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INDONESIA
International Journal Administration, Business & Organization
Published by Asosiasi Ahli Administrasi Indonesia
ISSN : 27215652     EISSN : 27215652     DOI : https://doi.org/10.61242/ijabo.xx.xxx
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences
International Journal Administration Business and Organization (IJABO) is an international peer-reviewed scientific journal with open access, publishing high quality conceptual and measure development articles in the areas of management, business administration, and related disciplines. IJABO publishing interesting articles in a highly readable format in English or Indonesian (bilingual). First published in 2020 for an online version and receive original research articles and any review papers. The aims of IJABO are disseminate research results and to improve the productivity of scientific publications for worldwide audience . IJABO is published four monthly (3 issues per year) with the scope and focus of the research areas that covers a wide variety of topics in management (but not limited to): Business Administration, Organization and Behavior, Marketing, Retail, Small Business, Entrepreneurship, Human Resources, Management Finance, Public Administration, Education Administration, Public Policy, and Organization.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 233 Documents
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The Impact of Online Customer Reviews on Purchasing Decisions of Vocational College Students on Tokopedia Platform Nasywa Firyali Saniyah
International Journal Administration, Business & Organization Vol 4 No 1 (2023): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.23.333

Abstract

This study explores the impact of online customer reviews on the purchasing decisions of vocational students, using Tokopedia as the research object. In the context of rapid growth in online shopping, consumer trust in e-commerce platforms is crucial for decision-making. A descriptive method with a quantitative approach was employed, and data were collected through questionnaires distributed to 130 vocational students. The results of simple regression analysis indicate that approximately 23.9% of the variation in purchasing decisions can be explained by the variation in online customer reviews on Tokopedia. This finding emphasizes the significant role of customer reviews in building trust and influencing purchasing decisions. The implications suggest that sellers should focus on product quality, customer service, and review management to maintain consumer trust. These findings provide insights for e-commerce platforms and researchers to continually enhance the online shopping experience and understand the factors influencing consumer purchasing decisions.
Pengaruh Brand Ambassador Terhadap Keputusan Pembelian pada TikTok Shop di Kalangan Mahasiswa Bandung Raya, Indonesia Safitri, Dwiyanti Budi
International Journal Administration, Business & Organization Vol 4 No 1 (2023): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.23.334

Abstract

This research aims to understand and analyze the impact exerted by Brand Ambassadors on purchasing decisions on TikTok Shop among students in the Greater Bandung area, Indonesia. Using primary data collected through the distribution of questionnaires to 110 respondents, employing a quantitative descriptive research method, and analyzing the questionnaire data descriptively, correlatively, hypothesis testing, and normality using IBM SPSS 26 software. The results of this study indicate that brand ambassadors have an influence on purchasing decisions on TikTok Shop, with a total influence of 44.1%, as "quite influential”.
Comparative Analysis of the Effectiveness of Cash Payment and Qris Payment Juliandhani, Audie Fricylia
International Journal Administration, Business & Organization Vol 3 No 1 (2022): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.22.335

Abstract

This study aims to analyze the effectiveness of cash and QRIS (Quick Response Code Indonesian Standard) payment methods in transactions at Bandung State Polytechnic. A total of 104 respondents, who were students using the Business Laboratory, were selected as the sample. A quantitative approach was employed using descriptive analysis, correlation, and linear regression methods. The results show no significant difference in effectiveness between cash payments and QRIS payments. Both methods are considered effective based on transaction speed, ease of use, and convenience. These findings indicate that while QRIS is gaining popularity, cash payments still play an important role in micro-transactions. The study suggests the need for strategies to enhance digital payment adoption without disregarding conventional payment systems.
Work-Life Balance: Between Professionalism and Well-Being, the Role of Office Managers in Maintaining Employee Performance Putri, Chrisantia Stella Amanda; Firdaus, Izza Tibta; Chaniago, Harmon
International Journal Administration, Business & Organization Vol 6 No 2 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.476

