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INDONESIA
Jurnal Iso
Published by Indonesian Journal Publisher
ISSN : 27988775     EISSN : 27988260     DOI : https://doi.org/10.53697/iso.v1i1
Core Subject : Humanities, Social,
Humanities Environmental Science Social Sciences
JURNAL ISO publishes scientific papers on the research and scientific studies in the scope of humanities and social studies, such as anthropology, studies, business, communication studies, corporate governance, criminology, the study of cross-cultural, demographic, economic studies of development, the study of education and ethics, social geography, the study of information technology management, industrial relations, international relations, legal studies, media studies, political science, the study of population dynamics, the study of psychology, the study of public administration, social welfare, religious studies and linguistics.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 314 Documents
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Effective Communication In Rural Bureaucratic Practices (Study on the Government of Padang Capo Ilir Village, Lubuk Sandi Sub-District, Seluma Regency, Bengkulu Province) Diyan Putra; Sri Narti; Bayu Risdiyanto
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 2 (2022): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v2i2.1040

Abstract

This study aims to describe how the effective communication of the head of Padang Capo Ilir Village, Lubuk Sandi Sub-District, Seluma Regency in the practice of rural bureaucracy. This study used qualitative research methods. Data collection techniques were carried out using observation, interview and documentation techniques. This study used Effective Communication Theory according to Prijosaksono et al (2002), namely: Respect, Empathy, Audible, Clarity and Humble. Based on the theory used in this research, the research results are obtained: When solving a problem that arises, the head of Padang Capo Ilir Village, Lubuk Sandi Sub-District, Seluma Regency in the Practice of Rural Bureaucracy uses the deliberative method in finding the best solution. The communication that exists between the Head of Padang Capo Ilir Village, Lubuk Sandi Sub-District, Seluma Regency, with Village Officials and the community has been quite well established. This is indicated by the few complaints received, so it can be interpreted that the community is quite satisfied with the services provided by the Village Head and related Village Officials.
Mobile Banking As A Communication Media For Banking Services At Bank BTN Bengkulu Branch Robby Kurniawan; Sri Narti; Indria Indria
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 2 (2022): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v2i2.1045

Abstract

This study aims to find out how mobile banking is a communication medium for banking services at Bank BTN Bengkulu Branch, using Lasswell theory in Kurniawan (2018:62) which consists of: Who (who is the communicator), say what (what message he states), in which channel (what channel/media is used), to whom (who is the communicant) and whit what effect (the expected effect). This research is a qualitative research with a descriptive design. Data collection techniques in this study are primary data and secondary data. The results show that Who (who is the communicator), the communicator in this study is a mobile banking application at Bank BTN Bengkulu Branch. Say What (what message it states), the message given by the mobile banking application in this study is in the form of sentences or words and numbers desired by customers as mobile banking users of Bank BTN Bengkulu Branch. In Which Channel (What channel/media is used), the media in this study is the media used by customers in the use of mobile banking at Bank BTN Bengkulu Branch, namely the andorid phone. To Whom (Who is the communicant), the communicant in this study is the customer of Bank BTN Bengkulu Branch. Whit What Effect (Expected Effect), the effect in this study is to direct the communicator (application) to communicate according to what the customer wants so that ongoing transactions through the mobile banking application can run successfully and successfully.
The Meaning Of Moral Messages In Anime Films Boruto: Naruto The Movie (Semiotic Analysis of Roland Bhartes) Dandi Agustian; Yanto Yanto; Sapta Sari
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 2 (2022): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v2i2.1046

Abstract

Film is one of the mass communication media that very effectively conveys communication messages for humans. Boruto: Naruto the Movie is one of the films resulting from the process of visualizing comics (manga) which has become a favorite film in Indonesia. This study aims to describe the meaning of moral messages contained in the anime film Boruto: Naruto the Movie. This research is a qualitative descriptive research with Roland Barthes' Semiotic analysis approach. Data collection in this study used two techniques, namely observation and documentation. The results showed that the meaning of the moral messages contained in the anime film Boruto: Naruto the Movie includes: 1) cooperation, 2) the importance of the process in education, 3) caution in speech, 4) persistence, 5) mother's attention to her child, 6) father's attention to her child, 7) prohibition of cheating, 8) concern, 9) apologizing, 10) self-confidence, 11) mutual understanding, 12) pronouncing in, and 13) firm stance. The meaning of denotation, connotations and myths conveyed by the director and writer make Boruto: Naruto the Movie worth watching for viewers because it contains a moral message that is familiar with our daily lives.
The Performance of the Fire Service Office of Central Bengkulu Regency in Dealing with Fire Hazards Risondi Risondi; Evi Lorita; Antonio Imanda; Marida Sari Ningsih
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 2 (2022): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v2i2.1115

