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Enrichment : Journal of Management

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Published by Institute of Computer Science

ISSN : 20876327 EISSN : 27217787 DOI : -

Core Subject : Economy,

Economics, Econometrics & Finance

The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers to share mutual understandings across the full range of businesses and skills in which management and science is used; covers all areas of management science from systems to practical facets; links concept with training by publishing case studies and covering the latest important issues.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen

Articles 1,382 Documents

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Factors Affecting Customer Satisfaction on Skincare Brand: Somethinc Putri Vika Noerindah; Innocentius Bernarto
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

The popularity of beauty products has risen quite rapidly in this era of globalization and Indonesia has seen growth in this industry despite the pandemic. One of the popular brands is SomeThinc, a company that specialized in beauty products and one of the biggest beauty product brands that utilize e-commerce as selling platform. This research attempted to clarify whether Brand Awareness, Price Fairness, and Product Quality have effects towards Customer Satisfaction on this beauty product brand. By using these 3 vairables and also SEM-PLS method to analyse 401 respondent data and it can be concluded that these three variables have positive effect towards Customer Satisfaction on SomeThinc beauty products..

Sensitivity Analysis of Feasibility Investment of Electric Motorcycle in Online Drivers in DKI Jakarta Marendra I Gede; Aryata I Made
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

The high number of motorcycle users in DKI Jakarta in 2022 as many as 16,734,986 units causes poor air quality in DKI Jakarta with an AQI US value of 145. The mobility of online motorcycle drivers with an average daily distance of 230 km/day also contributes to the level of air pollution in DKI Jakarta. Through the COP26 World Climate Change Conference in Glasgow in 2021, The Indonesian government is targeting a 29% reduction in Greenhouse Gas (GHG) emissions independently and 41% with international assistance by 2030. One way is through the conversion of electric motorcycles for online motorcycle drivers, with the conversion of electric motors, it is expected to reduce air pollution in DKI Jakarta and support the achievement of 13 million electric motor units by 2030. Based on the results of the analysis, it is known that the investment in electric motorbikes made by online motorcycle drivers is said to be feasible because it provides an NPV of Rp. 2,757,262,- and IRR of 14,05%. By performing sensitivity on several variables, the maximum limit of change for each variable is 5% for the increase in the IRR of motorcycle installments, 9% for the increase in the IRR of battery installments and 10% for the increase in the price of the battery. If there is a simultaneous increase in the three variables, the maximum limit for the increase is 1% for the increase in the IRR for motorcycle installments, 1% for the increase in the IRR for battery installments and 10% so that the NPV can be Rp. 340.108,- and IRR of 10.48%.

The Influence of Work Discipline, Quality of work life (QWL) and Work Environment on Work Motivation and Its Impact on the Performance of MSME Employees in Pasuruan Regency Moc Aminudin Hadi; Andri Wibowo; Agung Edy Wibowo; Mahben Jalil; Titok Waskito Adi
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This study aims to analyze the effect of work discipline, QWL and work environment on work motivation and its impact on the performance of MSME employees in Pasuruan Regency. The data of this study were obtained from questionnaires, observations and related literature studies according to the research objectives. The analysis technique uses path analysis with SPSS program. The number of samples is 95 respondents using the incidental sampling technique. The results showed that the variables of work discipline, QWL and work environment had a significant effect either partially or simultaneously on work motivation. Performance of Pasuruan Regency MSME employees. The results showed that work discipline, QWL and work environment had a significant effect either partially or simultaneously on the performance of MSME employees in Pasuruan Regency with work motivation as an intervening variable

