cover
Contact Name
AGUS PURWANTO
Contact Email
aguspurwanto.prof@gmail.com
Phone
+62811700111
Journal Mail Official
journal.jiemar@gmail.com
Editorial Address
IEMAR ( Journal of Industrial Engineering & Management Research) ISSN : 2722-8878 Address: Griya Catania Blok F.08/80 Citra Raya . Kab. Tangerang Publisher: JIEMAR
Location
Kota tangerang,
Banten
INDONESIA
Journal of Industrial Engineering & Management Research (JIEMAR)
ISSN : -     EISSN : 27228878     DOI : https://doi.org/10.7777/jiemar
The aim of JIEMAR ( Journal of Industrial Engineering & Management Research is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Production Planning/Scheduling/Inventory, Logistics/Supply Chain, Quality Management, Operations Management and Operational Research. The contributions can adopt confirmatory (quantitative) or explanatory (mainly qualitative) methodological approaches. Theoretical essays that enhance the building or extension of theoretical approaches are also welcome. JIEMAR selects the articles to be published with a double bind, peer review system, following the practices of good scholarly journals. JIEMAR is published monthly (on-line versions), following an open access policy. On-line publication allows to reduce publishing costs, and to make more agile the process of reviewing and edition. JIEMAR defends that open access publishing fosters the advance of scientific knowledge, making it available to everyone. List Scope Jpurnal JIEMAR: • Supply chain • Lean manufacturing • Operations improvement • Innovation management in operations • Operations in service industry • Operational Research • Total Quality Management • Total Productive Maintenance • How to manage workforce in operations • Logistic in general • Operational Management • Finance Management • Strategic Management • Marketing Management • Learning & Human Development Management
Articles 388 Documents
The Influence of Lean Management Practices on Port Logistics Performance in Tanzania: A Case of Dar es Salaam Port Mwambipile, Joseph; Magubo, Chacha R
Journal of Industrial Engineering & Management Research Vol. 6 No. 5 (2025): October 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i5.647

Abstract

This study examined the influence of lean management practices on port logistics performance in Tanzania, focusing on waste elimination, continuous improvement, and cycle time reduction. Guided by the Resource-Based View theory, which emphasizes internal resources and capabilities as drivers of efficiency, the research aimed to determine how lean practices enhance operational effectiveness and create value for port stakeholders. A quantitative research design was employed, targeting 1,454 port personnel. Stratified random sampling was used to select 314 respondents, including clearing and forwarding agents, shipping agents, and transporters, as these groups directly shape logistics efficiency at Dar es Salaam Port. Data were collected through structured questionnaires and analysed using descriptive statistics, correlation, and multiple regression. The findings revealed that cycle time reduction had the most significant effect on logistics performance, highlighting that optimizing cargo handling, vessel discharge, and clearance processes strongly improves efficiency. Waste elimination also showed a positive and significant effect, indicating that minimizing redundant processes and inefficiencies contributes meaningfully to operational gains. Similarly, continuous improvement practices such as employee engagement, process refinement, and feedback-driven initiatives were found to significantly enhance logistics performance. The study extends the Resource-Based View theory by demonstrating the relevance of lean practices in a developing country’s port logistics context, emphasizing the importance of internal capabilities and process optimization. Practically, the research provides insights for port authorities and policymakers to adopt integrated lean strategies, strengthen digitalization, and promote employee involvement to improve efficiency. Future studies are recommended to examine additional lean dimensions and undertake comparative analyses across ports to improve generalizability.
EFFECTS OF AIRPORT SERVICE QUALITY ON AIRLINE PASSENGER SATISFACTION: A CASE OF JULIUS NYERERE INTERNATIONAL AIRPORT, TANZANIA Mapunda, Hussein M.; Mwageni, Denis
Journal of Industrial Engineering & Management Research Vol. 6 No. 5 (2025): October 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i5.648

