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INDONESIA
Indonesian Journal of Economics and Management
Published by Politeknik Negeri Bandung
ISSN : -     EISSN : 27470695     DOI : https://doi.org/10.35313/ijem
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Indonesian Journal of Economics and Management (IJEM) is a journal published by the Accounting Department of Politeknik Negeri Bandung, Indonesia. IJEM (Online ISSN: 2747-0695) published thrice a year (March, July, and November). The journal invites scholars, practitioners, and researchers to submit articles to the editorial team. The IJEM only accepts and reviews the manuscripts that have not been published previously in any language and are not being reviewed for possible publication in other journals. The main subjects for economics and management include finance, accounting, banking, corporate governance, marketing, human resource, strategic management, and others.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 381 Documents
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An Empirical Analysis of Student Satisfaction with Lecturer Teaching Quality: Applying the Expectation-Disconfirmation Theory Chandra, Dicky; Fitriyanto, Arief
Indonesian Journal of Economics and Management Vol. 4 No. 3 (2024): Indonesian Journal of Economics and Management (July 2024)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v4i3.6425

Abstract

This study explores the gap between student expectations, actual experiences, and satisfaction with the quality of teaching at the Faculty of Economics and Business at Universitas Muhammadiyah Prof. Dr. Hamka (UHAMKA). The research is guided by Expectation-Disconfirmation Theory (EDT) and aims to evaluate the alignment of teaching quality with student expectations. Using a quantitative approach, data were collected through questionnaires distributed to 1,731 students, with 261 responses analyzed. Descriptive statistics, gap analysis, and multiple regression were employed to analyze the data. The findings reveal that actual experiences significantly impact student satisfaction, with key gaps identified in lecturers' subject knowledge, openness to student input, and clarity in material delivery. Recommendations are made for improving pedagogical skills and aligning teaching methods with student needs.
Unveiling Resilience: Key Factors Shaping the Survival of Bandung's Muslim Fashion Industry During the COVID-19 Era Asih, Vemy Suci
Indonesian Journal of Economics and Management Vol 5 No 1 (2024): Indonesian Journal Of Economics and Management
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i1.6498

Abstract

The covid-19 pandemic has had an impact on various business sectors, including the Muslim fashion industry in the city of Bandung. When many businesses experienced business setbacks, Muslim fashion was able to survive through the covid-19 pandemic. The purpose of this study is to find out what are the factors that affect the Muslim fashion industry through the covid-19 pandemic in the Bandung City area. The method used in this study is quantitative, with factor analysis techniques. The variables used in this study are human resources, innovation, digital marketing, service quality, design, and price. Data was obtained from the results of the distribution of questionnaires filled in by respondents. The sample used in the study was 22 respondents, namely entrepreneurs engaged in Muslim fashion in the Bandung area, West Java, Indonesia. The characteristics of the sample used are, entrepreneurs in the Muslim fashion sector, have a place of business in the Bandung area, the business has been running at least from 2018 to 2021, this business has online and offline stores. The results of this study show that there are two factors that have a positive effect on the resilience of the Muslim fashion industry. The first factor is human resources, service quality, and design. The second factor is innovation, creativity, and digital marketing.
Maximizing Guest Satisfaction and Financial Benefits: An Integrated Approach in Wimarion Hotel Management Intiar, Septa; Rahayu, Enik; Prabowo, Bayu Ade; Yuliamir, Henry
Indonesian Journal of Economics and Management Vol. 5 No. 1 (2024): Indonesian Journal of Economics and Management (November 2024)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i1.5729

Abstract

This study delves into an integrative management approach within the context of Wimarion Hotel, with a dual focus on augmenting guest satisfaction and enhancing financial viability. Through the incorporation of pivotal factors encompassing front office services, pricing dynamics, customer communication strategies, interior design aesthetics, and overarching business strategies, the research endeavors to pinpoint variables that can be optimized to synergistically boost employee productivity and fiscal gains. Employing a quantitative cross-sectional methodology, data was gathered from a sample of 100 randomly chosen hotel patrons via questionnaire dissemination. Analysis underscores a statistically significant positive correlation between guest satisfaction, financial profitability, and the realization of an integrated management framework. These findings underscore the imperative of adopting comprehensive strategies in hotel administration, underscoring the intrinsic linkages between guest contentment and fiscal prosperity in achieving overarching management cohesion.
Analysis of Job Characteristics, Performance, and Work Life Balance in Generation Z Workers Rensiana, Septa; Wulandari, Jeni; Roni, May
Indonesian Journal of Economics and Management Vol. 5 No. 1 (2024): Indonesian Journal of Economics and Management (November 2024)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i1.6406

