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INDONESIA
Indonesian Journal Economic Review (IJER)
Published by Lembaga Mitra Solusi Teknologi Informasi
ISSN : 28082176     EISSN : 28081129     DOI : https://doi.org/10.35870/ijer
Core Subject : Economy,
Economics, Econometrics & Finance
Indonesian Journal Economic Review with published by Research Division Lembaga Mitra Solusi Teknologi Informasi. This journal covers fields such as People Knowledge and Management, Operations and Performance Management, Business Risk, Finance and Accounting, Entrepreneurship, Strategic Business, Strategic Marketing, and Decision Making and Negotiation. This journal is a peer reviewed online journal dedicated to high-quality research publications focused on research and implementation.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 31 Documents
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Search results for , issue "Vol. 5 No. 2 (2025): October" : 31 Documents clear
The Effect of Intellectual Capital, Behavior Direction, Effort Level, and Persistence Level on Employee Performance as an Effort to Improve Productivity at PT. Global Offset Sejahtera Julio Alfi Kartika Putra, Julio Alfi Kartika Putra; Pratama, Devangga Putra Adhitya; Hendriawan, Ayi
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.630

Abstract

This study examines the role of intellectual capital in enhancing work productivity by focusing on three aspects of employee behavior: the direction of their actions, the amount of effort they put in, and their level of persistence. The research is conducted at PT. Global Offset Sejahtera, a printing company based in Sidoarjo. Intellectual capital is considered an intangible resource made up of the knowledge, skills, and capabilities of individuals and the organization as a whole. These elements help in achieving company objectives in a more effective and efficient manner. The study included 200 employees as participants and used a quantitative method along with SPSS for data analysis. The findings reveal that the three behavioral dimensions significantly impact employee productivity. This suggests that building intellectual capital not only enhances individual thinking abilities but also shapes how employees behave, how hard they work, and how long they persist in their tasks. As a result, it is recommended that companies adopt strategies for managing intellectual capital that are closely linked to efforts aimed at improving employee behavior, in order to support long-term productivity growth.
The Effect Of Repressive Supervision And Work Culture On Employee Work Productivity At Pt Global Offset Sejahtera Karunia, Intan Dwi; Pratama, Devangga Putra Adhitya; Ayi
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.631

Abstract

The Influence of Repressive Supervision and Work Culture on Employee Productivity (Case Study at PT Global Offset Sejahtera), Sekolah Tinggi Ilmu Ekonomi Pemuda, Advisor Devangga Putra Adhitya Pratama, S.Pd., M.Pd. The purpose of this study is to determine and analyze the influence of repressive supervision and work culture on employee productivity at PT Global Offset Sejahtera. Repressive supervision is a form of supervision conducted after an activity has been completed. Its purpose is to evaluate and control work results to ensure they meet established standards. Work culture reflects the values, attitudes, and work behaviors adopted by employees within the company environment. The research method used is quantitative with a descriptive and associative approach, while the type of data used is primary data collected through the distribution of questionnaires to 200 respondents who are employees of PT Global Offset Sejahtera.Data modeling using multiple linear regression with the SPSS program. The results of this study indicate that repressive supervision and work culture have a significant simultaneous effect on work productivity. Similarly, both factors also have a positive and significant partial influence on employee productivity. The results indicate that the implementation of effective supervision and a conducive work culture will impact employee performance in terms of productivity.
The Impact of Motivation and Job Satisfaction on Employee Performance: The Role of Engagement as a Mediator Binter, Arnold Fredo
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.635

Abstract

In the study, motivation and job satisfaction were shown to have an effect on employee performance, with employee engagement as mediator. Employee performance is influenced by many factors, including motivation and job satisfaction. Motivation can prompt employees to work more optimally, while job satisfaction is closely linked with productivity and commitment to the organization. Employee engagement serves as mediator in the relationship between motivation, on the one hand, and performance, on the other Data was collected via survey using a Likert scale (1-5) from 150 employees of manufacturing companies located in Jakarta and Surabaya. With the help of SmartPLS and AMOS as statistical tools, path analysis method was applied to analyze the relationship between various variables. The results show that work motivation has a significant positive impact on employee performance while job satisfaction does not have any significant effects Employees’motivation is balanced against their engagement in the job, another testament to the fact that work motivation comes from both employer and employee. Employee engagement strengthens the connection between motivation and performance, therefore it should be taken into account in the performance-enhancing strategies. In this paper we we will discuss how motivation, job satisfaction, and employee engagement can effect employee performance within enterprises.
Identifying the Impact of Work Experience and Compensation on Employee Performance Hartono, Drajat; Barus, Imelda; Susilowati, Teti; Nurhayati; Santoso, Aprih
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.547

