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Journal of Business on Hospitality and Tourism
Published by Institut Pariwisata dan Bisnis Internasional
ISSN : 25279092     EISSN : 25276921     DOI : https://doi.org/10.22334/jbhost
Core Subject : Social,
Social Sciences
JBHOST aims at initiating and stimulating high-impact and innovative research relevant for academics and practitioners within the hospitality and tourism industries. The audience of this publication primarily comprises academics, graduate students, practitioners and all others interested in hospitality and tourism industries. The journal welcomes and encourages articles from practitioners and academics as well as qualitative and quantitative researches. Each paper will be judged according to international standards, originality/innovativeness of paper, contribution to knowledge, its relevance of the subject and its quality of presentation. Those papers are subject to a double blind reviewing.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 8 Documents
 1 
Search results for , issue "Vol. 10 No. 1 (2024): June 2024" : 8 Documents clear
Perspectives Generation Z On The Fomo Trend In Kintamani, Bali Evi Wijayanti, Ni Putu; Darmiati, Made; Prabasavika, Made Gita; Citra Maharani, Ni Kadek
Journal of Business on Hospitality and Tourism Vol. 10 No. 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.483

Abstract

The development of Changes in new trends in alpha tourism has become a significant phenomenon in society after the COVID-19 pandemic, especially Generation Z who is quite active in following this trend. The phenomenon of FOMO or Fear of Missing Out, the hesitation to miss out on experiences or information, has emerged as an issue among Generation Z, especially in the context of visits to popular tourist destinations such as Kintamani, Bali. Tourism is a sector that has a significant economic impact with a variety of activities that attract tourists, including natural, cultural and culinary exploration. Generation Z in Indonesia plays an important role in this trend, showing the phenomenon of Fear of Missing Out (FOMO) in popular tourist attractions such as Kintamani, Bali. The problem that arises is how Generation Z perceives and responds to this FOMO phenomenon, and how it affects their travel behavior. The purpose of this study is to investigate and analyze Generation Z's views and responses to this FOMO trend. This research uses a qualitative method approach, involving data collection techniques through tringulation techniques. Hopefully, the results of this study can provide a clear picture and broaden the understanding of Generation Z's response and perception towards FOMO, as well as its impact on their traveling trends.
Understanding Leadership in Formal Organizations: Insights from Qualitative Research Astawa, I Nengah Dasi; Putra, Made Satria Pramanda; Yustiani, Dwi; Putra, Komang Satria Wibawa
Journal of Business on Hospitality and Tourism Vol. 10 No. 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.499

Abstract

This qualitative empirical study investigates leadership styles in formal organizations. The study utilized purposive sampling to select informants, and data was collected through observation and interviews. The snowball model was employed when data saturation was achieved. The qualitative descriptive analysis of the data involved data collection, classification, reduction, and interpretation. The study findings indicate that leaders in formal organizations predominantly utilize collaborative, participative, and democratic leadership styles, with occasional employment of autocratic style in specific situations. Transformational leadership style is less commonly observed, particularly in the public sector, while there is an emerging trend towards its adoption in the private sector. The study highlights that the participative leadership style involves decision-making through selection, the democratic style is based on election, and the transformative leadership style is rooted in education.
Residents' Perceptions Of Religious Tourism And Its Socio-Economic Impacts In Brgy. Pomponan, Baybay City, Leyte Palma Balaga, Cle Marven; Salado Maravilla, Vicente
Journal of Business on Hospitality and Tourism Vol. 10 No. 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.366

Abstract

Religious tourism consists of pilgrimages, visiting holy sites and sacred structures, and travel for worship and devotion. Several studies have investigated the concept of religion and tourism, but relatively few have examined how the residents in the community view religious tourism and its effects on sacred sites. This research aims to determine the residents' perceptions of religious tourism and its socio-economic impacts in Brgy. Pomponan, Baybay City, Leyte in their church houses the Miraculous Image of Saint Antonio de Padua S.urvey questionnaires were distributed to 250 residents. Majority of the residents had a favorable view and perception of religious tourism and the presence of religious tourists and pilgrims in their community. Residents were appreciative of the positive impact that religious tourism had on their economy, with transportation and public utility infrastructure being the most significant. Furthermore, they praised the religious tourists' respect and appreciation for local customs and traditions, attributing it to the rich cultural exchange that led to the preservation of their traditions. The paper suggests management and development strategies to address the issues of traffic, congestion, and pollution caused by religious tourists, particularly during feast days and special events.
The Determinant Factors of Family Dining Out Behaviours Wiastuti, Rachel Dyah; Thalia Mizutani, Alexandra; Wiyana, Tri; Adiati, Maria Pia; Rashid, Basri
Journal of Business on Hospitality and Tourism Vol. 10 No. 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.429

