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Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika)
Published by Sekolah Tinggi Ilmu Komputer Tunas Bangsa
ISSN : 25275771     EISSN : 25497839     DOI : 10.30645
Core Subject : Science,
Computer Science & IT Decision Sciences, Operations Research & Management
JURASIK adalah jurnal yang diterbitkan oleh LPPM STIKOM Tunas Bangsa Pematangsiantar yang bertujuan untuk mewadahi penelitian di bidang Sistem Informasi dan Teknik Informatika. JURASIK (Jurnal Riset Sistem Informasi dan Teknik Informatika) adalah jurnal ilmiah dalam ilmu komputer dan informasi yang mengandung literatur ilmiah pada studi murni dan penelitian terapan dalam ilmu komputer dan informasi dan ulasan publik pengembangan teori, metode dan ilmu terapan yang berkaitan dengan subjek. Jurnal ini pertama kali mendapat ISSN dengan nomor 2527-5771 pada tahun 2016 untuk terbitan cetak dan mulai 2017 beralih ke terbitan elektronik dengan nomor ISSN 2549-7839. Pengiriman artikel tidak dipungut biaya, kemudian artikel yang diterima akan diterbitkan secara online dan dapat diakses secara gratis. JURASIK (Jurnal Riset Sistem Informasi dan Teknik Informatika) adalah sebuah jurnal peer-review secara online yang diterbitkan bertujuan sebagai sebuah forum penerbitan tingkat nasional di Indonesia bagi para peneliti, profesionaldan praktisi dari industri dalam bidang Ilmu Kecerdasan Buatan. JURASIK (Jurnal Riset Sistem Informasi dan Teknik Informatika) menerbitkan hasil karya asli dari penelitian terunggul dan termaju pada semua topik yang berkaitan dengan ilmu komputer. JURASIK (Jurnal Riset Sistem Informasi dan Teknik Informatika) terbit 1 (satu) nomor dalam setahun. Artikel yang telah dinyatakan diterima akan diterbitkan dalam nomor In-Press sebelum nomor regular terbit. JURASIK (Jurnal Riset Sistem Informasi dan Teknik Informatika) telah terindeks Google Scholar, Garuda, Crossref dan terus akan diupdate mengikuti perkembangan. Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) telah melakukan perubahan jumlah terbitan dari 1 x setahun (Juli) menjadi 2 x setahun (Februari dan Agustus) dan telah melakukan perubahan data administrasi pada laman LIPI dengan url: http://u.lipi.go.id/1480905139. Topik dari jurasik adalah sebagai berikut (namun tidak terbatas pada topik berikut) : Artificial Intelligence, Digital Signal Processing, Human-Computer Interaction, IT Governance, Networking Technology, Optical Communication Technology, New Media Technology, Information Search Engine, Multimedia, Computer Vision, Information System, Business Intelligence, Information Retrieval, Intelligent System, Distributed Computing System, Mobile Processing, Computer Network Security, Natural Language Processing, Business Process, Cognitive Systems, Software Engineering, Programming Methodology and Paradigm, Data Engineering, Information Management, Knowledge-Based Management System, Game Technology.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 462 Documents
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Analisis Kepuasan Pengguna DANA Terhadap Layanan Customer Relationship Management (CRM) berdasarkan Model End-User Computing Satisfaction (EUCS) Relis Sabarua; Johan J.C Tambotoh
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.957

