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Jurnal Teknik Industri Terintegrasi (JUTIN)
Published by Universitas Pahlawan Tuanku Tambusai
ISSN : 26208962     EISSN : 26208962     DOI : 10.31004jutin
Core Subject : Science, Engineering,
Decision Sciences, Operations Research & Management Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering
Jurnal Teknik Industri Terintegrasi merupakan jurnal yang dikelola oleh Program Studi Teknik Industri Fakultas Sains dan Teknologi Universitas Pahlawan Tuanku Tambusai yang menjebatani para peneliti untuk mempublikasikan hasil penelitian di bidang ilmu teknik dan teknik industri mencakup proses manufaktur, kegagalan dan rekayasa material, perawatan berbasis keandalan, keselamatan kerja, perancangan sistem kerja dan ergonomi, pengendalian dan penjaminan mutu, tata letak fasilitas, penelitian operasional, kewirausahaan dan pengembangan bisnis
Arjuna Subject : -
Articles 1,505 Documents
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ADAPTATION OF AGILE MANAGEMENT FOR NATURE BASED INFRASTRUCTURE PROJECTS Rahayu Mahardikaningsih; Siti Rochani; Fayola Issalillah; Didit Darmawan
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59696

Abstract

The adoption of Nature Based Solutions for infrastructure projects demands a management approach capable of responding to dynamic environmental conditions. This qualitative literature study explores how agile management principles can be adapted for NbS project execution. The analysis covers iterative planning, cross functional team structures, high frequency monitoring, flexible budgeting, and responsive procurement procedures. Findings indicate that successful implementation requires simultaneous reform across all five aspects due to their interdependencies. Conventional project management frameworks embedded in government regulations present significant barriers to agility. The study proposes a conceptual framework for agile management in NbS projects that can serve as a reference for policymakers and project managers. This framework prioritizes value based measurement of success over adherence to initial plans. Technology integration particularly environmental sensors and drone based monitoring emerges as a critical enabler for rapid response capabilities. The conclusions suggest revising existing infrastructure project guidelines to accommodate iterative planning and flexible resource allocation.
Hubungan Penjaminan Mutu Terhadap Kepuasan Pelanggan dan Reputasi Perusahaan Ekspedisi PT XYZ Libbya Safha Salsabila; Mumu Komaro; Saskia Kanisaa Puspanikan
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59734

Abstract

Competition in the shipping industry encourages companies to improve service quality through quality assurance systems to enhance customer satisfaction and corporate reputation. This study aims to identify the relationship between quality assurance, customer satisfaction, and corporate reputation at PT XYZ. A quantitative approach with a causal design was adopted. Data collection was conducted through a questionnaire survey of active customers selected using a proportionate stratified random sampling method. The data were obtained from descriptive statistics, correlations, and multiple linear regressions. This study is expected to produce findings that quality assurance contributes positively to customer satisfaction and corporate reputation, while also providing a basis for improving service quality.
Peningkatan Kualiatas Pelayanan Menggunakan Metode Quality Function Deployment (QFD) (Studi Kasus: Perpustakaan Universitas Muhammadiyah Riau) Dedi Dermawan; Muhammad Qurthuby; Denur Denur; Hendri Ali Ardi; Misral Misral; Japri Japri; Ayu Lestari
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59751

Abstract

The library, as an academic information center, is required to provide quality services to enhance user satisfaction. This study aims to analyze and improve the quality of library services using the Quality Function Deployment (QFD) method. A total of 99 respondents, consisting of active library users, were involved through the distribution of questionnaires. The data were analyzed using the Importance Performance Analysis (IPA) method to identify priority attributes, which were then translated into the House of Quality (HOQ) matrix. The results show that aspects such as service speed, availability of updated collections, and internet network stability are the main focuses for improvement. The proposed recommendations include enhancing the collection management system, optimizing digital services, and providing staff training to improve responsiveness and empathy toward users.
Efisiensi Bahan Bakar Armada Alat Konstruksi melalui Eco-Driving dan Rantai Pasok Didit Darmawan; Mahesa Dzulsyafiqri Muid; Fatih Arsyad Dharmawan; Fayola Issalillah; Rahayu Mardikaningsih
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59761