Abstract

This study explores how office managers contribute to maintaining employees’ work-life balance to help sustain their performance. Using a descriptive qualitative approach, data were collected through interviews, observations, and documentation. The findings highlight that office managers play a key role in fostering a work environment that supports both mental well-being and productivity. Theoretically, this research supports the perspective within human resource management that work-life balance is a critical factor in employee performance. On a practical level, the insights from this study can inform organizations in designing flexible work policies, managing workloads more effectively, and enhancing managerial support. What sets this study apart is its focus on the role of office managers, an area often overlooked compared to that of senior management in bridging professional demands with employees’ personal needs. By doing so, it contributes to a contextual understanding of how middle management can help promote employee well-being in today’s evolving workplace.
Evaluative Study of Educational Administrative Facilities: Comparison Between Departments at Polytechnic XYZ Fawwaz, Faisa; Sanjaya, Rio; Chaniago, Harmon
International Journal Administration, Business & Organization Vol 6 No 2 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.478

Abstract

Administrative facilities and infrastructure play a vital role in supporting the smooth academic process in higher education institutions. This study aims to compare the completeness of administrative facilities and infrastructure between two departments within the same institution. A comparative method was used through direct observation of the physical conditions in both departments. The results show that Department A meets 93% of the facility indicators, while Department B meets 83%. Department A is equipped with tools such as a fax machine, microwave, and perforator, whereas Department B only has a coffee machine. In terms of infrastructure, Department A meets all indicators (100%), including restroom availability, while Department B meets 88% due to the absence of a restroom. The administrative room in Department A is more crowded and less organized because it manages seven study programs, unlike Department B, which manages only two and appears tidier. Both departments face issues with lighting and air circulation due to constantly closed windows, despite having air conditioning. This study recommends improving spatial management in Department A and adding restroom facilities in Department B. Enhancing natural lighting and ventilation is also advised to improve staff comfort and well-being. The findings highlight the existing gap in facilities between departments and serve as a valuable reference for management in planning equitable and efficient facility development in the future.
Pemetaan Prioritas Kerja Generasi Z: Studi Komprehensif dan Implikasi Strategis Manajemen Kantor di Era AI Syafani, Rheina Syahla; Hasya, Nazwa Nur; Chaniago, Harmon
International Journal Administration, Business & Organization Vol 6 No 2 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.482

Abstract

This study is important because understanding the work preferences of Generation Z is crucial for organizations to attract and retain young talent in the digital era. The research aims to identify the key factors influencing Generation Z’s choice of workplace and their expectations regarding a modern work environment. Employing a qualitative approach, data were collected through in-depth interviews with 12 Generation Z informants and were analyzed thematically. The findings reveal that Generation Z prioritizes financial stability through fixed salaries, flexibility in work time and location, a supportive work atmosphere, and career development opportunities. Additionally, they value the integration of technology, particularly artificial intelligence, as a means to enhance work efficiency, while emphasizing the need for a balance between technological and human roles. Collaborative leadership styles, constructive feedback, transparency, and autonomy are also among their primary expectations from management. The implications of this study suggest that management should adapt recruitment and retention strategies by offering competitive compensation, work flexibility, a positive work environment, and opportunities for personal growth to create an attractive workplace for Generation Z.
Perbandingan Efektivitas Ruang Kantor Terbuka dan Tertutup terhadap Produktivitas Karyawan: Studi Kasus di Kantor X Salsha Billa, Salfa; Nauri, Luan; Chaniago, Harmon
International Journal Administration, Business & Organization Vol 6 No 2 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.484