Abstract

This study aims to identify the determinant factors for family dining out behaviors. The primary data was collected from face to face questionnaire to 136 samples with sampling criteria sampling as such family status, Indonesian, and had minimum one dining out experience in the restaurant premises. Data was then analyzed with statistic descriptive and factor analysis. The findings showed that food taste, lack of time, and craving for specific food determined family the most upon deciding to dine out in the restaurant. Meanwhile, younger family tend to be determined more by food quality, while the older by lack of time. Further, despite the family background occupation either as paid- worker or employee, entrepreneur or housewife, all are determined the most by lack of time and food variability. In contrast, least determinant factor were calories consideration, advertisement, and other influenced. It can be concluded that different demographic led to different determinant factors that stimulate family to dine out. In addition, new five factors are formed from the previous eight factors consist of 17 items, which are as health, quality, lifestyle, convenience, and promotion. This study contributes to the of food and beverage literature that emphasizes for specific market of family during dining out in the restaurant
Examining The Moderating Factor of Perceived Price in Between Employee Performance and Consumer Satisfaction at Grand Inna Hotel Medan Shu, Efin; Chianata, Finny
Journal of Business on Hospitality and Tourism Vol. 10 No. 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.493

Abstract

Consumer satisfaction is one key determinant of the success of a business. The ratings and feedback given by guests about employees at Grand Inna Hotel Medan mostly indicate that employee performance have not met guest expectations, and guests are dissatisfied. This study aims to evaluate the moderating factor of price perception in between employee performance and consumer satisfaction. This research uses the quantitative method. Data collection was done by distributing  questionnaires. The population is all customers of Grand Inna Hotel Medan, with total sample of 96 people that were determined using the Lemeshow formula. The data is analyzed using SPSS statistical software. The findings indicate that employee performance has a significant influence on consumer satisfaction, and price perception negatively moderates the variables. To enhance the perception of appropriate pricing among customers, Grand Inna Hotel Medan needs to consider more transparent pricing strategies and provide value commensurate with the services offered.
Historical Study of Arab Village Tourism in Gresik: Transformation of Religious Tourism in the Post-Covid-19 Era Santoso, Yuniawan Heru; Nuruddin, Nuruddin; Fiatiano, Edwin; Ismail, Muhammad Hussein
Journal of Business on Hospitality and Tourism Vol. 10 No. 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.500

Abstract

The old city of Gresik is recognized for its Arab Kampong in Gapurosukolilo Village, home to the graves of the first harbor master and the first regent of Gresik. These sites have now become significant cultural heritage and pilgrimage tourism attractions. This study aims to investigate the conditions and impact of tourism in the Arab Kampong Gresik during the Covid-19 pandemic and to provide insights for the post-COVID-19 era. Employing a qualitative historical perspective, the research analyzes data from documents and interviews regarding past events. The findings reveal that during the pandemic, the number of tourists visiting the Arab Kampong of Gresik decreased, resulting in a substantial decline in the local community's income. The interpretation focuses on the processes of rethink, rebuild, and restart, which have led to the creation of strategic programs designed to assist the community in effectively navigating the challenges of the Post Covid-19 era.
Regional-Based Tourism Analysis: The Case Of Cavite Province, Philippines Tadeo, Jerico Bajen; Dela Rea Mendoza, Xavier Lawrence
Journal of Business on Hospitality and Tourism Vol. 10 No. 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.490

Abstract

Tourism is indispensable in promoting a country's culture and heritage by educating visitors about local customs, beliefs, and perspectives. Global tourism has increased, and there has been increased interest in studying its impacts from the perspective of host communities. Hence, this study attempted to study the tourism traffic volume and its behavioral influence on the province's income through descriptive-causal design. It showed that the lowest number of tourists in the province of Cavite, with 63,940, was recorded in 2012 in the pre-pandemic period and 2020 during the pandemic, whilst the local government's income peaked in 2017 and 2021. Considerably, there was an established influence of tourism traffic volume on the income of the local government unit. The researchers concluded that tourism positively influenced the income of local government units and recommended a localized marketing strategy to further maximize the benefits of tourism in the province.
An Analysis of Verbal and Non-Verbal Signs Advertisement in Bali Jaya, Ketut Putra; Skolastika, I Made Perdana
Journal of Business on Hospitality and Tourism Vol. 10 No. 1 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v10i1.475

Abstract

An advertisement is an announcement or news about a product, event or job to convince people to be interested. Verbal and nonverbal are communication tools that humans use to interact, whether through messages, images, and gestures. This study aimed to analyze the verbal and non-verbal signs used in tourism advertisements and explore the meanings of these signs. Travel advertisements are intended to promote tourist attractions or destinations to travelers who are about to take a trip to Bali. The data comes from the Instagram account of Bali 2 Tour. The data was obtained by a qualitative method. The analytical process begins with the analysis of verbal and non-verbal signs based on semiotic theory of (Chandler, 2022). The analysis of the meaning of the linguistic and non-verbal signs was carried out using the meaning theory proposed by Barthes (1977) and the color analysis was performed using the color term theory proposed by Wierzbicka (1996) proposed. The results show that travel advertisements provide information to readers or tourists who are about to travel to Bali about interesting places to visit. 

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