The Effect of Service Quality and Product Facilities on Consumer Satisfaction with Prices (Toll Free) as Intervening Variables (Case Study on Jasa Marga Mabar 1 Toll Gate) Berupilihen br Ginting; Purjianto; Ahmad Fadli; Ahmad Rivai; Fichri Alfisyahri
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This study aims to determine the effect of service quality and product facilities on consumer satisfaction with tariffs (toll fees) as an intervening variable (Case Study on Jasa Marga Mabar 1 Toll Gate). This type of research is quantitative research. The population in this study is 118 thousand vehicles and the total sample is 100 toll net users. The data analysis technique in this study used multiple regression data analysis and hypothesis testing. The results of this study are the quality of service has a positive and significant effect on toll rates at the Mabar toll gate 1. Service quality has a positive and significant effect on consumer satisfaction at the Mabar toll gate 1. Product facilities have a positive and significant effect on toll rates at the Mabar toll gate 1. Facilities product has a positive and significant effect on consumer satisfaction at the Mabar toll gate 1. Toll tariffs have a positive and significant effect on consumer satisfaction at the Mabar toll gate 1. Service quality has a positive and significant effect on customer satisfaction through toll rates at the Mabar toll gate 1 Product facilities have a positive effect and significant to customer satisfaction through toll rates

The Effect of using the Mobile Application of JKN Health Social Security Implementing Agency on JKN-KIS Participant Satisfaction in the City of Padang using the Unified Theory of Acceptance and use of Technology Model Debi Mersah Putra; Alfitman; Verinita
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This study aims to determine the effect of the use of the JKN mobile application by the health social security administering agency on the satisfaction of JKN-KIS participants in the city of Padang using the unified theory of acceptance and use of technology model. This research is causality research, the method used is quantitative. The population that will be used is all JKN KIS participants in the city of Padang who have used the Mobile JKN application in April 2022 with a total of 101,676 people, the sample is 470 JKN KIS participants in the city of Padang who have used the Mobile JKN application. The sampling technique used in the form of non-probability sampling method with purposive sampling technique. The sample criteria are as follows: have become JKN participants, JKN participants in Padang City, already registered and using the JKN mobile application. Analysis of this research data using Structural Equation Modeling - Partial Least Square (SEM-PLS). The conclusions in this study are as follows: performance expectancy has a significant influence on the use behavior of mobile JKN, eﬀort expectancy does not have a significant influence on use behavior of mobile JKN, social influence has a significant influence on use behavior of mobile JKN, facilitating conditions do not have a significant influence on use behavior mobile JKN, hedonic motivation has a significant influence on the use behavior of mobile JKN, perceived value has no significant effect on use behavior of mobile JKN, habit has no significant effect on use behavior of mobile JKN, use behavior of mobile JKN has a significant influence on user satisfaction.

Lesson Learned From The Covid-19 Pandemic: An Examination of Leadership Roles in Telecommunication Company During Crisis Tatik Prihatini; Sri Iswati; Falih Suaedi
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

This study aims to investigate the crisis phase and the role of leadership in one of the telecommunications companies in Indonesia that implemented a system of working remotely during the Covid-19 pandemic. This study used a case study methodology with a qualitative approach. Data were collected through in-depth interviews, participant observation, and related documentation. Technical data analysis was carried out through data condensation, data presentation, drawing conclusions, and verifying findings. The results of the study indicate that the leadership role during the Covid-19 pandemic was as follows: pre-crisis phase, peak crisis phase, and post-crisis phase. The pre-crisis phase of the leader guided the team to adapt to the pandemic through planning, information dissemination, and operational coordination. During the crisis phase and the peak of the crisis, the leader played a role in controlling through the provision of motivation, empathy, and inspiration. In the post-crisis phase, the leader's role was to support the recovery process through empowerment, collaboration, and team involvement. The implications of this study are on the importance of the role of leaders who adjust to the phase being faced to be able to bring the organization through difficult times.

Ecoprint Batik Opportunity as an Environmentally Friendly Business (Case study: HR.Ambar Batik. Bayat, Wedi, Klaten) Yane Puspito Sari
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

The textile industry is one of the contributors to the high amount of waste or garbage in the world. One of the wastes produced by the textile industry is liquid waste in the form of residual dyes/synthetic dyes from the fabric dyeing process which contains several hazardous chemical substances. In fact, initially the textile coloring process used natural dyes. However, as time goes by and technology is developing, synthetic dyes for textiles have been discovered. Natural coloring is starting to become a trend in the textile industry, especially in batik. Many batik craftsmen are getting interested in creating innovations through batik creativity by making batik using natural dyes. This natural color is obtained from leaves, flowers and even tree trunks. In this way, it is hoped that the chemical dyeing waste obtained from textile dyeing will begin to decrease. Ecoprint is one example of this natural coloring. The problems discussed are limited to the creativity of batik craftsmen to open up new opportunities by creating ecoprint batik. The expected objective of the results of this study is to find out the opportunities for batik with new environmentally friendly motifs and creativity that appears to face fashion trends. Data collection techniques and data analysis were obtained from observations, interviews, documentation and literature.