Abstract

This study compares the effectiveness of open and closed office spaces in the Office Using direct observation and in-depth interviews, the study found that open spaces encourage collaboration and communication, although they can reduce privacy and increase noise. Meanwhile, closed spaces provide greater focus and privacy, ideal for individual tasks and confidential meetings. The findings suggest that a hybrid approach combining both layouts offers the most effective solution to accommodate a variety of work needs. Theoretically, this study highlights the importance of integrating psychological and task-based considerations in workspace design. Practically, it informs organizations about the value of flexible, activity-based office layouts that align with employees’ work styles. The novelty of this study lies in its context-specific analysis that combines observational data with user experiences, offering a more holistic perspective than previous research that often focuses on one type of layout. This highlights the need for adaptable office design to support employee well-being and productivity.
Hubungan Antara Kepuasan Pelatihan dan Motivasi Kerja Karyawan di Unit IGD Ciputra Hospital Surabaya Efendi, Denny
International Journal Administration, Business & Organization Vol 6 No 2 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.486

Abstract

Training is one of the organizational efforts to enhance employee competence and work motivation. This study aims to examine the relationship between training satisfaction and work motivation among employees in the ED unit of Ciputra Hospital Surabaya. A quantitative approach with a cross-sectional design was employed. A total of 30 respondents were selected using total sampling. The instrument used was a Likert-scale questionnaire. Data were analyzed using Spearman's correlation test, as the data were not normally distributed (p < 0.05 in the Shapiro-Wilk test). The results revealed a strong and significant relationship between training satisfaction and work motivation (ρ = 0.584; p < 0.001). It can be concluded that higher training satisfaction correlates with higher work motivation. This study recommends improving training quality as part of human resource development strategies. This study provides both theoretical and practical implications. Theoretically, it supports the Two-Factor Theory of Herzberg and Self-Determination Theory by Deci and Ryan, showing that satisfaction with training can enhance intrinsic motivation. Practically, this research offers evidence for hospital HR departments to design more engaging and relevant training. The novelty of this research lies in its focus on the Emergency Department setting a high-pressure work environment rarely studied in this context within Indonesian hospitals.
Human Resource Needs Assessment in the Health Sector Using Workload Analysis Method: A Literature Case Study Firasghani, Muhammad Almy; Rinawati, Rinawati
International Journal Administration, Business & Organization Vol 6 No 2 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.490

Abstract

Human resource planning is a critical element of healthcare systems, as adequate staffing directly influences service delivery and patient outcomes. The research design employed in this study is a comprehensive literature review that focuses on assessing human resource needs in the health sector through the lens of workload analysis methodologies, particularly the Health Workload Analysis Method (ABK-Kes) and the Workload Indicators of Staffing Need (WISN). Evidence from recent studies demonstrates that workload-based approaches provide more accurate estimations of staffing requirements compared to conventional methods, thereby improving operational efficiency, enhancing service quality, and supporting strategic workforce planning. The integration of technology in human resource management further contributes to optimizing staff allocation and addressing workforce shortages. Overall, the findings underscore the importance of adopting robust analytical methods to strengthen evidence-based decision-making, promote sustainability, and provide actionable insights for policymakers and healthcare administrators in developing effective staffing strategies.
Implementation of Talent Management in the Healthcare Sector (Hospital) Sativa, Orieza; Rinawati, Rinawati
International Journal Administration, Business & Organization Vol 6 No 2 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.491

Abstract

This research discusses the application of talent management strategies in the health sector, especially hospitals, in order to improve organizational performance and service quality. Using a qualitative approach through a literature review, this research examines various national and international sources. The results showed that talent management plays an important role in improving employee engagement, clinical competence, and service efficiency. Key components of this strategy include competency-based recruitment, structured career development, and strategic retention mechanisms. However, challenges remain, such as unobjective selection systems and a lack of incentives for top talent. This research recommends the implementation of data-driven systems, standard operating procedures, and the cultivation of a fair and merit-based work culture. Overall, integrated talent management can support the sustainable development of Human Resources and strengthen the hospital's competitiveness in the face of global challenges and technological advancements.

Page 18 of 24 | Total Record : 233

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