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IJAL (Indonesian Journal of Academic Librarianship)
Published by Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur
ISSN : 25975110     EISSN : 25979957     DOI : -
Core Subject : Science,
Library & Information Science
IJAL (Indonesian Journal of Academic Librarianship) is the official journal of APPTIS JATIM (Asosiasi Perpustakaan Perguruan Tinggi Islam Jawa Timur). This is a peer review open access journal dedicated to publish high quality research articles in academic librarianship. IJAL publishes articles that focus on the information profession. IJAL serves as a vehicle for authors to present analytical essays (conceptual paper) and research findings (research paper) on their concerns in an information profession facing many challenges. The journal is published three times in a year (February, June, October)
Arjuna Subject : Ilmu Sosial - Perpustakan dan Informasi
Articles 95 Documents
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Teknologi Chatbot sebagai Alat Unggul dalam Pelayanan Referensi Perpustakaan M. Yusuf
IJAL (Indonesian Journal of Academic Librarianship) Vol. 7 No. 2 (2024): FEBRUARY
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

This article explores the role of chatbot technology as a forefront solution in enhancing the quality of library reference services. Confronting the need for innovation, particularly in providing efficient and responsive services for modern library users, chatbot technology becomes the focal point of the research. The background of the study highlights fundamental changes in the context of library services, where the development of information and communication technology emerges as a primary driver. The research aims to investigate the implementation of chatbots as a solution to improve the effectiveness of library reference services. Using the library research method, the study involves the analysis of literature and information sources related to the development and application of chatbot technology in the library environment. The results indicate that chatbot technology can significantly enhance the responsiveness and availability of library reference services. By offering instant and efficient access to information, chatbots weave a closer connection between the library and users. The conclusion of this article affirms that the integration of chatbots not only enriches the user experience but also propels the achievement of library goals in navigating the challenges of the ever-evolving digital era. Thus, chatbots are not just an innovation but also a superior tool capable of elevating library services to a higher level.
eran komunikasi efektif dalam meningkatkan layanan ?perpustakaan Rahma, Diah Qonita; Fitrimawati‎, Fitrimawati‎; Supriati‎, Eny; Wulansari, Ayu; Ramayanti, Antis
IJAL (Indonesian Journal of Academic Librarianship) Vol. 7 No. 1 (2023): OCTOBER
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

Effective communication is the backbone of all human interactions, especially in service contexts like libraries. This article explores how good and effective communication improves library services, focusing on a case study at the Muhammadiyah University Ponorogo Library. Through qualitative descriptive research methods that include observation, interviews, and documentation, the results show the crucial role of effective communication in improving service standards at the Muhammadiyah University Ponorogo Library, considering theories, especially Diniaty's approach, namely the importance of communication in changing user attitudes and behavior. Good communication between librarians and users, especially in rule enforcement, significantly improves compliance with regulations. Apart from that, the dedication of librarians to providing optimal service solutions, in line with the Wijayanti concept, is further strengthened by effective communication in managing services in the library. Recommendations for improving service quality include expanding efforts to strengthen effective communication among all library stakeholders through training and developing communication skills for staff, which is expected to create a better communication environment and, in turn, improve user experience in using library services.
Memaksimalkan Potensi Pustakawan: Urgensi Keterampilan ?Komunikasi Interpersonal dalam Lingkungan Kerja: Urgensi keterampilan komunikasi interpersonal dalam lingkungan kerja Inda, Sumarni; Rafidah, Azizah Nur; Supriati‎, Eny; Wulansari, Ayu; Yuliana, Asnah
IJAL (Indonesian Journal of Academic Librarianship) Vol. 7 No. 1 (2023): OCTOBER
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

