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All Journal JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Jurnal Manajemen Bisnis Transportasi dan Logistik Jurnal Pengabdian Sosial JURNAL ABDIMAS TRANSPORTASI & LOGISTIK Logistica : Journal of Logistic and Transportation Jurnal Riset Pendidikan Multidisiplin dan Pengabdian Kepada Masyarakat
Charles AN, Charles
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Religion Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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The Effectiveness of Warehouse Utilization at Soekarno-Hatta Internasional Airport Majid, Suharto Andul; Rizaldy, Wynd; AN, Charles
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 1 (2015): JURNAL MANAJEMEN TRANSPORTASI & LOSGISTIK
Publisher : STMT Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In order to improve the performance of cargo warehouse owned by PT JAS, layout redesigning is carried out. It is to facilitate the operator in storing, moving, and carrying cargo so that these activities can run quickly and systematically with relatively low cost. By using the method of Cube per Order Index (COI) that refers to the data of import cargo movement in 2010, it is found that the utilization of PT JAS warehouse at Soekarno-Hatta international airport can still be optimized up to a hundred percent from the current condition. Key words: Warehouse layout, effectiveness of warehouse, and method of cube per order index
The Effectiveness of Warehouse Utilization at Soekarno-Hatta Internasional Airport Rizaldy, Wynd; Majid, Suharto Abdul; AN, Charles
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 1 (2015): MARET
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v2i1.127

Abstract

In order to improve the performance of cargo warehouse owned by PT JAS, layout redesigning is carried out. It is to facilitate the operator in storing, moving, and carrying cargo so that these activities can run quickly and systematically with relatively low cost. By using the method of Cube per Order Index (COI) that refers to the data of import cargo movement in 2010, it is found that the utilization of PT JAS warehouse at Soekarno-Hatta international airport can still be optimized up to a hundred percent from the current condition.
Sosialiasi Consumer Behavior Kepada Konsumen Usia Muda: Menjadi Konsumen yang Cerdas Lermatan, Edwin; Firdaus, Muhammad Iqbal; Widyanto, Prima; Ghafar, Abdul; An, Charles; Octaviani, Reni Dian
Jurnal Abdimas Transportasi & Logistik Vol 3, No 2 (2023): Oktober
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v3i2.1490

Abstract

This activity aims to provide socialization to young consumers about understanding the basic concepts of consumer behavior to help increase their confidence in making purchasing decisions as smart consumers. The activity was conducted at SMA 81 Jakarta involving 31 class X students. Pretest and post-test in the form of online questionnaires were administered before and after the socialization. Descriptive analysis and paired t-test were perfomed to analyze the data. The results of the analysis showed an increase in participants' understanding of the concept of consumer behavior in order to become smart consumers. The paired t-test showed that the difference in understanding scores before and after socialization showed a significant increase. The implication of this activity can be the basis for the development of similar extension programs in the educational environment, to equip the younger generation with knowledge and practical skills in dealing with the dynamics of consumer behavior.
Sosialisasi Sistem Amadeus di Sekolah Menengah Kejuruan (SMK) Negeri 57  DKI Jakarta Ozali, Imam; AN, Charles; Tatiana, Yana
Jurnal Pengabdian Sosial Vol. 2 No. 3 (2025): Januari
Publisher : PT. Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/nx0cb485

Abstract

pemahaman siswa Sekolah Menengah Kejuruan (SMK) Negeri 57 Jakarta mengenai penggunaan Sistem Amadeus, yang merupakan salah satu sistem reservasi global terkemuka di Airlines dan Travel Industry. Sistem ini penting untuk membekali siswa dengan kompetensi yang relevan dengan kebutuhan dunia kerja di sektor Airlines dan Travel Industry. Masalah yang dihadapi adalah kurangnya pemahaman siswa mengenai sistem reservasi global seperti Sistem Amadeus, yang dapat menjadi hambatan dalam mempersiapkan lulusan yang siap kerja di industri tersebut. Metode yang digunakan dalam kegiatan ini meliputi sosialisasi, pelatihan langsung dengan menggunakan Sistem Training Amadeus, dan simulasi operasional untuk membantu siswa memahami fitur utama seperti proses pemesanan tempat duduk pada penerbangan (reservasi), menampilkan harga tiket penerbangan (pricing), dan melakukan kegiatan mencetak tiket (issued ticket). Kegiatan ini dilaksanakan pada tanggal 17 Juli 2024, bertempat di Sekolah Menengah Kejuruan (SMK) Negeri 57 – DKI Jakarta. Hasil yang diharapkan dari kegiatan ini adalah meningkatnya kompetensi siswa Sekolah Menengah Kejuruan (SMK) Negeri 57 – DKI Jakarta dalam mengoperasikan Sistem Amadeus, sehingga mereka memiliki daya saing lebih tinggi di pasar kerja. Selain itu, kegiatan ini juga diharapkan dapat mendorong sekolah untuk memanfaatkan sistem Training Amadeus secara berkelanjutan untuk mendukung pembelajaran.
Pengaruh Electronic Word Of Mouth dan Brand Trust Terhadap Keputusan Pembelian Tiket Pesawat Melalui Layanan Tiket.Com AN, Charles; Alvia A, Indira
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 8, No 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.1144