Abstract

Construction machinery fleets consume substantial diesel fuel and produce significant emissions. Two approaches fuel efficiency through driver behavior change and alternative fuel supply chain management are examined separately. This qualitative literature study explores how eco-driving techniques and alternative fuel logistics can work together to reduce fuel consumption on construction projects. Eco-driving tailored to earthmoving equipment yields savings between five to fifteen percent. Biodiesel blends above B40 require engine modifications but reduce carbon emissions. Compressed natural gas offers stable fuel pricing but demands high pressure storage infrastructure. Supply chain optimization including demand forecasting, real time inventory monitoring, and scheduled deliveries prevents fuel shortages. Integration of driving data with logistics planning creates synergy that outperforms standalone applications. Management commitment and operator incentives are critical success factors.
Optimasi Multi-Response dan Analisis Cost Of Poor Quality pada Proses Powder Coating Menggunakan Metode Taguchi–Grey Relational Analasis (Studi Kasus: CV Aji Batara Perkasa Mandiri Sidoarjo) Syafril Maulana Arnanda; Erni Puspanantasari Putri
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59806

Abstract

The powder coating process in automotive component production plays a critical role in determining final product quality. CV Aji Batara Perkasa Mandiri faces high product defect rates (average 11.22%) in the finishing process. This study aims to optimize powder coating process parameters (pretreatment stages, spray gun pressure, nozzle distance, and curing oven temperature) to simultaneously minimize Defect Rate, Rework Rate, and Scrap Rate, and calculate Cost of Poor Quality (COPQ) savings. The method used is the integration of the Taguchi Method and Grey Relational Analysis (GRA) with an L9(3⁴) Orthogonal Array experimental design. Results show that the pretreatment factor is the most dominant parameter (41.09% contribution). The optimal parameter combination obtained is A2B2C3D1 (5-stage pretreatment, 2.5 bar pressure, 25 cm nozzle distance, and 160°C curing temperature). Implementation of these parameters successfully reduced the defect rate to 5.93% (56.46% reduction) and achieved COPQ savings of Rp 23,331,167 per month (61.51%).
Efek Harga Keterlambatan dan Brand Image Terhadap Kepuasan Pelanggan dalam Pilihan Jasa Pengiriman Studi Kasus PT. XYZ di Kota Bandung Annisa Febrianti; Aam Hamdani; Saskia Kanisaa Puspanikan
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59813

Abstract

This study aims to analyze the effect of price, delivery delays, and brand image on customer satisfaction at PT XYZ. This research uses a quantitative approach with multiple linear regression analysis. Data were collected through a 5-point Likert scale questionnaire distributed online to 113 respondents who had used PT XYZ services at least twice in the past six months. The results show that price and brand image have a significant effect on customer satisfaction, while delivery delays do not have a significant effect at the 5% significance level. Simultaneously, the three variables explain 83.2% of the variation in customer satisfaction. These findings emphasize the importance of competitive pricing, operational efficiency, and a strong brand image in improving customer satisfaction.
Penerapan 5S untuk Pengelolaan Gudang Sparepart Pesawat dalam Sistem Logistik Industri MRO Mardhiyyah Cahaya Chalia; Wiku Larutama
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59837

Abstract

The spare parts warehouse plays an important role in supporting the smooth operation of aircraft Maintenance, Repair, and Overhaul (MRO) activities. This study aims to analyze the spare parts warehouse management at PT XYZ and evaluate the implementation of the 5S method to improve operational efficiency. A qualitative approach was employed through participant observation and documentation during an internship program. The results indicate that, prior to the implementation of 5S, the warehouse faced several issues, including a non-integrated recording system, unstructured storage layout, and the presence of unidentified spare parts (anonymous parts). These conditions resulted in longer spare part retrieval times, increased waste, and potential delays in aircraft maintenance processes. The implementation of the 5S method improved warehouse organization, spare part identification, and material accessibility and control, thereby enhancing operational efficiency. Continuous monitoring and evaluation are required to sustain and further improve the achieved results.
Perancangan Ulang Tata Letak Fasilitas Menggunakan Metode ARC, ARD dan SRD pada PT. XYZ Alorinda Zantia Maubila; Dindha Aprilia Kinanti; Moch Bahrul Ulum; Ida Kusnawati Tjahjani
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59873

