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International Journal of Environmental, Sustainability, and Social Science

ijesss
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Published by Indonesia Strategic Sustainability

ISSN : 27209644 EISSN : 27210871 DOI : 10.38142/ijesss

Core Subject : Economy, Social,

Economics, Econometrics & Finance Environmental Science Social Sciences

International Journal of Environmental, Sustainability, and Social Science (abbreviated as IJESSS) p-ISSN 2720-9644 and e-ISSN 2721-0871 is a multidisciplinary journal covering all aspects of the environmental impacts of socio-economic development. The International Journal of Environmental, Sustainability, and Social Sciences is published quarterly and published in March, July and November. IJESSS also uses LOCKSS system to ensure a secure and permanent archive for the journal. Concerned with the complex interactions between development and the environment, its purpose is to seek ways and means for achieving sustainability in all human activities aimed at such development. Coverage includes interactions among society, development and environment, and their implications for sustainable development; technical, economic, ethical and philosophical aspects of sustainable development; local, regional and global sustainability and their practical implementation; development and application of indicators of sustainability; development, verification, implementation, and monitoring of policies for sustainable development; sustainable use of land, water, energy and biological resources in development, waste management; impacts of agriculture and forestry activities on soil and aquatic ecosystems and biodiversity, Economic Circular and much more

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Akuntansi

Articles 579 Documents

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Analysis of Product Quality and Service Quality Towards Customer Loyalty Mediated by Customer Satisfaction at Wanaku Chinese Restaurant in Jimbaran Badung Regency SETYAWAN, I Nyoman Agus; SUGIATI, Gusti Ayu; YASA, Putu Ngurah Suyatna
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1345

This study was conducted at Wanaku Chinese Restaurant to analyze the effect of product quality on and service quality on customer loyalty mediated by customer satisfaction. The sample was determined through purposive sampling, so that 100 customers who had made purchases at Wanaku Chinese Restaurant were obtained. Data were collected through a questionnaire with Likert scale measurements, then analyzed using instrument tests, SEM-PLS, and hypothesis tests. The results show that product quality has a positive and significant effect on customer satisfaction and loyalty, service quality has a positive and significant effect on customer satisfaction and loyalty, customer satisfaction has a positive and significant effect on customer loyalty, customer satisfaction mediates the effect of product quality on customer loyalty, and customer satisfaction mediates the effect of service quality on customer loyalty.

The Influence of Work Environment and Workload on Employee Performance in The Department Of Population and Civil Registration of the Province West Papua with Job Satisfaction as a Mediation Variable SUILA, Jecybel Dyana Verent; INDIANI, Ni Luh Putu; AMERTA, I Made Suniastha AMERTA
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1364

The existence and advancement of organizations, whether in the public or private sector, relies heavily on the strategic role of Human Resources (HR) as the main driving force. This study aims to analyze the effect of Work Environment and Workload on Employee Performance, with Job Satisfaction as a mediating variable, at the Population and Civil Registration Office of West Papua Province. A quantitative approach was employed, with a total population of 39 employees from the Secretariat Division. The sampling technique used was saturated sampling, where all members of the population were included as samples. Data analysis was conducted using Structural Equation Modeling with the Partial Least Square (SEM-PLS) method. The results show that the Work Environment has a positive and significant effect on both Employee Performance and Job Satisfaction. Workload has a negative and insignificant effect on Employee Performance, but a negative and significant effect on Job Satisfaction. Furthermore, Job Satisfaction has a positive and significant effect on Employee Performance. The mediation analysis reveals that Job Satisfaction partially mediates the effect of the Work Environment on Employee Performance, but does not mediate the effect of Workload on Employee Performance.

The Relationship Between Leadership's Interpersonal Communication and Team Performance at Love Strings Event Organizer Surabaya TJENDRA, Johan Wijaya; WONO, Hilda Yunita
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1374

His study aims to analyze the impact of leadership's interpersonal communication on employee performance at Love Strings Event Organizer Surabaya. The research, conducted using a quantitative descriptive approach, involved 50 respondents from both full-time and freelance employees, with data collected through a Google Form questionnaire. The analysis revealed a positive and significant influence of leadership's interpersonal communication on employee performance. The simple linear regression analysis showed a regression coefficient of 0.873 with a significance level of 0.009, indicating that the better the communication between leadership and employees, the higher the performance achieved. The R² value of 0.860 indicates that 86% of the variation in employee performance can be attributed to the quality of leadership's interpersonal communication. In the dynamic and fast-paced event organizer industry, clear, open, and targeted communication proved to foster effective teamwork, enhance coordination, and increase individual and group responsibility. This study emphasizes the significance of effective communication in leadership development and team management, particularly in project-based settings.

