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Sugeng Suharto
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Jalan Kalimantan No 4 RT 004 RW 001 Kelurahan Kampung Kelawi, Kecamatan Sungai Serut, Kota Bengkulu, Provinsi Bengkulu
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INDONESIA
Journal of Social Science and Humanities (JoSSH)
Published by Gayaku Publisher
ISSN : -     EISSN : 29626021     DOI : -
Core Subject : Religion, Humanities, Science, Education, Art, Social,
Religion Arts Humanities Decision Sciences, Operations Research & Management Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences
Journal of Social Science and Humanities (JoSSH) focuses on the applications of social sciences and humanities theories and methodologies and provides an intellectual platform for the researchers and scholars to pursue an interdisciplinary approach to create new knowledge, solution, and improve quality on issues pertaining to humans and society. Journal of Social Science and Humanities (JoSSH) welcomes all approaches (empirical, analytical, or conceptual) that create or extend theory as well as qualitative methods (e.g. case studies) are welcome. The scope of the Journal includes but are not limited to the following fields: Architecture and habitat, Consumer and family economics, Education, Consumer Law, Media and communication studies, Political sciences and public policy, Population studies, Psychology, Sociology, Tourism, Arts and culture, Dance, Language and linguistics, Literature, Music, Philosophy, and Sports.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 30 Documents
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Analisis SWOT Terhadap Efisiensi Sistem Pelaporan Kegiatan Di Sekretariat Kecamatan Aranio Kabupaten Banjar Syarani, Ridwan
Journal of Social Science and Humanities Vol. 2 No. 2 (2023): July-December
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v2i2.788

Abstract

The obligations that must be fulfilled by the sub-district secretariat are related to the functions of planning, finance, assets and personnel, namely regularly reporting various activity reports required by stakeholder work units within a certain time period. Based on the results of the SWOT analysis, it can be concluded that the strategic analysis strategy for the efficiency of reporting in Aranio District is included in Quadrant I, because it has opportunities and strengths so that it can take advantage of existing opportunities. The strategy that must be implemented in this condition is to support an aggressive growth policy (growth), leading to a strategy of expansion/development, growth and expansion in certain fields, using strengths to take advantage of opportunities
Strategi Komunikasi Customer Relationship UMKM Di Masa Pandemi Covid-19 Di Desa Cikeruh: Tsalatsin, Ammarulah; Rahmasari , Gartika
Journal of Social Science and Humanities Vol. 3 No. 1 (2024): January-June
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i1.791

Abstract

Dunia sedang mengalami Pandemi Covid-19 termasuk Indonesia. Himbauan untuk mencegah mata rantai penyebaran virus ini mengharuskan masyarakat untuk berdiam diri dirumah. Hal ini berdampak pada ketidakstabilan ekonomi dan salah satu yang terdampak adalah UMKM. Untuk itu diperlukan Strategi Komunikasi untuk bertahan bagi UMKM untuk dapat terus mempertahankan bisnisnya di masa pandemi ini. Metode penelitian yang digunakan dalam penelitian ini adalah analisis kualitatif dengan langkah eksploratif dengan teknik observasi lapangan. Hasil penelitian ini dalam mempertahankan suata usaha bukan hanya mencari pelanggan baru akan tetapi pelaku UMKM harus menjaga pelanggan yang sudah ada agar dapat saling percaya dan tidak berpaling ke produk lain dan peneliti merekomendasi strategi komunikasi untuk UMKM berupa melakukan perbaikan kualitas produk dan penambahan layanan serta menjalin dan mengoptimalkan hubungan pemasaran pelanggan.
Evaluation of Electronic-based Population Administration Services Policy at the Population and Civil Registration Office of Bengkulu City Indarti, Sri; Andriadi, Mardoni; Rosidin, Rosidin
Journal of Social Science and Humanities Vol. 3 No. 1 (2024): January-June
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i1.869

