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INDONESIA
JOURNAL SCIENTIFIC OF MANDALIKA (JSM)
Published by Institut Penelitian dan Pengembangan Mandalika Indonesia
ISSN : -     EISSN : 27455955     DOI : -
Core Subject : Humanities, Education,
Humanities Languange, Linguistic, Communication & Media Other
This journal is a means of scientific publication to develop knowledge and information. This journal specifically contains the results of research carried out in all scientific fields. Apart from publishing research results, this journal also accepts manuscripts from literature reviews and other reports for publication. This journal is published every month since August 2020.
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 35 Documents
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Search results for , issue "Vol. 6 No. 4 (2025)" : 35 Documents clear
Pengaruh Kualitas Pelayanan dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Pada Unit Delivery Service PT PAM Lyonnaise Jaya Cabang Kebon Jeruk, Jakarta Barat Periode Juli – Desember Tahun 2022 Damanik, Krisman; Sidjabat, Sonya
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp1016-1024

Abstract

This study examines the impact of service quality and level of consumer satisfaction on customer loyalty at PT PAM Lyonnaise Jaya, which operates as a clean water provider for West Jakarta. The researcher applied a descriptive methodology with multiple regression analysis techniques, where the main data collection was carried out by distributing questionnaires to 60 respondents. The results of the analysis revealed that there was a positive influence of the service quality variable on consumer loyalty with a value of 0.126, while the customer satisfaction variable showed a more significant impact with a value of 0.167. When these two variables were tested simultaneously, it was found that they contributed 64.4% to the formation of customer loyalty, while the other 36% was influenced by variables outside the research. Based on these findings, it can be concluded that improving aspects of service quality and customer satisfaction has a real impact in building consumer loyalty. Thus, it is recommended that company management pay special attention to the development of these two aspects as a strategy to maintain and increase customer loyalty
Perancangan Job Mix Design untuk Uprating Kapasitas IPA Sunggal Menjadi 400 Liter Per Detik Fahri, Tengku Muhammad; Ridha, Muhammad Abdhi; Hutasuhut, Syafrida Hanum
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp1010-1015

Abstract

This study aims to design an optimal Job Mix Design (JMD) in supporting the uprating construction work of the Sunggal Water Treatment Plant (IPA) up to a capacity of 400 liters per second. The research method uses a quantitative approach with the stages of data collection, material selection, concrete composition design, and quality testing. The materials used include type I cement from Semen Padang, sand and split stone from Sei Wampu Binjai, drilled well water, and Plastiment P121R additional materials. The results showed that the optimal composition for 1 m³ of concrete K-250 consisted of 305 kg of cement, 835 kg of sand, 388 kg of 10-20 mm split, 718 kg of 20-30 mm split, 150 liters of water, and 0.92 liters of P121R Plastiment. Tests show that concrete achieves a characteristic compressive strength of 250 kg/cm² at 28 days of age with a slump value of 12±2 cm. The use of local materials contributes to transportation cost efficiency and supports the local economy. The use of Plastiment P121R as an additive improves the workability of concrete and reduces the need for water in the mixture. This research results in a concrete design that meets the technical specifications for IPA uprating construction with an efficient and sustainable approach, and can be a model for the development of water treatment infrastructure in the future.
Analisis Investasi Online Pada Aplikasi Stockbit Anggun Suciani Dewi Pratiwi; Dita Ismaida Kurniawan; Fitria Adestiani; Lala Aulia; Abdillah
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp826-833

Abstract

Along with the issue of financial literacy, data security and privacy are also major concerns in online investment. Use of investment apps requires users to share personal data, potentially creating a risk of privacy breaches. Nguyen and Tran (2020) stated that the design of investment applications influences user adoption, including the level of trust in the security of the data provided by the application. Research methods are ways of research that reduce research variables and operational definitions, sample determination, data types and sources, data collection methods and analysis methods used. This chapter also explains that the research used a qualitative approach. This research shows that the Stokbit application has various features that support investment decision making, ranging from technical analysis, an active community, to education through virtual trading. Although this application provides many benefits, transaction results show that investment success is greatly influenced by the user's financial literacy, the strategy implemented and market conditions. Therefore, the Stokbit application is very suitable for use by novice and professional investors while still paying attention to developing investment skills.
Pengelolaan Lahan Rawa untuk Pertanian Berkelanjutan di Tengah Tantangan Perubahan Iklim Global Murjani
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp799-807

