponding levels that affect the prescribing habits of physicians. By doing so, firms can develop targeted marketing strategies and better patient-centered programs for healthcare providers. Furthermore, this study can encourage future research on similar subject matters and incorporate key learnings in classroom discussions related to business courses.
Servant Leadership and Innovative Work Behavior: The Mediating Role of Job Crafting and Job Autonomy Zein, Soeltan Mahzar; Hasibuan, Jasman Saripuddin; Jufrizen, Jufrizen
International Journal of Business Economics (IJBE) Vol 5, No 2 (2024): MARCH - AUGUST 2024
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v5i2.18067

Abstract

Purpose – This study examines how job crafting and job autonomy at the Sub Pelindo Multi Terminal Belawan Branch Office, directly and indirectly, affect workers’ creative work behavior under servant leadership.Methodology – The research methodology utilized in this study is a quantitative associative approach. The study included 98 Sub Pelindo Multi Terminal Belawan Branch personnel in its demographic and sample. Data gathering was performed by employing questionnaires and interviews. Data in the current study was gathered by administering a Likert scale questionnaire. The gathered data was subsequently analyzed using SmartPLS 4.0 software in combination with SEM-PLS (Structural Equation Modelling - Partial Least Squares).Findings – The impact of servant leadership on innovative work behavior, job crafting, and job autonomy was positive and statistically significant. Furthermore, the presence of autonomy and job crafting has a significant impact on innovative work behavior. Job autonomy and job crafting mediate the association between servant leadership and creative work behavior.Originality/Novelty – Combining two main concepts as mediating variables, namely job crafting and job autonomy, in one research model to provide a deeper understanding of the complexity of the relationship between the variables of servant leadership, job crafting, job autonomy, and innovative work behavior.Implications – This study suggests that the connection between servant leadership and innovative work behavior is influenced by the involvement of task crafting and autonomy as mediators. Future studies should include investigating or using the variables of job crafting and job autonomy as independent factors rather than as mediatory variables
The Development of Entrepreneurial Intention Model Using Theory of Planned Behavior and Entrepreneurial Event Wahono, Johannes Widjaja; Rumangkit, Stefanus
International Journal of Business Economics (IJBE) Vol 5, No 2 (2024): MARCH - AUGUST 2024
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v5i2.18428

Abstract

Purpose – The aim of this research is to analyze the entrepreneurial intention model based on the theory of planned behavior and entrepreneurial events.Methodology – This research uses a quantitative research design with a positivism direction. The data source used is primary data, with data collection techniques namely questionnaires. the respondents of this study are 100 respondents of active students on the faculty of economics and business in Indonesia. The data analysis method used to test the hypothesis in this study is SEM (Structural Equation Modeling) with the help of SmartPLS software Findings – Based on the results of the research conducted, it can be concluded that Attitude has a positive effect on entrepreneurial intention, Subjective norm has a positive effect on entrepreneurial intention, Perceived Behavioral Control has a positive effect on entrepreneurial intention, propensity to act has a positive effect on entrepreneurial intention, and Entreprenurial intention has a positive effect on entrepreneurial goals.Originality/Novelty – The novelty of this research lies in combining the factors that form entrepreneurial intention from two theories, namely the theory of planned behavior and entrepreneurial events.Implications – To increase students' entrepreneurial desire or entreprenurial Intention, it is recommended to 1) Lecturers as course supervisors must be able to motivate students to create a new business that has sustainability. In addition, lecturers must also do business, in order to be able to tell how the business processes carried out can run continuously, 2) When lectures are running, peer groups of lecturers can invite one of the speakers both on a local and national scale to motivate, share knowledge, and foster entrepreneurial desires in students, and 3) Business incubators owned by institutions must monitor after students create businesses, so that the business contiguity can run.
Work-Life Balance, Work Engagement and Employee Performance: An Examining the Mediating Role of Job Satisfaction Imawan, Iswanda; Lesmana, Muhammad Taufik; Muslih, Muslih
International Journal of Business Economics (IJBE) Vol 5, No 2 (2024): MARCH - AUGUST 2024
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v5i2.18210

Abstract

Purpose -This research examines the effect of work-life balance and work engagement on employee performance through job satisfaction at the Belawan Branch of the Multi Terminal Sub Pelindo.Method -The approach used in this research is an associative quantitative approach. This study's population was all Pelindo Multi Terminal Sub Belawan Branch employees. The sample in this study used a saturated sample method totaling 98 employees at the Belawan Branch of the Pelindo Multi Terminal Sub Branch. Data collection techniques in this research used interviews and questionnaires. The data analysis technique uses a quantitative approach using SEM-PLS.Findings -The results of this research show that work-life balance, work engagement, and job satisfaction have a positive and significant effect on employee performance, work-life balance, and work engagement have a positive and significant effect on job satisfaction, work-life balance, and work engagement have a positive and significant effect on employee performance through Job satisfaction at Sub Pelindo Multi Terminal Belawan Branch.Originality/Novelty - Combining two main concepts, namely work-life balance and work engagement, in one research model can provide a deeper understanding of the complexity of the relationship between the variables of work-life balance, work engagement, job satisfaction, and employee performance.Implications -This research has shown that job satisfaction mediates the influence of work-life balance and work engagement on employee performance. Recommendations for further research include analyzing or using the job satisfaction variable as an independent variable, not a mediating variable.
Exploring the Determinants of Repurchase Intention and Word of Mouth Intention in Social Commerce Ariesty, Warniancy; Ikhsan, Ridho Bramulya
International Journal of Business Economics (IJBE) Vol 6, No 1 (2024): September - Desember
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v6i1.21630

