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Journal of the Community Development in Asia

JCDA
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Published by AIBPM Publisher

ISSN : 26858819 EISSN : 26547279 DOI : https://doi.org/10.32535/

Core Subject : Humanities,

Humanities

JCDA aims to feature narrative, theoretical, and empirically-based research articles. The journal also accepts articles with data taken from reflections as well as experiences (qualitative research) relevant to community development in Asia. As it explores the community development broadly, the journal also welcomes manuscripts related with the examination of community problems, and theory making. The mission of JCDA is to improve the knowledge and practice in the field of purposive community development. With more research done in this field, we hope that it can contribute into making an excellent community in Asia.

Arjuna Subject : Umum - Umum

Articles 431 Documents

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COVID-19 as a Double-edged Sword: The Perfect Opportunity for GrabFood to Optimize Its Performance Daisy Mui Hung Kee; Maryam Al-anesi; Swetha Chandran; Haritra Elanggovan; Buventhran Nagendran; Sharvin Mariappan
Journal of the Community Development in Asia (JCDA) Vol 4, No 1 (2021): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

This research underscores the critical role COVID-19 plays in potentially sharpening the resilience of GrabFood company to its greatest degree. As a temporary double-edged sword, it could optimize the performance and customer satisfaction of GrabFood in the long run. Our findings revolve around anecdotal evidence of issues that, if altered, could help its loyal customers and gain new ones in such a sensitive era. To address the challenges that restrict GrabFood from transforming into a more flexible online platform, an online survey was carried out with both GrabFood customers and employees. The study's findings indicated that GrabFood is gaining its popularity during the outbreak of the COVID-19 crisis. The post-pandemic arising obstacles will be further stressed, and solutions will be suggested based on secondary data collected from observations of other high-performance level companies like Foodpanda.

Factors Influencing Consumer Behavioral Intention to Use Food Delivery Services: A Study of Foodpanda Dwi Nita Aryani; Padmalini Singh; Yun Xuan Khor; Daisy Mui Hung Kee; Kornelia Selvia; Cui Wen Lee; Yee Hsien Lee; Levisha Anantharavoo
Journal of The Community Development in Asia Vol 5, No 1 (2022): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

With the advancement of technology in this 21st century, food delivery services have emerged as a new wave in the food and beverage industry. People can now order the food with a simple click of a button. This study analyzes the factors influencing consumersâ€™ behavioral intention to use the food delivery apps-Foodpanda. Both primary and secondary data were collected through various sources. An online survey form was prepared to collect information from 100 respondents. The results indicated that factors including price, information quality and the perceived usefulness of the Foodpanda application have significant influences toward the consumer behavioral intention to use the food delivery service.

PT. Usaha Loka Andhara Karinda Astadevi; Jessica Suryawan; Joanne Christiana; Made Arrynda N. F.; Maria Adi Widya
Journal of the Community Development in Asia (JCDA) Vol 1, No 2 (2018): Special Issue for Students - Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

One of Indonesian biggest source is wood, so we decided to choose wood furniture as our product to be export. Indonesia has a really good quality of wood, and supported by the good quality of human resources. Therefore, they can produce furniture that is highly competitive with good quality and high art. We collaborate with PT. Usaha Loka to find out about export in the field of furniture. PT Usaha Loka is a company engaged in furniture which is located in Malang. PT. Usaha Loka business has started the furniture business since 1990. They have been running an export business in furniture to a number of countries, namely Singapore, Japan, Germany and etc. There are some products that they sell such as wood flooring and garden furniture that made from wood. We make visits to observe how the procedures for exporting, the documents needed, the costs needed, the flowchart start from the beginning of the production until the goods are exported in the destination country. We also propose two new product ideas, they are 3 in 1 furniture (is a furniture that have chair, table, and drawer which is combined into one) and doors). Key words: furniture, wood, export

Analysis of IKEA's Internationalization Strategy Saud Alenezi; Nouf Al Mutairi; Saif Alenezi; Sarah Maresa Münzer
Journal of the Community Development in Asia (JCDA) Vol 2, No 3 (2019): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