Abstract

This study aims to determine the performance of Central Bengkulu Regency Fire Department in dealing with fire hazards. Data collection techniques were carried out by means of in-depth interviews, observation and documentation. After the research results were obtained, they were analyzed by means of data reduction, data presentation and conclusion drawing. There were 6 informants in this study consisting of 3 key informants and 3 main informants. This study used the theory of Lazer 1977 in Bintoro and Daryanto (2017:153). The Technician component, in accepting prospective employees at the Fire Department, must have requirements such as an equivalent high school diploma, physically and mentally healthy, male height 165 cm and female 160 cm and have special skills. The training and seminars conducted by the firefighters are limited in nature, not all officers receive special training, only firefighters who are close to the leadership can attend training and seminars. Conceptual ability, the way the leader overcomes problems that occur in the field by using a personal approach to firefighters or employees to overcome the problem of fire hazards. The leadership takes a personal approach to each officer and the existing units or posts so that they can give direct responsibility to Danton in giving orders to existing officers. Interpersonal Relations Ability, the leaders only receive reports from Danton about information on fires that have occurred in the community. The leaders rarely go directly to the scene of a fire incident. The community was dissatisfied with the performance of the firefighters in extinguishing the fire at the fire site due to the delay in the fleet of cars arriving at the location to extinguish the fire.
Policy Evaluation Of The Pagar Dewa Village Head Of Ondok Kelapa District, Bengkulu Central District In The Use Of Village Funds In 2020 Mirwansyah Mirwansyah; Asnawati Asnawati; Antonio Imanda; Bando Amin C. Kader
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 2 (2022): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v2i2.1116

Abstract

This study aims to determine the "Policy Evaluation of Pagar Dewa Village Head, Pondok Kelapa Sub-District, Central Bengkulu Regency in the Use of Village Funds in 2020". Data collection techniques were carried out by means of in-depth interviews, observation and documentation. After the research results were obtained, they were analyzed by means of data reduction, data presentation and conclusion drawing. There were 5 informants in this study consisting of 2 key informants and 3 main informants. The theory used in this research is the theory According to Wayne Parsons (2008:549-552), there are two kinds of policy evaluation models used, namely Formative Evaluation and Summative Evaluation. Based on the results of the study, conclusions can be drawn, namely: 1. Formative Evaluation: a. The implementation of Village Government, the services provided by village officials are quite good but there needs to be improvements in providing services for the community. b. In the field of Village Development Implementation, the construction of concrete rebate roads is of poor quality, seen that the resilience of the building is still very lacking even though the village has budgeted a very large amount. c. The field of Community Development, training, meetings and competitions held by the village or outside the village, the village head always provides information on activities to the community. d. In the field of Community Empowerment, in planning and making programs in the village, everything is involved from the village head, village officials, community leaders, BPD leaders, traditional leaders, religious leaders, youth organizations, and representatives from the community. e. Emergency Disaster Management Sector, In the case of natural disasters such as flooding, village heads and village officials are quick to respond and respond to help people whose houses are flooded and damaged. 2. Summative Evaluation, namely: a. The construction of concrete rebate roads had an impact before the construction was carried out where two-wheeled vehicles were difficult to pass during the rainy season. b. The impact of the construction of concrete rebate roads makes it easier to transport agricultural products, cheaper transportation costs and faster time. c. There is no land compensation by the village government to the community, it is difficult to access roads to bring building materials, and the workforce is quite high. d. The decision of the village head to carry out the construction of the concrete rebate road is in accordance with the results of consultations with the community represented by village officials and community leaders.
The Village Head Performance in Village Physical Development (Study in Renah Panjang Village, Lubuk Sandi District, Seluma Regency). Ririn Andita Sari; Antonio Imanda; Yusuarsono Yusuarsono; Bando Amin C. Kader
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v3i1.1146

Abstract

The aim of the study was to determine the Village Head's Performance in the village Physical Development (Study in Renah Panjang Village, Lubuk Sandi Sub-District, Seluma Regency). The method used in this study was descriptive qualitative research. Furthermore, data collection techniques were carried out by means of in- depth interviews, observation and documentation. After the research results were obtained, they were analyzed by means of data reduction, data presentation and drawing conclusions. There were 5 informants in this study consisting of 2 key informants and 3 main informants. This study uses the theory according to performance according to Wibowo (2009: 376) in his book as follows: Attitude Approach in planning village physical development with the coordination of village heads, village officials, BPD members and village community leaders are involved with the results of joint deliberations to determine the implementation development in the village. Even though not all of the community was involved, those who still had a close relationship with the village head were invited to hold discussions. Those who disagree or agree are not involved at all. Behavioral Approach in terms of the information provided by the village head regarding the disbursement of the Village Fund, it was not transparent to the community, only village officials knew when the disbursement of the funds was disbursed. Whereas the community only found out or were informed when there was a deliberation on the planning and implementation of the village's physical development, and even then, the village head who was present, such as community leaders and BPD members, was invited. The Hasi Approach there are some members of the community, such as village officials, community leaders, and BPD members who are involved in the process of planning and implementing village physical development. Meanwhile, some communities are not involved in the process of planning and implementing village physical development directly because there is a lack of closeness with the village head and village officials. The Human Resources Contingency Approach in village officials is still lacking in serving the needs of the community because the average education of high school graduates and Package C school, no one graduated from D3 or S1. Mastery of technology such as computers or laptops, most village officials cannot use or operate, except the village secretary.
Effective Communication Techniques in Conveying Religious Values Through Animated Films (Study at Al Marjan Elementary School, Bengkulu City) Anisa Dwi Saputri; Anis Endang; Bayu Risdiyanto
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v3i1.1149

