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INDONESIA
Jurnal Ekonomi
Published by SEAN INSTITUTE
ISSN : 23016280     EISSN : 27219879     DOI : https://doi.org/10.54209
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ekonomi [p. ISSN 2301-6280, e. ISSN 2721-9879] is a peer-reviewed journal published Half times a year (June, and December) by SEAN Institute. Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of economics research. Jurnal Ekonomi invites manuscripts in the various topics include, but not limited to, functional areas of Accountancy, Business management, Capital market, Economic History, Applied Economics, Business and Finance, Environmental Economics and Ecology, Islamic economics, Health Economics, Fiscal Economy Monetary Economics, Political Economy, Economic management, Operational management, Human Resource Management, Financial management, Marketing Management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 2,386 Documents
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Agile Development Of Restaurant Reservation Information System: A Case Study On Enhancing Efficiency And Cus-tomer Experience Sihombing, Denny Jean Cross
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

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Abstract

This research focuses on the issues encountered in the restaurant industry, specifically the need for more efficiency and optimal customer experience in restaurant reservation systems. The study employs the Agile Development methodology, which consists of three main stages: System Requirements Analysis, Application Design and Implementation, and Testing and Evaluation. Key features such as reservation management, customer notifications, payment system integration, and performance reporting are carefully implemented. Subsequently, during the Testing and Evaluation stage, functional testing, performance testing, and overall system testing are conducted to ensure that the system operates as expected, is responsive to high loads, and features integration runs smoothly. User evaluation involving stakeholders and end-users is conducted to gather final feedback before the official launch. The outcome of this research is developing an efficient, responsive, integrated restaurant reservation system that provides a more satisfying customer experience. The research enhances restaurant operational efficiency, responsiveness to customer needs, and overall customer experience through a comprehensive, integrated reservation system.
Implementing Agile Approach In Inventory Management De-velopment To Enhance Performance Of Fitness Centers Sihombing, Denny Jean Cross
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

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Abstract

This study aims to develop a responsive and efficient membership management application for fitness centers using the Extreme Programming (XP) Methodology. Challenges encountered in membership management at fitness centers include complex registration processes, difficulties tracking payments, and inefficient member data management. The methodology involves system requirements analysis involving stakeholders, application design and implementation using XP approaches such as short iterations and continuous testing, and trial and evaluation involving internal teams and fitness center members. The result is an application that integrates essential features such as membership management, class scheduling, payments, member progress reporting, communication, and equipment reservations. Alpha and beta testing, as well as member performance and response evaluations, indicate that this application can meet user expectations and enhance the operational efficiency of fitness centers. This research contributes to providing technological solutions that improve fitness center membership management processes with a responsive and practical approach in line with XP principles in software development.
Enhancing Service Quality And Operational Efficiency In Restaurants Through Agile-Based Vendor Management Systems Sihombing, Denny Jean Cross
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

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Abstract

This research addresses the development of Agile-based vendor management systems within the context of the restaurant industry. The main problem discussed is the challenges in vendor management that affect service quality and operational efficiency in restaurants. The research methodology includes system requirement analysis, application design and implementation, and system testing and evaluation. The research findings indicate that a deep understanding of the needs and challenges in vendor management can result in a responsive and effective system. Integrating key features such as vendor registration, vendor performance tracking, inventory management, and reporting functions has improved restaurant service quality and operational efficiency. The contribution of this research lies in a better understanding of the development of Agile-based vendor management systems and their application in enhancing overall restaurant performance.
Innovating Restaurant Inventory Management Application Enhancing Quality And Efficiency Through Extreme Pro-gramming Approach Sihombing, Denny Jean Cross
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