Abstract

This study aims to examine the impact of work experience and compensation on employee performance in state-owned enterprises (SOEs). A quantitative approach with regression analysis was employed, involving 110 respondents selected using a purposive sampling technique. Respondents were SOE employees with at least five years of service, who provided data through questionnaires. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The findings indicate that both work experience and compensation significantly affect employee performance. These results can serve as a reference for management to identify key factors influencing employee performance, supporting the achievement of organizational goals.
Impact of Susceptibility to Global Consumer Culture on Commitment and Loyalty in Halal Cosmetic Brands Kamila, Tasya; Negoro, Dimas Angga
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.549

Abstract

Given that the market is becoming more competitive, it is imperative to understand what influences purchasing decisions of global consumers as consumer trends change regarding halal cosmetics for anti-aging, maintaining appearance and skin health. This study considers and examines susceptibility to global consumer culture (SGCC) (conformity to consumer trend, social prestige, and quality perception) and its effect on affective commitment, which in turn influences behavioral commitment and loyalty in the context of the halal cosmetic industry. The results are as follows. First, conformity to consumer trends has a significant effect on both emotional commitment and behavioral commitment. Second, social prestige has significant direct effect on emotional commitmen, but is not positively associated with behavioral commitment. Third, quality perception has no significant impact on emotional commitment or behavioral commitment. Finally, both emotional commitment and behavioral commitment affect brand loyalty, and behavioral commitment in particular has a significant effect on brand loyalty.
Stimulus To Improve Customer Experience In Indonesia's Cargo Shipping Service Industry Wijayanto, Yeremia; Ardoko, Prono; Hapsari, Pamungkas
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.551

Abstract

Studies on customer experience have many links between stimuli and customer responses: cognitive, affective, social, physical, and sensory. Still, there have not been many in-depth studies on how these stimuli are obtained due to the limited empirical studies on stimuli that can affect customer experience. This research was conducted to identify and assess the most potent stimulus influencing customer experience in Indonesia's cargo shipping service industry. The Analytic Hierarchy Process (AHP) technique evaluated the significance of the customer experience stimulus criteria and sub-criteria. Nine senior managers with experience in the cargo shipping industry were asked to participate in this research. The results show that the internal stimulus has the most decisive importance, followed by the dynamic interaction between the stimulus and the external stimulus. Globally, the calculation results reveal that the elements of service quality, company capabilities, and communication processes have a high weight compared to other elements that make up the customer experience stimulus. At the end of the study, the theoretical and managerial implications and recommendations for further research are presented.
The Impact of the Free Visiting Hours Policy on Patient Satisfaction: Management Strategies for Ensuring Security, Infection Prevention, and Smooth Clinical Services (Case Study at PANTI RAHAYU Hospital Purwodadi) Mara, Lusa; Teguh, Daniel; Hapsari, Pamungkas; Ardoko, Prono
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.589

Abstract

The intense competition in the healthcare services industry has pushed hospitals to adopt patient-centered care strategies, one of which is the implementation of a free visiting hours policy. This study aims to (1) analyze the effect of the free visiting hours policy on patient satisfaction levels, and (2) formulate a strategic managerial model to balance this flexibility with fundamental operational pillars: security, Infection Prevention and Control (IPC), and smooth clinical services. Using a quantitative approach with a cross-sectional survey design, data was collected from 120 non-ICU inpatients at PANTI RAHAYU Hospital Purwodadi through purposive sampling. The visiting hours policy variable was measured through perceptions of flexibility and family support, while patient satisfaction was assessed using the five dimensions of service quality (SERVQUAL). Pearson’s Correlation analysis showed a positive, strong, and highly significant relationship (r = 0.715; p < 0.01) between positive perceptions of free visiting hours and overall patient satisfaction. The highest satisfaction dimension was found in Empathy (mean = 4.45), emphasizing that this policy effectively meets patients' psychosocial needs. However, observations and slightly lower scores in the Reliability dimension (mean = 4.05) indicate a potential "managerial paradox," where this marketing asset may risk disrupting clinical workflows. As a solution, this study proposes the "Guided Flexibility" model, a framework that integrates proactive visitor education, the implementation of a Visitor Management System, setting "Priority Service Times," and empowering staff through assertive communication to ensure clinical services, security, and IPC standards are maintained without compromising patient satisfaction.
The Effect of Service Quality on Consumer Satisfaction at Ambarawa Traditional Market Ardoko, Prono; Wijayanto, Yeremia; Hapsari, Pamungkas
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.590