Abstract

This study examines how the Dimensions of airport service quality, such as airport facilities, the airport environment, and security screening practices, affect passenger satisfaction at Julius Nyerere International Airport (JNIA) in Tanzania.It addresses a critical gap in understanding service perceptions within African international airports. A quantitative design was used, employing structured questionnaires for data collection. International departure passengers were surveyed using convenience sampling. The data were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) with SmartPLS 4 software. The model evaluated the strength and significance of relationships among constructs. Results showed that security screening practices had the strongest positive effect on satisfaction. The airport environment had a moderate influence, whereas the airport facilities had the least impact. All three dimensions were statistically significant. Findings highlight the role of procedural efficiency and physical infrastructure in shaping passenger experiences. SSP indicators such as staff professionalism and responsiveness were key contributors. The study recommends prioritizing improvements in security transparency and staff training. It also suggests investing in spatial design and environmental quality. Policymakers should revise service frameworks to reflect these dimensions. Future research should expand to other airports for broader applicability.
The Influence of Competence and Workload on the Quality of Financial Report Preparation at the Naval Technology College Budiawan, Isma; Pakpahan , Faurna Lusiani; Harahap , Iman Rahmadsyah
Journal of Industrial Engineering & Management Research Vol. 6 No. 5 (2025): October 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i5.649

Abstract

The purpose of this study is to analyze the effect of competence and workload on the quality of financial statement preparation at STTAL (Sekolah Tinggi Teknologi Angkatan Laut) using 100 respondents as sampel who are directly involved in financial statement preparation. Analyzing of the datas were using multiple linear regression with the support of SmartPLS software. The results show that competence has a positive and significant effect on the quality of financial statements (p-value = 0.038). Similarly, workload also has a positive and significant effect (p-value = 0.000). Simultaneously, competence and workload significantly affect the quality of financial statements with an F-value of 13.898 (p-value = 0.000). The R² value of 0.223 indicates that the independent variables explain 22.3% of the variation in financial statement quality. This study contributes empirically by demonstrating that managing employee competence and balancing workload are critical factors in improving the quality of financial statements in military higher education institutions. Theoretically, this research enriches the literature on human resource management and public sector accountin.
The Influence of Government Fleet Maintenance Service on Client Satisfaction: A Case of Tanzania Electrical and Mechanical Services Agency Hancha, Husein Abubakari; Muya, Francis
Journal of Industrial Engineering & Management Research Vol. 6 No. 6 (2025): December 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i6.650

Abstract

This study evaluates how the quality of government fleet maintenance services influence client satisfaction at TEMESA in Tanzania. It focused on five main service quality dimensions: tangibility, reliability, responsiveness, assurance, and empathy. The research followed a positivist philosophy and a deductive approach, using a cross-sectional design to collect quantitative data. A sample of 201 employees from NHIF, TANESCO, and TRA in Dar es Salaam was selected through simple random sampling. Data were gathered using structured questionnaires and analysed using SPSS, employing descriptive statistics such as means and standard deviations, as well as inferential analyses including correlation and multiple regression. The findings revealed mixed results. Tangibility and assurance showed no significant influence on client satisfaction, indicating they did not play a major role in improving fleet maintenance service quality. On the other hand, reliability and responsiveness had significant positive influence, meaning that when services were dependable and promptly delivered, clients were more satisfied. Interestingly, empathy had a significant but negative influence, suggesting that too much personal concern or emotional involvement from service providers could reduce satisfaction. The study concludes that improving reliability and responsiveness is crucial for enhancing client satisfaction in government fleet maintenance. However, managing empathy appropriately is necessary to prevent dissatisfaction. It recommends that TEMESA strengthen systems to ensure timely and reliable services and train staff to maintain professionalism while interacting with clients. The study provides useful guidance for public institutions to improve service quality and enhance customer satisfaction.
The Role of the Indonesian Navy in Human Resource Planning to Support the Free Nutritious Meal Program in Strengthening National Defense Topani, Ilham; Budiman, Arief; Setiawan, Agung
Journal of Industrial Engineering & Management Research Vol. 6 No. 6 (2025): December 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i6.651

Abstract

Healthy and qualified human resources (HR) are key to supporting national defense, as they contribute optimally to the defense sector. The free nutritious meal program launched by the Indonesian government aligns with the 2025 global nutrition targets, aiming to improve the nutrition of schoolchildren and pregnant women, as well as address issues such as stunting, anemia, and wasting. While this program has significant potential to enhance national resilience, challenges such as a lack of trained personnel and ineffective coordination need to be addressed. This study aims to analyze the role of the Indonesian Navy (TNI AL) in HR planning to ensure the program's effectiveness and create healthy and productive human resources. The research method used is qualitative. The findings show that there are three main challenges in the implementation of the free nutritious meal program in Indonesia: the shortage of trained personnel, food distribution gaps in remote areas, and ineffective inter-agency coordination. The TNI AL can help address these issues by improving HR planning, providing competency-based training, and utilizing technology for more efficient distribution. Furthermore, enhancing inter-agency coordination through cross-sectoral teams and an integrated information system can strengthen the program's effectiveness and ensure equitable nutrition across Indonesia.
Optimization of Human Resource Planning to Support the Free Nutritional Meal Program in Order to Achieve a Strong National Defense Ariska, Hendra Tri; Faisol, Achmad; Nugroho, Panji Agung
Journal of Industrial Engineering & Management Research Vol. 6 No. 6 (2025): December 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i6.652