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Abstract

This research investigates the complex challenges in inventory management within the restaurant industry, including the risk of inventory calculation errors, stock shortages, and material wastage. The Extreme Programming (XP) method is utilized to develop an inventory management application to address these issues. Through user requirement analysis, XP-based application development, and user evaluation stages, this study successfully designs and implements an efficient and adaptive application. User evaluation results indicate positive feedback, with 85% of users expressing satisfaction with the application, affirming that it provides optimal value by enhancing operational efficiency and improving restaurant customer experience. This research contributes to implementing the adaptive and responsive XP method to address changes in inventory management, proving its effectiveness in dealing with the complexities of the dynamic restaurant industry.
Optimizing Customer Engagement: Agile CRM Development In The Restaurant Industry Sihombing, Denny Jean Cross
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

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Abstract

This study examines implementing Agile methods in Customer Relationship Management (CRM) development for the restaurant industry, focusing on optimizing customer engagement. The development stages include system requirement analysis, application development using Extreme Programming (XP) method, and functional testing and user evaluation. The study aims to enhance operational efficiency and customer interaction in the context of the restaurant business. The Agile method emphasizes team collaboration, rapid iterations, and continuous testing to produce an adaptive and responsive CRM application. The user evaluation results provide valuable feedback for system improvement and quality enhancement before the official launch. This research significantly contributes to information technology development and supports more effective and competitive business strategies in the restaurant industry.
Exploring The Dynamics Between Innovation And Human Development: Evidence From OIC Member Countries Arifah, Nurul; Siti Aisyah
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

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Abstract

The purpose of this study is to ascertain how the global innovation index, employment, inflation, and urban population all affect human development in a country. A sample of 13 member nations of the Organization of Islamic Cooperation (OIC) were chosen, the timeframe was between 2012 and 2021 using a purposive sample strategy. We utilized a quantitative approach and panel-balanced modeling approaches. The results demonstrate that while inflation has a negative impact on the Human Development Index (HDI), employment and urban development have a favorable impact, and Global Innovation has no effect on HDI. We restricted the sample to low-income and impoverished nations, as they make up the majority of OIC members. Studies on various factors influencing the Human Development Index in members of OIC have yielded mixed results. Consequently, additional study is required to close this knowledge gap and offer a more comprehensive grasp of the variables affecting the Human Development Index in OIC member nations. The findings suggest that governments need to improve access to decent jobs both in urban and rural areas, and most importantly advocate sustainable urban development along with communities and the private sector.
The Influence Of Interpersonal Communication, Organizational Culture And Rewards On Employee Work Performance Tri Mulyani Kartini; Indra Setiawan; Raniasari Bimanti Esthi
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

Human resources are one of the most important assets for the company to ensure the achievement of company goals. This study aims to determine the effect of interpersonal communication, organizational culture and rewards on the performance of PT JKL employees located in the Delta Silicon Cikarang Industrial Estate. This research uses a quantitative approach. The sampling method used is nonprobability sampling, namely by using a measurement scale, namely a Likert scale. The population in this study was 169 with the number of samples in this study were 119 respondents. Where the number of male respondents was 74 people and 45 women. The data analysis technique used in this study used SPSS. The results of this study prove that all hypothesized relationships are supported. The results of the study prove that there is a positive and significant influence between interpersonal communication variables on work performance variables, interpersonal communication variables on employee work performance variables 1), there is a significant influence between organizational culture variables on employee work performance 2), there is a significant influence between reward variables on employee work performance significant influence between reward variables on employee work performance. Simultaneous test results 3), there is a significant positive influence between interpersonal communication variables, organizational culture and rewards on employee work performance. organizational culture and reward on employee work performance.
Design Of Standard Sop Table Set Up At Poliwangi Jinggo Educational Hotel Anisa, Nurul; Rachma Amalia , Firda; Wanda Febrian , Ayu
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