Abstract

Swamplands have an important role as carbon sinks, regulators of the water cycle, and unique ecosystem habitats, but their existence is increasingly threatened by climate change and human activities. This study aims to explore sustainable swampland management strategies to support agriculture in the midst of global climate change challenges. The method used is a literature study, which involves the analysis of a variety of secondary sources, including scientific journals, reports of international organizations, and policy documents. The results show that swamplands can support sustainable agriculture through the application of technologies such as precision irrigation and agroecological management, which are able to increase productivity while maintaining their ecological functions. In addition, land zoning policies and multi-stakeholder collaboration are key to the success of swampland management in various contexts. However, challenges such as land degradation, seawater intrusion, and weak regulations remain major obstacles. This research emphasizes the need for a holistic data-driven approach to face the challenges of climate change and support the sustainability of swamplands in the future.
Strategi Pemanfaatan Media Sosial untuk Meningkatkan Kompetensi Komunikasi Bahasa Inggris Siswa Kalukar, Ventje Jany; Riasah, Eris Siti; Litta, Lista
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp854-865

Abstract

The utilization of social media in education has become a significant innovation in enhancing students’ competencies, particularly in English communication skills. This study aims to analyze strategies for leveraging social media as a learning tool to improve students’ English communication skills. Using a qualitative method with a literature review (library research) approach, this study examines various academic sources, including scholarly journals, books, and reports related to the impact of social media on language learning. The analyzed data focuses on popular social media platforms such as Instagram, YouTube, and TikTok, which hold substantial potential for enhancing students' listening, speaking, reading, and writing skills. The findings reveal that social media can be effectively utilized to create an interactive learning environment that supports English language learning. Strategies such as integrating video-based educational content, conducting online discussions on social media platforms, and developing collaborative online projects help students improve their communication skills in English. Furthermore, social media provides broad access to authentic learning materials, such as videos from native speakers, which enhance students' pronunciation and understanding of natural language contexts. However, challenges such as time management and the potential distractions of social media need to be addressed through structured pedagogical approaches. This study recommends that educators strategically integrate social media into the curriculum and provide clear guidelines for students on how to use social media for learning. With this approach, social media can become an effective tool for improving students' English communication skills in the digital era
Internalisasi Nilai Moderasi dalam Proses Pembelajaran Pendidikan Agama Islam di Perguruan Tinggi Umum Raharjo, Sudi; Miftahuddin; Lopo, Ferdinan Leonadus
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp866-876

Abstract

The internalization of moderation values in the teaching of Islamic Religious Education (PAI) at public universities is a strategic effort to cultivate young generations with an inclusive, tolerant, and adaptive Islamic perspective in response to global dynamics. This study aims to analyze the approaches used to internalize moderation values in PAI learning processes, focusing on how these values can be effectively integrated into curricula and learning activities. The research employs a qualitative method with a literature review and library research approach, referencing various sources such as scientific journals, books, policy documents, and previous research reports. The findings reveal that the internalization of moderation values in PAI teaching can be achieved through an integrative approach, where values such as tolerance, justice, and harmony are incorporated into teaching materials, learning methods, and assessment processes. Additionally, the use of discussion methods, case studies, and project-based learning on moderation values has proven effective in fostering understanding and moderate attitudes among students. However, challenges include resistance from some groups who do not fully comprehend the importance of moderation, insufficient training for lecturers, and limited literature supporting the application of moderation values in local contexts. This study recommends that public universities enhance lecturer training, develop moderation-based teaching modules, and encourage collaboration with various stakeholders to support the successful internalization of moderation values in PAI teaching. With this approach, universities are expected to produce graduates who not only possess academic competence but also contribute to building a harmonious and tolerant society.
Kecenderungan Masyarakat dalam Konsumsi Produk Patiseri Sehat dan Kaitannya dengan Perkembangan Bisnis Patiseri Maulina, Lien; Sufianti, RD Arti
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp988-995

Abstract

The increasing public awareness of healthy living has significantly influenced consumption patterns, particularly in the patisserie sector. This study explores the tendencies of the community in consuming healthy patisserie products and their implications for the development of the patisserie business in Bandung. Using a qualitative approach, this research is based on library research and literature review to analyze the correlation between consumer preferences and the growth of the patisserie industry. Findings indicate a rising demand for health-conscious patisserie products driven by lifestyle changes, urbanization, and increased knowledge of nutrition. The study also identifies challenges faced by patisserie businesses in adapting to this trend, such as the need for innovative ingredients and sustainable practices. Furthermore, it highlights how these businesses capitalize on consumer preferences through product differentiation and marketing strategies. This research contributes to the understanding of consumer behavior in the context of healthy food trends and offers insights into strategies for patisserie businesses to thrive in an increasingly health-conscious market. The findings underscore the importance of aligning business strategies with consumer needs to achieve sustainability and long-term growth.
Optimalisasi Penentuan Bonus Karyawan dengan Sistem Pendukung Keputusan Metode TOPSIS di PT. Elizabeth Hanjaya Asia, Siti Nur; Fuad, M Noor; Saleh, Husna; As'ad, Muhammad; Irfan, Irfan
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp996-1009

