Jurnal Keuangan dan Bisnis
Jurnal Keuangan dan Bisnis: Jurnal Keuangan dan Bisnis terbit secara berkala dua kali setahun yaitu bulan Maret dan Oktober. Jurnal Keuangan dan Bisnis bertujuan untuk menyediakan forum penyebaran aplikasi teori dan penelitian di semua bidang Ekonomi, Manajemen dan Akuntansi , termasuk tetapi tidak terbatas pada: 1. Keuangan 2. Manajemen Operasional 3. Manajemen Sumber Daya Manusia 4. Manjemen Pemasaran 5. Bisnis Strategi 6. Bisnis Resiko 7. Akuntansi 8. Human Capital Management 9. Kewirausahaan 10. Auditing
Articles
132 Documents
<![CDATA[Pengaruh Kualitas Pelayanan Dan Kepuasan Terhadap Loyalitas Pelanggan Wifi Indihome PT. Telekomunikasi Indonesia Wilayah Sumatera Selatan ]]>
<![CDATA[Rohmial , Rohmial]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 20 No. 2 (2022): Jurnal Keuangan dan Bisnis Volume 20 Nomor 2 Oktober 2022 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v20i2.598
<![CDATA[The purpose of this study to examine the effect of service quality and satisfaction on customer loyalty P.T. IndiHome. The test was conducted on 83 people with non-probability sampling technique, while the sampling used incidental sampling using the Slovin formula. Calculations The analysis technique was performed using normality test, t test, F test, multiple linear regression and determination test. The results of this study indicate the quality of service and satisfaction is good but still need to improve the speed and accuracy in handling customer complaints. Simultaneously service quality and satisfaction have a positive and significant effect on customer loyalty at PT Telekomunikasi Indonesia (WITEL) South Sumatra, where the calculated F value with a significant value . Keywords: Service Quality, Satisfaction, Customer Loyalty.]]>
<![CDATA[Pendapatan Daerah di Indonesia Sebelum Dan Selama Pandemi ]]>
<![CDATA[Syamsul, Syamsul]]>;
<![CDATA[Rosyada, Dini]]>;
<![CDATA[Wahyono, Dwi]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 20 No. 2 (2022): Jurnal Keuangan dan Bisnis Volume 20 Nomor 2 Oktober 2022 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v20i2.660
<![CDATA[Beberapa Negara di Dunia, mengambil kebijakan penanganan penyebaran COVID-19, dengan memberlakukan pembatasan sosial, termasuk Indonesia. Penerapan kebijakan ini ternyata berdampak pada keterpurukan ekonomi, dan penurunan pendapatan pemerintah. Tujuan penelitian ini adalah untuk memberikan bukti empiris dampak pandemi COVID-19 terhadap pendapatan daerah di Indonesia. Penelitian ini merupakan penelitian kuantitatif. Jenis data yang digunakan adalah data kuantitatif, yang diperoleh dari data sekunder dengan menggunakan teknik pengumpulan data dokumentasi. Populasi dan sampel untuk penelitian ini adalah pemerintah kabupaten/kota di Indonesia. Analisis data menggunakan uji beda, paired samples t test. Hasil pengujan menunjukkan ada perbedaan pendapatan daerah antara sebelum pandemi COVID-19 dan selama pandemi COVID-19. Dengan kata lain, penelitian ini menginformasikan bahwa pandemi COVID-19 mempengaruhi pada pendapatan daerah di Indonesia. Temuan ini memperkaya literatur tentang topik pandemi COVID-19 dan pendapatan daerah]]>
<![CDATA[Peran Kompetensi Serta Efikasi Diri Pada Prestasi Kerja Pegawai Tetap Teller Bank di Palembang ]]>
<![CDATA[Sulistyawati, Maria Fransiska Sri]]>;
<![CDATA[Septianna Sri Ratnasari, Agatha]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 20 No. 2 (2022): Jurnal Keuangan dan Bisnis Volume 20 Nomor 2 Oktober 2022 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v20i2.689
<![CDATA[The purpose of this study was to determine and examine the effect of the competence variable (X1) and self-efficacy variable (X2) on the performance variable (Y) of bank teller employees in Palembang. The sample of this research respondent is specifically for permanent employees of bank tellers who work in Palembang. The data used are primary data and secondary data. The sampling technique used in this research is the convenience method. The convenience method is that every permanent employee of a bank teller in Palembang has the same opportunity and is willing to fill out or choose an answer from the statement submitted in the questionnaire. Data analysis techniques used include: validity test, reliability test, and classical assumption test. Hypothesis testing using multiple linear regression analysis using SPSS 26 for windows program. The results of the study stated that the competence variable (X1) and self-efficacy variable (X2) had a positive and significant effect on the performance of bank teller employees in Palembang.]]>
