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Enrichment : Journal of Management

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Published by Institute of Computer Science

ISSN : 20876327 EISSN : 27217787 DOI : -

Core Subject : Economy,

Economics, Econometrics & Finance

The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers to share mutual understandings across the full range of businesses and skills in which management and science is used; covers all areas of management science from systems to practical facets; links concept with training by publishing case studies and covering the latest important issues.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen

Articles 1,382 Documents

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The Impact Of Service Quality And Product Quality On Customer Loyalty And Its Impact On Repeats Order At Astra Credit Companies Makassar Branch Abdul Rahman rahim; Andi Mappatompo; Simiati
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This research aims to find out the influence of service quality, product quality on customer loyalty and repeat orders, the influence of customer loyalty on repeat orders and the influence of service quality, product quality on repeat orders through customer loyalty. The research background was based on inconsistencies in the results of previous research on the influence of service quality and product quality on customer loyalty which has impact on increasing repeat orders. The application of quantitative approach with data collection techniques through online questionnaires on 386 customers ACC Makassar Branch. Hypothesis testing deployed path analysis with the assistance of WarpPLS7 software. Test results showed that service quality, product quality has a significant impacton customer loyalty and repeat orders, service quality has a significant impact on repeat orders through customer loyalty, product quality has a significant positive impact on repeat orders. Through customer loyalty and customer loyalty has a significant impact on repeat orders . The test results showed that service quality is the most dominant variable impacting repeat orders in ACC Makassar Branch

The Effect of Online Sacrificial Animal Donation Intentions using the Kitabisa.com Application (Case study there is a Muslim community in Indonesia) Anisya Rahmadani; Anas Hidayat
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Donation activities for sacrificial animal donations can be done through online media such as the Kitabisa.com application. This study aims to analyze the intention of donating sacrificial animals online using the Kitabisa.com application in Muslim communities in Indonesia. The parameters measured include perceptions of use, ease, trust, and religiosity. Quantitative research with a statistical approach. Primary data were collected using questionnaires in the goggle forms, which were then shared via social media. One hundred ninety people were sampled using purposive sampling. Data analysis using SmartPLS with a level of evidence of 95% (p<0.05). The results of the study obtained the intention of donating sacrificial animals online to the Muslim community in Indonesia using the application Kitabisa.com were not influenced by the perception of usefulness (p = 0.187) and trust (p = 0.400) while positively influenced by the perception of ease (p = 0.003) and religiosity (p = 0.001). Hence, service providers, Kitabisa.com need to increase the information related to the usefulness and trust of the Muslim community to increase the intention of donating sacrificial animals online.

The Influence of Corporate Social Responsibility (CSR) on The Performance of MSME Innovations Under the Guidance of PT. Indocement. Tbk Cirebon during the Covid-19 Pandemic Ahmad Ali; Icuk Rangga Bawono; Muzayyanah
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

The performance of innovation in MSMEs is part of economic growth, the existence of MSMEs can support the national economy even though there is a storm of economic crisis, especially during the Covid-19 pandemic. This study aims to find out the influence of Corporate Social Responsibility on the performance of MSME Innovation in PT. Indocement during the Covid-19 pandemic. The research was quantitative, using Primary and Skunder data in taking primary data using a questionnaire distributed to 30 respondents while secondary data from the Cirebon Regency SME Cooperative Office of Industry and Trade. Furthermore, the analysis technique uses simple regression and classical assumption tests using SPSS software. The results of the analysis obtained from this study show that CSR has a positive and significant effect on the innovative performance of MSMEs under the guidance of PT Indocement during the Covid-19 pandemic

The Influence of Transformational Leadership, Quality of Human Resources, and Discipline toward Community Satisfaction at the Office of Dinas Kependudukan and Pencatatan Sipil Kota Kupang Melianus Imanuel Manalor; Luis Marnisah; Jefirstson Richset Riwukore
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

The purpose of this study is specifically to obtain the results of the analysis of the relationship betwen the variables of transformational leadership, the quality of human resources, and the discipline of civil servants on the level of community satisfaction partially and simultaneously. The research method uses a descriptive and verification survey. Collecting data use questionnaires and documentation techniques. This research is an associative research, where in there are variables related and they can influence other variables. The population of this research is employees who work in the Dinas Kependudukan and Pencatatan Sipil Kota Kupang as many as 78 people and 240 people from Kupang City community. Data analysis using analyzing tools of SPSS 23. Testing of the data uses t test, that transformational leadership has an effect on community satisfaction with t count of 5,536 < t table of 1,96, quality of human resources has an effect on the community satisfaction with t count of 33,683 < t table of 1,96, discipline of civil servants has an effect on the community satisfaction with t caount of 20,817 < t table of 1,96. Simultaneously, transformational leadership, quality of human resources, and discipline of the state civil servants influence on community satisfaction with F count of 459,956 > F table of 2,633. The result of this study shows that transformational leadership, quality of human resources, and discipline of the state civil servants has an effect positively and significantly toward community at the Dinas Kependudukan and Pencatatan Sipil Kota Kupang.

