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Ilomata International Journal of Social Science

ijss
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Published by Yayasan Sinergi Kawula Muda

ISSN : 2714898X EISSN : 27148998 DOI : 10.52728/ijss

Core Subject : Religion, Humanities, Education, Social,

Religion Humanities Education Law, Crime, Criminology & Criminal Justice Other

FOCUS Ilomata International Journal of Social Science aims to provide information on both theoretical and empirical articles and case studies relating to sociology, political science, history, law in society and related disciplines. Published articles use scientific research methods, including statistical analysis, case studies, field research and historical analysis. SCOPE Ilomata International Journal of Social Science concerns on sociology, political science, history, law in society and related domains. through publication of research based articles and critical analysis articles. It describes, compares, interprets, and explains the whole aspects of multi discipline perspectives including anthropology, sociology, psychology, philosophy, education, philology and history of religion. Ilomata International Journal of Social Science acordially welcomes contributions from scholars of related disciplines

Arjuna Subject : Ilmu Sosial - Pendidikan

Articles 382 Documents

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Digital Learning and Teaching in the Age of COVID-19 Pandemic : Challenges, Opportunities,and Solutions Nadiah Abidin; Wahidin Septa Zahran; Trie Andari Ratna Widyastuti; Vita Vitisia; Saktisyahputra
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Abstract The COVID-19 pandemic has swept the world and changed the map of education. Higher education institutions have been forced to close and hold digital learning classes to cope with governmental regulations prohibiting face-to-face interactions. This includes STIAMI Institute of Social and Management Science branch Bekasi City. With a total of 2593 students, 130 lecturers, and 60 campus administration staffs, civitas academica of Institut STIAMI Bekasi have been inevitably learning and working from home since February 2020. Such change has caused challenges and opportunities. Hence, the following paper tries to dissect students', lecturers', and campus administrations' perspectives about digital learning and teaching. The method used in the research is qualitative with case study approach, incorporating in-depth interviews and observations. Based on the results, all parties perceived full digital learning and teaching as best decision to cut the pandemic chain, although found it as a challenge and have experienced mental health and technical problems, yet found positive outcomes that lead to education without boundaries. Thus, it is recommended to hold private and group consultations; interactive workshops; local-national-international cooperations to ensure digital learning and teaching in the long run becomes bearable, productive, and beneficial for everyone involved.

Does Covid 19 Pandemic Have a Direct Impact on the Level of Trust and Commitment toward Hospitals as Health Service Providers in Yogyakarta? Yuni Heriyanti
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

The purpose of this study was to examine the direct and indirect effects of the pandemic on consumer trust and consumer commitment towards public health care in Yogyakarta during the pandemic. The research method in this study was the survey method with path analysis tools. Based on the research result it can be concluded that the direct impact of the Covid pandemic (X) on trust (Y1) is 0.205 (unstandardized) and 0.187 (standardized), the direct impact of trust (Y1) on the Y2 commitment is 0.602 (unstandardized) and 0.63 (standardized). Based on the t-test on the Sobel formula, the t value (3.251) > t table (1.663), means that there is an indirect impact between variable X (pandemic) on Y2 (commitment) through Y1 (trust). The impact of the Covid pandemic indirectly affects consumer commitment through the variable of trust with a combined direct and indirect impact of 1,099.

Analysis of Citizen Relationship Management (CRM) in the effort of Handling Public Facilities Infrastructure (PPSU) in the Kartini’ Sub District , Central Jakarta Mary Ismowati; Ati Mediana; Hashim A. Abdullah; Yuyun Mulyati
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Citizen Relationship Management Mobile is an application that is created to be able to follow up on all complaints that have been reported by Jakarta's residents so that local governments of DKI can coordinate faster in resolving complaints of Jakarta’s society. Kartini sub-district applies a CRM application in handling public complaints regarding the handling of public facilities infrastructure (PPSU). Through the CRM application, PPSU of Kartini sub-district workers can find community reports, not only locations or pictures of the actual condition of reported public facilities but also their identities so that public's complaints can be resolved quickly. However, what often happens is that reports submitted by the society through pictures (photos) are not suitable with the actual situation, the address is not clear as well and also it does not include the identity of the reporter. This makes it difficult for PPSU of Kartini sub-district workers to follow up. Another problem faced is that several complaints reports do not include the main duties and functions of PPSU workers. The method used in this research is a descriptive qualitative approach to collect information about real current conditions. Interviews were conducted with 8 informants. The results showed that the application of CRM in the Kartini’s sub-district was quite effective, as indicated by the level of reports/complaints related to the handling of public facilities submitted by the residents, which decreased significantly, although there were still obstacles faced so that the implementation of CRM ran optimally. Various efforts have been made by the Kartini sub-district to overcome these obstacles so that the follow-up of reports/complaints from the public regarding public facilities infrastructure has higher quality, faster, more precise, and accurate.

