Jurnal bintang manajemen
Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi.
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264 Documents
<![CDATA[Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan Karang Hias (Coral) di CV. Bali Samudra Anugrah ]]>
<![CDATA[Mage’virawati]]>;
<![CDATA[Andi Baso Adil Natsir]]>;
<![CDATA[Yusri Muhammad Yusuf]]>
<![CDATA[ Jurnal Bintang Manajemen Vol. 2 No. 3 (2024): September : Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v2i3.3263
<![CDATA[Service quality management is certainly important in today's increasingly competitive business world. This, of course, is inseparable from the competition of business people in providing services that are guided by meeting customer needs that are able to exceed customer expectations. Customers who meet their needs and feel that the service provided by the service provider exceeds what they expect, then there will be a sense of satisfaction having used the service from the provider. The purpose of this study isto find out the influence of the quality of ornamental corals and how much the service quality affects customer satisfaction in CV. Bali Samudra Anugrah. The type of research used is Quantitative. The data sources used came from Primary Data and Secondary Data with the research methods used, namely questionnaires, literature studies and observations. Hresults of research on the impact of service quality on customer satisfaction in CV. Bali Samudra Anugrah, concluded that there is a significant influence between service quality and customer satisfaction. Based on several test results such as simple linear regression analysis, it was found that the variables of service quality and customer satisfaction showed a positive relationship. The results of this research analysis also show that each variable makes a great contribution to customer satisfaction. Based on several test results such as simple linear regression analysis, it was found that the variables of service quality and customer satisfaction showed a positive relationship. The results of this research analysis also show that each variable makes a great contribution to customer satisfaction. ,]]>
<![CDATA[Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan Karang Hias di PT. Panorama Alam Tropika Jakarta Selatan ]]>
<![CDATA[Mirnawati Mirnawati]]>;
<![CDATA[Budiman Haruna]]>;
<![CDATA[Karma Karma]]>
<![CDATA[ Jurnal Bintang Manajemen Vol. 2 No. 3 (2024): September : Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v2i3.3268
<![CDATA[This research aims to determine the effect of service quality on Karang Hias customer satisfaction at PT. Panorama Alam Tropika, South Jakarta. The sample used was 30 ornamental coral customers who purchased ornamental corals. The sampling technique in this research used a non-probability sampling method and a side purposive technique. Data collection was carried out using a questionnaire with a Likert scale. The analytical method used in this research is a simple regression analysis method with the SPSS 23 application. The research results based on (t test) show that service quality has a significant effect on customer satisfaction with a significance value of 0.001 < 0.05. The results of the Coefficient of Determination test obtained an R Square of 0.931. This shows that the dependent variable of customer satisfaction is 93% influenced by the independent variable service quality, while 7% is influenced by other variables that have not been examined in this research.]]>
<![CDATA[Pengaruh Motivasi dan Kompensasi terhadap Kinerja Karyawan pada PT. Indoguna Utama ]]>
<![CDATA[Muhammad Rizky Ramadhan]]>;
<![CDATA[Natal Indra]]>
<![CDATA[ Jurnal Bintang Manajemen Vol. 2 No. 3 (2024): September : Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v2i3.3273
<![CDATA[This research aims to find out how much influence motivation and compensation have on employee performance at PT Indoguna Utama. The research method used is a quantitative approach, with a population of 65 employees and a sample of 40 people. The sampling technique uses the Slovin formula. Data collection used a questionnaire in multiple linear regression analysis units and hypothesis testing. Data processing uses SPSS 24 software for instrument testing, multiple linear regression analysis, and hypothesis testing. The research results show that both partially and simultaneously motivation and the work environment have a positive effect on the performance of PT Indoguna Utama.]]>
<![CDATA[Pengaruh Komunikasi dan Motivasi Terhadap Semangat Kerja Karyawan pada CV. Karya Penta ]]>
<![CDATA[Widia Astuti]]>;
<![CDATA[Natal Indra]]>
<![CDATA[ Jurnal bintang manajemen Vol. 3 No. 2 (2025): Juni : Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v2i3.3274