Predictors of Employee Performance Based on Discipline, Competence, and Organizational Culture (Case Study of Sub-Village and Village Employees in Kota Raja Village, Kupang City Government) Fenilom Muday; Luis Marnisah; Tien Yustini; Jefirstson Richset Riwukore
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This research aimed to analyze and prove the effect and contribution of discipline, competence, and organizational culture to employee performance. This research was carried out for 5 months from February to June 2022 at the Subvillage Office and Village Office in the Kota Raja Village, Kupang City. This research is classified as quantitative research. The research population was 103 employees who were determined by the sample of respondents using a saturated sample (non-probability sampling) so that the entire population became research respondents. The types of data used are primary and secondary data obtained by questionnaire, observation, and documentation techniques. Data analysis used multiple linear regression analysis. The results showed that the discipline variable had a positive and significant effect on employee performance because it had t-count > t-table (9,165 > 1,98373) on Sig. Prob. 0.000 < α 0.05. Competence variable has a positive and significant effect on employee performance because the value of t-count > t-table (7.176 > 1,98373) in Sig. Prob. 0.000 < α 0.05. The organizational culture variable has a positive and significant effect on employee performance because the t-count > t-table (4,807 > 1,98373) in Sig. Prob. 0.000 < α 0.05. Simultaneously, all variable were a positive and significant effect on employee performance because the value of F-count > F-table (31.013 > 2,69) in Sig. Prob. 0.000 < α-0.05. Kontribusi setiap variabel independen terhadap kinerja pegawai mulai dari yang tertinggi ke terendah adalah variabel disiplin (51,8%), budaya organisasi (15,4%), dan kompetensi (11,9%).

The Relationship Between Quotient and Employee Performance (Study at the Subdistrict Office and District Office in the Kelapa Lima District, Kupang City Government) Asmawati; Jefirstson Richset Riwukore; Marzuki Alie; Tien Yustini; Yolanda Yuniarti Hutajulu
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This research aimed to analyze and prove the effect and contribution of quotient to employee performance using dimensions of intellectual, emotional, spiritual, and adversity. This research was carried out for 5 months from February to June 2022 at the Subdistrict Office and District Office in the Kelapa Lima District, Kupang City. This research is classified as quantitative research. The research population was 120 employees who were determined by the sample of respondents using a saturated sample (non-probability sampling) so that the entire population became research respondents. The types of data used are primary and secondary data obtained by questionnaire, observation, and documentation techniques. Data analysis used multiple linear regression analysis. The results showed that the intellectual quotient variable had a positive and significant effect on employee performance because it had t-count > t-table (9,047 > 1.98027) on Sig. Prob. 0.000 < α 0.05. Emotional quotient variable has a positive and significant effect on employee performance because the value of t-count > t-table (3,004 > 1,98027) in Sig. Prob. 0.003 < α 0.05. The spiritual quotient variable has a positive and significant effect on employee performance because the t-count > t-table (2.953 > 1.98027) in Sig. Prob. 0.004 < α 0.05, and the adversity quotient variable has a positive and significant effect on employee performance because the t-count > t-table (3.054 > 1.98027) on Sig. Prob. 0.003 < α 0.05. Simultaneously, the quotient variable with the lowest value on employee performance is intellectual quotient (54.3%), emotional quotient (20.3%), adversity quotient (19.7%), and spiritual quotient (16.7 %).

Credit Restructuring During the Covid-19 Pandemic : Is it Consistent with Predictions ? Agung Anggoro Seto; Deny Susanto; Miftahorrozi Miftahorrozi; Tienni Mariana Simanjorang; Irwan Moridu; Nurcahya Hartaty Posumah
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Restructuring credit is one of the government's measures to anticipate the impact of the COVID-19 pandemic on the banking industry. This study aimed to determine whether the implementation of credit restructuring meets the predicted expectations. This research was a comparative type. This study employed three variables; Non-Performing Financing (NPF), Financial Deposit Ratio (FDR), and Capital Adequacy Ratio (CAR). The data was utilised quantitative, and the source was secondary information in the form of financial statements. The data was collected using documentation and literature review methods. This study's population consisted of all Islamic commercial banks in Indonesia, comprising 15 banks. The sampling technique employed purposive sampling with a total sample of 10 Islamic commercial banks. The findings revealed that the NPF and CAR values differed before and after credit restructuring. Meanwhile, FDR discovered the inverse outcome, with no difference in FDR before and after credit restructuring. The research result demonstrated that the credit restructuring that has been taking place throughout the COVID-19 pandemic had matched the predicted expectations, with the NFP of Islamic commercial banks decreasing and CAR increasing. On the other hand, credit restructuring has not been able to give a positive boost and can only stabilise the FDR of Islamic commercial banks in Indonesia.

