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Jurnal Manajemen dan Organisasi
ISSN : 20889372     EISSN : 25278991     DOI : 10.36706/jtk
Core Subject : Economy,
Jurnal Manajemen dan Organisasi merupakan media publikasi ilmiah yang memuat artiket-artikel; di bidang manajemen dan organisasi dengan ruang lingkup manajemen pemasaran, keuangan, sumber daya manusia dan operasi. Jurnal Manajemen dan Organisasi didedikasikan untuk menumbuhkan kreasi pertukaran ide antara akademisi, kalangan industri atau bisnis praktis, dan institusi pemerintah dalam bidang manajemen dan organisasi. Jurnal ini diterbitkan tiga kali dalam setahun, yaitu bulan April, Agustus, dan Desember. Artikel yang dimuat dalam jurnal ini mengedepankan analisis objektif terhadap kasus manajemen dan organisasi dalam perspektif akademik berupa hasil penelitian di bidang manajemen dan organisasi dalam perpektif akademik berupa hasil penelitian di bidang manajemen dan review terhadap konsep manajemen baru maupun implementasi konsep manajemen dengan studi literatur. Redaksi menerima naskah dari berbagai pihak untuk dimuat pada jurnal ini. Naskah yang masuk harus mengikuti Format Penulisan Naskah Jurnal Manajemen dan organisasi.
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Articles 309 Documents
Analisis Social Return on Investment (SROI) UMKM Kripik Jamur Tiram Desa Talang Kering melalui Program Tanggung Jawab Sosial (TJSL) PT. PLN Sumbagsel Rindang Matoati; Praningrum Praningrum; Popi Puspita; Imron Rosyadi
Jurnal Manajemen dan Organisasi Vol. 14 No. 1 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i1.43706

Abstract

A company's success in achieving sustainable business success is not just seen in terms of business profits, but should also pay attention to The Triple Bottom Line. The investment made by the company is not just physical, but social and environmental, which is done through the corporate social responsibility program. PT. PLN (Persero) UIP Sumbagsel implements the CSR program by providing funds intended for working capital and licensing to the Micro, Small and Medium Enterprise (MSME) group who process oyster mushroom chips in Talang Dry Village, North Bengkulu. The purpose of this study was to carry out data collection, evaluation, calculation of the impact of social return on investment (SROI) on the implementation of the PT. PLN CSR program, for MSMEs Processing Oyster Mushroom Chips located in Talang Dry Village, North Bengkulu Regency, Bengkulu Province. The results of the SROI analysis of CSR by PT. PLN has managed to bring economic, social and environmental advantages.
Apakah Faktor-Faktor dalam Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) Mempengaruhi Penggunaan Aplikasi Pesan-Antar Makanan pada UMKM Coffee Shop? Fitri Yutika
Jurnal Manajemen dan Organisasi Vol. 14 No. 1 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i1.44604

Abstract

Coffee Shop is one of Food and Beverage (F&B) business that has a more functional purpose than culinary businesses in general. Coffee Shop does not only sell coffee drinks or its accompaniments, but a place that provides space and comfort for its customers while enjoying coffee and its accompaniments. This is a consideration for MSMEs whether Coffee Shops will be more effective if they adopt online food delivery services. This study aims to explore the factors that influence the adoption of Food Delivery Applications (FDA) in MSMEs Coffee Shop based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). The research was conducted on 70 MSMEs Coffee Shop in Pontianak City by distributing questionnaires. Data were analyzed using the Structural Equation Modeling method with SmartPLS software. The results showed that the personal innovativeness variable had a significant positive effect on FDA's adoption behavior at the coffee shop MSMEs in Pontianak City. Coffee shop entrepreneurs in Pontianak City do not consider performance expectancy, supporting infrastructure, community and consumer needs, technological security levels, or the cost of using food delivery services. While previous studies hAVE identified factors influencing people's technology adoption behavior with the UTAUT2 theory, this study showed that the factors that shape coffee shop behavior are different from F&B businesses generally in terms of adopting food delivery. Factors outside the UTAUT2 theory need to be analyzed in future studies to explore factors influencing FDA adoption by coffee shop MSMEs.
Pengaruh Green Perceived Value (GPV) dan Green Brand Knowledge terhadap Purchase Intention to Buying Green Product Melalui Attitude Toward Purchasing Green Products Prasetyo Hartanto; Ratih Hurriyati; Puspo Dewi Dirgantari
Jurnal Manajemen dan Organisasi Vol. 14 No. 1 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i1.44626

