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Komang Adi Kurniawan Saputra
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INDONESIA
Journal of Tourism Economics and Policy
Published by Indonesia Strategic Sustainability
ISSN : 27752283     EISSN : 28072839     DOI : 10.38142/jtep
Core Subject : Economy, Health, Social,
Economics, Econometrics & Finance Public Health Social Sciences
The Journal of Tourism Economics and Policy is published biannually and published in March and November. JTEP also uses the LOCKSS system to ensure a secure and permanent archive for the journal. Concerned with the complex interactions between development and the environment, its purpose is to seek ways and means for achieving sustainability in all human activities aimed at such development. Coverage includes interactions among society, development, and environment, and their implications for sustainable development; Micro and Macro Economics, Economic Planning, Economic Control, Trade, Public Policy, Islamic Economics, Economic Circular, and much more
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 177 Documents
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Customer Care Representative Service Strategies for Tourists’ Comfort While Vacationing in Bali: A Case Study at Travel Agent Company X MAHENDRA, Putu Ferry Krisna; ARTAJAYA, Made; BYOMANTARA, Dewa Gede Ngurah
Journal of Tourism Economics and Policy Vol. 6 No. 1 (2025): Journal of Tourism Economics and Policy (January - March 2026) - In Press
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v6i1.1678

Abstract

This study aims to analyze the service strategies implemented by Customer Care Representatives (CCR) to enhance tourists’ comfort while vacationing in Bali. High-quality CCR service is a key determinant of positive travel experiences, particularly amid intensifying competition in the tourism industry. This research employs a descriptive qualitative method, collecting data through interviews, observations, and documentation. Data were analyzed using a SWOT approach and the TOWS strategy matrix to formulate appropriate strategic actions. The findings indicate that service strengths lie in a personalized approach, effective communication, and the use of technologies such as WhatsApp and Google Translate. Identified weaknesses include limited human resources in foreign-language proficiency and the absence of standardized, uniform service procedures. Opportunities arise from strong inbound tourist interest and advances in digital technology, whereas threats stem from competition with online, platform-based services (OTAs). The resulting TOWS strategies include optimizing service digitalization, conducting regular staff training, and strengthening service SOPs. These strategies demonstrably support smooth trip execution and improve tourists’ comfort during their stay in Bali. The study is expected to serve as a reference for tourism industry practitioners—particularly travel agencies—in designing more effective and sustainable service strategies.
Smart–Green Tourism: The Role of Digital Technologies in Strengthening Sustainable Practices at Destination Bali SUDARMINI, Ni Made; DAMAYANTI, Ida Ayu Kade Werdika; MULIATI, Ni Kadek; DEWI, Putu Esa Naranata
Journal of Tourism Economics and Policy Vol. 6 No. 1 (2025): Journal of Tourism Economics and Policy (January - March 2026) - In Press
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v6i1.1733

Abstract

This study explores how digital technologies are utilized to promote and implement sustainable tourism practices in Bali, Indonesia. Using a qualitative descriptive approach, the research investigates the integration of smart systems—such as e-ticketing, digital waste management applications, and eco-friendly mobile platforms—in shaping sustainable tourism behavior and governance. Data were collected through in-depth interviews, participant observation, and document analysis conducted in two key destinations: Sanur, representing government-led smart city initiatives, and Ubud, representing community-based green tourism. The findings reveal that digital innovation enhances efficiency, transparency, and environmental accountability while also fostering tourists’ awareness and participation in sustainability practices. Social media engagement, particularly through digital storytelling and user-generated content, plays a significant role in strengthening Bali’s image as a smart and sustainable destination. The study proposes a conceptual model of Smart–Green Tourism comprising four components: digital infrastructure, digital engagement, collaborative governance, and continuous monitoring. This model demonstrates how technological innovation and local cultural values can work synergistically to promote environmental stewardship and destination resilience. The study concludes that successful implementation of smart–green tourism in Bali requires cross-sector collaboration, inclusive digital literacy, and sustained commitment to eco-conscious innovation.
Enforcement of The Advocate Code of Ethics in Cases of Contempt of Court in Indonesia MARTHA, I Dewa Agung Gede Mahardhika
Journal of Tourism Economics and Policy Vol. 5 No. 4 (2025): Journal of Tourism Economics and Policy (October - December 2025) - In Press
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v5i4.1774