Analysis Of The Effectiveness Of Work Planning In Improving The Performance Of Civil Servise Police Unit/ Satpol PP Eka Rofiyanti; Eva Arofah; Dwi Agustina; Sukandi
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Problems that occur in the effectiveness of work planning in controlling street vendors are still not maximal performance, when viewed from the factors of Effectiveness of Consequences and Impact of Outputs in achieving objectives, the level of success in achieving predetermined targets and clarity of achievement of goals. This is supported by the data obtained by the Civil Service Police Unit (Satpol PP) of Pancoran Sub-district, which have varied work planning effectiveness criteria from 2018 to 2019, from street vendors’ orderliness to realizing street vendors, which are still far from different from the target of curbing. And from 2018 to 2019 the level of effectiveness can be included in the criteria for being quite effective. This research method is a descriptive study with a qualitative approach. Qualitative descriptive research aims to describe and describe events and phenomena that occur in the field and present data in a systematic, factual, and accurate manner regarding the facts that occur in the field. Data collection was done by using observation, interview and documentation techniques. Researchers used source triangulation to check the validity of the research data. Data analysis in this study uses three components consisting of data reduction, data presentation, and conclusion. The results of the study are known (1) The effectiveness of work planning of the Civil Service Police Unit (Satpol PP) at Pancoran Sub-district in street vendors’ orderliness in improving the work performance that has been implemented in the dimensions of Effectiveness of Reach Effects, Impact of Outputs in achieving objectives, the level of success in achieving predetermined targets and clarity of achieving goals. (2) Obstacles in implementing the effectiveness of Street Vendors/PKL work planning who do not understand the regulations, there is no relocation place for street vendors and street vendors who consider public facilities a strategic business place for trading. (3) The solution for the socialization of street vendors about policy regulations is carried out by means of humane communication and new relocation sites.

Local Wisdom And Regional Policy In The Implementation of Friendly Basic Service Covid 19 Aryo Santiko; Ivan Budi Susetyo; Dwi Agustina; Eka Rofiyanti; Khairur Razikin
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Local wisdom in some areas such as Aceh and West Sumatra can reduce the rate of increase in the number of people exposed by Covid-19, in this case, the local government involves the role of religious leaders and regional heads in providing firm policies so that the implementation of basic services can go well while still using the health protocol. Basic services such as education, health, public works, housing, security and order, and social affairs must continue even during the pandemic so that each region is required to have the right policies. Some regions apply the PSBB policy in order to reduce the spread of Covid-19, but even basic services in some regions experience limitations in the number of services, scope, frequency, duration, and time of service. Local Wisdom values and potential regional characteristics really need to be developed in order to provide basic services that are friendly to Covid-19. Collaboration and synergy between the central and regional governments as well as between the government and stakeholders related to basic services in the midst of the Covid-19 pandemic also need to be optimized. Regions that have high covid rates, such as DKI Jakarta, East Java, and Central Java are expected to have innovative policy breakthroughs in providing basic services that are friendly to Covid-19

Analysis of The Implementation of Prohibition Buying of Street Vendors in Koja Sub-District North Jakarta Guntur Adi Saputra; Eka Rofiyanti; Redjeki Agoestyowati; Dwi Agustina; Olansons Girsang
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

According to data on the recapitulation of orderly violations of certain places of business and businesses at the Civil Service Police Unit of North Jakarta Administrative City, there were 16,220 violations of the prohibition of trade in 2019, far from the violation of the prohibition against buying street vendors merchandises, which were only 5 violators, then this research was conducted to analyze the implementation of the prohibition of buying street vendor merchandises at Koja Subdistrict region, North Jakarta. This research method used descriptive qualitative research with data collection techniques through in-depth interviews with informants obtained by the author, in this study it was found that the DKI Jakarta Government had not widely disseminated to the public of the rules on the prohibition of buying street vendor merchandise, there was still a lack of personnel for preventing violations, and the need to revise rules related to a standard operating procedure (SOP) in prosecuting violations on the prohibition of buying street vendor merchandises

Utilization Of Financial Technology Services Media in Improving Customer Satisfaction PT. Shopee International Indonesia Euis Komalawati; Rido Ariftio
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Financial Technology is a new way of transacting that uses money and media that has elements of communication and technology in it. Along with the development of technology and lifestyle adaptation in society 5.0, Financial Technology becomes people's choice in shopping for needs and desires through a commercial online system (E-Commerce). Therefore, this study aims to find out and analyze financial technology service media utilization in improving customer satisfaction. Shopee International Indonesia. This research uses a qualitative approach and descriptive method with the selected research object of financial technology media Shopee International Indonesia. Data collection techniques used are interviews, observations and documentation. Based on the results of this study shows that service required a good relationship between customers and the company. The selection of online media or new media such as financial technology can be a communication link between consumer to consumer (C2C) and is supported by several service features that make it different between transactions through e-commerce media and conventional transactions, especially in creating customer satisfaction. The utilization of financial technology media involves customer relations, media services and impact on customer satisfaction