Abstract

The free nutritious meal program initiated by the Prabowo-Gibran administration in the 2024 election aims to improve the nutrition and health of children, especially in remote areas, by providing free lunch and milk in schools and pesantren. This program targets more than 82 million people and requires an annual budget of Rp 450 trillion. While it has gained support due to its potential benefits for children’s health and performance, it also faces criticism as a consumptive policy. Countries such as the United States and Finland have successfully implemented similar programs with positive impacts on health and the economy. This research aims to analyze the role of the Indonesian Navy (TNI AL) in human resource (HR) planning to support the free nutritious meal program. The research method used in this study is qualitative. The findings indicate that the success of the free nutritious meal program in supporting national defense depends on the role of the TNI AL in addressing three key factors: HR competency, logistics management, and oversight. The TNI AL can enhance HR competency through structured planning and competency-based training, improve logistics efficiency by forming cross-sectoral coordination teams, and ensure optimal oversight with trained monitoring teams and technology-based monitoring systems.
Case Study of the Russia-Ukraine War from the Perspectives of Strategy and International Relations and Its Implications for the Indonesian Navy Suhendra, Agung; Darmawan, Budi; Nugraha , Dany Wira
Journal of Industrial Engineering & Management Research Vol. 6 No. 6 (2025): December 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i6.653

Abstract

The relationship between Russia and Ukraine prior to the 2022 conflict was marked by tension, driven by issues of territorial boundaries, political identity, and economic interdependence, with Russia seeking to maintain its influence over Ukraine. Tensions escalated after Ukraine halted negotiations with the European Union in 2013, triggering the Euromaidan protests and worsening bilateral relations. Although Ukraine strengthened ties with the EU and sought NATO membership, Russia’s threats to these aspirations culminated in Russia’s military invasion on February 24, 2022, after Volodymyr Zelenskyy defied these threats and pursued his plans. The aim of this study is to analyze the Russia-Ukraine war from the perspectives of strategy and international relations, as well as its implications for the Indonesian Navy. This research adopts a qualitative approach. The findings show that the Russia-Ukraine war reflects a long-standing geopolitical and geo-economic tension between the two nations, triggered by differences in political orientation, identity, and control over strategic territories. The conflict highlights the significance of political identity and international alliances in shaping the direction of war and how geopolitical dynamics can lead to open conflict. In facing this war, Russia relied on its large conventional military strength to quickly defeat Ukraine, while Ukraine, despite limited resources, leveraged international support to strengthen its resilience. The impact of the war is far-reaching, affecting not only the two countries but also global stability through disruptions in energy supplies, economic downturns, inflation, and food crises.
Optimization of the Role of Naval Intelligence to Support Lanal Denpasar in Enhancing Security in the Bali Waters Hidayat, Samsul Rachmad; Zulkifli, Muhammad; Achsyan, Dewadharu
Journal of Industrial Engineering & Management Research Vol. 6 No. 6 (2025): December 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i6.654

Abstract

— Indonesia's geographical location, situated at the crossroads of two oceans and two continents, makes it vital in global maritime trade and communication routes. The waters of Bali have a high shipping traffic density and face potential maritime threats such as smuggling, illegal fishing, and transnational crimes. The Indonesian Navy, through Lanal Denpasar, plays a crucial role in maintaining security and conducting early threat detection in these waters. However, Lanal Denpasar faces challenges related to the limited quantity and quality of intelligence personnel, as well as inadequate intelligence facilities and infrastructure, which hinder the effectiveness of the Navy's intelligence role. This study aims to analyze the role of naval intelligence in supporting Lanal Denpasar to enhance security in the Bali waters. The research method used in this study is qualitative. The findings suggest that increasing the number and quality of trained intelligence personnel in the Bali waters, along with fulfilling the necessary intelligence infrastructure, is crucial for detecting threats such as smuggling and illegal fishing. Through inter-agency cooperation and the utilization of advanced technology, this policy aims to strengthen early detection, quick response, and maintain maritime stability and national sovereignty. This effort is expected to enhance security and support more effective security policies in the Bali waters.