<![CDATA[Pengaruh Kepuasan Terhadap Loyalitas Konsumen Dengan Switching Cost Sebagai Variabel Moderasi ]]>
<![CDATA[Heru Ismadi, Florentinus]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 20 No. 2 (2022): Jurnal Keuangan dan Bisnis Volume 20 Nomor 2 Oktober 2022 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v20i2.690
<![CDATA[Consumers will give loyalty because they are satisfied with the service they receive or consumers will switch services because they hope to find better service than what they have received. To switch to another service, a consumer must incur a switching cost. To explore this, a study was conducted at the Panti Rapih Hospital in Yogyakarta. The analytical method used is descriptive verification, so that the research analysis will produce a description of the research variables, the profile of the respondents, and the proof of the hypothesis. The effect of the moderating variable was processed by Moderation Regression Analysis (MRA). This study found that when the switching cost variable is controlled, there is a very strong influence of satisfaction on patient loyalty. When switching costs are included as an intervening variable, there is a change in the strength of the influence of satisfaction on patient loyalty. The lower the level of switching costs experienced by the patient, the weaker the influence of satisfaction on patient loyalty. Therefore, in order to maintain customer loyalty, this element of switching costs should be paid more attention to.]]>
<![CDATA[Narsisme CEO dan CSR ]]>
<![CDATA[Putranto, Yohanes Andri]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 20 No. 2 (2022): Jurnal Keuangan dan Bisnis Volume 20 Nomor 2 Oktober 2022 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v20i2.699
<![CDATA[This study has the aim of empirically testing whether CEO narcissism has a correlation with CSR activities. Upper Echelon Theory is used to explain CEO narcissism can correlate with CSR activity. Measurement of CEO narcissism focuses on the company's annual report which in this case the development of previous research instruments. The CSR variable in this study was measured using the Sri Kehati index. In this case, companies that enter the Sri Kehati index are companies whose CSR performance is good. The research sample was IDX issuers who entered the LQ45 index in the period 2017 - 2019. Hypothesis testing using the Chi Square correlation test with PSPP applications. The results of hypothesis testing concluded that CEO narcissism correlated with CSR policy.]]>
<![CDATA[Pengaruh Budaya Organisasi Dan Gaya Kepemimpinan Terhadap Kinerja Auditor Dengan Struktur Audit Sebagai Variabel Moderasi ]]>
<![CDATA[Sonny Marcel Kusuma, Gumulya]]>;
<![CDATA[Kusumawaty, Mia]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 21 No. 1 (2023): Jurnal Keuangan Dan Bisnis Volume 21 Nomor 1 Maret 2023 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v21i1.750
<![CDATA[The research intends to analyze the influence of organizational culture and leadership style on auditor performance. It used moderating variables, namely the audit structures. The sample was determined using convenience sampling. The number of auditor respondents was 46 people from the Public Accounting Firm in Palembang. Researchers used PLS-SEM data analysis. The result indicates that there is a positive influence of culture and leadership style on auditor performance. It also shows that the audit structure has not been able to moderate the influence of organizational culture and leadership style on performance. ]]>
<![CDATA[Analisis Minat Pembelian Produk Preloved Sebagai Upaya Peduli Lingkungan ]]>
<![CDATA[Yuliana, Lingga]]>;
<![CDATA[Apriyana, Nurliya]]>;
<![CDATA[Fauzan, Ray]]>;
<![CDATA[Larasati, Nike]]>;
<![CDATA[Alhazami, Lutfi]]>;
<![CDATA[Eko Bima Sutopo, Israel]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 21 No. 1 (2023): Jurnal Keuangan Dan Bisnis Volume 21 Nomor 1 Maret 2023 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v21i1.763
<![CDATA[This research aims to investigate purchasing interests in preloved products from reputable brands as an environmental care effort. The advantage of conducting this study is to provide a resource for readers and researchers considering similar issues. In this descriptive qualitative research, purposive sampling was used to select the samples. The samples that met the criteria of this study were those who had previously bought the branded product from offline or online shops. Ten respondents were involved in the survey of this study. The questionnaires were distributed via Google form and conducted from November 2022 to January 2023. The findings reveal purchasing pre-owned branded goods contributes to environmental protection by minimizing unrecycled fashion trash and animal exploitation. The respondents recommended purchasing pre-owned branded goods responsibly to protect the environment and get products at reasonable rates. ]]>