Abstract

Generation Z employees generally prioritize flexibility in their work and an environment that promotes personal growth. This learn focus to search the affect of job characteristics on the performance of Generation Z workers in Bandar Lampung, with work-life balance serving as a moderating variable. A quantitative approach was employed, using the PLS-SEM method, with data collected from 100 informant through purposive sampling and analyzed via SmartPLS 3.0. The analysis included outer model tests, inner model tests, and direct and indirect affect hypothesis testing. The findings reveal that job characteristics have a positive and significant effect on both work-life balance and performance, while work-life balance has a significant negative impact on performance. However, work-life balance does not significantly moderate the affect of job characteristics to performance, indicating that it weakens the relationship. These insights are intended to inform managerial strategies regarding work-life balance policies to enhance the performance of Generation Z workers.
The Analysis of Affiliate Marketing, Video Marketing, and Halal Brand Awareness Factor in Influencing Consumer Decisions in Purchasing Implora Products Tussifah, Hamidah; Nabila, Adzimatinoor Nabila
Indonesian Journal of Economics and Management Vol. 5 No. 1 (2024): Indonesian Journal of Economics and Management (November 2024)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i1.6444

Abstract

Effective marketing strategies are crucial with the rapid growth of e-commerce and fierce competition in the cosmetics industry. This study analyzes the impact of affiliate marketing, video marketing, and halal brand awareness on consumer purchase decisions for Implora products. Using a quantitative approach, data were collected through questionnaires, observations, and surveys from 122 respondents who use Implora products, and analyzed with SPSS version 25. Multiple linear regression and T-tests reveal that affiliate marketing positively and significantly influences purchase decisions (tcount 2.497 > ttable 1.980). Conversely, video marketing shows a negative and significant effect (tcount -2.677 > ttable 1.980). Halal brand awareness positively and significantly affects decisions (tcount 3.381 > ttable 1.980), reflecting its importance in Indonesia's Muslim-majority market. Aspects like halal knowledge, hygiene, and safety enhance consumer trust, offering insights for more effective strategies to boost Implora's competitiveness and market share.
Unveiling Resilience: Key Factors Shaping the Survival of Bandung's Muslim Fashion Industry During the COVID-19 Era Asih, Vemy Suci
Indonesian Journal of Economics and Management Vol. 5 No. 1 (2024): Indonesian Journal of Economics and Management (November 2024)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i1.6501

Abstract

The covid-19 pandemic has had an impact on various business sectors, including the Muslim fashion industry in the city of Bandung. When many businesses experienced business setbacks, Muslim fashion was able to survive through the covid-19 pandemic. The purpose of this study is to find out what are the factors that affect the Muslim fashion industry through the covid-19 pandemic in the Bandung City area. The method used in this study is quantitative, with factor analysis techniques. The variables used in this study are human resources, innovation, digital marketing, service quality, design, and price. Data was obtained from the results of the distribution of questionnaires filled in by respondents. The sample used in the study was 22 respondents, namely entrepreneurs engaged in Muslim fashion in the Bandung area, West Java, Indonesia. The characteristics of the sample used are, entrepreneurs in the Muslim fashion sector, have a place of business in the Bandung area, the business has been running at least from 2018 to 2021, this business has online and offline stores. The results of this study show that there are two factors that have a positive effect on the resilience of the Muslim fashion industry. The first factor is human resources, service quality, and design. The second factor is innovation, creativity, and digital marketing.
The Existence of Warm Glow, Altruistic, and Egoistic Motives in Food Consumers with Ethical Claims: A Case Study of Organic Products in Indonesia Cahyasita, Dhika
Indonesian Journal of Economics and Management Vol. 5 No. 3 (2025): Indonesian Journal Of Economics and Management (July 2025)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i3.5691

Abstract

Abstract: This study investigates the motives behind organic food consumption and examines the relationship between warm glow and altruism. Data were collected from 219 respondents through a Likert-scale questionnaire and analyzed descriptively. The findings reveal that altruistic motives consistently outweigh egoistic motives among consumers, regardless of whether the products were purchased online or offline. Additionally, the warm glow effect demonstrates a positive correlation with altruism, providing added emotional benefits to pro-environmental and pro-social behaviors. These results suggest that incorporating emotional experiences into organic product marketing strategies can enhance consumer engagement and drive sustainable consumption.
Training Program as a Moderator for Enhancing the Influence of Service Quality on Hajj Decision-Making at ESQ Tours and Travel El Medinah, Syamsa; Maulidizen, Ahmad
Indonesian Journal of Economics and Management Vol. 5 No. 2 (2025): Indonesian Journal of Economics and Management (March 2025)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i2.5771