Understanding of Sharia-based Financial Accounting Erwindiawan Erwindiawan; Liestyowati Liestyowati; Vina Budiarti Mustika Sari; Selva Temalagi; Hengky Leon
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This study aims to explore various sources of information related to understanding Islamic sharia-based financial accounting. The author believes that quite a several studies have been carried out that discuss the issue of Islamic financial accounting. However, very few have discussed it to deepen and sharpen their understanding of Islamic accounting, considering that most of the Indonesian population is Muslim and currently carrying out Islamic law both conventionally and personally. To enrich this study, we conducted data searches on publications in the form of books and journal scientific articles, which we studied carefully, involving coding of data evaluation data and drawing conclusions that meet the elements of high validity. After a series of studies and discussions, we can conclude that understanding Islamic-based accounting is essential for Muslims. This is related to many economical options that offer each other benefits and conveniences today. However, Muslims do not only look at the benefits but also the economic system must follow life's guidelines, namely the Qur'an and hadith. Thus, these findings strengthen reading comprehension and complement further studies.

Improvement of Bamboo Crafts in Family Economy Post Covid-19 Pandemic: Siska Dwi Yulianti; Roni Fardiansyah; Barkah Yasarudin
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This research is motivated by the declining income of Bamboo Craft craftsmen in Cibiru Village (Egrang Village) Cicantayan Village, Kec. Cicantayan Kab. Sukabumi, West Java, during a pandemic that had an impact on the economic condition of Muslim families. In this case, the researcher wants to see how the economic condition of Muslim families as bamboo craftsmen after the Covid-19 pandemic will continue to decline or improve for the better. Through Bamboo Crafts, the people of Egrang Cibiru Village, Cicantayan Village, earn income that can be used to meet their daily needs while conserving and maintaining the Bamboo ecosystem around their homes. This study uses a qualitative phenomenological research method, which emphasizes how the living conditions of people who experience the use of bamboo in their daily lives. The results of this study were Bamboo Craft craftsmen before the Covid-19 Pandemic, they were able to reap profits of approximately between 50 - 80 thousand per day. During the pandemic, they sometimes only get 20 - 30 thousand and even then it is uncertain, so their income during the pandemic is very low which ultimately disrupts the economy. When the pandemic condition is almost over, it means that it can be said that currently post-covid-19 pandemic has increased by around 80%, even though this income is not the same as before the pandemic, bamboo craftsmen are very happy because they can maintain their family's economy and continue to be involved in preservation of national culture through bamboo.

Assessing social media marketing activities and customer equity activities influencing customer loyalty to clothing thrifting in Yogyakarta Aditya Ainurrisqi Rais; Anas Hidayat
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Marketing activities using social media have been carried out by providers of products, goods, and services to attract consumers. However, there have not been many studies that measure social media marketing activities and customer equity activities regarding value equity and relationship equity and their impact on customer loyalty. This study analyzes the influence of social media marketing and customer equity activities on loyalty to thrifting clothing in Yogyakarta. Design quantitative research with a statistical approach. The study was conducted by distributing questionnaires to respondents focused on consumers of thrifted clothing in Yogyakarta, with as many as 332 respondents using a google form. The research sample was determined by convenience sampling. Analysis of data using a structural equation model with AMOS. The results show that social media marketing has a significant influence on value equity (p= 0.000), customer loyalty (p= 0.011), and relationship equity (p= 0.000), while customer loyalty is significantly influenced by value equity (p= 0.000) and relationship equity (p= 0.000). Hence, social media marketing and equity activities significantly affect customers loyalty to clothing thrifting in Yogyakarta.

Page 51 of 139 | Total Record : 1382

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Contact Name Hengki Tamando

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Editorial Address Romeby Lestari Housing Complex Blok C Number C14, North Sumatra, Indonesia

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Contact Name
Hengki Tamando

Contact Email
enrichment@iocspublisher.org

Phone
+6281381251442

Journal Mail Official
enrichment@iocspublisher.org

Editorial Address
Romeby Lestari Housing Complex Blok C Number C14, North Sumatra, Indonesia

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Unknown,

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INDONESIA