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SENGKUNI Journal (Social Science and Humanities Studies)
Published by Perkumpulan Dosen Muda Bengkulu
ISSN : 27235238     EISSN : 27235246     DOI : https://doi.org/10.37638/sengkuni.1.2
Core Subject : Humanities, Education, Social,
Humanities Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences
SENGKUNI JOURNAL publishes scientific papers on the research and scientific studies in the scope of humanities and social studies, such as anthropology, studies, business, communication studies, corporate governance, criminology, the study of cross-cultural, demographic, economic studies of development, the study of education and ethics, social geography, the study of information technology management, industrial relations, international relations, legal studies, media studies, political science, the study of population dynamics, the study of psychology, the study of public administration, social welfare, religious studies and linguistics.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 153 Documents
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PARTISIPASI MASYARAKAT DALAM PEMBENTUKAN RELAWAN PEMADAM KEBAKARAN DI DINAS PEMADAM KEBAKARAN DAN PENYELAMATAN KOTA BENGKULU Sari, Sentia Lopita; Heru Purnawan; Edi Darmawi
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.155-172

Abstract

Fire is one of the disasters that frequently occurs in Indonesia and can cause major losses. Community involvement in forming volunteer fire fighters (Damkar) can help increase the effectiveness of fighting fires. The aim of this research is to analyze the relationship between community participation and the formation of firefighting volunteers in Bengkulu City. This research uses quantitative methods with Spearman correlation analysis techniques and determination. Data was collected through a survey of 31 respondents consisting of the community and firefighters volunteers in Bengkulu City. The results of the analysis show that there is a very strong and significant relationship between community participation and the formation of volunteer firefighters (Spearman correlation coefficient = 0.776, Sig. 2-tailed < 0.001). An R-Square value of 0.360 shows that 36% of the variability in the formation of Fire Volunteer can be explained by community participation. Community participation is an important factor in the formation of Fire Fighters volunteers in Bengkulu City. Apart from that, there are other factors that affect the formation of volunteer firefighters, such as support from the government, adequate infrastructure and cooperation with community organizations. The suggestions are as follows: It is necessary to make efforts to increase community participation in the formation of Fire Fighter volunteers, such as socialization and education, as well as the provision of adequate training and coaching.
PENGELOLAAN WISATA PANTAI PANJANG DALAM PERSPEKTIF PUBLIC PRIVATE PARTNERSHIP , Henny Aprianty; Aviko, Muksin; Evsa Wulan Suri
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.173-180

Abstract

he long beach tourism development program works. Based on the results of the research and discussion, it can be concluded that the collaboration between the Bengkulu Province Tourism Office and the private sector in managing Panjang Beach has provided significant economic benefits, strengthened local capacity, and encouraged innovation in responsible tourism management. This partnership prioritizes fairness, effectiveness, efficiency and sustainability, becoming a positive example of a public-private sector partnership. However, the private sector faces the challenge of complex business licensing regulations, involving various complicated requirements and procedures. The private sector invests in the construction of facilities such as hotels, restaurants, shopping centers and recreation areas, with the support of permits and regulations from the Tourism Office. Joint marketing strategy development was carried out to promote Long Beach, including social media campaigns, tourist exhibitions, and promotions through travel agents. In addition, improving facilities and services includes the provision of eight parking spots, the management of which will be determined through a technical agreement, as well as land rental contracts for traders.the long beach tourism development program works. Based on the results of the research and discussion, it can be concluded that the collaboration between the Bengkulu Province Tourism Office and the private sector in managing Panjang Beach has provided significant economic benefits, strengthened local capacity, and encouraged innovation in responsible tourism management. This partnership prioritizes fairness, effectiveness, efficiency and sustainability, becoming a positive example of a public-private sector partnership. However, the private sector faces the challenge of complex business licensing regulations, involving various complicated requirements and procedures. The private sector invests in the construction of facilities such as hotels, restaurants, shopping centers and recreation areas, with the support of permits and regulations from the Tourism Office. Joint marketing strategy development was carried out to promote Long Beach, including social media campaigns, tourist exhibitions, and promotions through travel agents. In addition, improving facilities and services includes the provision of eight parking spots, the management of which will be determined through a technical agreement, as well as land rental contracts for traders.
Analisis Gaya Kepemimpinan Perempuan Di Dinas Sosial Kota Bengkulu (Studi Pada Kepala Bidang Penanganan Fakir Miskin Dengan Kepala Bidang Perlindungan Dan Jaminan Sosial) Astuti, Nanda Gita Puji; Sakti, Budiman; Purnawan, Heru
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.181-192