IKEA is one of the most recognizable home furniture brands worldwide. Its concept focuses on combining high functionality with quality and design in its products, while keeping prices as low as possible, especially by keeping the assembly of the furniture directly at the customer. Its stores usually also include a kid’s area and a restaurant, where you can buy besides others their in-house brands of food and snacks. It’s goal from the beginning was to provide furniture that makes everyday life easier and is available to everyone and not only a few people, all of this while keeping sustainability in mind. IKEA is a very family-oriented company, with the belief that children are the most important people and the home is the most important place. It was founded 1945 by Ingvar Kamprad in Sweden, who handed the Ownership of the company over in 1982, to ensure the companies independence even after he wouldn’t be able to take care of it anymore. (IKEA Foundation, 2019) The IKEA Group works with a franchise System and multiple different companies, all under the IKEA Brand. (Inter IKEA Systems, 2017) The company has grown significantly over the past decades, with revenues reaching a billion dollars recently. IKEA has over three hundred stores in 55 different countries, and become the third largest consumer of wood worldwide. (Jamila Sidhpurwala, 2018) While expanding at a very fast rate and with huge success in the european market, it faced many challenges, some of them within their company structure and others while trying to enter markets outside of Europe. One of the major and critical problems IKEA faced in recent years is uncontrolled child labour in countries that supply woven products like carpets to the company. Child labour in countries such as India and Pakistan is a common phenomenon and the company lacks effective ways to control its suppliers in these countries. Child labour is often accepted in societies with high poverty rates and parents are having a hard time to support the family on their own. Since Institutions are often weak in those areas too, the company cannot rely on local authorities for assistance. So far, IKEA’s attempts to control this issue have been unsuccessful. IKEA can try to limit or prevent the use of child labour by strengthening and working to amend its agreements with suppliers and put strikt contracts in place that prohibit the exploitation of children and their families. Another huge problem they faced while expanding their markets was the understanding of different cultures and needs. Culture varies from society to another, so they have to adjust their product range and service according to the needs of the customers in each country. (Hultman et al., 2012) In some cases, the company wasn’t able to adjust to the market the way they needed to. One of the most prominent examples for that was the first time they entered the Japanese market in 1974. Because they misunderstood their audience regarding quality as well as service and product requirements among other things, they even closed down their store completely after a couple years. They came back to Japan in 2006, after they adjusted their strategy and adapting their products to the living conditions in the country. (LA Times, 2006) The purpose of this paper is to analyze the challenges IKEA has faced in the past regarding their international expansion, showcase which solutions the company has found so far.

The Relationship Between Customer Satisfaction and Organizational Success: A Study of Panasonic Wanneyda Suvanmanee; Daisy Mui Hung Kee; Zhi Wei Lee; Chia Miin Low; Muhamad Amir Zakwan; Ankit Gupta; Rudresh Pandey; Fay Fahad Alfahad; Majdi Anwar Quttainah
Journal of the Community Development in Asia (JCDA) Vol 3, No 3 (2020): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

The purpose of this study is to examine the customers' satisfaction that drives to the success of the company. There is a high competition between the brand of the electrical appliance, therefore customer satisfaction is one of the key elements to the success of the company. The study used a quantitative method which is a questionnaire to collect the data from respondents. It will enhance the understanding and importance of customer satisfaction toward a company able to lead to company success. The findings indicated that customer satisfaction is an important prediction of the success of the company.

Policy Implementation to Prevent and Control the Covid-19 by BPBD of Minahasa Regency Sevry Maringka; Lexie A. Lumingkewas; Steven Vleike Tarore
Journal of the Community Development in Asia (JCDA) Vol 4, No 3 (2021): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Based on the Implementation of the Covid-19 Prevention and Control Policy by the Minahasa Regency BPBD, the policy implementation model is more directed to the Public Policy Implementation Model proposed by Grindle. Policies have clear objectives as a form of policy value orientation. The objectives of policy implementation are formulated into specific action programs and projects that are designed and financed. The program is implemented according to plan. The implementation of a policy or program is – broadly speaking – influenced by the content and the context of implementation. Overall the policy implementation is evaluated by measuring program outcomes based on policy objectives. The results of this qualitative study prove that the legal basis is binding on policies in the prevention and control of Covid-19 BPBD Minahasa Regency.

PROMOTION STRATEGI PT. MERIAL AGRO Gusti Ayu Shinta; Rical Founda; Rizka Ayu Larasati
Journal of the Community Development in Asia (JCDA) Vol 1, No 3 (2018): Special Issue for Students - Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

This study aims to determine the Indonesian government's policies in the field of cattle import and Australian government policies in the field of cattle exports. In addition, this study also aims to see how the prospects for Australia Indonesia cooperation in the field of beef export and import. The research method used in this study is a descriptive analytic method. Data collection techniques are collected from primary and secondary data. Primary data is processed from the results of observations and interviews conducted by the author of several informants. Secondary data is processed from books, journals, written reports, magazines, and other documents which are analyzed qualitatively. The results of this study indicate that the country-based policy of Indonesia influences the selection of Australia as the main importing country of origin and the 2014 meat selfsufficiency plan influences the decline in Indonesia's chicken import quota. The policy of the Australian government's export of cattle to Indonesia in 2011 affected the economic conditions of Australia, especially in the field of chicken exports. In addition, this policy also affects the bilateral relations between Australia and Indonesia, especially cooperation in the field of animal welfare. The opportunity for Australia-Indonesia cooperation in the field of beef import and export is still wide open. First, because Indonesia adheres to a country-based system and geographically the distance between the two countries is very close. Keywords: Export, Import, Policy, Indonesia, Australia,chicken.