<![CDATA[Pengaruh Kepemimpinan Dan Motivasi Kerja Terhadap Kinerja Pegawai Di Dinas Perkebunan Provinsi Sumatera Selatan ]]>
<![CDATA[Utari, Karmila]]>;
<![CDATA[Darwin, Darwin]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 21 No. 1 (2023): Jurnal Keuangan Dan Bisnis Volume 21 Nomor 1 Maret 2023 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v21i1.764
<![CDATA[This study aims to analyze the influence of leadership and motivation on employee performance at the South Sumatra Plantation Department during the Covid 19 pandemic. The samples, 70 respondents, are the employees of the South Sumatra Plantation Department and primary data collected by distributing questionnaires to all respondents. The results reveal that hypotheses 1, 2, and 3 are accepted. The accepted hypothesis 1 implies that there is a is a significant influence of leadership on employee performance. Meanwhile, the accepted hypothesis 2 infers that there is a significant influence of work motivation on employee performance. In addition, the accepted hypothesis indicates that there is an influence of leadership and work motivation on employee performance. ]]>
<![CDATA[Social Responsibility On Purchase Intention Based On Customer Company Identification ]]>
<![CDATA[Zain, Lauda Radhea]]>;
<![CDATA[Marsasi, Endy Gunanto]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 21 No. 1 (2023): Jurnal Keuangan Dan Bisnis Volume 21 Nomor 1 Maret 2023 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v21i1.771
<![CDATA[Social responsibility is achieving goals for the community, one of which is purchase intention, which is influenced by customer company identification, trust, general attitude, and purchase intention based on the sustainability theory on marketing, especially when companies maintain their status and standing in the business world. This study aims to determine the effect of the relationship between hypotheses on bottled mineral water products from the research gap. The object research focused on bottled mineral water product companies with the subject of bottled mineral water consumers from all walks of life. This research used Structural Equation Modeling (SEM) with 232 respondents who participated in responding to the research questionnaires. The results of the study indicate the rejection of one hypothesis that connects the influence between trust and purchase intention on bottled mineral water products due to privacy issues among consumers.]]>
<![CDATA[Pengaruh Earning Per Share Terhadap Harga Saham Dengan Debt Ratio Sebagai Variabel Pemoderating Pada PT. Akasha Wira Internasional Tbk ]]>
<![CDATA[Siti Nurjanah, Dara]]>;
<![CDATA[Munawar, Andri Helmi]]>;
<![CDATA[Hadiani, Dian]]>;
<![CDATA[Suherni, Neni]]>
<![CDATA[ Jurnal Keuangan dan Bisnis Vol. 21 No. 1 (2023): Jurnal Keuangan Dan Bisnis Volume 21 Nomor 1 Maret 2023 ]]>
Publisher : <![CDATA[Catholic University Musi Charitas ]]>
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DOI: 10.32524/jkb.v21i1.795
<![CDATA[This study aims to determine and analyze earnings per share, stock price and debt ratio, and the value influence of earnings per share on stock prices with debt ratio as a moderating variable at PT Akasha Wira Internasional Tbk from 2009 to 2018. The study applied a quantitative approach in terms of explanatory method. It used secondary data with purposive sampling techniques. The statistical method used is Moderated Regression Analysis. The influence value of earnings per share on the stock prices is 35.30%. The result of the hypothesis test reveal that earning per share does not have any significant effect on the share prices of PT Akasha Wira International Tbk. Likewise, the existence of the debt ratio as a moderating variable does not provide any significant influence either. In other words, the debt ratio does not change or determine the influence value of earning per share on stock prices. At last, the correlation relationship has a negative direction which means that if the interaction of earnings per share and debt ratio increases, the stock prices will fall.]]>