<![CDATA[This research aims to find out how much influence communication and motivation have on employee morale at CV. Penta's work on the head office. The research method used is a quantitative method approach with data collection techniques using probability sampling with a population of 108 employees and samples taken using the Slovin formula, namely 52 respondents. Data were collected using a questionnaire in ordinal (Likert) scale units. Data processing uses SPSS 26 software for instrument testing, multiple linear regression analysis, and hypothesis testing. The research results show that both partially and simultaneously communication and motivation have a positive effect on the performance of CV employees morale. Penta's work. This is because 446,808 f count > f table, where f table is 3,18 and is supported by a significance value of 0.000 where the condition for accepting the hypothesis is a significance value of less than 0.05.]]>
<![CDATA[Pengaruh Disiplin Kerja terhadap Kinerja Kerja di Daima Hotel Padang ]]>
<![CDATA[Deva Amanda Novresia]]>;
<![CDATA[Hijriyantomi Suyuthie]]>
<![CDATA[ Jurnal Bintang Manajemen Vol. 2 No. 3 (2024): September : Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v2i3.3275
<![CDATA[The research purposes is to calculate how much impact discipline of work has on performance of employee at the Daima Hotel. The population used is all Daima Hotel employees. The research sample utilized was 67 employees. The type of method in this research uses causal associative quantitative. Data was obtained by give questionnaires to informants. The employee work discipline results are sufficient (65.68%). Employee performance is adequate (67.17%). The influence of the two variables is 9.5%.]]>
<![CDATA[Pengaruh Lingkungan Kerja terhadap Loyalitas Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi di The Axana Hotel Padang ]]>
<![CDATA[Syevira Putri Gusti Amanda]]>;
<![CDATA[Arif Adrian]]>
<![CDATA[ Jurnal bintang manajemen Vol. 3 No. 2 (2025): Juni : Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v2i3.3276
<![CDATA[The purpose of this study was to determine: (1) the influence of the work environment on job satisfaction; (2) the influence of job satisfaction on employee loyalty; (3) the influence of the work environment on employee loyalty; (4) the influence of the work environment on employee loyalty with job satisfaction as an intervening variable. This study is a quantitative study. The population in this study were employees of The Axana Hotel. The research sample was 89 respondents. Data collection was carried out using a distributed questionnaire method. The data analysis technique used was regression analysis supported by the classical assumption test, F test, and path analysis test, with the help of the SPSS version 25.0 program. The results of the data analysis showed that the work environment had a positive and significant effect on job satisfaction with a Beta value or Standardized Coefficient of 0.261 with t count (2.523) with a significance of 0.013 <0.05. Job satisfaction has a positive and significant effect on employee loyalty with a Beta or Standardized Coefficient value of 0.338 with a t count (3.346) with a significance of 0.001 <0.05. The work environment has a positive and significant effect on employee loyalty with a Beta or Standardized Coefficient value of 0.605 with a t count (7.087) with a significance of 0.000 <0.05. And the work environment has a positive and significant effect on employee loyalty with satisfaction as a mediating variable at TheAxana Hotel. This can be seen in the results of the path analysis which produces a total influence value greater than the direct influence (0.693> 0.088).]]>
<![CDATA[Pengaruh Komitmen Organisasi, Budaya Organisasi dan Kepuasan Kerja terhadap Kinerja Karyawan Hotel Grand Rocky Bukittinggi ]]>
<![CDATA[Vebriasih Fertika]]>;
<![CDATA[Arif Adrian]]>
<![CDATA[ Jurnal bintang manajemen Vol. 3 No. 2 (2025): Juni : Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v2i3.3277
<![CDATA[This research aims to determine the influence of organizational commitment, organizational culture and job satisfaction on the performance of Grand Rocky Bukittinggi hotel employees. The research used is a sampling technique using an associative approach in the form of a causal relationship of quantitative descriptive type. In collecting data, the technique used was distributing questionnaires to 99 respondents whose validity and reliability had been tested using a Likert scale. The analytical tool used is multiple linear regression. The techniques used in analyzing the data are data description, testing analysis requirements through normality, heteroscedasticity and multicollinearity tests assisted by SPSS v.25. The results of this research are that Organizational Commitment is classified in the sufficient category through a respondent achievement level of 3.22%, for Organizational Culture it is classified in the sufficient category through a respondent achievement level of 3.35%, then for Job Satisfaction it is classified in the sufficient category through a respondent achievement level of 3, 13%, and employee performance is in the sufficient category with a respondent achievement level of 3.35%. The contribution of Organizational Commitment (X1), Organizational Culture (X2) Job Satisfaction (X3) and Employee Performance (Y) is 13.5% while the remaining 86.5% is influenced by other factors.]]>
