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Jurnal Manajemen Bisnis Transportasi dan Logistik
Published by Institut Transportasi dan Logistik Trisakti
ISSN : 23565519     EISSN : 2407635X     DOI : 10.54324
Core Subject : Economy, Science, Social, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation
The Journal of Transportation and Logistics Business Management is published by the Fakultas Manajamen dan Bisnis Institut Transportasi dan Logistik Trisakti as a scientific responsibility and the embodiment of the "Tridharma" of higher education. The scope of the article includes: Digital Service Management in Transportation and Logistics Multimodal Transportation Management Logistics Management Supply Chain Management Transport and Tourism Management Transport and Environment Safety in Transportation and Logistics Transportation Management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 8 Documents
 1 
Search results for , issue "Vol. 8 No. 1 (2022): Juni" : 8 Documents clear
Pengaruh Kualitas Layanan dan Harga terhadap Kepuasan Pelanggan JNE Pusat di Tomang Jakarta Barat Pribadi, Sulistya; Setyawati, Aswanti; Muldiansyah, M. Iqbal
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 8 No. 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.1364

Abstract

Logistics services are fast-growing services due to the flow of information and goods, as well as higher consumption needs. This is also due to the development of the e-commerce business and people's desire to make transactions more practical and economical. PT. Tiki Jalur Nugraha Ekakurir (JNE), located in Tomang, West Jakarta, is a logistics service company that provides services for domestic and international goods delivery. JNE is always committed to providing the best service to achieve integrity and satisfying quality for its customers. This study aims to analyze the effect of service quality and price on customer satisfaction at JNE Pusat. The research method is quantitative, using a questionnaire distributed to 109 respondents who are JNE Pusat customers. The data is processed using SPSS 29, with instrument testing using validity and reliability tests. The methods of data analysis used are simple linear regression, multiple linear regression, t-test, f-test, and the coefficient of determination.The results of this study indicate that service quality and price have a positive and significant effect on customer satisfaction, with a determination coefficient of 58%. This means that 42% of customer satisfaction is influenced by other factors.
Pengaruh Keselamatan Kesehatan Kerja dan Disiplin Kerja Terhadap Kinerja Karyawan PT Gapura Angkasa Terminal 3 Bandara Soekarno Hatta Pada Masa Pandemi Tahun 2021 Rustandi, Lola Violetta; Sihombing, Sarinah; Suhaedi, Eddy
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 8 No. 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.763

Abstract

The purpose of this study was to determine and analyze the simultaneous effect of occupational health safety and work discipline on employee performance of PT Gapura Angkasa Terminal 3 Soekarno-Hatta Airport during the 2021 pandemic with quantitative approach method and the data collection method was in the form of field research, and library research data. The data analysis method used are Multiple Linear Regression Analysis, Multiple Correlation, Coefficient of Determination (R2 Test), F Statistics Test, and T Test and the results of this study indicate that the F test result shows that the score of F value = 354,564 > F table = 3,12 that means occupational health and safety and work discipline simultaneously have a significant effect on employee performance on PT Gapura Angkasa Terminal 3 Soekarno-Hatta Airport during the 2021 pandemic.
Pengaruh Electronic Word Of Mouth dan Brand Trust Terhadap Keputusan Pembelian Tiket Pesawat Melalui Layanan Tiket.Com AN, Charles; Alvia A, Indira
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 8 No. 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.1144

Abstract

Along with the rapid development of internet technology, various online travel agents (OTA) were born, one of which is Tiket.com. Even though it has been established longer, Tiket.com is still less competitive with OTA competitors, Traveloka. This is marked by more consumers making purchase decisions through Traveloka than Tiket.com. The purpose of this study is to determine the influence  of electronic word of mouth (EWOM)  and brand trust both partially and simultaneously on the decision to purchase airline tickets through Tiket.com services. This research is a causal associative research using a quantitative approach. Data collection was carried out using questionnaires with a sample of 100 people. The data analysis technique used is multiple linear regression analysis. The result of this study is that EWOM  and brand trust have a positive and significant influence on purchasing decisions, both partially and simultaneously.
Analisis Permasalahan Transportasi Berkelanjutan di Kota Metropolitan Surabaya : Studi Kasus Perkotaan Padat Penduduk Novita, Dwi
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 8 No. 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.1251