Abstract

The development of digital technology has driven the increasing use of digital wallet applications, one of which is the DANA application. In its use, various complaints are still found regarding customer service, system security, and service quality that affect the level of user satisfaction. This study aims to analyze DANA application user satisfaction with Customer Relationship Management (CRM) services based on the End-User Computing Satisfaction (EUCS) model. The research method used is a quantitative approach with a survey technique through the distribution of online questionnaires to 102 respondents who use the DANA application. The CRM variables used include customer care, complaint handling, and service quality, while the EUCS model consists of content, accuracy, format, ease of use, and timeliness. Data analysis was carried out using validity tests, reliability tests, and multiple linear regression. The results of the study indicate that all EUCS variables have a significant influence on DANA application user satisfaction, with a calculated t value greater than the t table. In addition, the results of the validity test indicate that all statement items are valid and the research instrument is quite reliable with a reliability value of 0.66. Overall, this study shows that ease of use, timeliness, display format, information content, and system accuracy have a positive impact on DANA app user satisfaction.
Implementasi Decision Support System Untuk Pemilihan Rute Terbaik Distribusi Produk Stationery dengan Metode Promethee dan Pendekatan Iterative Model Aziiz Rasyid; Hadi Zakaria
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.971

Abstract

Product distribution is a crucial aspect of maintaining supply chain efficiency at PT. XYZ. However, the current manual route selection process leads to inaccurate analysis, consumes more time, and increases the risk of delays and operational costs. To address these issues, this study designs a web-based Decision Support System (DSS) to determine the most optimal distribution routes. The system is developed using the Iterative Model to ensure continuous evaluation and refinement at every stage. Route evaluation is comprehensively based on several key criteria, including travel distance, travel time, operational costs, and traffic congestion levels. The results indicate that the developed DSS generates route recommendations faster and more accurately than manual methods. The PROMETHEE method proves effective in objectively comparing alternatives, thereby significantly contributing to the improvement of the company's distribution efficiency.
INDOLAW: Sistem Klasifikasi Struktur Putusan Hukum dengan Deep Learning Berbasis Indobert Dan Low-Rank Adaptation (LoRA) Muhammad Wafa Zain; Ahmad Jazuli; Esti Wijayanti
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.962

Abstract

Court decision documents in Indonesia are generally lengthy in structure and not yet digitally organized, making the automatic extraction of information a challenging task. Furthermore, the application of deep learning models to legal documents is often constrained by high computational demands. Therefore, this study aims to develop an efficient classification system for legal decision structures (IndoLaw) using the IndoBERT model with the Low-Rank Adaptation (LoRA) method. The study utilizes the IndoLaw dataset consisting of 111,108 rows of first-level decision text. Data splitting was performed using a document-level split with an 80:10:10 ratio to prevent data leakage across documents. The LoRA method was applied to the attention layers of IndoBERT by inserting low-dimensional matrices, making the fine-tuning process more efficient. The model was then integrated into a Streamlit-based application to support interactive text classification and PDF document extraction. Test results show that the IndoBERT + LoRA model achieved an Accuracy and F1-Score of 0.9944, outperforming the Full Fine-Tuning method which recorded an Accuracy of 0.9939 and an F1-Score of 0.9938. In addition, the use of LoRA reduced trainable parameters by up to 99.74%, decreased GPU VRAM usage by 44% (from 2.5 GB to 1.4 GB), and accelerated computation time per epoch by 36%. Based on these results, the IndoBERT + LoRA approach is proven capable of producing accurate and efficient legal document classification with lower computational requirements.
Designing a Compliant Agile Methodology for Regulated Industries: A Design Science Approach Based on the Essence Framework I Nyoman Hermawan; Teguh Raharjo; Anita Nur Fitriani
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.967

Abstract

Balancing agile adaptability with stringent regulatory compliance, a challenge that leads to issues such as rigid timelines, project delays, and low team morale in banking environments. The research adopts Design Science Research Methodology (DSRM) to develop a novel agile methodology, conceptualized as a practical artifact. The problem space was thoroughly investigated through qualitative methods, including Forum Group Discussions (FGD) and an internal organizational evaluation questionnaire. This diagnostic phase critically informed the design and iterative refinement of a novel agile methodology, conceptualized as a practical artifact. The proposed methodology is structured around the Essence SEMAT kernel, a standardized body of core software engineering concepts that provides a common ground for integrating practices. The designed artifact is a methodology that helps streamline workflows and integrate agile practices with compliance processes. A diagnostic evaluation of an initial agile pilot yielded only a 35% success rate due to a misalignment between theoretical agile principles and practical execution. The findings confirm pervasive weaknesses in current practices and validate the need for the proposed solution. The conclusion asserts that the development of a foundational blueprint for agile adoption in the housing finance sector, can be generalized to address similar challenges in other highly regulated industries. Future work will concentrate on empirical piloting and demonstrating broader applicability.
Implementasi Business Intelligence Dashboard Melalui Integrasi API Loyverse POS untuk Optimalisasi Rekonsiliasi Keuangan UMKM (Studi Kasus: Traktir Kopi) Dedi Dwi Saputra; Dicky Hariyanto; Windu Gata; Rizki Hesananda; Diky Wardhani; Rika Astuti
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.958

