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Jurnal Manajemen dan Organisasi
Published by Institut Pertanian Bogor
ISSN : 20889372     EISSN : 25278991     DOI : 10.36706/jtk
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen dan Organisasi merupakan media publikasi ilmiah yang memuat artiket-artikel; di bidang manajemen dan organisasi dengan ruang lingkup manajemen pemasaran, keuangan, sumber daya manusia dan operasi. Jurnal Manajemen dan Organisasi didedikasikan untuk menumbuhkan kreasi pertukaran ide antara akademisi, kalangan industri atau bisnis praktis, dan institusi pemerintah dalam bidang manajemen dan organisasi. Jurnal ini diterbitkan tiga kali dalam setahun, yaitu bulan April, Agustus, dan Desember. Artikel yang dimuat dalam jurnal ini mengedepankan analisis objektif terhadap kasus manajemen dan organisasi dalam perspektif akademik berupa hasil penelitian di bidang manajemen dan organisasi dalam perpektif akademik berupa hasil penelitian di bidang manajemen dan review terhadap konsep manajemen baru maupun implementasi konsep manajemen dengan studi literatur. Redaksi menerima naskah dari berbagai pihak untuk dimuat pada jurnal ini. Naskah yang masuk harus mengikuti Format Penulisan Naskah Jurnal Manajemen dan organisasi.
Arjuna Subject : -
Articles 309 Documents
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Mengungkap Kekuatan Perceived Organizational Support dan Servant Leadership terhadap Employee Performance: Eksplorasi Work Engagement sebagai Mediator Kunci di Sektor Publik Aditya Pradipta, Daniel; Savitri Pusparini, Elok
Jurnal Manajemen dan Organisasi Vol. 14 No. 4 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i4.47281

Abstract

The evolving dynamics of work influenced by the Fourth Industrial Revolution and the aftermath of the COVID-19 pandemic have compelled management to formulate precise strategies for the proficient management of human resources (HRM) to ensure the continued optimal performance of organizations. This paradigm extends its applicability to the public sector, where the position and functions of Civil Servants (ASN) within governmental bodies are of paramount importance in the execution of national development initiatives. Thus, this research endeavor seeks to investigate the relationship between perceived organizational support (POS) and servant leadership concerning employee performance, with work engagement serving as a mediating factor within the context of ASN employed by Financial Management Institutions within the public sector. The study was conducted through the administration of a questionnaire survey to 305 ASN respondents situated at the Central Office of the Financial Management Institution, employing the Covariance Based – Structural Equation Modeling (CB-SEM) technique for data analysis. The research findings manifest that both POS and servant leadership exhibit a significantly positive influence on work engagement. Moreover, work engagement serves as a complete and significant mediator in the relationship between POS and servant leadership, affecting employee performance in a significantly positive manner. This research contributes to managerial implications that can be applied within organizations, leadership circles, and among individuals within the public sector, concerning the interrelated concepts of POS, servant leadership, work engagement, and employee performance.
Pengaruh Flexible Working Arrangements dan Perceived Supervisor Support terhadap Work Engagement dan Employee Performance: Studi Empiris pada Organisasi Keuangan Pemerintah di Indonesia Rahmawati, Dwi; Savitri Pusparini, Elok
Jurnal Manajemen dan Organisasi Vol. 14 No. 4 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i4.47409

Abstract

Organizations generally look for ways to achieve high performance from employees but sometimes ignore the important role of work engagement, as in the case of public sector organizations, especially after the COVID-19 pandemic. The main objective of this research is to determine the effect of flexible working arrangements and perceived supervisor support on work engagement and employee performance. We surveyed 321 civil servants who carry out flexible working arrangements at Government Financial Organization. We identify the effect of flexible working arrangements and perceived supervisor support on work engagement and the role of work engagement as a mediator of flexible working arrangements and perceived supervisor support on employee performance using a covariance-based structural equation modeling (CB-SEM) approach. The findings show that flexible working arrangements and perceived supervisor support have a positive and significant effect on work engagement and employee performance through the mediation of work engagement. Furthermore, work engagement has a positive and significant impact on employee performance. This study contributes to an investigation into the predictors that influence employee performance considering the limited research on work engagement and employee performance in the Indonesian public sector, especially after changes in work patterns after the COVID-19 pandemic.
Sharia Financial Inclusion to Build Economic Resilience of Micro Small Enterprises During COVID-19 Fikrotus Salma, Dzikrina; Nuryartono, Nunung; Purwanto, Budi
Jurnal Manajemen dan Organisasi Vol. 14 No. 4 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i4.47631