Review on Digital Transformation Policy of Directorate Generale of Taxes Riyanto Riyanto; Amalia Dewi Clarashinta
Ilomata International Journal of Social Science Vol 2 No 4 (2021): October 2021
Publisher : Yayasan Ilomata

The Covid-19 pandemic caused a reduction in face-to-face interaction between people. Changes in social interaction from offline to online need supporting facilities, both internet networks, computers, gadgets, and other items. The Directorate General of Taxes (DGT) as the government agency that collects state revenues from taxes, is constantly transforming towards improving public services, especially to taxpayers. Many applications of e-tax systems that have been developed by DGT are Nadine, e-faktur, e-billing, e-filling, and DJP Online. This electronic reporting has influenced the increase of Annual Tax Return reporting for the last three years.

Analysis of Supporting and Inhibiting Factors in the Implementation of Financial SIMDA Widowati Widowati; A. Sakir; Malta Malta
Ilomata International Journal of Social Science Vol 2 No 4 (2021): October 2021
Publisher : Yayasan Ilomata

To support regional autonomy the central government issued Law (UU) no. 23 of 2014 which has given authority to the Regional Government to manage and regulate its own government, this includes regional financial management which ultimately must be accountable to the public through the presentation of financial which are an element of Regional Financial Information. To carry out this mandate, the Simeulue Regency Government since 2007 has used the SIMDA Finance application as an information system for its financial management so that it can manage finances in an accountable and transparent manner. hinder the performance of the Financial SIMDA, which In the course of its implementation, the Simeulue Regency Government has found obstacles that gradually fix these inhibiting factors and implement supporting factors that can improve the performance of the Financial SIMDA. This study aims to determine the factors that hinder and support the implementation of SIMDA Finance in Simeulue Regency. This research method uses qualitative, research subjects consist of SIMDA Finance users who have used the application for more than three years, data collection techniques using observations, interviews and documents, data validity techniques using data triangulation. data analysis technique using NVIVO. The results show that the five main factors that support the implementation of SIMDA Finance in Simeulue Regency are software, leader commitment, network, hardware, and attitude of the implementer. Meanwhile, the five main factors that hinder the implementation of SIMDA Finance are human resources, software, networks, hardware and the attitude of the implementers. The factors that are the same between supporters and obstacles to SIMDA Finance are caused by researchers looking at different sides of these factors in implementing SIMDA Finance.

Balance Scorecard Analysis of Increasing MSME Income During the Covid 19 Pandemic in Samosir District Nashrudin Setiawan; Emi Wakhyuni; Abdi Setiawan
Ilomata International Journal of Social Science Vol 2 No 4 (2021): October 2021
Publisher : Yayasan Ilomata

Micro, Small and Medium Enterprises (MSMEs) are the lifeblood of the regional and national economy. In general, MSMEs in the national economy have the following roles: (1) as the main actors in economic activities, (2) the largest provider of employment, (3) important players in local economic development and community empowerment, (4) creating new markets and sources of innovation, and (5) its contribution to the balance of payments. In addition, MSMEs also have an important role, especially in the perspective of employment opportunities and sources of income for the poor, income distribution and poverty reduction, and MSMEs also play a role in rural economic development. The existence of the 2019 Coronavirus disease (Covid 19 pandemic) at the end of 2019 became an international problem, including in Indonesia. The COVID-19 pandemic has had economic, social, and and politics in almost all countries, including Indonesia. The economic impact of the COVID-19 pandemic has also been felt by the MSME sector in Samosir Regency. The impact caused by this pandemic includes 5 aspects, namely 1) Sales aspects. The average decline in MSME sales is 61%, 2) Aspects of operating profit. The average decrease in operating profit is 62%, 3) Capital aspect. The number of MSMEs experiencing capital problems increased to 71.4%, 4) Aspects of the number of employees. In this aspect, MSMEs reduced the number of employees by 22%, and 5) Aspects of the ability to pay bank installments. Almost all MSME actors (especially micro-enterprises) experience problems in carrying out their obligations to banks. This study also found that MSME actors in Samosir Regency had implemented an online sales strategy, although not all. The number of MSMEs that carry out online strategies has increased during the Covid 19. The survival ability of MSMEs that sell online is stronger than MSMEs that only sell offline.

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Home Page

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Editorial Team

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Reviewer

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Contact Name Novianita Rulandari

Contact Email journal@ilomata.org

Phone +6281289935858

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Editorial Address Jl. Pangkalan Asem raya No. 55 Cempaka Putih Jakarta Pusat

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Contact Name
Novianita Rulandari

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journal@ilomata.org

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+6281289935858

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ilomatajournal@gmail.com

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Jl. Pangkalan Asem raya No. 55 Cempaka Putih Jakarta Pusat

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