Abstract

This study discusses the development of a real-time Business Intelligence (BI) dashboard called T-KODE (Traktir Kopi Operational Dashboard Engine) for MSMEs in the Food and Beverage sector, specifically at Traktir Kopi Jagakarsa, South Jakarta. The system was developed to address issues in manual transaction recording and cash reconciliation processes that often cause inefficiency, human error, delayed audits, and limited access to real-time business information. T-KODE integrates with the Loyverse POS API to automatically retrieve transaction data and provide features such as cash reconciliation, sales visualization, product contribution analysis, peak hour monitoring, risk transaction detection, and audit report generation. The system was developed using the Waterfall method and implemented with Python, Gradio, Plotly, and Pandas. Based on Black Box Testing results, all system features functioned properly according to requirements. The implementation of T-KODE improved the efficiency, accuracy, and transparency of financial auditing processes. This study can serve as a reference for the digital transformation of similar MSMEs in Indonesia
Pengukuran Tingkat Kesiapan Pemerintah Digital (Pemdi) Berbasis Vulnerability Assessment I Gede Putu Krisna Juliharta; Ida Bagus Made Raditia Nirartha Gopta; Anak Agung Gede Adi Mega Putra
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.972

Abstract

The swift progression of technology has rendered website indispensable in the E-Government. Nevertheless, this advancement introduces increasing challenges, especially concerning information security. Numerous systems are created and implemented without sufficient security assessments, leading to weaknesses that malicious actors may exploit for cyberattacks. This research introduces an innovative methodology that integrates both governance and technical viewpoints. The KAMI (Information Security) Index 4.0, which is grounded in ISO/IEC 27001, serves as the basis for governance assessment, whereas a Network Security Assessment that refers to the OWASP Top 10 and includes CVSS 3.0 is utilized for the technical evaluation. The evaluation results of the KAMI Index scores were unsatisfactory, the current level of readiness is merely at a foundational framework stage. Network Security Assessment identified 15 vulnerabilities with 1 critical, 11 medium, 3 low across 5 systems. The proposed testing aids administrators in pinpointing weaknesses in both governance and infrastructure, thus equipping stakeholders with a clearer understanding of how to effectively secure the systems.
Implementasi Business Intelligence Pada Produk Insight Untuk Analisis Data Penjualan Di XYZ KOPI Muhammad Rizky Kurniawan; Tri Agus Setiawan; Ichwan Kurniawan
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.963

Abstract

The intense competition in the coffee shop industry requires MSMEs like XYZ Kopi in Batang to optimally utilize transaction data. The sales data from October to December 2025 currently remains as static summaries in Microsoft Excel. Managerial decisions relying on intuition pose a risk of inefficiencies in marketing and stock management. This study aims to implement Business Intelligence (BI) using the CRISP-DM framework and Google Looker Studio to design an interactive, real-time dashboard. The novelty of this research is the integration of the Menu Engineering method to classify products into four quadrants (Stars, Plowhorses, Puzzles, Dogs) based on popularity and profitability. The integration of BI and Menu Engineering serves as a strategic solution that provides an objective foundation for management. This data-driven decision-making process is proven to optimize menu placement, pricing, and promotions while reducing raw material waste to maximize MSME profitability in the digital era.
Rancang Bangun Sistem Informasi Penilaian PKL Rekam Medis (APIKAL) Berbasis Web Dwi Nugroho; Rizky Yuspita Sari; Untoro Dwi Raharjo; Tika Sari Dewi
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.968