Abstract

Micro and Small Enterprises own a huge role in contributing to economic growth and employment in Indonesia. In 2018 MSMEs absorbed 112 million workers in Indonesia with a market share of 95 percent and also contributed 57 percent of GDP. Yet, during the spread of COVID-19, the government forced to establish new regulations that impact the management and growth of Micro and Small Enterprises. Financial Inclusion and the role of Sharia Micro Financial Institution are demanded to keep maintaining the endurance of MSE. This study would like to analyze the role of financial inclusion in the access to Micro and Small Enterprises to the sharia micro financial institution. Adopting the method in this study used a descriptive qualitative approach, with content analysis techniques and library research, concluded that the optimization of Baitul Maal and Baitul Tamwil in BMT made it a micro-financial institution that could play an important role during the crisis due to the COVID-19 pandemic. Research that done by reviewing texts, documents, or books to retrieve conclusions based on the context of its use . The results of the research show that among the solutions are : (1) Strengthening the Role of Baitul Maal (Social Finance) through optimizing Zakat, Infak, Sadaqah, and waqaf money. (2) Strengthening the Role of Baitul Tamwil through the Qardhul Hasan Covenant.
Pengaruh Social Media dalam Membentuk Loyalitas Terhadap Film di Bioskop dengan Mediasi Movie Coolness serta Pengalaman Menonton Film Yusuf, Farrel; Rahajeng Hadiprawoto, Triana
Jurnal Manajemen dan Organisasi Vol. 14 No. 4 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i4.47709

Abstract

In 2022 the Indonesian film industry experienced a revival after two years of being affected by the COVID-19 pandemic. Restrictions imposed during pandemic and the changes of consumer behavior have increased the reliance on social media as information provision channel. The phenomenon also transpires in the practice of movie marketing. The purpose of this study is to examine the utilisation of social media as a movie marketing tool by investigating the mediating effects of movie coolness and cinematic experience on movie loyalty. Moreover, this study focuses on the recent Indonesian highest box office movie, KKN in Dancer Village movie. In doing so, this study integrate a framework of social media information dimensions (i.e., interestingness, value added, information amount, virtual appearance) and social media contents (i.e., advertising and promotion), and analyse their impacts on movie coolness, movie experience, and movie loyalty. This study collected 236 respondents and analyzed the data using SEM (Structural Equation Modeling) using SmartPLS 4.0. The finding suggest that the amount of information and social media content are significant drives of movie experience which lead to a loyaltu to a movie. The results of this study can provide insights to better plan marketing activities of Indonesia movies. In addition, this research contributes to the progress of literature in social media marketing and movie marketing.
Factors of Increasing Intention to Use Information Systems Siswanto; Kusumapradja, Rokiah
Jurnal Manajemen dan Organisasi Vol. 15 No. 1 (2024): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v15i1.50298

Abstract

This research is based on information from the IT division regarding non-performance of implementation since the use of HIS at RSU Bhakti Asih began in 2005 until 2022, which has changed three times and none of the implementation achievements for the three HIS have ever reached 100 percent. The aim of this research is to empirically reveal the influence of training and utility on intention to use HIS with work motivation as a mediating variable. This type of research is quantitative with a causality design. The population used is health workers consisting of outpatient nurses, inpatient nurses, emergency room nurses, pharmacy departments, laboratory departments and radiology departments. The sampling technique used proportional sampling, with calculations using the Slovin formula with an error rate of 5 percent, so that the sample size was determined to be 175 respondents. Data collection analysis techniques use survey methods, and data analysis techniques use SEM with the help of the Lisrel program and three box method analysis. The results of the analysis prove that training and utility influence the intention to use HIS with work motivation as a mediator, training influences utility, training and utility influence work motivation and intention to use HIS, and work motivation influences intention to use HIS and is also able to provide positive intervention on the influence training and utility on intentions to use HIS, so that with work motivation, the effectiveness of training and utility will be higher in increasing intentions to use HIS.
Do Public University Business Incubators in Indonesia Have Good Performance? Hasanah Sarjono, Atina; Setiawan Slamet, Alim; Anggraeni, Elisa
Jurnal Manajemen dan Organisasi Vol. 15 No. 1 (2024): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v15i1.50599

Abstract

Indonesia's innovation management focuses on enhancing competitiveness, independence, and economy through research and development, with university-based business incubators connecting research and commercialization. Three public incubators have an A rating, indicating an 86 percent survival rate. This research aims to explore the level of efficiency of business incubator performance, and level of tenant satisfaction, and classify business incubator services into different levels of satisfaction/dissatisfaction through a satisfaction matrix. The research employs a quantitative method, utilizing a Paired Sample t-test and IPA (Importance Performance Analysis) matrix. The results show that job creation (on average per year) exceeds the benchmarking value, so it can be said that the public universities’ business incubator has contributed to job creation. There are differences in all variables for the level of effectiveness and importance which have negative values or tenants feel dissatisfied with the services provided by the business incubator, business incubator services that need attention are IP protection and startup legal, exhibitions and business matching with investors or potential partners, business network support after graduation and business expansion assistance after graduation.
Determinants of Patient Safety Culture: The Role of Safety Leadership Interactions Setiawan, Eka; Kusumapradja, Rokiah
Jurnal Manajemen dan Organisasi Vol. 15 No. 1 (2024): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v15i1.50690