Abstract

PT. Elizabeth Hanjaya is a retail company that provides various fashion products, PT. Elizabeth Hanjaya is a retail company that offers a variety of fashion products such as bags, shoes, accessories, and fashion supplies for men and women. This study uses the Technique for Order Performance by Similarity to Ideal Solution (TOPSIS) method to build a decision support system in determining employee bonus recipients in this company. The purpose of the study is to design a system that can assess the feasibility of receiving employee bonuses based on the TOPSIS method. This method works by choosing an alternative that has the closest distance from the positive ideal solution and the furthest from the negative ideal solution based on geometric principles. The system is designed using Unified Modeling Language (UML) and developed with the PHP programming language. The results of the study show that the assessment system is able to produce accurate decisions. Based on testing with four alternatives, the TOPSIS method determines alternative 1 as the employee who is most eligible to receive a bonus with a final value of 0.675360. In addition, user evaluation results showed a high level of satisfaction, with 92% of respondents giving a "strongly agree" rating.
Penerapan Sistem Pendukung Keputusan pada Website Informasi Penginapan di Takengon dengan Metode Multi Attribute Utility Theory Syahputra, Hendri; Sari, Fitri Sia Rifa; Gemasih, Husna
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp948-960

Abstract

Takengon is one of the popular tourist destinations, but visitors often face challenge in choosing accommodations that meet their preferences. The research was conducted to address this issues, with the aim of developing a web-based decision support system to assist tourists in making more accurate and efficient accommodation choices in Takengon. The research employs the Multi Attribute Utility Theory (MAUT) method, which enables the evaluations of accommodations based on various criteria such as price, facilities, ratings, reviews, location, and accommodation type. The findings show that Pintu Waluh Homestay achieved the highest MAUT score with a value of 0.757, followed by Grand Bayu Hill Hotel Takengon with a score of 0.702, and The Lavana Jejunten Bango Takengon with a score of 0.589. In conclusion, the system effectively provides objective accommodation recommendations tailored to user preferences and has the potential to increase occupancy rates in Takengon
Pandangan Bangsawan Sasak Terhadap Perkawinan Bangsawan Dengan Non Bangsawan Antar Suku (Studi Kasus di Desa Penujak Kecamataan Praya Barat Kab.Lombok Tengah) Evanurfitriani
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp937-947

Abstract

Marriage is an innate bond between a man and a woman as a wife with the aim of forming a happy and eternal family (household) based on the One Godhead, Meanwhile in a traditional marriage a noble woman is strictly forbidden to marry a man who is not a noble, because her royal status is considered to be lost. Framework of thought and insight in community life, there is a custom that applies to a society that is very thick and upheld, such as the customs in Penujak Village, Praya District, Central Lombok Regency in the form of marriage. In marriage affairs, they must find a man who is able and can pay a high price and marriage with a non-noble man is a very genius violation of custom. Not only that, marriage between groups or with someone from outside who is categorized as violating customary law. Meanwhile, the custom that prevails in Penujak Village determines that a woman can only marry a man who only comes from the descendants of the nobility. However, the life of the Sasak tribe community in Penujak Village, aristocratic marriage, for example, with men from the lower social status layer (Non-Noble), the daughter of the noble descendant will be exiled (banished) and can even cause a commotion between the noble family and the non-noble family of the Sasak tribe. Meanwhile, Sasak women who carry out inter-tribal marriages with non-noble Javanese tribes do not receive any customary law sanctions. Even though customary norms are still very thick applicable to Sasak women who marry non-nobles of the Sasak tribe. Why is the marriage between the Sasak tribe which is different from the ordinary Sasak tribe, not accepted and sanctioned such as being exiled and not recognized by the extended family., but when the marriage between the Sasak tribe nobles and non-nobles from other tribes is accepted and does not receive resistance.it is appropriate for the Sasak tribe nobles and non-Sasak tribe nobles even the sonnatu of the Javanese tribe (outside Sasak) is not a noble, it is privileged and given a place of residence such as the mennatu who are of noble descent.

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