The Effect of Work Discipline and Financial Motivation on Employee Performance with Organizational Commitment as a Mediating Variable at Putra Celagi Rolling Pork in Bali PARIASA, I Wayan
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1399

The culinary industry in Bali is growing rapidly along with the increasing tourism and lifestyle trends of the community. In the tight business competition, employee performance is an important factor in maintaining service quality. Babi Guling Putra Celagi business faces challenges in the form of high absenteeism, indiscipline, and problems in financial motivation and organizational commitment. This study aims to analyze the effect of work discipline and financial motivation on employee performance with organizational commitment as a mediating variable. This study uses a quantitative approach with 52 respondents. Data were collected through questionnaires and analyzed using multiple regression statistical methods . The analysis technique used to answer the hypothesis is inferential analysis using Partial Least Squares (PLS). The results of the study show that work discipline has a positive effect on employee performance, but increasing work discipline does not necessarily increase employee performance directly. Work discipline has a positive and significant effect on organizational commitment, indicating that the higher the work discipline, the higher the organizational commitment. Financial motivation has a positive and significant effect on employee performance. This study found that organizational commitment positively and significantly affects employee performance. It also serves as a perfect mediator between work discipline and performance, as well as between financial motivation and performance, highlighting its key role in linking these factors to employee performance. This study implies that companies need to improve employee work discipline and financial motivation by paying attention to factors that can improve organizational commitment and employee performance.

Public Perception of Corporate Social Responsbility (CSR) at the Hadji Kalla Foundation Through a Netnography Approach BAHRI, Muhammad Alim; JURANA, Jurana; FURQAN, Andi Chairil; MASRUDIN, Masrudin
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1407

This study aims to analyze public perception of Corporate Social Responsibility (CSR) programs run by the Hadji Kalla Foundation through a netnography approach. The netnography approach is used to observe public interaction with the Hadji Kalla Foundation's CSR content uploaded through social media and other digital platforms. The research method used is descriptive qualitative with data collection through digital observation and analysis of netizen comments on CSR-related content. The results of the study indicate that public perception of the Hadji Kalla Foundation's CSR programs is very positive, especially in the fields of education, health, economic empowerment, and social assistance. Most of the community interactions are in the form of comments expressing gratitude, appreciation, and high interest in the programs being run. In addition, this study found that the use of social media as a means of CSR communication has an important role in building a positive image of the foundation. Based on these findings, the Hadji Kalla Foundation is advised to continue developing CSR programs that focus on community empowerment and strengthening digital communication to increase community involvement.

Bureaucracy's Responsibility in Public Services (Study of the Regional Disaster Management Agency (BPBD) of Kupang Regency) LALAN, Yane Kristiana; DJANI, William; LINO, Maria Magadalena
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1409

This study aims to analyze the responsiveness of bureaucracy in public services at the Regional Disaster Management Agency (BPBD) of Kupang Regency, especially in responding to community needs during and after a disaster. The primary concern raised is the extent to which BPBD is able to provide services that meet community expectations in emergencies and identify the factors that support and inhibit this. This study employs a qualitative approach, utilizing a case study method. Data collection techniques are carried out through in-depth interviews, direct observation, and documentation studies. Informants were selected purposively, consisting of BPBD officials and residents affected by the disaster. The study focuses on three main aspects: response-ability (officer understanding and clarity of communication), speed of service (utilization of time and technology), and accuracy of service (suitability of services and procedures). The results of the study indicate that flooding is the most dominant and broad-impact event in the study area. Flat topographic factors, infrastructure damage, and inadequate drainage systems cause the vulnerability of this area. Field findings indicate that three main aspects influence the responsiveness of the Kupang Regency BPBD in handling flood disasters: the aspect of response-ability identified limitations in technical understanding among officers due to their low disaster education background and a minimal training budget.

The Effect of Self-Efficacy and Reward on Employee Performance at Bank Nusa Tenggara Timur Head Office Through Work Motivation as a Moderating Variable ADOE, Tania Novelen; GANA, Frans; NEOLAKA, Melkisedek N.B.C.
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study aims to analyze the effect of self-efficacy and reward on employee performance at Bank NTT Head Office, with work motivation as a moderating variable. The main problems discussed include how the relationship between self-efficacy, reward, and motivation to improve employee performance directly and indirectly. The method used is a quantitative approach with an explanatory research type, involving 188 respondents from a population of 354 employees of Bank NTT Head Office. Data collection was carried out through questionnaires and documentation, and analyzed using the Partial Least Square (PLS) technique. The results of the study indicate that self-efficacy, reward, motivation, and employee performance are in the good category. Self-efficacy and reward have a significant direct influence on employee performance, as well as motivation. However, work motivation has not been shown to moderate the influence of self-efficacy and reward on performance. This finding indicates the importance of strengthening psychological aspects and reward systems in supporting employee productivity. The conclusion of this study confirms that direct interventions on self-efficacy and reward are more effective than using motivation as an intermediary variable. Therefore, human resource development should be focused on increasing self-confidence and a fair reward system to optimize organizational performance.