Abstract

Based on the analysis and findings obtained in the field during research related to the Analysis of Women's Leadership Style at the Bengkulu City Social Service (Study on the Head of the Poor Handling Division with the Head of the Social Protection and Security Division) it can be said that women's leadership style is not inferior to male leadership.  This is evident from the many women who are leaders in agencies or institutions. That female leaders generally have strong charisma, like male leadership.  Women leaders tend to be persuasive, confident, and have a strong ability to complete tasks and are energetic, The female leadership style implemented by the Head of the Poverty Handling Division, has several key characteristics. She believes that women have the innate potential to be leaders and that confidence and good looks are important factors in women's leadership.
EVALUASI KOLABORASI KELEMBAGAAN DALAM PENGELOLAAN DAERAH ALIRAN SUNGAI (DAS) AIR BENGKULU (STUDI KASUS DIDESA RINDU HATI, KEC. TABA PENANJUNG, KAB. BENGKULU TENGAH) Henny Aprianty; Heru Purnawan; Kauri, Ocha Putri
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.193-202

Abstract

A river basin (DAS) is a space where natural resources, especially vegetation, land and water, are located and stored as well as a place where humans live to utilize these natural resources to meet their daily needs. Bengkulu Provincial Regional Regulation UUD Number 1 of 2017 concerning Management of Bengkulu River Watersheds (DAS), states that river watersheds are a part of water resources which have an important meaning for human survival and welfare. This research uses a qualitative descriptive method approach and this research uses a case study method, Collaborative program evaluation related to Evaluation of Institutional Collaboration in the Management of the Air Bengkulu Watershed (DAS) based on Regional Regulation Number 1 of 2017 concerning Management of the Watershed (DAS), namely: Communication, Coordination of Decision Making, Conflict Resolution, Monitoring and Evaluation, Procedures and Improvements. The goal is to find out what steps have been fulfilled. Collaborative models and processes in evaluating institutional collaboration in the management of the Air Bengkulu watershed have the leadership of institutions/agencies that make monitoring and evaluation of institutional collaboration in the management of the Air Bengkulu watershed implemented. This integration does not make the units of the institution/agency unite because in its implementation it is basically a mixture where the relevant institutions/agencies have their respective duties and functions. Implemented in accordance with spatial plans and water resource management patterns in accordance with the provisions of applicable laws and regulations, carried out in a coordinated manner involving relevant agencies at cross-administrative boundaries as well as the role of the community, prioritizing the integration of the interests of various sectors and regions, becoming the basis for the formulation strategy to maintain the Carrying Capacity of the DAS which includes the formulation of policies, programs and activities.
PARTISIPASI MASYARAKAT DALAM PEMBENTUKAN RELAWAN PEMADAM KEBAKARAN DI DINAS PEMADAM KEBAKARAN DAN PENYELAMATAN KOTA BENGKULU Anisa, Ragilia Fitri; Evsa Wulan Suri; Hernowo Novi Yanto
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.203-212