Abstract

This research was motivated by several problems related to patient safety in central surgical installations. The aim of this research is to empirically reveal the influence of interprofessional collaboration and implementation of the surgical safety checklist on patient safety culture with safety leadership as a moderating variable. This research is included in quantitative research with a cross sectional study design, the population is health workers in central surgical installations, the sampling technique uses saturated samples so that the sample size is 77 respondents using a purposive sampling method. The analytical method used is three box method analysis and PLS-SEM. The results of the analysis concluded that interprofessional collaboration, the application of the Surgical Safety Checklist and Safety Leadership had a positive and significant effect on patient safety culture. Safety Leadership was not able to moderate interprofessional collaboration but positively moderated the application of the Surgical Safety Checklist to patients. patient safety culture.
Analisis Faktor-Faktor yang Berpengaruh terhadap Customer Satisfaction pada Aplikasi Mobile Health Amalia Ramadhina Ghaisani; Alim Setiawan Slamet; Amzul Rifin
Jurnal Manajemen dan Organisasi Vol. 15 No. 1 (2024): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v15i1.51006

Abstract

The COVID-19 pandemic has brought positive changes to the digital health industry in Indonesia. Kimia Farma Mobile is a mobile health application that offers comprehensive features for its users. The difference in ratings on Google Play Store and Apple App Store can influence trust (brand trust) and customer satisfaction with this application. The quality of electronic services, such as application interface, delivery quality, and transaction security, is increasingly crucial in influencing customer evaluations and ratings. Therefore, this research aims to analyze the factors influencing customer satisfaction with this application. The research was conducted quantitatively online through Google Form. The sampling method used convenience sampling and was analyzed using Structural Equation Modeling-Analysis Moment of Structural (SEM-AMOS). The research findings indicate that e-service quality significantly affects brand trust and customer satisfaction. This suggests that to improve brand trust and customer satisfaction, the mobile health application should be user-friendly and secure. Furthermore, brand trust significantly influences customer satisfaction. This implies that to enhance customer satisfaction, the mobile health application should provide educational and accurate information and offer customer guarantees.
Pengaruh Promosi dan Kualitas Pelayanan terhadap Keputusan Pembelian melalui Peran Mediasi Citra Merk di McDonald's Palangkaraya Budiman Bancin, John; Eka Damayanti, Nurlia; Aprilita, Aprilita; Josefina Novalina Banurea, Joice
Jurnal Manajemen dan Organisasi Vol. 14 No. 4 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i4.51251

Abstract

Business development requires companies to have a competitive advantage in order to compete with their competitors. Nowadays, consumers are more selective in making purchases to fulfil their needs and desires. Therefore, it is important for companies to implement marketing strategies that are oriented towards competitive advantage in order to attract potential market. Based on research conducted by the Frontier Consulting Group, it is known that McDonald's Top Brand Index (TBI) is ranked 2nd with the TBI value of 25.40%. McDonald's is still below its competitor KFC with the TBI value of 27.20%. The top brand index is an indicator of a brand's performance based on 3 criteria in its assessment, namely mind share, market share and commitment share. This study aims to determine the effect of promotion and service quality on purchasing decisions at McDonald’s Palangka Raya with brand image as the intervening variable. The sampling technique in this study uses the Cochran formula so that the sample size was obtained 100 respondents. The results showed that promotion, service quality and brand image each had a positive and significant effect on purchasing decisions at McDonald’s Palangka Raya. Then, in the mediation test, brand image didn’t become the intervening variable and was unable to mediate variable promotion and service quality in this research model.
Pengaruh Modal Manusia dan Pengembangannya terhadap Kinerja Auditor Kementerian Kelautan dan Perikanan Septina Suyanti, Dungdung; Muljono, Pudji; Vitayala S.Hubeis, Aida
Jurnal Manajemen dan Organisasi Vol. 14 No. 4 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i4.52050

Abstract

Auditors are internal supervisors whose role is to provide assurance and consultation so that the Ministry of Marine Affairs and Fisheries' programs, activities and budgets are carried out transparently and accountable. Good auditor performance can improve organizational performance and encourage the implementation of good governance. This study aims to analyze the characteristics of human capital and human capital development that affect the performance of auditors of the Ministry of Marine Affairs and Fisheries. The sampling technique uses non probability sampling. The type of non probability sampling used in this study is saturated sampling where all respondents are used as examples. The data were analyzed with descriptive statistics and Structural Equation Modeling Partial Least Square (SEM-PLS) analysis by first testing the questionnaire through validity and reliability tests. The results showed that auditor performance is not influenced by human capital development but has a significant important role for human capital. Human capital development indicators that are best reflected in a row are on-the-job training, career support and off-the-job training. Good human capital plays an important role for auditors in meeting work quantity, time and quality targets. This study also found that human capital can mediate the effect of human capital development on auditor performance. Knowledge, experience, professional proficiency and personality traits are important human capital indicators in this study.

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