The Role of the National Elections Commission in Ensuring the Rights and Obligations of the Community to Participate in the 2023 Parliamentary Elections in Timor Leste SOARES, Adao; DJANI, William; DJAHA, Ajis Salim Adang
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1415

The National Election Commission or Comissão Nacional da Eleições abbreviated as CNE is an independent institution/body that organizes national elections, meaning that the Comissão Nacional de Eleições (CNE) is one of the central institutions in Timor Leste tasked with supervising, organizing, managing and organizing General Elections as an instrument to realize the sovereignty of the people, form a legitimate government and as a means of articulating the aspirations and interests of the people. The role of the Comissão Nacional de Eleições (CNE) in organizing and supervising, organizing and managing the National Parliamentary Elections has provided guarantees and opportunities for citizens to convey their voices and elect leaders who will represent them in government. In the General Election, eligible citizens have the right to cast their votes for the candidates or political parties of their choice. The election results are then used to determine who will hold political office, either at the local, regional or national levels through the winning party in the election. The purpose of this study is to describe and analyze the role of the Comissão Nacional de Eleições in ensuring the rights and obligations of the community to participate in the General Election, Parliamentary Election in 2023 in Timor-Leste. The method used to examine the research problem is a qualitative descriptive approach. While data collection techniques include observation, document studies, and interviews, while data analysis techniques include the stages of data collection, data reduction, data presentation, and drawing conclusions.

The Effect of Corporate Social Responsibility Disclosure and Company Size on Financial Performance in Mining Companies on the Indonesia Stock Exchange NOVITA, Nur Indah Dwi; BAKRY, Muhammad Iqbal; JURANA, Jurana; MULIATI, Muliati; INDRIASARI, Rahayu; MAYAPADA, Arung Gihna
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1422

Testing and analyzing the impact of company size and corporate social responsibility (CSR) disclosure on return on assets (ROA) in mining businesses listed on the Indonesia Stock Exchange between 2019 and 2021 was the aim of this study. Ten businesses that satisfied the requirements based on the purposive sampling method made up the research sample, out of the 54 enterprises that made up the population. After three years of observation, thirty data analyses were produced for this study. methods for analyzing data using multiple linear regression, descriptive statistics, hypothesis testing, and traditional assumption testing. The findings demonstrated that the financial performance predicted by ROA is not significantly improved by Corporate Social Responsibility (CSR) disclosure. Furthermore, there is no discernible positive impact of company size on ROA.

Cooperation Performance of Nusa Cendana University in 2019-2023 TALLAK, Melinda; DJANI, William; DJAHA, Ajis Salim Adang
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1423

This study aims to analyze the performance of cooperation of Nusa Cendana University in the last five years (2019–2023), and to identify factors that support and hinder the effectiveness of the implementation of the cooperation. The study used a qualitative approach with an instrumental case study method, and was conducted at Nusa Cendana University, Kupang. Informants were determined purposively from three faculties representing the categories of high (FKIP), medium (FST), and low (FISIP) cooperation performance. The results of the study show that in general, Nusa Cendana University has established various forms of cooperation at the university, faculty, and study program levels. However, there are disparities in the performance of cooperation between work units, as reflected in the number of cooperation documents and the level of implementation of cooperation agreements (MoU, MoA, IA). The most dominant cooperation is carried out in FKIP, while FISIP and postgraduate programs show relatively low achievements. Factors that influence cooperation performance include ability and motivation factors at the study program level. Supporting factors include: faculty leadership initiatives, availability of regulations and guidelines for cooperation, collaborative experience, and active partner networks. Inhibiting factors include the lack of an integrated coordination system, limited human resources, low administrative literacy, and no specific cooperation budget. The study recommends strengthening institutional systems, enhancing HR capacity at the study program level, and developing measurable follow-up strategies. Optimizing these aspects is expected to improve Nusa Cendana University's cooperation performance more effectively and sustainably.

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Daniel T H Manurung

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internjesss@gmail.com

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PT. Keberlanjutan Strategis Indonesia Jl. Manteron No. 1A. RT 06, RW. 11 Kel. Sukaluyu, Kec. Cibeunying Kaler. 40123, Phone: +6222-2046-6451

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Bali

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Abstract

Abstract

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Abstract

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Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Daniel T H Manurung

Contact Email dtmanurung@gmail.com

Phone +6281232591592

Journal Mail Official internjesss@gmail.com

Editorial Address PT. Keberlanjutan Strategis Indonesia Jl. Manteron No. 1A. RT 06, RW. 11 Kel. Sukaluyu, Kec. Cibeunying Kaler. 40123, Phone: +6222-2046-6451

Location Kota denpasar, Bali INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Daniel T H Manurung

Contact Email
dtmanurung@gmail.com

Phone
+6281232591592

Journal Mail Official
internjesss@gmail.com

Editorial Address
PT. Keberlanjutan Strategis Indonesia Jl. Manteron No. 1A. RT 06, RW. 11 Kel. Sukaluyu, Kec. Cibeunying Kaler. 40123, Phone: +6222-2046-6451

Location
Kota denpasar,

Bali

INDONESIA