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Scientium Management Review
Published by Scientia Integritas Utama
ISSN : 29628318     EISSN : 29626323     DOI : https://doi.org/10.56282/smr.v1i1.83
Core Subject : Humanities, Education, Social,
Humanities Education Social Sciences
Scientium Management Review is a quarterly peer-reviewed journal with a mission. The mission of the Scientium Management Review is to provide thought leadership by publishing articles on managerial practices with organization-wide or cross-functional implications. We seek original theoretical and practical insights into general management in all types of organizations. We are global in orientation and welcome submissions rooted in empirical research or novel business solutions in all fields related to general management, including (but not restricted to): strategy, leadership, corporate governance, international business, decision-making, change management, and corporate social responsibility. We also seek articles written from a functional perspective, such as finance, marketing, or supply chain management, provided these demonstrate links to cross-functional and general management topics. We aim to increase the relevance of developments in individual disciplines for general managers.
Arjuna Subject : Ilmu Pengambilan Keputusan (semua kategori) - Ilmu Manajemen dan Riset Operasi
Articles 59 Documents
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Training and Motivation on Employee Performance Through Job Satisfaction at PT.Taspen (Persero) KCU Makassar Yunita, Andi
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.169

Abstract

This study aims to analyze the effect of training and work motivation on employee performance through job satisfaction at PT Taspen (Persero) KCU Makassar. This study uses a quantitative approach. The population in this study were all employees working at PT. Taspen KCU Makassar, totaling 42 people. The data collection technique used is through a questionnaire. The data analysis technique used is path analysis. The results of this study indicate that: (1) job training has a direct and significant effect on job satisfaction. (2) motivation has a direct and significant effect on job satisfaction. (3) training has a direct and significant effect on performance. (4) motivation has no significant effect on performance. (5) job satisfaction has a direct and significant effect on performance. (6) training has an indirect effect on performance through job satisfaction. (7) motivation has an indirect effect on performance through job satisfaction.
ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY AND PRODUCT QUALITY ON WIFI ID CUSTOMER SATISFACTION AT PT. TELKOM INDONESIA REGIONAL 7 hafry, hasand
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.170

Abstract

Abstract This study aims to determine the effect of service quality on customer satisfaction; product quality on customer satisfaction; service quality and product quality on customer satisfaction Wifi Id at PT. Telkom Indonesia Regional 7. This research is a quantitative research with a causal associative approach, that aims to determine the effect of two or more variables. This research conducted at PT. Telkom Indonesia Regional 7, by taking a sample, namely Wifi Id customers, totaling 352 respondents. Data collection techniques using observation techniques, interviews, questionnaires and literature study. The data were analyzed using validity tests, reliability tests and multiple linear regression analysis. The results of the study show that service quality has a positive and significant effect on customer satisfaction. Product quality has a positive and significant effect on customer satisfaction. Service quality and product quality have a positive and significant effect on customer satisfaction at PT. Telkom Indonesia Regional 7.
Application Of AKHLAK Culture As A Mediation Variable Of Workload And Work Environment On Organizational Commitment (Study On Non-Permanent Employees Of BNI Pare-Pare Branch) Ni Putu, Indah Permata Dewi
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.175

Abstract

Organizational commitment is the force binding individuals to perform an action that is relevant to one or more goals. This study aims to analyze the effect of workload and work environment on the organizational commitment of non-permanent employees of BNI Pare-Pare Branch, either directly or indirectly by using AKHLAK Culture as a mediating variable. This type of research is quantitative research involving 115 respondents to fill out a questionnaire with the results of data processed using SmartPLS 4. Based on the results of data processing and discussion, the conclusion of this study is that when the workload of employees decreases, it does not affect the increase in organizational commitment of BNI Pare-Pare Branch employees, both directly and when AKHLAK Culture is used as a mediating variable. Furthermore, a conducive and comfortable work environment has a significant direct effect on increasing organizational commitment from employees but when it is associated with AKHLAK Culture as a mediating variable, the indirect effect shown has not shown a significant impact.
PROFILE OF DISRUPTION IN THE LANDSCAPE OF THE INDONESIAN BANKING INDUSTRY Sarwo Edi, Yohanes
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.183