<![CDATA[Pengaruh Beban Kerja dan Motivasi Kerja terhadap Kepuasan Kerja Karyawan PT CityNeon Prima Mandiri ]]>
<![CDATA[Siti Toipah]]>;
<![CDATA[Joko Ariawan]]>
<![CDATA[ Jurnal Bintang Manajemen Vol. 3 No. 1 (2025): Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v3i1.3727
<![CDATA[This study aims to determine the effect of workload and work motivation variables on employee job satisfaction at PT CityNeon Prima Mandiri partially and simultaneously. Where a problem phenomenon was found related to the decline in job satisfaction of PT CityNeon Prima Mandiri employees, which is one of the important factors in influencing the course of the company’s activities as a whole. The research method used in this study is the quantitative statistical method. The sample in this study used the entire population sampled with a total of 36 employees of PT CityNeon Prima Mandiri. The data collection technique used was a likert-scale questionnaire. The results of the study showed that partially workload had a negative and significant effect on job satisfaction with a calculated t of -6.656 > t table 2.034 and sig. 0.000 < 0.05. In addition, work motivation had a positive and significant effect on job satisfaction with a calculated t of 2.799 > t table 2.034 and sig. 0.008 < 0.05. Simultaneously, workload and work motivation affect job satisfaction with f count 28.653 > f table 4.139 and sig. 0.000 < 0.05.]]>
<![CDATA[Pengaruh Kearifan Lokal dan Kualitas Layanan Terhadap Keputusan Pembelian Melalui Harga pada Restoran Bebek Sawah di Kota Padang ]]>
<![CDATA[Christine Dwi Hendria]]>;
<![CDATA[Emil Salim]]>;
<![CDATA[Sivia Sari]]>
<![CDATA[ Jurnal Bintang Manajemen Vol. 3 No. 1 (2025): Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v3i1.3733
<![CDATA[This research aims to find out how much influence local wisdom and service quality have on purchasing decisions with price as an intervening variable at the Bebek Sawah Restaurant in Padang City. The population in this study is unknown, therefore this study uses the ferdinant formula. and the sample used in this research was Bebek Sawah customers in Padang City, namely 68 people. The method used is Structur Equation Modeling (SEM) with Particular Least Square (PLS) 3.0. by using a questionnaire as many as 68 respondents. The results of data analysis conclude that there is a positive and significant influence of local wisdom variables on purchasing decisions. There is a positive and significant influence of service quality variables on purchasing decisions. There is a positive and significant influence of the price variable on the purchasing decision variable. There is a positive and insignificant influence of the local wisdom variable on the purchasing decision variable through the price variable as an intervening variable. There is a positive and insignificant influence of the service quality variable on the purchasing decision variable through price as an intervening variable.]]>
<![CDATA[Pengaruh Cyberloafing terhadap Kinerja Karyawan melalui Self Control Sebagai Variabel Moderasi pada PT Swadharma Sarana Informatika Surabaya ]]>
<![CDATA[Hanum Sulistyowati]]>;
<![CDATA[Dewi Nuraini]]>
<![CDATA[ Jurnal Bintang Manajemen Vol. 3 No. 1 (2025): Jurnal Bintang Manajemen (JUBIMA) ]]>
Publisher : <![CDATA[Pusat Riset dan Inovasi Nasional ]]>
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DOI: 10.55606/jubima.v3i1.3739
<![CDATA[The purpose of this study was to determine the test results and analysis of the effect of cyberloafing on employee performance through self-control as a moderating variable at PT Swadharma Sarana Informatika Surabaya. The population and sample in this study were 86 active employees at PT Swadharma Sarana Informatika Surabaya, the sampling used was a census. The analysis method used was SPSS with Moderated Regression Analysis (MRA) analysis for testing hypothesis 3 which is a special application of multiple linear regression. The results showed that cyberloafing had a negative and significant effect on employee performance, self-control had a positive and significant effect on employee performance and self-control weakened the relationship between cyberloafing and employee performance.]]>