Abstract

This study aims to analyze the effect of Green Perceived Value (GPV) and Green Brand Knowledge on Purchase Intention to Buying Green Products through Attitude Towards Purchasing Green Products. The data was obtained directly through the distribution of questionnaires, Google Docs, and WhatsApp to consumers who have purchased Green Products. The number of respondents in this research was 200 people. Questionnaire results were processed using Smart PLS version 3.29. The results of hypothesis testing show: Functional Value affects Purchase Intention to Buying Green Products with Attitude Towards Purchasing Green Products as mediation. Conditional Value affects Purchase Intention to Buying Green Products with Attitude Towards Purchasing Green Products as mediation. Social Value that does not affect Purchase Intention to Buying Green Products with Attitude Towards Purchasing Green Products as mediation. Emotional Value affects Purchase Intention to Buying Green Products with Attitude Towards Purchasing Green Products as mediation. Green Brand Knowledge affects Purchase Intention to Buy Green Products with Attitude Toward To Purchase Green Products through Attitude Toward To Purchase Green Products.
Peran Green Human Resource Management dalam Implementasi CSR Pengelolaan Lingkungan yang Berkelanjutan di Masa Pandemi COVID-19 Gugus Wijonarko; Amaliyah Amaliyah
Jurnal Manajemen dan Organisasi Vol. 14 No. 1 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i1.45320

Abstract

Environmental impacts continue to occur as a result of various human activities. In the midst of the COVID-19 pandemic, many companies are experiencing financial problems that affect the implementation of CSR, especially in the environmental field. As we know, all elements of the government, society, companies are focused on handling the pandemic, but environmental problems continue to occur. This study aims to describe the relationship between GHRM and the implementation of sustainable CSR in the environmental field by PT. Pelindo III in managing the environment amid the COVID-19 pandemic. The method used in this research is qualitative description. The data collection process was carried out through three stages, namely conducting a literature study, collecting secondary data and conducting in-depth interviews with employees in charge of implementing CSR. The results showed that at PT. Pelindo III, the GHRM concept applied has a role in the transformation of employee behavior into environmentally friendly employees. Ideas or initiatives on environmental prevention and management are implemented in CSR activities such as tree planting, mangroves, community empowerment in the form of tourist villages, hydroponic villages and other activities. On the other hand, environmental impact prevention activities are also carried out by implementing the green port concept at ports as well as a paperless policy, reducing the use of plastic and segregating waste. To maintain a green culture, employees who consistently contribute to environmental issues are given rewards.
Dampak Kepercayaan dan Kepuasan Nasabah dalam Menggunakan Layanan Perbankan Elektronik BCA Terhadap Loyalitas Nasabah Grace Mulya Setiabudi; Joshua Boanerges Tampi; Leavy Gaby Jeisy
Jurnal Manajemen dan Organisasi Vol. 14 No. 2 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i2.41809

Abstract

The development of information technology has triggered significant changes to various aspects of human life, including the banking industry. The banking industry has adopted electronic banking technology that has made it easier for customers. One of the banks with an excellent reputation for large electronic transactions is Bank BCA. This condition requires Bank BCA always to guarantee the quality of existing electronic services. If the service has problems that interfere with customer satisfaction and trust, Bank BCA has the potential to lose its loyal customers. Therefore, a study was conducted to examine customer trust and satisfaction in using BCA's electronic banking services and their impact on customer loyalty. This study uses a sequential explanatory combination research design, namely a quantitative study first followed by a qualitative study. This method is used to obtain more in-depth data related to the problem under study. The results of this study state that satisfaction has a positive and significant effect on loyalty. However, trust does not affect loyalty. However, this study states that BCA has succeeded in forming customer loyalty, such as the availability to recommend BCA to others, not wanting to switch and open accounts at other banks, and the desire to keep using BCA electronic banking services.
Pengaruh Perceived Organizational Support (POS) terhadap Organizational Citizenship Behavior (OCB) melalui Employee Development (ED) dan Organizational Commitment (OC) sebagai Variabel Mediasi pada Tenaga Kependidikan di Salah Satu Perguruan Tinggi Swasta Vinna Yovita Narwastu; Deborah C. Widjaja; Roy Setiawan
Jurnal Manajemen dan Organisasi Vol. 14 No. 2 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i2.42113

Abstract

Education staff need to have OCB, namely working in accordance with job responsibilites and even exceeding them to increase organizational effectiveness. ED and OC have an important role in creating OCB and are a form of POS (organizational support). Therefore, the role of mediation in ED and OC is important to study. Quantitative research methods using a sample of 140 respondents using nonprobability sampling and purposive sampling techniques, with the criteria for permanent employee status and having worked at least 2 years at one of the private higher education in Surabaya. Test the validity and reliability using SPSS version 25, while data analysis using SmartPLS. The results show that there is a significant effect on POS to ED, ED to OC, OC to OCB, and POS to OCB through ED and OC as joint mediation. On the other hand, there is no significant effect on the relationship between POS to OC, POS and ED to OCB, as well as POS to OCB via ED or OC as independent mediation. The research results for the leaders of private higher education were examined so that leaders can show organizational support in the form of respect for the contributions that have been made by education staff so that work abilities can be improved through employee development efforts and organizational commitment will be higher. In addtion, education staff will want to help provide suggestions or input to their co-workers, so that work will be more effective without having to be given orders.
Peran Mediasi Budaya Organisasi dalam Memperkuat Resiliensi Manajemen Perguruan Tinggi Diki Akhwan Mulya; I Made Sumertajaya; Anggraini Sukmawati
Jurnal Manajemen dan Organisasi Vol. 14 No. 2 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i2.42332