Abstract

The legal profession plays a crucial role in upholding justice and judicial authority. Advocates, as independent law enforcers, are bound by ethical standards governing their conduct in court. This study examines the enforcement of advocates' codes of ethics in Indonesia in contempt of court cases, focusing on the adequacy of the legal framework, the effectiveness of ethical sanctions, and implementation challenges through a normative legal approach supported by empirical data. The findings indicate that although Indonesia possesses a comprehensive normative basis through Law Number 18 of 2003 on Advocates, the Advocates' Code of Ethics, and provisions of the Criminal Code, the enforcement of ethical norms remains suboptimal in practice. Key obstacles include weak internal supervision mechanisms, fragmentation of advocate organizations, lack of transparency in ethical proceedings, conflicts of interest within disciplinary bodies, and the absence of clear guidelines distinguishing legitimate legal criticism from contempt of court. The case of advocate Firdaus Oiwobo illustrates the inconsistencies and delays in ethical enforcement, which ultimately undermine public trust in the legal profession. This study concludes that reforms are urgently needed, including the establishment of an independent and integrated ethical oversight body, the formulation of clear technical guidelines on contempt of court, and the strengthening of continuous legal ethics education. Such measures are essential to preserve the dignity of the legal profession, ensure legal certainty, and reinforce judicial authority in line with the principles of the rule of law.
Effectiveness of Edutrip and Storyselling in Increasing the Value of Environmentally Friendly Creative Economic Products in Super Priority Tourism Destinations PURWANTO, Purwanto; MISTRIANI, Nina
Journal of Tourism Economics and Policy Vol. 6 No. 1 (2025): Journal of Tourism Economics and Policy (January - March 2026) - In Press
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Indonesia's tourism industry has undergone significant transformation in developing super priority tourism destinations that emphasize sustainability and local creative economy empowerment. This study aims to analyze the effectiveness of integrating edutrip and storyselling in enhancing the value of environmentally friendly creative economy products at Borobudur super priority tourism destination. Using a qualitative approach with instrumental case study design, this research was conducted at Kriya Kayu Rik-Rok through in-depth interviews, participatory observation, focus group discussions, and documentation with 12 tourists and 8 stakeholders. The findings reveal five main themes of tourist perceptions: authenticity and local wisdom, integrated environmental awareness, transformative experiences, emotional value and personal meaning, and willingness to pay premium for sustainable products. The study develops the Sustainable Creative Value Enhancement Model (MPNKB) which demonstrates value transformation through four sequential stages: immersion, exploration, transformation, and integration. The integration of edutrip and storyselling proves effective in creating a "deep value ecosystem" that facilitates cognitive, affective, and behavioral transformation among tourists. This research concludes that the combined approach successfully transforms tourist perspectives toward sustainable consumption and creates emotional attachment to environmentally friendly creative product.
The Effect of Labor Force, Education, and Minimum Wage on Open Unemployment in East Java Province: A Spatial Disparity Approach 2020-2024 PURWANDARI, Siti; HANIFA, Nurul
Journal of Tourism Economics and Policy Vol. 6 No. 1 (2025): Journal of Tourism Economics and Policy (January - March 2026) - In Press
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v6i1.1779

Abstract

Open unemployment in East Java Province shows significant spatial disparities, with urban areas like Sidoarjo (6.49) experiencing much higher rates than rural regions like Pacitan (1.56%). This study aims to examine the effect of labor force participation, education, and minimum wage on open unemployment in East Java Province for the 2020-2024 period using a spatial disparity approach. The data used are secondary from BPS and the East Java Provincial Manpower Office. The analytical method employed is panel data regression with 190 observations (38 districts/cities × 5 years), and the Fixed Effect Model was selected based on Chow and Hausman tests. The results show that minimum wage has a significant negative effect on unemployment (coefficient = -1.356300, p = 0.0003), while labor force participation (p = 0.2344) and education (p = 0.1516) show no significant effect. The model demonstrates strong explanatory power with an Adjusted R² of 81.99%. These findings indicate that minimum wage policy effectively reduces unemployment through efficiency wage effects and aggregate demand stimulation, while the insignificance of education suggests serious skills mismatch issues. The study validates Friedmann's Core- Periphery Theory, showing that structural characteristics of regions dominate unemployment dynamics over time-varying factors in East Java's heterogeneous economic landscape.
The Influence of Tourism Experience on Revisit Intention with Emotional Attachment as a Mediator (A Case Study at Kuta Beach) PRIMANANDA, Pande Gde Bagus Naya; KUSUMA, A.A Made Indra Wijaya
Journal of Tourism Economics and Policy Vol. 5 No. 4 (2025): Journal of Tourism Economics and Policy (October - December 2025) - In Press
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the role of tourism experience in shaping domestic tourists' revisit intentions in Bali in the post-pandemic context, sending visitors, and the issue of declining experience quality. Referring to the inconsistencies in previous findings, the study examined the influence of tourism experience on revisit intentions and the mediating role of emotional attachment. Data were collected through a survey of 140 respondents who visited in the past two years and analyzed using PLS-SEM. The measurement results showed valid and reliable indicators; The aesthetic and escapist dimensions were the most dominant, while the entertainment dimension was removed because it did not meet the criteria. Structurally, tourism experiences were shown to enhance emotional well-being, but not to increase revisit intentions. Emotional attachment also had no effect on revisit intentions and did not act as a mediator. The findings confirm that revisit decisions are more likely influenced by other factors, such as perceived value, satisfaction, accessibility, and attraction variety. Consequently, managers need to design strong experiences along with more direct retention strategies. Revisit incentive programs can be prioritized on an ongoing basis.
Investment and Minimum Wages: Evidence from Indonesia Food and Beverage Manufacturing Industry Rachman, Muchammad Bintang Cahyo Andhika; Wasil, Mohammad
Journal of Tourism Economics and Policy Vol. 6 No. 1 (2025): Journal of Tourism Economics and Policy (January - March 2026) - In Press
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v6i1.1810

Abstract

This study analyzes the effect of Domestic Investment, Provincial Minimum Wage, and Foreign Investment on the Gross Regional Domestic Product (GRDP) of the Food and Beverage Processing Industry in Indonesia during the period 2014–2024. The research employs a quantitative approach using secondary data obtained from the Central Statistics Agency (BPS). Panel data from 38 provinces are utilized, and the Random Effect Model is selected as the most appropriate estimation method. The results indicate that Domestic Investment does not have a significant effect, while the Provincial Minimum Wage and Foreign Investment have a significant effect on the GRDP of the Food and Beverage Processing Industry. These findings are in line with the current government priority programs, namely industrial downstreaming and the Free Nutritious Meal Program. Therefore, this study is expected to provide policy recommendations for the government in strengthening industrial competitiveness, improving workers’ welfare, and supporting the success of current and future government programs

Page 18 of 18 | Total Record : 177

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