In the digital era, the role of school librarians has evolved, making practical communication skills a key component in providing quality services and supporting the learning process. This research examines the urgency of interpersonal communication skills in maximizing the potential of librarians in the library work environment at SMAN 1 Ponorogo. This study uses a qualitative method with a case study approach. Data was collected through participant observation, in-depth interviews with 3 school librarians, 5 teachers, and 10 students, and analysis of related documents. The research results show that librarians' interpersonal communication skills play an essential role in Increasing students' reading interest and visits to the library, Facilitating effective collaboration with teachers in supporting the curriculum, Increasing service efficiency and resource management, and Creating a conducive learning environment in the library. The main findings reveal that librarians with good interpersonal communication skills can better understand the information needs of students and teachers, overcome obstacles in using information technology in libraries, and play an active role in school literacy programs. This research concludes that developing the interpersonal communication skills of librarians at SMAN 1 Ponorogo needs to be a priority to optimize library functions in supporting the school's vision and mission. Recommendations include regular communication training, mentoring programs, and performance evaluations that include aspects of interpersonal communication.
P Pola Penelusuran Informasi oleh Pemustaka dengan Mesin Pencari Google di Perpustakaan Universitas Islam Negeri Mataram Mansyur, Nuraeni
IJAL (Indonesian Journal of Academic Librarianship) Vol. 7 No. 3 (2024): JUNE
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

This research examines the search patterns carried out by users in the Mataram State Islamic University library. The goals of this research is to analyze information search patterns carried out by users using the Google search engine. The method used in this research is descriptive qualitative. Data collection was carried out by interviews, observation and documentation. Based on the research results, it can be concluded that the search patterns carried out by users at the Mataram State Islamic University Library tend to use simple search features. The features that can be used are image, news, video and calculator search features and file extensions. In using these features, users only enter keywords directly in the search column then select the image tab to search for images, videos to search for videos, news. In advanced searches, the feature that can be used is searching based on file type by adding the file extension at the end. searched keywords (.doc, .docx, .pdf, etc.). Readers who use this type of file did not access it via advanced search, but directly enter keywords and the file extension in the search column.
Verbal Communication in the Library Environment Nurul Azizah, Risti
IJAL (Indonesian Journal of Academic Librarianship) Vol. 7 No. 3 (2024): JUNE
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

A B S T R A C T This article explains the importance of communication between librarians as providers of information and users as recipients of information. Communication in the context of library organizations is an essential need in a variety of forms, including verbal communication, written communication, non-verbal communication, and direct face-to-face interaction. The focus of this article is related to effective verbal communication strategies in increasing interaction with library users. The research method uses case studies and literature studies, which he took from trusted sources or previous research. The purpose of this research was to provide informants with an overview of communication strategies in the library environment as well as steps that can be used as a reference to improve interaction between informants, librarians and libraries. Based on the results of research on verbal communication in the Muhammadiyyah University Ponorogo Library, one of which uses social media, namely You Tube, Instagram and Tik Tok, this was obtained based on observations that verbal communication in the Muhammadiyyah University library was solid, short and clear, this is in accordance with the theory that has been stated. convey the researchers before us.
Strategi Efektif dalam Komunikasi untuk Meningkatkan Pelayanan Perpustakaan Nikfatul Awaliyah, Intan
IJAL (Indonesian Journal of Academic Librarianship) Vol. 8 No. 1 (2024): OCTOBER
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

Strategy is a way or method for planning over a long period of time which is expected to achieve certain goals and principles. In communication, strategies are also needed to achieve communication goals. Libraries in improving their usability need to update the methods used to attract user attention. Changes are made either through changing regulations, adding programs and services, or improving communication strategies with users. One communication tool is social media. Including Surya at SDMT, the strategy used in the SDMT library is using an approach to students or users, guidance in the e-library, working with guardian teachers, the Surya SDMT Ponorogo library also provides a display of new books which are available on the school notice board and provide good information directly or indirectly, which aims to create communication so that it can improve the quality that occurs in the library.
Memahami Keberagaman Pengguna Dalam Pelayanan Perpustakaan Melalui Komunikasi Antar Budaya Cahyani, Fatmania Diyah
IJAL (Indonesian Journal of Academic Librarianship) Vol. 8 No. 1 (2024): OCTOBER
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