Abstract

This study aims to determine the effect of tangible factors on consumer satisfaction at Ambarawa Traditional Market, to examine the influence of reliability on consumer satisfaction at Ambarawa Traditional Market, to explore the impact of responsiveness on consumer satisfaction at Ambarawa Traditional Market, to analyze the effect of assurance on consumer satisfaction at Ambarawa Traditional Market, and to understand the influence of empathy on consumer satisfaction at Ambarawa Traditional Market. This research utilizes a quantitative descriptive approach, describing the factual conditions based on collected data and questionnaires from direct field observations. The population in this study includes the customers of Ambarawa Traditional Market during the months of June, July, and August. A sample of 35 participants was selected. The analysis was conducted descriptively using frequencies and percentages, as well as Multiple Linear Regression analysis. The findings of this study indicate that tangible factors significantly influence consumer satisfaction. Reliability has a significant effect on consumer satisfaction. Responsiveness significantly affects consumer satisfaction. Assurance significantly impacts consumer satisfaction. Empathy also significantly influences consumer satisfaction. This study is beneficial for both internal and external evaluations for all stakeholders at Ambarawa Traditional Market.
Exploring the Role of Servant Leadership in Human Resource Development: A Case Study of the Leadership Performance at Talenta Sejahtera Bersama Cooperative Nitte, Eka Putri; Andjarwati, Tri; Ardiana, Dewa Ketut Raka
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.593

Abstract

This study aims to explore the role of servant leadership in the human resource development (HRD) process and its implications for leadership performance at the Talenta Sejahtera Bersama Cooperative in Kota Kupang. The research focuses on how the application of servant leadership values supports sustainable HR development strategies and contributes to improved organizational performance. A qualitative approach using a case study method was employed. Data were collected through in-depth interviews with key informants, including the general manager, HR manager, branch managers, senior and junior employees, and cooperative members from both the central and branch offices. Thematic analysis was conducted to identify patterns related to three main aspects: (1) the implementation of servant leadership by cooperative leaders, (2) the management of human resource development, and (3) the contribution of servant leadership to employees' work experiences and motivation. The findings indicate that the application of servant leadership fosters an inclusive and supportive work environment grounded in service-oriented values. Leaders who practice servant leadership demonstrate a strong commitment to listening, nurturing, and empowering employees. HR management is carried out in a participatory manner and focuses on competency development, ultimately contributing to increased performance and employee loyalty. These findings affirm that servant leadership is not only an ethical leadership model but also a strategic approach to achieving sustainable organizational performance.
Transformational Leadership, Knowledge Sharing Culture to Increase Personal Competency Development Through Knowledge Sharing Satisfaction as a Mediation Variable and Self-Efficacy as a Moderating Variable for Employees of PT. Wahana Lintas Nusantara Surabaya Karimah, Nurul; Kusmaningtyas, Amiartuti; Ardiana, Dewa Ketut Raka
Indonesian Journal Economic Review (IJER) Vol. 5 No. 2 (2025): October
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v5i2.597

Abstract

The purpose of this study was to prove and analyze transformational leadership, knowledge sharing culture to improve personal competency development through knowledge sharing satisfaction as a mediating variable and self-efficacy as a moderating variable in employees of PT. Wahana Lintas Nusantara Surabaya. The type of research used is quantitative with an explanatory approach. The population and sample of respondents in this study amounted to 168 employees of PT. Wahana Lintas Nusantara Surabaya using saturated techniques. Data collection using gform and measured using a Likert scale. The analysis technique uses the Structural Equation Model (SEM) tool, then the Partial Least Square (PLS) and IBM SPSS 26 programs are used. The results of this study indicate that: 1). Transformational leadership has a significant positive effect on knowledge sharing satisfaction at PT. Wahana Lintas Nusantara Surabaya. 2). Knowledge sharing culture has a significant positive effect on knowledge sharing satisfaction at PT. Wahana Lintas Nusantara Surabaya. 3). Knowledge sharing satisfaction has a significant positive effect on personal competency development at PT. Wahana Lintas Nusantara Surabaya. 4). Moderating self-efficacy positively and significantly affects the satisfaction of knowledge sharing towards personal competency development. 5). Mediating satisfaction of knowledge sharing positively and significantly affects transformational leadership towards personal competency development at PT. Wahana Lintas Nusantara Surabaya. 6). Mediating satisfaction of knowledge sharing positively and significantly affects the culture of knowledge sharing towards personal competency development at PT. Wahana Lintas Nusantara Surabaya.

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