Abstract

Disruptions that occur in the business world can penetrate into any business sector and industry, including banking, which is known as an industry that has strict regulations and is not easy for newcomers to enter. This study aims to understand the process of disruption in the banking sector, construct the phenomenon of disruption that occurs, find potential opportunities and risks of threats faced by incumbents in the Indonesian banking industry, and answer the question whether incumbents should be worried about the disruption that occurs. The main data collection technique used is in-depth observation of the phenomenon of disruption that occurs by conducting direct and indirect interviews, group discussion forums (FGD) and documentation studies or even a combination of the three (triangulation). Industrial business landscape analysis techniques use the 4C-Diamonds analysis tool and Industrial Business Model Environmental Analysis with a Business Model Generation approach. The results of the research conducted show that the era of disruption in the Indonesian banking industry sector has been clearly visible since 2016, which was triggered by advances in information technology, especially the internet, high-speed microprocessors, smart devices and the rapid development of fintech. The emergence of the Covid-19 pandemic forced banks to accelerate the adoption of technology and digitization in their financial transaction services and other banking services, to match the changing preferences of customers who prefer to do activities through digital channels. Fintech developments and shifts in customer preferences have also been a trigger for the presence of new players or new entrants, including: fintech companies, technology giants, digital banks and neobanks. Incumbents don't have to worry about any disruptions that may occur, if only they are able to meet the requirements for sustainable growth and are able to adapt to -or even create- environmental scenarios for future business models to come.
EFFECT OF BRAND AMBASSADOR AND PRODUCT QUALITY ON PURCHASING DECISIONS WITH BRAND IMAGE AS AN INTERVENING VARIABLE (CASE STUDY ON SCARLETT WHITENING PRODUCT USERS IN MAKASSAR CITY) Kala, Febriani; Sudirman, Indrianty; Razak Munir, Abdul
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.184

Abstract

This study aims to determine the effect of brand ambassadors and product quality on purchasing decisions with brand image as an intervening variable for users of Scarlett Whitening products in Makassar City. This research is a quantitative research, the data used is primary data obtained from distributing questionnaires to research objects. The population in this study are users of Scarlett Whitening products in Makassar City. The sampling technique used purposive sampling so that a sample of 385 respondents was obtained. The analytical method used in this study uses regression analysis through the PLS (Partial Least Square) method with the help of SmartPLS 3.0 Software. The results of the study show that (1) brand ambassadors have a positive and significant effect on Scarlett Whitening's brand image; (2) product quality has a positive and significant effect on Scarlett Whitening's brand image; (3) brand image has a positive and significant effect on purchasing decisions for users of Scarlett Whitening products in Makassar City; (4) brand ambassadors have a positive but not significant effect on purchasing decisions for users of Scarlett Whitening products in Makassar City; (5) product quality has a positive and significant effect on purchasing decisions for users of Scarlett Whitening products in Makassar City; (6) brand ambassadors have a positive and significant effect on purchasing decisions through brand image for users of Scarlett Whitening products in Makassar City
THE INFLUENCE OF WORK MOTIVATION AND TRAINING ON PERFORMANCE THROUGH MARKETING EMPLOYEE COMPETENCE AT PT. HADJI KALLA mutmainnah
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.150

Abstract

Work motivation is a desire in a person that causes that person to do work. Meanwhile, training is an effort to improve employee performance in their current job or other jobs they will hold. This study aimed to determine how much work motivation and training affect the performance of marketing employees at PT. Hadji Kalla through competency. Respondents in this study amounted to 38 marketing employees with details of men and women. Data collection techniques using questionnaires with descriptive quantitative methods. The questions displayed on the questionnaire are questions using a Likert scale of 1-5. The analysis phase in this study begins with the research instrument, namely by collecting data and processing the data obtained in the questionnaire by giving the weight of each statement based on a Likert scale, as well as carrying out validity tests, reliability tests, normality tests, and regression tests. The regression test used is multiple regression. In its implementation, data processing was carried out with the help of the SPSS 23 program. The path analysis method was used to test the effect of mediation (intervening). The research results show (1) work motivation has a positive and significant effect on competence; (2) training has a positive and significant effect on competency; (3) work motivation has a positive and significant effect on performance; (4) training has a positive and insignificant effect on performance; (5) competence has a positive and significant effect on performance; (6) work motivation has a positive and significant effect on performance through competence; (7) training has a positive and significant effect on performance through competence.
THE INFLUENCAE OF TRAINING AND USE OF INFORMATION TECHNOLOGY ON EMPLOYEE PERFORMANCE WITH EMPLOYABILITY AS AN INTERVENING VARIABLE: (Study on Employees of PT. Wira Eka Persadatama Bone) Andi Resqi Amaliah
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.152

