cover
Contact Name
Latifah
Contact Email
Latifah.lat@bsi.ac.id
Phone
+6281257878151
Journal Mail Official
Windi.wnr@bsi.ac.id
Editorial Address
Jl. Kramat Raya No.98, Kwitang, Kec. Senen, Kota Jakarta Pusat, DKI Jakarta 10450 Telepon: 021-21231170, ext. 704 / 705
Location
Kota adm. jakarta barat,
Dki jakarta
INDONESIA
JUSTIAN - Jurnal Sistem Informasi Akuntansi
ISSN : -     EISSN : 27217523     DOI : https://doi.org/10.31294/justian.v2i01
Core Subject : Science,
JUSTIAN: Jurnal Sistem Informasi Akuntansi merupakan jurnal yang berisi hasil pemikiran atau penelitian pada bidang sistem informasi akuntansi. Jurnal yang dikelola Program Studi Sistem Informasi Akuntansi Kampus Kota Pontianak, Fakultas Teknologi Informasi, Universitas Bina Sarana Informatika ini dipublikasikan secara online dengan menggunakan Open Journal System (OJS). Lingkup penelitian pada JUSTIAN: Jurnal Sistem Informasi Akuntansi, antara lain penerapan software akuntansi, rancang bangun sistem informasi akuntansi, dan aplikasi akuntansi berbasis android. Periode penerbitan JUSTIAN: Jurnal Sistem Informasi Akuntansi 2 (dua) kali dalam setahun, yaitu pada bulan Maret dan September. Dengan adanya JUSTIAN: Jurnal Sistem Informasi Akuntansi, maka diharapkan dapat menjadi wadah untuk menampung hasil pemikiran atau penelitian dari para peneliti, serta memberikan manfaat bagi masyarakat luas.
Articles 121 Documents
Integrasi Heuristic Evaluation dan Cognitive Walkthrough sebagai Instrumen Penjaminan Mutu Desain User-Centered pada Sistem Informasi Jatmiko, Andriyan Rizki; Islama, Firnanda Achyunda Putra Al; Ismail, Muhammad
Jurnal Sistem Informasi Akuntansi Vol 7 No 1 (2026): Vol. 7 No. 1 (2026): Periode Maret 2026
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/justian.v7i1.12380

Abstract

User-centered design (UCD) has become essential in enterprise information system development. However, systematic and quantitatively validated usability assurance methods during the design phase remain underutilized. This study proposes and empirically validates a quantitative integration framework combining Heuristic Evaluation (HE) and Cognitive Walkthrough (CW) for enterprise usability assurance. A high-fidelity interactive enterprise dashboard prototype developed in Figma was evaluated by five expert reviewers using Nielsen’s ten heuristics and seven task-based walkthrough scenarios. After normalization and deduplication, the integrated approach identified 68 unique usability issues. HE contributed 42 issues, while CW identified 31 issues, with 39.7% overlapping findings. The proposed integration achieved a 61.9% coverage improvement compared to the best single method. Severity analysis revealed a Mean Severity Index of 2.24 and a Weighted Severity Score of 94 (HE) and 70 (CW), indicating moderate-to-high usability risk. Inter-rater reliability measured using Fleiss’ Kappa yielded κ = 0.78, demonstrating substantial agreement among evaluators. Additionally, the detection efficiency reached 2.47 issues per person-hour, supporting the framework’s practical feasibility. The findings demonstrate that the proposed integration framework enhances usability detection coverage, maintains high evaluation consistency, and provides a cost-effective approach for early-stage enterprise system design assurance.

Page 13 of 13 | Total Record : 121