Abstract

An inappropriate facility layout may hinder coordination and reduce operational effectiveness within a company. This study aims to redesign the facility layout at PT. XYZ using the Activity Relationship Chart (ARC), Activity Relationship Diagram (ARD), and Space Relationship Diagram (SRD) methods. A descriptive quantitative approach with Systematic Layout Planning (SLP) was employed. Data were collected through observation, interviews, and documentation of the existing facility layout. The results indicate that the closeness relationships among facilities can be systematically identified through ARC and subsequently visualized using ARD and SRD as the basis for developing the proposed layout. The proposed layout places facilities with high activity relationships in closer proximity, making it more suitable for the company’s operational needs. The findings demonstrate that SLP is an effective approach for facility layout redesign. 
Analisis dan Perbaikan Tata Letak Proses Verifikasi Data Tagihan untuk Meningkatkan Efisiensi Kerja di PDAM Nur Qidam Aliyanto; Naufal Nur Alfian; Mukhamad Kurniawan; Ida Kusnawat Tjahjani
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59890

Abstract

Perusahaan Daerah Air Minum is a regional public utility company that has implemented digital information systems to manage customer data, including the billing data verification process. Despite this digital adoption, the current verification workflow still contains a high proportion of Non-Value Added (NVA) activities due to the absence of automated error filtering, system integration, and manual data copying. This study aims to: (1) map the existing billing verification workflow using a Flow Process Chart (AS-IS); (2) quantify value-added (VA) and non-value-added (NVA) activities and calculate process efficiency; and (3) propose an improved process layout (TO-BE). Data were collected through direct observation of 2,110 customer records during an internship at PDAM. Results show that of seven workflow steps, only two (28.6%) are VA activities, while five (71.4%) are NVA. Time-based Process Efficiency of 58.5% falls below the lean ideal of 60–70%. Proposed improvements—including system integration, auto-fill functionality, and automatic error filtering—are projected to reduce verification time per record by 50–60% and raise the VA ratio to 75%.
Peningkatan Efektivitas Mesin Gluer JK-1000 Melalui Pendekatan Overall Equipment Effectiveness (OEE) dan Reliability Centered Maintenance (RCM) pada Industri Packaging Aldo Fadra Witanto; Siti Muhimatul Khoiroh
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.59904

Abstract

PT XYZ is a packaging printing company whose production process highly depends on machine performance. One of the critical machines is the Gluer JK-1000, which is used in the folding and gluing stages of packaging production. This study aims to evaluate the effectiveness of the Gluer JK-1000 machine using the Overall Equipment Effectiveness (OEE) method and to determine an appropriate maintenance strategy through the Reliability Centered Maintenance (RCM) approach. The study utilized operational and production data collected from August to December 2025. The results showed that the Availability Rate, Performance Rate, and Quality Rate were 90.97%, 89.10%, and 87.40%, respectively, resulting in an OEE value of 70.84%, which is below the 85% standard established by the Japan Institute of Plant Maintenance (JIPM). Six Big Losses analysis revealed that Reduced Speed Losses and Setup and Adjustment Losses were the dominant sources of productivity loss, contributing 15.47% and 8.11%, respectively, with a cumulative contribution of 81.95%. FMEA identified critical components consisting of the Feeding Belt (RPN 252), Sensor Gluing (RPN 245), Roller Gluer (RPN 224), and Side Lay Register (RPN 210). Based on the RCM analysis, maintenance recommendations were developed through Time Directed Maintenance and Condition Directed Maintenance approaches, with preventive maintenance intervals determined according to component reliability analysis. The findings can be used as a basis for improving machine reliability and reducing downtime risk in the production process.

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