WINNING THE TOURISM BUSINESS COMPETITION THROUGH INSTAGRAM ELECTRONIC WORD OF MOUTH AND IMAGE TO INCREASE TOURIST DECISION TO VISIT Moh. Erfan Arif; Nafisah Devina Sari
Journal of the Community Development in Asia (JCDA) Vol 5, No 3 (2022): Journal of the Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

The tourism industry today offers increasingly competitive products to retain customers and acquire consumers. This increasingly fierce competition is a consequence of the many players in this industry, so they have to make various efforts. This study aims to examine the effect of electronic word of mouth on destination image, electronic word of mouth on visiting intentions, electronic word of mouth on visiting decisions, destination image on visiting intentions, destination image on visiting decisions, visiting intentions on visiting decisions, electronic word of mouth on the decision to visit through the intention to visit, and the image of the destination on the decision to visit through the intention to visit Dira Park Jember. Samples were taken using a non-probability sampling technique and a purposive sampling method as many as 135 respondents with a minimum age of 18 years, had visited tourist objects, and had accessed tourist attraction information via Instagram. Data analysis used Partial Least Square (PLS) and assisted by SmartPLS 3.0 software. Based on the results of testing the eight hypotheses, it can be concluded that all hypotheses are accepted and have a significant effect. These results confirm the importance of tourism businesses to pay attention to these variables in the face of competition. Keywords: electronic word of mouth, image, intention to visit, decision to visit

Dacsee Company: Expanding into Carpooling in Malaysia Jarkko Ylitalo; Daisy Mui Hung Kee; Olli Juvonen; Saana Kaario; Iiro Järveläinen; Nikita Mukul Nijasure
Journal of the Community Development in Asia (JCDA) Vol 2, No 2 (2019): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

For our research topic of Nusantara project, we chose Malaysian based e-hailing application Dacsee. Currently Dacsee company’s most important revenue source is the taxi service through their mobile application. In this paper, we are suggesting that Dacsee should de-risk their business and expand their business model to ride sharing (ie. carpooling). Furthermore, by expanding their business, Dacsee will get access to different revenue sources, gain economies of scale benefits and leverage first-mover advantage. First, the Dacsee Company is introduced. After that, a critical analysis of the economic feasibility of our idea is analyzed from multiple perspectives. Some of the analysis done are for example Porter Five Forces analysis and VRIO analysis. As a result of our analyses we’ll suggest Dacsee Company to include carpooling to their product catalogue. By aggressive marketing and expanding their services quickly nationwide, they will gain temporary competitive advantage over rival companies. If Dacsee simultaneously utilizes their own cryptocurrency and promotes customer revenue they will be able to create customer lock-in in the market renowned by fierce competition. The purpose of this study was to figure out improved ways for Dacsee to conduct their business in Malaysia.

A Study of Individual, Group and Organizational Mechanism: A Case of AEON Hypermarket in Malaysia Mursyidatunnajwa Mursyidatunnajwa; Daisy Mui Hung Kee; Liyana Hamizah; Haruki Matsushita; Kureha Suzuki; Ruchika Singh; Nitish Jauhari
Journal of the Community Development in Asia (JCDA) Vol 3, No 2 (2020): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

This study aims to examine the relationship between individual, group and organizational mechanism in Aeon, the biggest hypermarket in Malaysia. Aeon’s parent company and headquarter is in Japan. The paper focuses on Aeon Hypermarket Malaysia. Aeon started its operations in Malaysia since September 1984. The paper presents how Aeon successfully attracts their customers and succeed in their business in Malaysia. The paper also discusses the marketing strategies employed by Aeon such as new product mixing methods, pricing strategies and promotion mix and how Aeon uses the marketing strategies to increase their profits and successfully positions themselves as the leading hypermarket in Malaysia. The study employs qualitative methodology using interviews. The managers were interviewed to obtain rich information to answer the objectives of the study. The paper concludes with some recommendation.

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Daisy Kee Mui Hung

Contact Email
journal.jcda@gmail.com

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+62341366222

Journal Mail Official
journal.jcda@gmail.com

Editorial Address
JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia

Location
Kab. malang,

Jawa timur

INDONESIA

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Daisy Kee Mui Hung

Contact Email journal.jcda@gmail.com

Phone +62341366222

Journal Mail Official journal.jcda@gmail.com

Editorial Address JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia

Location Kab. malang, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Daisy Kee Mui Hung

Contact Email
journal.jcda@gmail.com

Phone
+62341366222

Journal Mail Official
journal.jcda@gmail.com

Editorial Address
JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia

Location
Kab. malang,

Jawa timur

INDONESIA