Abstract

Training is a series of individual activities in systematically increasing skills and knowledge so that they are able to have professional performance in their field. Information Technology is a set of tools that help you work with information and perform tasks related to information processing. The reasons for the researchers to take to find out the effect of training and the use of information technology on employee performance with work ability in employees of PT. Wira Eka Persadatama Bone. Respondents in this study amounted to 49 marketing employees with details of men and women. Data collection techniques using questionnaires with descriptive quantitative methods. The analysis phase in this study begins with the research instrument, namely by collecting data and processing the data obtained in the Analysis Phase in this study beginning with research instruments, namely by collecting data and processing data obtained through observation, questionnaires, interviews, and documentation by giving the weight of each statement based on a Likert scale, and do the validity test and reliability test.. The regression test used is multiple regression. In its implementation, data processing was carried out with the help of the SPSS program. To test the effect of mediation (intervening) the path analysis method was used. The results of the research show (1) training has an effect on work ability; (2) the use of information technology affects work ability; (3) training has an effect on employee performance; (4) the use of information technology affects employee performance; (5) work ability affects employee performance.
THE EFFECT OF ORGANIZATIONAL SUPPORT AND WORK MOTIVATION ON PERFORMANCE EMPLOYEES (PT Huadi Nickel Alloy Indonesia Bantaeng Regency) Amirullah
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.172

Abstract

The purpose of this study was to examine the relationship between organizational support and work motivation on employee performance. The sampling technique used a survey method, which took all employees, population and research samples using questionnaires to 95 employees of PT Huadi Nickel Alloy Indonesia, Bantaeng Regency. The analytical method used is inferential analysis with a path analysis approach. Based on the results of the research and discussion that has been carried out, the conclusions that can be drawn are (1) The results of hypothesis testing indicate that the organizational support variable is proven to have a positive and significant influence on employee performance. (2) The results of hypothesis testing show that the organizational support variable is proven to have a positive and significant effect on work motivation. (3) The results of hypothesis testing show that the work motivation variable is proven to have a positive and significant effect on employee performance. (4) The test results show that work motivation is proven to mediate the effect of organizational support on employee performance at PT Huadi Nickel Alloy Indonesia, Bantaeng Regency
THE INFLUENCE OF WORKLOAD, WORK DISCIPLINE, AND WORK ENVIRONMENT ON ORGANIZATIONAL COMMITMENT AND EMPLOYEE PERFORMANCE AT THE KESBANGPOL AGENCY OF SOUTH SULAWESI PROVINCE Siahaya, Aghnesia Carolina
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.173

Abstract

The performance of an organization is inseparable from the achievement of the performance of the employees in it. This study aims to analyze the effect of workload, work discipline, and work environment on organizational commitment and employee performance at the Kesbangpol Agency of South Sulawesi Province, both directly and indirectly. This research is a quantitative research which is research based on the philosophy of positivism, used to examine a particular population or sample. The type of analysis in this study is path analysis using SPSS software to process the data resulting from the questionnaire distribution. The results of the study found that workload has a positive but not significant effect on organizational commitment, work discipline has a positive and significant effect on organizational commitment, work environment has a positive and significant influence on organizational commitment, workload has a positive and significant effect on employee performance, work discipline has a positive and significant effect on employee performance, the work environment has a positive but not significant effect on employee performance, organizational commitment has a positive and significant effect on employee performance, organizational commitment cannot mediate workload on employee performance, organizational commitment can mediate work discipline on performance employees positively and significantly, organizational commitment can mediate the work environment on employee performance in a positive and significant manner at the Kesbangpol Agency of South Sulawesi Province
EFFECT OF WORK ENVIRONMENT AND COMPENSATION ON EMPLOYEE PERFORMANCE THROUGH WORK MOTIVATION (CASE STUDY AT PERUMDA TIRTA MANGKALUKU, PALOPO CITY) Firman Salam, Muhammad; Sumardi, Sumardi; Sudirman, Indrianty
Scientium Management Review Vol. 1 No. 3 (2022): Scientium Management Review
Publisher : Scientia Integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/smr.v1i3.185

Abstract

This study aims to determine the effect of work environment and compensation on employee performance through work motivation at Perumda Tirta Mangalauku, Palopo City. This research is a quantitative research, the data used is primary data, namely data obtained from distributing questionnaires to research objects. The population in this study were employees at Perumda Tirta Mangkaluku, Palopo City. The sampling technique used purposive sampling with a total sample of 75 respondents. The analytical method used in this study is regression analysis via SPSS version 2.3. The results of the study show that (1) the work environment has a positive and significant effect on work motivation; (2) compensation has a positive and significant effect on work motivation; (3) the work environment has a positive and significant effect on employee performance; (4) compensation has a positive and significant effect on employee performance; (5) work motivation has a positive and significant effect on employee performance; (6) the work environment has a positive and significant effect on employee performance through work motivation; and (7) compensation has a positive and significant effect on employee performance through work motivation.

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