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Muhammad Ramaditya
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BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Published by Universitas Indonesia
ISSN : 08543844     EISSN : 23557826     DOI : https://doi.org/10.20476/jbb
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
The scope includes but is not limited to: public policy, administrative reform, local government studies, public and private governance, digital governance and business, digital finance, innovation, entrepreneurship, small businesses, people and culture in organization, knowledge management, organizational behavior, fiscal policy, tax administration, international tax, and the politics of taxation.
Arjuna Subject : Umum - Umum
Articles 5 Documents
 1 
Search results for , issue "Vol. 31, No. 2" : 5 Documents clear
Performance of The Public Service Bureaucracy: Urban, Rural, and Building Tax Service Model (PBB-P2) Based on Information and Technology Rahmawati, Rahmawati; Putra, Raniasa
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 31, No. 2
Publisher : UI Scholars Hub

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Abstract

The community needs effective, efficient, and accountable public services, including tax services. The Urban & Rural Land & Building Tax (PBB-P2) is a new type of tax for the regions. In the course of its management, there are obstacles and problems. Among them, the community as taxpayers (WP) has difficulty fulfilling their obligations to pay taxes. In addition, the weak administration system of services to taxpayers is due to limited human resources (HR) facilities, infrastructure, organizations, and others. Regional Financial and Asset Management (BPPKAD) considers the bureaucracy too long and prone to deposit discrepancies. The research method used is descriptive research with a qualitative approach. The result of this research is that by innovating in land and building tax services and rural areas (PBB-P2) using information technology, there is an increase in PBB-P2 revenue. There was a significant increase in revenue after the issuance of the PBB-P2 tax authority to the Banyuasin Regency Government, and the increase was due to the program to facilitate the payment of PBB-P2 by the public (taxpayers) using information technology-based services.
Examining Public Service Innovations in Indonesia: Challenges, Characteristics, and Implementation within Bureaucratic Systems Asmara, Anugerah Yuka; Handoyo, Setiowiji; Purwadi, Purwadi; Dinaseviani, Anggini; Jayanthi, Ria; Kusumawardhani, Dhian
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 31, No. 2
Publisher : UI Scholars Hub

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Abstract

In the twenty-first century, public sector organizations (PSOs) have embraced various innovations to enhance productivity, efficiency, and accountability. Indonesia’s local and central governmental agencies have incorporated public service innovations into their systems, achieving notable improvements. The Ministry of State Apparatus Empowerment and Bureaucratic Reform (Kementerian PANRB) reported 3478 public service innovations through the Public Service Innovation Competition Program (KIPP) by 2022. These innovations have led to significant enhancements in service delivery, increasing productivity by streamlining processes, boosting efficiency by reducing bureaucratic delays, and improving accountability through better transparency and governance. This research employs a post-positivist paradigm with a descriptive methodology, collecting data through interviews and secondary sources. The findings indicate that PSOs can successfully implement innovations within the constraints of Indonesian bureaucracy. These innovations have improved service quality and responsiveness and introduced concepts like public service modification, offering detailed insights into achieving substantial public service changes amidst complex bureaucratic challenges.
The Urgency of Administrative Reform in E-Government-Based Recruitment of General Elections Commission Members in Bali Province Widhiasthini, Ni Wayan; Yanti, Ni Kadek Winda; Subawa, Nyoman Sri; Utami, Made Srinitha Millinia
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 31, No. 2
Publisher : UI Scholars Hub

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Abstract

This study aims to explore the role of information technology, particularly the application of e-government, in the recruitment process for General Elections Commission (KPU) members, focusing on administrative reform in Bali. It emphasizes the optimization of administrative reform through an e-government-based recruitment system. Utilizing a qualitative research framework, this study employed a descriptive approach with a post-positivist perspective. Data were collected through interviews, observations, and document analysis, followed by systematic stages of data reduction, presentation, and conclusion drawing. Both qualitative and quantitative data were collected from primary and secondary sources and validated through source triangulation and determination. Informants were purposively selected based on several criteria, including expertise, involvement, and familiarity with the Information System for KPU Members and Adhoc Bodies (SIAKBA). Bali was chosen as the study site due to its status as a democratic benchmark in Indonesia and a globally recognized tourism appeal despite low public participation in elections. The findings indicate that SIAKBA supports administrative reform across five dimensions: information, transparency, participation, collaboration, and information technology in the provincial-level recruitment process. The study concludes that the administrative reform implemented through the recruitment system at KPU of Bali aligns with the principles of e-information, e-commerce, and e-democracy. This study recommends that e-democracy be further optimized in recruitment processes, considering the growing interest of individuals in joining KPU and contributing as democratic actors. Theoretical findings suggest that e-government has emerged as a standard for achieving administrative transformation.
Critical Success Factors of Agile Innovation Management in the Government of Palu Municipality in Central Sulawesi Province Halim, Rahmawati, RHM; Tahili, Mashuri H., MHT
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 31, No. 2
Publisher : UI Scholars Hub

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Abstract

Agile governance plays a crucial role in developing agile innovation to enhance performance in Palu Municipality. This study examines the critical success factors of agile innovation management (AIM) in the government of Palu Municipality. This study employed an exploratory survey and a quantitative method to collect data through questionnaires, with analysis conducted using the Structural Equation Modeling (SEM) method. The findings identify end-user involvement, technology development, organizational innovation, and agile methodology for service innovation as crucial success elements in achieving effective AIM
Value of National Cultural Dimension of Social Entrepreneurship in Indonesia Cahayani, Ati; Gunawan, Aristo Surya; Khafian, Nidaan
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 31, No. 2
Publisher : UI Scholars Hub

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Abstract

Social entrepreneurship in Indonesia has multiplied. They are more public figures in the field of social entrepreneurship. The fundamental value that made them set up social entrepreneurship is caring. However, it assumed that those specific fundamental values make social entrepreneurship in Indonesia unique. These values reflect the national cultural dimensions of social entrepreneurship in Indonesia. This study wants to analyze whether the national cultural dimensions of the seven organizations are identical using a qualitative method for analyzing secondary and primary data. Primary data were obtained from interviews with seven owners or leaders of the social enterprises, and the sampling technique used was purposive sampling. Secondary data were obtained from those seven social enterprises' literature or the official site. The method of analysis that was used is content analysis. The finding is that the founders' values influence five national cultural dimensions in those seven organizations.

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