Abstract

The electronic-based population administration service policy has been developed as a service innovation related to Bengkuly City population and Civil Registration Service. The Population administration service policy is implemented through the Electronic Based Citizen Administration Service System (SLAWE) application. The aim of this research is to determine the evaluation of electronic-based population administration service policies at the Bengkulu City Population and Civil Registration Service. The method used in this research is a qualitative method with a descriptive approach. The theory used in this research is William N. Dunn's policy evaluation theory with indicators of effectiveness, efficiency, adequacy, equity, responsiveness and accuracy. The results of the research show that the implementation of the electronic-based population administration service policy has not gone completely well. Based on the results of observations, researchers still found several problems experienced, such as network interference which could cause system errors. Apart from that, there is limited time in providing services through the Slawe application where service recipients can only access the Slawe application only during working hours. Outside of working hours they cannot provide services, resulting in a less than optimal process in providing population administration services by Population and Registration Service employees. Bengkulu City Civil Service to people who use the Slawe application.
Pengaruh Penggunaan Media Sosial Terhadap Perkembangan Kemampuan Komunikasi Orang Tua dan Anak Purba, Siti Aisyah; Lubis, Rifky Rinanda; Muhammad Bagas; Fasya, Muhammad Habib; Dzulham Fatullah; Nursapiah Harahap
Journal of Social Science and Humanities Vol. 3 No. 1 (2024): January-June
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i1.957

Abstract

This research aims to determine the influence of social media use on the development of communication between parents and children, to find out whether the use of social media has a positive or negative effect on the openness of communication between parents and children, how often and for how long it influences the intensity of direct communication between the two, and how both parties view the use of social media. Research data was collected through a survey given to students at the State Islamic University of North Sumatra. The instrument used in this research was an online questionnaire given to UINSU students. The results of research regarding the frequency of use of social media show that as many as 68% fall into the “agree” category. 64% said they “agree” with the statement that the use of social media improves communication between parents and children. 61% “agree” that social media use has an impact on communication between parents and children.
Dampak Media Sosial Yang Mempengaruhi Etika Perilaku Dan Gaya Komunikasi Mahasiswa/I Fakultas Ilmu Sosial Universitas Islam Negeri Sumatera Utara Batubara, Viandra Fahira Ramadhani; Haura Putri Aqillah; Ghefira Nur Azzahra; Nelpianti Siregar; Surya Alfi Rozi siregar; Nursapia Harahap
Journal of Social Science and Humanities Vol. 3 No. 1 (2024): January-June
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i1.964

Abstract

The presence of social media as a means of communication, directly or indirectly, and influences community life. Because it provides opportunities for users to interact and convey aspirations and inspiration, it can even affect the communication style of social media users. This study aims to determine the impact of social media on the behavior and communication style of students of the Faculty of Social Sciences, State Islamic University of North Sumatra. The type of research is quantitative descriptive analysis. This research was carried out on campus IV of the State Islamic University of North Sumatra. The subjects in this study are 31 students of the Faculty of Social Sciences. Data was collected with a questionnaire instrument using a Likert scale. The data collection instrument uses an online questionnaire to students and the data is analyzed by a descriptive method. The results showed that the average of 10 student questionnaire questions female students of the Faculty of Social Sciences 75, 24% with the criteria of agreeing.
Exploring the Quality of Services and Facilities in Increasing Guest Satisfaction at Villa Cantik Tresna Seminyak Setiawan, Agung; Sari, Meci Nilam
Journal of Social Science and Humanities Vol. 3 No. 2 (2024): July-December
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i2.1062

Abstract

This study aims to explore the variables of service quality and facilities on guest satisfaction staying at Villa Cantik Tresna Seminyak. The method used is to conduct literature studies from 10 books and journals and then conduct cognitive analysis related to the relationship between service quality and facilities and customer satisfaction. Opinions and points of view found in 10 books and journals are then taken as important points related to the problem being studied. The results of the literature study of 10 books and journals that have been reviewed by researchers show that there are several kinds of views or statements related to improving service quality and service. Suggestions that researchers can give to the management of Villa Cantik Tresna are: (1) Provide maximum service to guests who stay. (2) Repairing villa facilities that are damaged or outdated because they can interfere with the view and affect guest assessments of villa facilities. (3) Pro-actively asking guests or customers about impressions and messages during their stay so that management knows where guests or customers are dissatisfied.
The Role Of Information Technology In Improving The Efficiency Of Public Services (A Case Study At The Licensing And Investment Office Of Investment Of Lahat District) Padela, Manisa Bunga; Putri, Aulia Utami
Journal of Social Science and Humanities Vol. 3 No. 2 (2024): July-December
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i2.1063