Abstract

This research aims to examine the issues and solutions of sustainable transportation in the metropolitan city of Surabaya, focusing on densely populated urban areas. The research method used in this study is qualitative, relying on secondary data sources. The findings of this study reveal that one of the main factors causing transportation problems in urban areas, especially in Surabaya, is the high number of motorized vehicles leading to traffic congestion. Secondly, there is a lack of efficiency in public transportation. Thirdly, there is a lack of comfort and safety. Fourthly, there is a scarcity of facilities in public transportation, and lastly, there is a lack of awareness among the population regarding the use of traffic facilities. Then, the high rate of growth in Surabaya city will result in a significant amount of traffic congestion in certain areas. Transportation challenges with cross-regional impacts, such as in the metropolitan urban areas of Surabaya, cannot be addressed or handled separately by individual regions. To overcome these challenges, coordination and cooperation between various areas are required. In order to achieve efficiency and optimal results, it is recommended that management be carried out in an integrated manner as a single system, without considering administrative boundaries. From these issues, the researcher proposes a solution, which is the establishment of sustainable transportation such as the Mass Rapid Transit (MRT), improving facilities and infrastructure to support the transportation sector, and raising public awareness to encourage the use of public transportation.
Efektivitas Pengelolaan Kapal Latih Arief, Muchlis Imanullah; Syafaat, Buce Akhmad; Hadijah, Hadijah; Rohyana, Mochamad Furqon; Sugiawiharja, Egi; Setyawati, Aswanti
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 8 No. 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.1297

Abstract

The function of the training ship is as a place for education, training, demonstration and simulation at sea and as a laboratory for educational and teaching activities that develop and improve knowledge, skills, understanding and experience as well as attitudes on board. The aims of the research is to find out whether the management of the training vessel, study case on board KL MH Thamrin, is effective and efficient according to its function, and also to find out whether the management of the training vessel is optimal for human resource development under the Sea Transportation Human Resources Development, as well as to find out the legal and regulatory aspects that support implementation of training activities as a practical learning for cadets. The research’s method is qualitative descriptive. The results showed that the level of effectiveness of the management of the training vessel was effective in the purpose of familiarizing the cadets before carrying out marine practices on commercial vessels. However, there needs to be consistency in the duration of the training implementation. Guidelines for the implementation of training on training ships have not been implemented optimally. There needs to be assignments for lecturers/instructors on board. Programs and training on training ships have not been fully accommodated in the education and training curriculum.
Pengaruh Transportasi Umum Terhadap Perkembangan Antar Wilayah Administrasi di Jakarta Putri, Nasha Indi Pratama
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 8 No. 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.1249

Abstract

Public transportation plays an important role in the economic growth of a city by increasing people's mobility, distributing goods and services, and encouraging investment. One of the cities with the best public transportation in Indonesia is Jakarta. This study aims to analyze the effect of public transportation on people's mobility and the economy between administrative areas in Jakarta. The research method uses descriptive qualitative analysis using secondary data from the Central Statistics Agency (BPS) and Ministry Relationship Directorate General Railways. The research focuses on the transportation and warehousing sector by using GDP as an indicator of economic growth. Research results show high mobility in Jakarta has an impact on economic and sector growth transportation contribute to GRDP. Public transportation such as Transjakarta and Commuter Line Trains are the main choices in transportation mobility for Jakarta residents who reflect awareness of continuity, reduce traffic congestion and contribute to the development economy besides That Transportation common in Jakarta facilitates delivery of goods and services. Efficient transportation development and integration carried out by the Jakarta government is key in supporting economic growth and mobility of people, goods and services in Jakarta.
Niat Membeli dan Kepercayaan Pelanggan Online Marketplace Sitorus, Marthaleina Ruminda; Anggiani, Sarfilianty; Yuliantini, Yuliantini; Keke, Yulianti; Ghafar, Abdul
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 8 No. 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i2.1193

Abstract

This research is to determine the factors that influence the purchase intention of customers or potential customers that mediated by trust in online marketplaces during the COVID-19 pandemic and entering the digital era 4.0. This study used quantitative descriptive method by distributing questionnaires to respondents. The sample used was 306 respondents. This research uses path analysis techniques with the Structural Equation Model (SEM) Partial Least Square (PLS) method with the help of SmartPLS software. The results of the direct influence hypothesis test show a significant and positive influence on each latent variable except for the results of the hypothesis test of the effect of ease on trust which has a direct but not significant and positive influence. While in the indirect influence test, latent variables have a significant and positive indirect influence, except for the indirect influence of convenience on purchase intention mediated by customer or prospective customer confidence. Thus, marketplace application business people are expected to improve digital marketing services, especially in the ease of using applications so that they can increase purchase intent that further makes transactions on marketplace applications. 
Peranan Transportasi Multimoda dan National Logistic Ecosystem (NLE) dalam Meningkatkan Daya Saing Logistik Nasional Sitorus, Budi Santoso
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 8 No. 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.735

Abstract

Multi-modal transport is an important component of the logistics system, since freight transport will be more efficient if it is carried out in a single document. The use of multimodal transportation is still less in demand by logistics businesses, because fewer assets owned by companies or entrepreneurs will cause costs for entrepreneurs. In the delivery of consumer goods require cheaper shipping costs, while on the part of the sender of the goods the necessary costs are means of transport and a short time, for that delivery rates based on volumetric goods. The problem of research is that there is over load, distribution inefficiency and there is no logistics platform from upstream to downstream. Research methods with qualitative descriptive approach, secondary data collection techniques obtained from various sources, and data analysis used is SWOT analysis.

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