Abstract

This research purpose is to describe dffective communication in delivering religious values with Animated movie. This research is gwantitative research and data are collected by using observation. interview and documentation. The result of this research shows hat efective communication technigues which used by teachers at SD AL MARJAN Bengkulu city in delivering religious values by building eredibiliay On students by creating learning system becomes fa, such as Watch Upin and Ipin movie together. Teachers tricd to obtain students" ust and with hat trust, it made teacher able to deliver the religious values material. Writer saw that religion teachers have selfcreativeness during teaching. When delivering religious values wilh Upin and Ipin animation, teachers used several ace expression and gestures s0 ihe delivery became. more interesting and eomicted. By having his attraction, students will be interested in paying attention 40 what Ihe teacher is saying. When Ihe teacher explains Ihe material. Especially religious values, the teacher already understands what the students are like, the teacher is able to listen 10 what the students say, not only listening but aho responding, paying aitention 10 students, s0 that students become clase and familiar. Afier finishing delivering the material he students seemed very enihusiastic and asked some guestions 10 Ihe teacher, and the teacher responded. very well s0 hat there was a discussion. teachers and students use language that is easy t0 understand, ihis makes ihe atmosphere 0f communication come alive, and ihe message conveyed can be well received. Upin Ipin animated movie was Ehasen for reasons acconding 10 Ihe age af Ihe students, it is still very popular with students, easy 10 understand and in accordance with Ihe material to be delivered by the teacher. The teacher can accept the student situation, accept all the different habits and character of students.
Communication Privacy Management Of Celebgrams In Bengkulu City Ardiyes Mentari Santoso; Anis Endang; Indria Indria
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v3i1.1150

Abstract

The purpose of this research is to find out the Management of Communication Privacy on Selebgram at Bengkulu city. This research uses Petronio’s theory, 2002 about communication privacy management. This research uses the qualitative research method. Data are collected by using observation, interview, and documentation as the method. The result of this research generally shows that the informants said it is very important to keep safe the privacy in selebgram era because it helps them for example to keep their figure and prevent from being talked back and can choose or negotiate with self whether to post or not about problems in their lives and family. And only will share good posts to be viewed by the public or followers.
Service Responsiveness Of PT. Pelabuhan Indonesia II (PERSERO) Bengkulu Branch In Responding Container Service User Complaints Diana Tiarani; Vethy Octaviani; Indria Indria
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v3i1.1151

Abstract

This study aims to determine the service responsiveness of PT Pelabuhan Indonesia II (Persero) Bengkulu Branch in responding the complaints from container service users. This research is qualitative research that uses deductive data analysis techniques. This indicates that the research method is descriptive. Service responsiveness is analyzed by applying 4 (four) main elements of responsiveness theory in service, namely (1) good attitude and communication; (2) prompt service; (3) proper service; and (4) careful service. The results showed that the complaint service for container services at P.T. Pelabuhan Indonesia II (Persero) Bengkulu Branch has contained the four elements in the theory of responsiveness. The company responds to various container customer complaints with good communication and attitude without discrimination. Submission of important information related to procedures in container and unloading activities is delivered transparently, both face-to-face and through social media in accordance with customer expectations. PT. Pelindo II (Persero) also continues to strive to respond to complaints more quickly. Even though there are complaints that have not been responded to perfectly, the company will be responsible and try to compensate for the loss of the container service users. Then, the service of complaints from container service customers has also been responded to appropriately. The company has made it easier for customers to make complaints, either through a letter of complaint submitted directly to the company or via email and social media. Next is PT. Pelindo II (Persero) Bengkulu Branch also fulfills the last element of responsiveness theory, namely careful service. This means that various complaints from container service users are taken seriously and carefully. This is done to minimize losses, both for customers and for the company itself.
Podcasts as a Communication Media in Increasing Knowledge of the Millennial Generation Dolly Syaitiawan; Sapta Sari; Anis Endang
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v3i1.1152

Abstract

According to the background about the problem in this research, the purpose of this research is to improve the knowledge which still unknown about politics, economics, new knowledge also speaking style which obtained from the guest the podcast host. This research uses qualitative research and data are collected by using observation, interview, documentation. The theory which used in this research is Notoatmodjo (2012). The result of this research is to find out about information, education, and entertainment. The benefit obtained from watching the Deddy Corbuizer podcast is to obtain information about political history, economics, new knowledge, and how to be good and correct in speaking technique also to make the communication are delivered with a relaxed style and not too difficult and avoid ambiguity.

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