Abstract

The implementation of information technology (IT) at the Investment and Licensing Office of Lahat Regency is a strategic step to enhance public service efficiency. This study aims to analyze the role of IT in accelerating administrative processes, identify the challenges faced, and seek solutions to address these issues. The method used is descriptive qualitative with data collection through in-depth interviews, observations, and documentation. The informants involved include the Head of the Office, Head of Division, and relevant staff. The results show that the implementation of IT has successfully reduced the time for licensing processes and improved service accessibility for the community. However, challenges such as limited human resources (HR) and inadequate infrastructure remain obstacles. Therefore, it is recommended that the Investment and Licensing Office conduct regular training for staff and improve IT infrastructure to maximize the benefits of technology in public services.
Strategy for the Development of Kuranding Lake Tourist Attraction in Tanjung Beringin Village, South Bengkulu Regency Indarti, Sri; Mimi Julilah; Rosidin
Journal of Social Science and Humanities Vol. 3 No. 2 (2024): July-December
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i2.1095

Abstract

Indonesia is an archipelago that has many good and beautiful places, including mountains, green nature, rivers and more. This is utilized as a tourist attraction that adds to the income of the tourist attraction area, one of the tours is Kuranding Lake, this tour is located in Tanjung Beringin Village, Air Nipis Subdistrict, South Bengkulu Regency, Kuranding Lake Tourism is relatively new and there are still many who do not know about this tour. The problem in this study is how the development strategy of the Kuranding lake tourist attraction in Tanjung Beringin Village, South Bengkulu Regency, The purpose of this study is to describe the development strategy carried out by the management or manager of the Kuranding lake tourist attraction. This research uses descriptive qualitative methods, collection techniques by means of observation, interviews, and documentation. The data analysis technique used is an interactive analysis technique consisting of three components, namely data reduction, data presentation, and conclusion drawing. From the results of the study according to the research focus, the dimensions of the strategy are objectives, policies and programs, there are 6 short-term goals and 3 medium-term goals obtained from interviews with managers, besides that there are policies for managing Kuranding lake, namely 6 policies that have been applied to Kuranding lake objects, as for several programs for Kuranding lake objects by managers, namely real or real programs, besides that there are also 3 programs as material for developing Kuranding lake tourism objects including marketing programs, lake tourism destinations, partnerships. The obstacles faced include lack of funds and need a touch from the government or other private parties. Kuranding Lake also has several resident resources such as tourist sites and environmental conditions that are still beautiful.
Implementation Of Management Policy Of Rental Flats (RUSUNAWA) In Bengkulu City Indarti, Sri; Sari, Sinta Permata
Journal of Social Science and Humanities Vol. 3 No. 2 (2024): July-December
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i2.1096

Abstract

Rumah susun sewa (Rusunawa) is a multi-storey building built to address housing needs in an area. Rusunawa Bengkulu is the first flat in Bengkulu City built by the Ministry of PUPR through the Bengkulu City government, and managed by the Bengkulu City Housing and Settlement Office (Perkimtan). This flat is intended for the low-income Bengkulu community or MBR. The purpose of this research is to find out how the implementation of policies in the management of Rusunawa Bengkulu. The research method is descriptive with a qualitative approach. Data obtained through the process of observation, interviews and documentation. The overall research results show that the management of Rusunawa Bengkulu is not running well, because there is still a lot of damage to the flat that is not repaired, it is due to the absence of a budget given by the City Government to the Perkimtan Office to repair the damage in Rusunawa Bengkulu.
Analysis Of Excellent Service Innovation At The Air Nipis Sub-District Office, South Bengkulu District Marisa, Wica; Indarti, Sri
Journal of Social Science and Humanities Vol. 3 No. 2 (2024): July-December
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i2.1097

Abstract

There are many aspects of national social life which are basically related to public services. Responsibility for providing essential public services, such as health care, education, and information technology, lies with the government. Facebook applications, WhatsApp groups and 24-hour services are some of the innovative public information facilities and services offered by the Elnipis Regency Government in South Bengkulu Regency. The aim of this research is to find new ways for the public sector to use the 24 hour service feature on the Facebook WhatsApp group application. A combination of descriptive and qualitative research methodologies was used in this research. Interviews, observations, and recordings related to Facebook applications, WA groups, and 24-hour services were used as data collection techniques. According to Rogers' (2003) theoretical approach, which proposes that users of the Facebook Metrics application, WA grub, and 24-hour service compliance benefit greatly from relative profitability, this data can then be examined qualitatively by examining all the data collected, which is supported by the results of the interviews . Both previous and current innovations are very easy; App users faced a little problem and had the opportunity to test it. It has amazing results and will be noticed by people at all social levels. Based on research results, the WA Facebook group application and 24-hour service show a high level of public service innovation. The five indicators of innovation used in this research are relative advantage, implementation, complexity, possibility of being tried, and possibility of being observed. There are two indicators that are not optimal, namely complexity and the possibility of trying

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