Abstract

Along with the rapid development of internet technology, various online travel agents (OTA) were born, one of which is Tiket.com. Even though it has been established longer, Tiket.com is still less competitive with OTA competitors, Traveloka. This is marked by more consumers making purchase decisions through Traveloka than Tiket.com. The purpose of this study is to determine the influence  of electronic word of mouth (EWOM)  and brand trust both partially and simultaneously on the decision to purchase airline tickets through Tiket.com services. This research is a causal associative research using a quantitative approach. Data collection was carried out using questionnaires with a sample of 100 people. The data analysis technique used is multiple linear regression analysis. The result of this study is that EWOM  and brand trust have a positive and significant influence on purchasing decisions, both partially and simultaneously.
Coordination and Digitalization Gaps in Rural Agribusiness: Case Studies from Indonesia's MSME Sector Mintje, Quirina Ariantji Patrisia; Zulkarnain, Ahnis; Marjan, Yakuttinah; AN, Charles
Logistica : Journal of Logistic and Transportation Vol. 3 No. 2 (2025): April 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/logistica.v3i2.694

Abstract

Micro, Small, and Medium Enterprises (MSMEs) form the backbone of Indonesia’s agricultural economy, yet they face persistent inefficiencies in supply chain management (SCM), particularly in rural and coastal areas. This study examines the coordination and digitalization challenges that hinder SCM performance among agricultural MSMEs, using three case studies: Sidrap rice distribution, Malk Chips (processed taro), and Bunga Seroja (seaweed production). The SCOR (Supply Chain Operations Reference) model is employed to assess performance across five key processes: Plan, Source, Make, Deliver, and Return. A qualitative, case study approach was used, relying on secondary data from journal articles, government reports, and institutional studies. Comparative analysis was conducted to evaluate digital readiness, stakeholder coordination, and SCM performance metrics across the cases. Findings show that while Malk Chips benefits from partial digital adoption and efficient logistics practices, Sidrap and Bunga Seroja continue to rely on traditional models with limited integration of digital tools. Common issues include fragmented coordination, poor infrastructure, low digital literacy, and inadequate stakeholder engagement. These factors contribute to suboptimal performance in the Deliver, Make, and Return segments of the SCOR model. The study concludes that successful SCM digitalization in agricultural MSMEs requires localized, context sensitive interventions. These include mobile based communication platforms, peer learning models, and tailored policy frameworks that integrate the lived realities of rural enterprises. Such strategies can foster efficiency, transparency, and competitiveness in Indonesia’s agribusiness supply chains.
Strategi Pemasaran Citilink Dalam Memenangkan Persaingan Di Pasar Indonesia Ozali, Imam; AN, Charles; Tatiana, Yana
Jurnal Riset Pendidikan Multidisiplin dan Pengabdian Kepada Masyarakat Vol. 1 No. 2 (2025): Agustus-September
Publisher : SMA Negeri 1 Bangkinang Kota

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrppm.v1i2.58

Abstract

Industri penerbangan domestik Indonesia terus mengalami pertumbuhan signifikan seiring meningkatnya mobilitas masyarakat dan perluasan akses wilayah. Citilink, sebagai anak perusahaan Garuda Indonesia yang beroperasi sebagai maskapai berbiaya rendah (Low-Cost Carrier/LCC), berupaya memperkuat pangsa pasarnya secara nasional melalui penerapan strategi pemasaran yang adaptif dan inovatif. Penelitian ini bertujuan untuk menganalisis strategi pemasaran Citilink dalam memenangkan persaingan pasar penerbangan domestik Indonesia pada tahun 2024. Dengan menggunakan pendekatan kualitatif dan metode deskriptif, data dikumpulkan melalui wawancara dengan pihak manajemen Citilink, observasi di berbagai wilayah operasional, serta telaah dokumen sekunder. Hasil penelitian menunjukkan bahwa Citilink secara konsisten menerapkan bauran pemasaran (7P) yang mencakup produk, harga, tempat, promosi, people, proses, dan bukti fisik. Strategi harga yang kompetitif, kampanye promosi digital yang agresif, serta kolaborasi dengan berbagai sektor industri dan pemerintah daerah menjadi kunci dalam memperluas jangkauan pasar. Citilink memposisikan diri sebagai “Smart Value Airline” yang mengedepankan kombinasi antara harga terjangkau dan layanan berkualitas. Tantangan yang dihadapi mencakup keterbatasan infrastruktur, ketatnya kompetisi harga, serta persepsi masyarakat terhadap layanan maskapai LCC. Penelitian ini menyimpulkan bahwa strategi pemasaran Citilink secara umum telah relevan dengan karakteristik pasar Indonesia dan mampu meningkatkan daya saingnya secara nasional. Temuan ini diharapkan dapat menjadi acuan strategis bagi pelaku industri dan kontribusi akademis dalam pengembangan kajian pemasaran penerbangan.
Co-Authors Alvia A, Indira Ghafar, Abdul Lermatan, Edwin Marjan, Yakuttinah Mintje, Quirina Ariantji Patrisia Muhammad Iqbal Firdaus, Muhammad Iqbal Octaviani, Reni Dian Ozali, Imam Siti Zubaidah Suharto Abdul Majid Suharto Andul Majid, Suharto Andul Widyanto, Prima Wynd Rizaldy Yana Tatiana, Yana Zulkarnain, Ahnis