This scientific paper discusses understanding the diversity of users in library services through intercultural communication at the PPM Daarul Huda Putri Banjar Library, MTQ Namira Lamongan, and the Krakahan Tanjung Brebes Village Library, Central Java. How can communication as a librarian be established with library users with the challenges of diversity that occur. Reviewed through intercultural communication and educational background. aims to find out and understand intercultural communication that occurs in libraries between users and librarians, as well as being able to find out and find solutions to the factors that cause obstacles to communication that occurs in libraries. This research uses qualitative descriptive methods and also case studies. With data collection techniques based on observation, interviews and documentation. The results of this research show that to understand the diversity of users in library services, such as in terms of adult age, it is possible to provide a relaxing place to read, several competitions that attract the interest of young children and elementary school children. And in intercultural communication, language diversity can be identified, for example, services such as providing information needed by users can be carried out by equalizing the use of language in communication using the language that unifies the nation, namely Indonesian.
Strategi dan Tantangan Penggunaan Media Sosial dalam Komunikasi Perpustakaan Wardani, Erlina
IJAL (Indonesian Journal of Academic Librarianship) Vol. 7 No. 3 (2024): JUNE
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

This paper discusses strategies for using social media in the Muhammadiyah Ponorogo University Library. This strategy involves outreach through posters, banners and pamphlets uploaded to social media such as Instagram, Facebook, TikTok and WhatsApp. Social media acts as a tool for promotion, communication, and handling direct communication obstacles in libraries. Librarians can also provide feedback, suggestions, criticism and suggestions via social media, which supports efforts to improve library quality and awareness. The use of social media also helps libraries become better known in the community and facilitates the exchange of information with related agencies. Challenges related to the use of social media include difficulty adapting to technological developments and a lack of organization in the use of social media in libraries. Therefore, good communication, both through social media and writing, is considered the key to making a library friendly and comfortable.
Peran Pustakawan dalam Mengatasi Tantangan Era Digital Wulandari, Ayu
IJAL (Indonesian Journal of Academic Librarianship) Vol. 7 No. 2 (2024): FEBRUARY
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

This article explains how librarians align their roles with the evolution of information technology in managing libraries. Information is becoming a digital native consumption which requires librarians to innovate so that library information can be accessed easily. Librarians also need to have knowledge of technology to make it easier to transfer data from physical to file form. This article focuses on methods for facing the digital era to develop library information needed by the information society. The research method uses case studies and literature studies referenced from previous research. The aim of this research is to introduce the image of digital librarians and the attitudes of librarians in facing the challenges of current technology.
Optimalisasi Layanan Pearpustakaan dalam Meningkaatkan Minat Baca Siswa Rahmawati, Anisa
IJAL (Indonesian Journal of Academic Librarianship) Vol. 7 No. 2 (2024): FEBRUARY
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

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Abstract

Penelitian ini bertujuan untuk mengetahui tentang bagaimana cara pengoptimalisasi layanan perpustakaan sehingga memberikan dampak yang baik dalam meningkatkan minat baca siswa di zaman dimana anak-anak banyak yang kecanduan dengan gadgetnya, sehingga perpustakaan dapat menjadi tempat yang nyaman dan digemari oleh anak-anak peserta didik. Metode penelitian ini menggunakan metode kualitatif yaitu prosedur penelitian yang dapat menghasilkan data deskriptif berupa kata-kata tertulis maupun lisan dari orang-orang dan perilaku yang diamati. Adapun hasil dari penelitian ini menunjukkan bahwa pertama, pelayanan yang diberikan oleh perpustakaan adalah bimbingan, referensi, buku-buku ilmu pengetahuan yang berupa fiksi dan non fiksi, dan fasilitas yang lengkap dan nyaman. Kedua, pengembangan yang dilakukan adalah dengan terus memperbarui buku bacaan yang ada di perpustakaan sehingga menimbulkan rasa penasaran pada anak. Ketiga, bimbingan yang dilakukan oleh pustakawan adalah dengan terus mengingatkan peserta didik dengan memberikan jadwal setiap hari perkelasnya.

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