The Effect of Compensation on Employee Performance at Tuan Rondahaim Hospital Pamatang Raya Adrian K Tarigan
Enrichment : Journal of Management Vol. 12 No. 2 (2022): Management Science and Field
Publisher : Institute of Computer Science (IOCS)

In this study there are two variables are variables X (Discipline) and Y (Performance). This study aims to examine and analyze the influence ofcompensation for employee work at RSUD Tuan Rondahaim Pamatang Raya. Based on the incidental sample method, the total sample in this study was 62 respondents. In this study using primary data obtained from the distribution of questionnaires. The number of questionnaires distributed as many as 62 copies and which can be returned and processed as many as 62 copies. The method of analysis used in this study is simple linear regression analysis and hypothesis testing (t-test). Amount of t-counts (8.382) > of the amount of t-tables (1.99897) then Ha accepted. Based on these results it can be concluded that the compensation has positive and significant effect on employee's work at RSUD Tuan Rondahaim Pamatang Raya.

Digital Economy Transformation Stock Warehouse PT. Terminal Petikemas Surabaya Mudayat Mudayat; Meyti Hanna Ester Kalangi; Soedarmanto
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Archives stored in digital form can be in the form of images, sound, video, writing or others that can be used as data in binary form, can be processed in computer programs and stored in digital data storage media. Digital transformation of the electronic filing system at the PT. Terminal Petikemas Surabaya using the Maximo System, which is a software application released by IBM where the Maximo function is to manage or it can also be said about time and care for an asset, so that it can work and work as it should, cost efficiency, effectiveness and optimize performance of the asset.

Gradual Payment Scheme Investment Fee for Power Plant Operation and Maintenance (O&M) Services Aryata I Made; Marendra I Gede
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

PT Pebangkitan Jawa-Bali (PJB) as a subsidiary of PT PLN (Persero) (PLN) has business fields which include: Electricity Generation, Electrical Building Construction, Installation of electrical equipment; Maintenance and/or operation of electrical equipment; and Trading and/or supporting business activities in the context of optimizing the utilization of the Company's resources. PJB has experience in operating and maintaining PLN power plants (O&M) with a total capacity of 6,246 MW. There are 2 schemes in power plant O&M services, namely as asset operator and asset manager. By using the asset manager scheme, PLN can make investment payments in stages with an agreed IRR target of 7%. In this study, analyze the gradual payment options which are divided into 3 options to compare the current gradual payment scheme with the proportion of payments evenly distributed each year. From the analysis results, it is known that gradual payment changes through option-1, option-2 and option-3 can reduce the total return on investment costs that will be received by PLN while maintaining the IRR target of 7% and a Positive NPV. Of the three options, option-3 is able to reduce the cost of return on investment by Rp. 9,970 million with an IRR of 7.38% and an NPV of Rp. 8,660 million. And through option-3, the investment return burden that must be paid by PLN at the end of the period is only 32% of the total investment return for 5 years

Page 53 of 139 | Total Record : 1382

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Home Page

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Reviewer

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Contact Name Hengki Tamando

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Editorial Address Romeby Lestari Housing Complex Blok C Number C14, North Sumatra, Indonesia

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Abstract

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Contact Name
Hengki Tamando

Contact Email
enrichment@iocspublisher.org

Phone
+6281381251442

Journal Mail Official
enrichment@iocspublisher.org

Editorial Address
Romeby Lestari Housing Complex Blok C Number C14, North Sumatra, Indonesia

Location
Unknown,

Unknown

INDONESIA