Abstract

The Hajj pilgrimage stands as the fifth cornerstone of Islam, defined linguistically as a deliberate engagement in noble or virtuous acts. Technically, it entails the pilgrimage to the Kaaba to fulfill specific rituals and is obligatory for capable and willing Muslims, spanning from the 9th to the 13th of Dhu al-Hijjah. With Indonesia hosting the world's largest Muslim population, Saudi Arabia, as the Hajj pilgrimage's host and organizer, sets limitations or quotas for each Hajj season. ESQ Tours and Travel, among the Hajj travel agencies in Indonesia, specializes in offering tailored Hajj services. This research endeavors to scrutinize the impact of service quality on the decision to embark on the Hajj pilgrimage with ESQ Tours and Travel, incorporating the moderating variable of training programs. Employing a quantitative research approach, data is collected via a questionnaire distributed through Google Forms and managed using Smart-PLS 3. The study's population comprises 915 individuals, with a sample of 90 respondents selected using a nonprobability sampling technique—these respondents being Hajj pilgrims registered with ESQ Tours and Travel in 2022. The research findings reveal an R-Square value of 0.754, representing 75.4%, indicating a significant influence of service quality and training programs on the purchasing decision, with a robust effect. Specifically, the study underscores the substantial and positive impact of service quality and training programs on the purchasing decision. However, it concludes that there is no moderating effect of training programs on the relationship between service quality and the purchasing decision
The Effect of Price, Promotion and Location in the Shopee Marketplace on Purchasing Decisions of SDID Customers with Purchase Intention as a Mediating Variable Sri Nathasya; Reynaldi Pramudita Subakti
Indonesian Journal of Economics and Management Vol. 5 No. 2 (2025): Indonesian Journal of Economics and Management (March 2025)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i2.6497

Abstract

SDID is a company operating in Surabaya City, East Java, Indonesia that specializes in dental and oral health supplies. The company sells a wide range of products, from professional dental equipment to general oral care items, such as toothbrushes and mouth sanitizers. Through the Shopee marketplace platform, SDID reaches consumers online, making the store one of the top choices for professionals and people who need quality dental health products in Surabaya and surrounding areas. The purpose of this study was to determine the effect of price, promotion, and location on purchase intention, determine the effect of price, promotion, and location on purchasing decisions, determine the effect of purchase intention on purchasing decisions, and determine the effect of purchase intention as a mediating variable on the effect of price, promotion, and location on purchasing decisions on the Shopee marketplace at the SDID store. This study has a sample size of 200 respondents who are dentists or dental experts, have made purchases at SDID at least once with a nominal purchase of more than or equal to IDR 300,000. The method in this study is quantitative, with analysis using Partial Least Square - Structural Equation Model (PLS-SEM). This study shows that price, promotion, and location have a significant and positive effect on buying interest in the Shopee marketplace at the SDID store. Furthermore, price, promotion, and location have a significant and positive effect on purchasing decisions on the Shopee marketplace at the SDID store. Then, buying interest has a significant and positive effect on purchasing decisions on the Shopee marketplace at the SDID store. Finally, buying interest is able to mediate the relationship between price, promotion, and location on purchasing decisions at the Shopee marketplace in the SDID store.
Financial Sustainability On Islamic Banking: Intellectual Capital And Knowledge Management Purbayati, Radia; Hatma Juniwati, Endang; Pakpahan, Rosma; hadiani, fatmi; Aini, Nurfina
Indonesian Journal of Economics and Management Vol. 5 No. 2 (2025): Indonesian Journal of Economics and Management (March 2025)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i2.6524

Abstract

Intellectual Capital is one of the most important factors that can affect the company's performance from the capital aspect, including employee productivity, improving company skills, increasing company profits and creating a sustainable competitive advantage. In addition, Knowledge Management is also an important factor affecting bank performance. Effective knowledge management can improve operational efficiency, decision-making processes, and innovation capabilities within financial institutions, ultimately leading to improved sustainable financial performance. Therefore, this study aims to identify the effect of non-physical capital in the form of intellectual capital and knowledge management simultaneously on sustainable financial performance in Islamic banking. The urgency of the research is important to provide direction for increasing market share, optimizing intellectual capital, and knowledge management in achieving global sustainable competitive advantage of Indonesian Islamic banking. The research shows that the best model in testing is to use the Random Effect Model (REM). SCE, RCE and KM variables are variables that have a significant effect in the model with a positive direction. Meanwhile, HCE and CEE variables do not have a significant effect on the model.

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