Abstract

Resilience is the ability to survive, adapt, rise, and recover from unexpected conditions. The Covid-19 pandemic is unpredictable for almost all organizations, including Bogor Agricultural University (IPB), one of the state universities in Indonesia with legal status (PTN-BH). The study analyzes the effect of strategic human resource management (SHRM) on the resilience of university management in facing the COVID-19 pandemic, mediated by organizational culture. Respondents in this study were lecturers and education personnel at Bogor Agricultural University (IPB). The sampling technique used a stratified random sampling technique, obtaining 358 respondents. The research data were obtained by survey method using an online questionnaire. Data were analyzed using the Structural Equation Modeling-Partial Least Square (SEM-PLS) method. The results showed that organizational culture successfully mediated the effect of SHRM on organizational resilience positively and significantly. Strategic HRM latent variables have a positive and significant impact on organizational culture, and organizational culture has a positive and significant impact on organizational resilience. The direct effect of SHRM on organizational resilience is positive and effective according to lecturers but not substantial according to education employees. This result means that the strategic HR policies implemented can support lecturers in adapting to changing conditions to continue to carry out their duties and achieve their performance targets. Meanwhile, for education employees, existing policies that have yet to help tend to contribute significantly to efforts to achieve organizational resilience. Education employees requires strategic HRM policy support that is different from lecturers to be able to contribute significantly to the achievement of organizational resilience.
Analisis Faktor Employee Engagement terhadap Kinerja Karyawan di PT Sinkona Indonesia Lestari Christina Amanda Savitri; Ni Luh Putu Nia Anggraeni; Dony Firman Santosa
Jurnal Manajemen dan Organisasi Vol. 14 No. 2 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i2.44680

Abstract

Length of work is one of the assessments or determinants that can show that the company has engaged employees. PT Sinkona Indonesia Lestari (PT SIL) has employees who have worked for more than 16 years as much as 62,25 percent, this shows that many employees at PT SIL feel engaged with the company. Based on this background, this research was conducted at PT SIL which aimed to find out and analyze what factors influence employee engagement on performance or employee performance at PT SIL. The sample for this study includes 100 of his employees with a stratified random sample. The variables used to describe employee engagement factors are leadership, compensation, and organizational culture. Other potential variables are employee engagement and employee performance. Organizational culture (organizational culture) has been shown to have a significant positive impact on both employee engagement and employee performance (employee performance).
Strategi Pengembangan Koperasi Melalui Kolaborasi dan Transformasi Digital di Kota Bogor Yustiana Wardhani; Syarief Gerald Prasetya; Vera Clara Simanjuntak
Jurnal Manajemen dan Organisasi Vol. 14 No. 2 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i2.44686

Abstract

The research aims to identify the influential factors in developing cooperative development strategies in the city of Bogor. Research data using primary data and analysis using quantitative methods with SWOT and AHP analysis. The results of the research on the internal-external (IE) matrix show that the position of cooperative development is in cell one by implementing a growth strategy through vertical integration, by means of backward integration, meaning that in order to develop cooperatives in Bogor City, they must be independent, which means the use of all factors of production rely on the cooperative's own business, both products, human resources and other resources. The results of AHP show that the most prioritized strategy implemented is a strategy of trying to improve information and technology systems so that they can innovate and compete with other similar businesses. Cooperatives can make efforts to increase cooperation with the government and the private sector in the field of science and technology development so that cooperatives can innovate and compete in the market, as well as efforts to increase public trust in cooperatives and the need to make regulations and policies that support the development of cooperatives.
Perancangan Strategi terhadap Bisnis Fashion Muslim (Studi Kasus: PT. Fatahillah Anugerah Nibras) Lindawati Kartika; Rikrik Riesmawan; Mokhamad Syaefudin Andrianto; Hardiana Widyastuti; Lindawaty
Jurnal Manajemen dan Organisasi Vol. 14 No. 2 (2023): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v14i2.46770

Abstract

Initiatives to restore the economy in Indonesia have continued after the COVID-19 pandemic. The decline in people's purchasing power due to the pandemic is a threat to companies. Therefore, the right strategy is needed to deal with this threat, including PT. Fatahillah Anugerah Nibras, which has been a company in the fashion sector since 2011. The purpose of this research is to identify and analyze the company's internal and external environment through the Business Model Canvas (BMC) and SWOT analysis, formulate and assess the company's Key Performance Indicators (KPIs) based on the Balanced Scorecard (BSC). This study uses a quantitative approach, with primary data sourced from questionnaires and secondary data sourced from literature studies. The results of the analysis of the internal and external environment show that PT. Fatahillah Anugerah Nibras is in quadrant IV, which means that the company is in a period of growth and a strategy is needed to increase the business growth. Meanwhile, the results of the BSC analysis show that the majority of KPIs scores are in the good category, but there are still a number of things that need to be improved, especially from an internal business process and financial perspective. Therefore, by implementing several strategies that drive business growth and improve several aspects of internal and financial processes, it is hoped that the business will run more effectively and efficiently.

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