Abstract

This research aims to find out the quality of public service at Ujan Mad District Office Kepahiang Regency and factors that affect the quality of public services at Ujan Mas District Office Kepahiang Regency. This research is a descriptive research with qualitative approachment. Key informant in this research is head of public service at Ujan Mas District Office Kepahiang Regency. Support informant consist of Ujan Mas District people. Data gathering use observation, interview, and documentation. Data analysis use data gathering, data reduction, and data presentation. Data validity use source triangulation technique and triangulation technique. The results showed the following : the quality of public service at Ujan Mas District Office Kepahiang Regency (a) Tangible dimension at Ujan Mas Districts implement yet in place concerning comfort, related with the place comfort, easy of service, officer’s discipline, easy of acces and tools using. (b) Reliability dimension at Ujan Mas District is less in service standart that not clear yet, the ability of officers are still lacking and there are the costs of bureaucracy. (c) Assurance dimension at Ujan Mas District yet have uptime guarantee for users of the service and still charging for the bereaucracy in the ministry. (d) Emphaty dimension, the officers serve people kindly and politely ,but officers still priopritize their self interest than service user’s importance. and Factors that influence public service quality at Ujan Mas District Office Kepahiang Regency is internal and external factors. The internal factors is the infrastructure that do not satisfy yet, the less of service officers, and tools. External factors is service system and service preparing system that not maximum yet.
Collaborative Governance in Indonesian Waste Management: A Systematic Literature Review Fadhlan, Muhammad
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 6 No. 2 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.6.2.123-132

Abstract

This systematic literature review examines the implementation and dynamics of collaborative governance in waste management across Indonesia. Study uses a literature review method to identify, analyze, and synthesize scientific findings related to the application of collaborative governance in waste management in Indonesia. Focusing on collaborative governance models, regional case studies, barriers, and enabling factors in Indonesia waste management. The findings reveal that while collborative governance engaging government, private sector, and community stakeholders has been widely adopted in policy and practice, its effectiveness is often constrained by asymmetrical power relations, fragmented institutional arrangements, limited community participation, and insufficient private sector involvement. Case studies from cities such as Malang, Bali, Bandung, Gresik, and others highlight both successful initiatives like waste banks and public-private partnership, and persistent challenges including weak law enforcement, lack of shared goals, and resource limitation. The review underscores the need for a shift from symbolic participation to genuine co-creation, recommending institutional reforms such as multi-stakeholder forums, formal recognition of informal actors, facilitative leadership, and digital infrastructure for monitoring and feedback. Ultimately, strengthening collaborative governance is essential for achieving sustainable waste management and advancing Indonesia’s environmental and development goals.
Kualitas Pelayanan Frontliner di Bank Rakyat Indonesia Unit Siantan Kota Pontianak Mar'atana , Agisna; Nurul khotimah
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 6 No. 2 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.6.2.141-146

Abstract

Kualitas layanan di lembaga perbankan memainkan peran krusial dalam kepuasan pelanggan dan reputasi institusi, terutama saat melayani populasi rentan yang menerima bantuan sosial pemerintah. Namun, terdapat kesenjangan yang signifikan antara kerangka kerja kualitas layanan teoretis dan praktik implementasi aktual, terutama dalam layanan frontline bagi penerima manfaat Kartu Keluarga Sejahtera (KKS) yang menghadapi tantangan literasi dan dokumentasi. Penelitian ini bertujuan untuk menentukan faktor-faktor yang mempengaruhi kualitas layanan publik yang diberikan oleh petugas layanan langsung di Unit Bank Rakyat Indonesia (BRI) Siantan, Kota Pontianak, khususnya dalam layanan untuk penerima bantuan KKS. Pendekatan penelitian deskriptif kualitatif digunakan, dengan melibatkan supervisor Unit BRI Siantan dan pelanggan penerima KKS sebagai subjek penelitian. Teknik pengumpulan data meliputi observasi, wawancara, dan analisis dokumen, dengan data dianalisis melalui proses reduksi, penyajian, dan penarikan kesimpulan. Temuan menunjukkan bahwa keandalan dalam kualitas layanan pelanggan untuk penerima KKS belum optimal akibat fasilitas infrastruktur yang tidak memadai dan sosialisasi yang kurang bagi pelanggan dengan tantangan literasi dan masalah verifikasi tanda tangan. Meskipun responsivitas menunjukkan kinerja yang baik, masih ada ruang untuk perbaikan. Yang paling signifikan, empati muncul sebagai faktor penentu dalam sikap layanan pelanggan, menyoroti pentingnya pendekatan berorientasi manusia dalam pelayanan populasi rentan di layanan perbankan. Kata Kunci: Kualitas, Pelayanan, Frontliner, Customer Service, Bank.
Analisis Kelembagaan Mal Pelayanan Publik Kabupaten Banjar Syarani, Ridwan; Malawat, Sitna Hajar; Akhmad, Beni; Utomo, Haris
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 6 No. 2 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.6.2.199-208