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Abstract

The hotel industry plays an important role as a supporting sector in the tourism sector. The tourism sector is one aspect that can be utilized to develop the potential of each region. Standard Operating Procedures (SOP) are documents that contain the steps/systems of work in an organization. The purpose of this research is to create a recapitulation of standard SOP table documents that are prepared in written and structured manner know the process of designing the standard SOP for table set up at the Poliwangi Jinggo Education hotel and know the implementation of the waiter's SOP in implementing the table set up standard at the Poliwangi Jinggo Education hotel. The research method used is a qualitative approach, Preparation of service SOP documents is carried out using the error analysis method (GAP) where the preparation of SOP documents is carried out in accordance with ideal conditions and by comparing the existing conditions with the standard set up procedure table at the Poliwangi Jinggo Education hotel. Then, to ensure that the standard SOP document table produced is in accordance with the company's needs, a verification and validation stage is carried out regarding the SOP document created. The results of this research are the Standard Table Set Up SOP. It is hoped that this SOP can become a document for the Poliwangi Jinggo Education Hotel and can also become a reference and guide in handling Table Set Up.
Designing Operational Standards For Lost And Found Handling Procedures In The Front Office Department At The Poliwangi Jinggo Educational Hotel Rini Marliza; Rachma Amalia, Firda; Nurhalimah, Nurhalimah
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

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Abstract

This research aims to design a lost and found SOP at the Poliwangi Jinggo educational hotel, as a written guideline for staff in handling the process of losing and finding guest items so that all staff can handle lost and found more regularly and in accordance with the established SOP. Because up to now, the handling of lost and found has only been based on the knowledge or experience of the staff, without any written guide-lines from the hotel directly. The design process begins with collecting data from informants who are experienced in handling lost and found and hotel staff so that researchers can prepare lost and found SOPs accord-ing to the situation and conditions that are appropriate for hotel. Next, the data is analyzed using the Miles and Huberman method, first data collected becomes a process flow by reduction stage, second process flow is arranged in the form of a flowchart by presentation stage, and the last, the flowchart design are verified and validated by conclusion closing stage. The result of the conclusion is that the lost and found SOP is stat-ed to be in accordance with the hotel's needs and can be applied in the hotel environment. The SOP has also been prepared in the form of a complete flowchat with detailed explanations so that staff can under-stand the handling sequence from start to finish quickly and easily. By having a written lost and found SOP, each staff can learn and understand how to handle lost and found by the same guidline. The existence of a lost and found SOP can remind the staff's performance in handling lost and found effectively and efficiently, so as to build a sense of satisfaction and trust in guests regarding security during their stay at the Poliwangi Jinggo educational hotel.
Planning Standard Operational Procedure Waiters In Apply Chinese Style Table Set Up In Educational Hotel Polywangi Jinggo Serungke, Mayang; Rachma Amalia, Firda; Nurhalimah, Nurhalimah
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The hotel industry plays an important role as a supporting sector in the tourism sector. The tourism sector is one aspect that can be utilized to develop the potential of each region. Standard Operating Procedures (SOP) are documents that contain the steps/systems of work in an organization. The aim of this research is to create a structured written recapitulation of the Chinese style table set up SOP document, find out the process of designing the Chinese style table set up SOP at the Poliwangi Jinggo Education hotel and find out the implementation of the Waiters SOP in implementing the Chinese style table set up at the Poliwangi Jinggo Education hotel . The research method used is a qualitative approach, the preparation of service SOP documents is carried out using the gap analysis method (GAP) where the preparation of SOP documents is carried out in accordance with ideal conditions according to (five) dimensions of service quality, namely: direct evidence ( standard operational procedure) , reliability ( reliability ) , responsiveness , assurance and empathy by comparing the existing conditions of the Chinese style table set up procedures at the Poliwangi Jinggo Education hotel. Then, to ensure the Chinese style table set up SOP document produced is in accordance with the company's needs , then the verification and validation stages are carried out regarding the SOP documents created. The results of this research are standard operational procedures for Waiters in implementing Chinese style table set up at the Poliwangi Jingo Education Hotel. This SOP (standard operational procedure) is expected to become a document for the Poliwangi Jinggo Education Hotel and can also be a reference and guide for handling Chinese style table set ups in food and beverage

Page 192 of 239 | Total Record : 2386

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