Abstract

Purpose – This study aims to analyze the factors that affect customer intention to make a repeat purchase and provide recommendations to others on social commerce platforms.Methodology – This study uses a quantitative study design with data collection through online surveys. The respondents from this study were 220 respondents who actively used social commerce platforms and had made purchases on social commerce platforms. The research model was tested using SmartPLS software version 4.Findings – Based on the research results, it can be concluded that Reputation has a positive effect on Satisfaction, Information Quality has a positive effect on Satisfaction, Transaction Safety has a positive effect on Satisfaction, Satisfaction has a positive effect on Repurchase Intention, and Satisfaction has a positive effect on WOM Intention.Originality/Novelty – This study's novelty lies in adding transaction safety variables directly related to consumer satisfaction.Implications – Maintaining and improving reputation is very important, and businesses need to consistently build a positive image and credibility in the eyes of consumers. To ensure a strong reputation, focus on transparency, integrity, and quality of service. To increase transparency, social commerce businesses must ensure that the information provided is clear, timely, and useful for consumers. In addition, transaction security is also a top priority to create satisfaction that can encourage repurchase intentions and WOM from consumers.
Attitude, Perceived Behavioral Control, Organizational Commitment and Intention to Whistleblowing: The Moderating of Religiosity Saragih, Fitriani; Dahrani, Dahrani; Ritonga, Pandapotan; Amara, Tasya; Liza, Vira Novira
International Journal of Business Economics (IJBE) Vol 6, No 1 (2024): September - Desember
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v6i1.21440

Abstract

Purpose – This study aims to determine the factors that most influence the Determinant Model of Intention to Whistleblowing with Religiosity as a Moderating Variable: Survey of State Civil Apparatus in The Government of Medan.Methodology – The research approach used in this research is to use an associative approach. The location of this research is Medan, and the subject is the State Civil Apparatus in the Government of Medan. The population of this study was all state civil apparatuses in the government of Medan. This study looked for suitable respondents who have shopped at minimarkets more than once. The sampling technique used is non-probability (non-probability), more precisely, purposive sampling. This study uses Structural Equation Modeling (SEM) based on Partial Least Square (PLS), an alternative model estimation method, to answer the problem formulation.Findings – Based on the analysis that has been done, the results show that attitudes, perceptions of control, and organizational commitment affect the intention to do whistleblowing, and religiosity can moderate the influence of attitudes, perceptions of behavioral control, and organizational commitment on the intention to do whistleblowing.Originality/Novelty – The study model includes five variables and uses the notion of moderation by employing SEM-PLS to evaluate each connection in the model.
The Role of Islamic Principles in Promoting Sustainable Operations in The Business Sector Among Muslim Millennials Herianti, Herianti; Awaluddin, Murtiadi; Sumarlin, Sumarlin
International Journal of Business Economics (IJBE) Vol 6, No 1 (2024): September - Desember
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v6i1.21205

Abstract

Purpose – This research investigates how integrating Islamic principles—emphasizing ethics, social justice, and environmental care—into business practices can promote sustainability, especially among Muslim millennials. The study aims to develop guidelines for incorporating these values into business operations.Methodology – Data were collected over two months (July-August 2023) via online questionnaires distributed to Indonesian Muslim millennials through social media and WhatsApp. The sample size was sufficient for multivariate analysis. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. The analysis included measurement model evaluation for validity and reliability and structural model analysis for statistical significance and predictive relevance.Findings – The study found that applying Islamic principles significantly enhances sustainability in business practices, particularly for Indonesian Muslim millennials. The analysis confirmed the validity and reliability of the data and demonstrated that the model not only met statistical significance criteria but also had robust predictive relevance, thereby reinforcing the reliability of the study's findings.Originality/Novelty – This research is unique in its focus on applying Islamic principles to modern business practices for sustainability, mainly targeting the Muslim millennial generation. It provides a detailed framework and new insights into integrating these principles, bridging gaps in existing literature and sparking new interest in the field.Implications – The study provides a practical framework for businesses to align with ethical and environmental standards while respecting cultural values. It also offers actionable recommendations for enhancing sustainability and social responsibility, thereby demonstrating the practical usefulness of the research.
Government Incentives and Consumer Motives on Electric Vehicle Purchase Intent in Indonesia Laksmana, Vincentius Christian; Mahadwartha, Putu Anom
International Journal of Business Economics (IJBE) Vol 6, No 1 (2024): September - Desember
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v6i1.20955

Abstract

Purpose – This research aims to examine how much influence consumer motives have on intentions to purchase licensed electric vehicles. This research also wants to measure the extent of the influence of direct financial incentives on the decision to adopt electric vehicles.Methodology – This research uses 329 valid survey results obtained through distributing online questionnaires. The data was then processed using structural equation modelling to test the empirical similarity of the hypothesis framework.Findings – The results of the structural equation modelling showed that 2 of the 4 independent variables were stated to have a positive impact on purchase intention. Hedonic motives and financial incentives provide the strongest influence on purchase intention.Originality/Novelty – This study is the first in Indonesia to investigate the influence of consumer motives to purchase electric vehicles. This study also evaluates the financial incentives provided by the Indonesian government to accelerate the use of electric vehicles.Implications – The results of this study can help the government formulate public policies that will be designed to increase the use of electric vehicles further. 

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