Abstract

Public Service Mall (MPP) is a public service management unit at the Regency/City level whose operations involve several stakeholders. This multi-stakeholder institution certainly requires a solid and agile institution so that the service process runs well according to what is planned and determined. The results of the institutional evaluation are one of the benchmarks for the success of the MPP. The MPP institution, which is coordinated by the Investment and One-Stop Integrated Services Office, has not been comprehensively evaluated. The results of the MPP institutional analysis are expected to provide input for improving the operations of public service institutions in the future. The design of data collection techniques was carried out through interviews and literature, the design of data analysis used analytical qualitative analysis techniques, especially through the perspective of the institutional development framework. The Public Service Mall institution as a whole is the embodiment of the relationships between institutional variables and forms the final part of the institutional process itself. In the institutional process, all elements of linkage or interrelationships between institutional variables are well depicted in the Banjar Regency MPP. Institutionalization as an evaluative variable is the objective of the standard for assessing the success of institutional development efforts at the MPP of Banjar Regency, as reflected in the operational running of services from the beginning of its formation until now.
Implementasi Perda Kabupaten Bengkulu Utara Nomor 4 Tahun 2016 Tentang Ketertiban Umum Dan Ketenteraman Masyarakat Dalam Wilayah Kabupaten Bengkulu Utara Susanto, Yohanes Yohanes; Hairani, Wita; Wiji Rahayu, Shinta
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 6 No. 2 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.6.2.147-154

Abstract

This study is a descriptive research using a qualitative approach, aiming to describe and analyze the implementation of Regional Regulation Number 4 of 2016 of North Bengkulu Regency concerning Public Order and Community Tranquility. The research focuses on the execution of the policy by the Civil Service Police Unit (Satpol PP) and the obstacles encountered in maintaining public order within the region. The findings indicate that the policy implementation is generally aligned with the objectives of the regulation, particularly in creating a peaceful, orderly, and harmonious social environment. The availability of human resources is considered sufficient, communication between agencies is running effectively, and tasks are carried out using persuasive and humanistic approaches. However, the effectiveness of the policy still faces several challenges, including limited budget allocation, low public awareness, weak enforcement of sanctions, and a shortage of personnel. Based on these findings, it is recommended that the local government increase budget support, enhance public legal awareness through continuous socialization and education, and strengthen cross-sectoral coordination. Additionally, the provision of legal vending zones for street vendors is needed to prevent disruption to public order, alongside the enforcement of regulations that are firm yet humanistic
Peran Pemimpin dalam Menjaga Kualitas Produk Minuman BPOM pada PT. Tirta Fresindo Jaya di Kabupaten Banyuasin Heru Adi Putranto; Lasha, Citra; Sunarto; A.Ridhuan Habena; Tetty Espriyanti Malau
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 6 No. 2 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.6.2.169-178

Abstract

As a beverage manufacturing company, PT. Tirta Fresindo Jaya (Mayora Indah Tbk Group) is required to consistently maintain product quality in accordance with Food and Drug Monitoring Agency (BPOM) standards to remain competitive and meet the industry's requirements. This study aims to determine the role of leaders in maintaining product quality and the factors that support the successful implementation of quality standards.The study employed a descriptive qualitative method, with data collection techniques including observation, interviews, documentation, and literature review. The research informants included the Production Unit Head, Production Operators, Production Administrators, and the public as consumers. The results indicate that leaders play a crucial role through planning, supervision, communication, reward provision, and prompt decision-making when quality issues arise. Leaders also foster a culture of quality and SOP compliance with BPOM standards. In conclusion, the success of maintaining product quality at PT. Tirta Fresindo Jaya is inseparable from effective, participatory leadership, and consistency in adhering to quality standards.

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