Abstract

The internship evaluation process at the Diploma 3 Program of Medical Records and Health Information (RMIK), Universitas Jenderal Achmad Yani Yogyakarta, previously relied on open shared spreadsheets. This existing system posed a high risk of data manipulation, such as unauthorized copying and pasting of grades due to weak user access control, and led to delays in grade recapitulation because tracking the progress of clinical instructors at partner hospitals was difficult. This study aims to design and implement the Medical Record Internship Evaluation Information System (APIKAL) as a secure and efficient digital solution. The system was developed using the Prototyping method, utilizing Google Sheets as the database alongside HTML and Google Apps Script to create a Web App-based user interface. The functional quality of the system was evaluated using Black Box Testing. The results indicate that APIKAL successfully eliminates the vulnerability of grade manipulation by strictly enforcing role-based access control for three main actors: the Internship Coordinator, Academic Advisors, and Clinical Instructors. Beyond enhancing data security, the system automatically calculates final grades and maps them into Outcome-Based Education (OBE) Learning Outcomes in real-time. The Black Box Testing confirmed that all features functioned with 100% validity. In conclusion, the APIKAL system is highly feasible for full implementation to support secure, rapid, and accountable internship administration.
Rancang Bangun Aplikasi Pembelian Pulsa Berbasis Android Dengan Sistem Manajemen Komplain Terintegrasi Menggunakan Metode Agile Scrum Riyan Pratama Mulia; Sofa Sofiana
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.959

Abstract

The rapid development of digital technology and the increasing use of mobile devices have encouraged the public demand for fast and efficient digital transaction services, especially in mobile credit purchase applications. However, complaint handling processes in most credit purchase applications are still performed manually and are not integrated with transaction data, resulting in slow verification and complaint resolution processes. This study aims to implement the Agile Scrum method in developing an Android-based mobile credit purchase application with an integrated complaint management system directly connected to user transaction IDs. The developed system consists of an Android application for users and an admin website for managing transactions, deposits, products, and complaint handling in real-time. The research method used is Agile Scrum, which includes Product Backlog, Sprint Planning, Sprint Backlog, Daily Scrum, Sprint Review, and Sprint Retrospective stages. System testing was conducted using the Black-box Testing method to ensure that all features function according to system requirements. The results show that the developed application is able to assist users in performing mobile credit transactions, deposit submissions, and complaint reporting in a faster and more structured manner. In addition, the integrated complaint system helps administrators verify and handle user complaints more effectively and efficiently. Based on the testing results, all features on both the admin website and Android application function properly according to the designed system requirements.
Sistem Informasi Pendaftaran Member Baru pada Gym Cemerlang Berbasis Web dengan Metode Waterfall Muhammad Izza Arya Dwipa; Cindy Taurusta; Yunianita Rahmawati; Rohman Dijaya
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 11, No 2 (2026): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v11i2.973

Abstract

This study proposes a web-based information system for new member registration at Gym Cemerlang, developed to address the manual registration process that causes long queues, data recording errors, and inefficient membership data management. The system was developed using the Waterfall method, consisting of requirements identification, system design, implementation, testing, and maintenance. Data were collected through observation, interviews with the gym owner, and literature study. The system was built using ReactJS for the front-end, Express JS for the back-end, and PostgreSQL as the database, and was modeled using Use Case Diagrams and Data Flow Diagrams (DFD). The system involves two main actors: users (prospective members), who can view membership packages, register online, make payments, and check registration status; and administrators, who manage member data, membership packages, and registration confirmation through Create, Read, Update, and Delete (CRUD) operations. Functional testing was carried out using black-box testing, while user acceptance was planned to be measured using a Likert-scale questionnaire. The result of this research is a web-based registration system design that is expected to reduce queuing time, minimize recording errors, and provide real-time, self-service registration for prospective members, thereby improving the efficiency and quality of membership services at Gym Cemerlang.

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