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DEDDY IBRAHIM RAUF
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INDONESIA
(JUMPER)
Published by PT. Maju Malaqbi Makkarana
ISSN : -     EISSN : 29883784     DOI : 10.59971/jumper
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Social Sciences
Journal Management & Economics Review : JUMPER is a journal for publishing research results on business decisions, processes and activities in actual business settings. Theoretical and empirical advances in buyer behavior, finance, organizational theory and behavior, marketing, risk and insurance and international business are regularly evaluated. Published for executives, researchers and scholars, the Journal helps apply empirical research to practical situations and theoretical findings to the realities of the business world.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 142 Documents
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The Impact of Service Quality and Food Quality on Customer Satisfaction and Customer Retention Karwini, Ni Ketut; Handayani, Ni Wayan Ana Rahita; Wijayanthi, Ida Ayu Trisna
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.996

Abstract

This study investigates the impact of service quality and food quality on customer satisfaction and customer retention in the restaurant industry. Drawing on a quantitative research design, data were collected from 215 restaurant customers using a structured questionnaire measured on a five-point Likert scale. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to examine both direct and indirect relationships among the constructs. The findings reveal that service quality and food quality significantly and positively influence customer satisfaction, with food quality demonstrating a stronger effect. Customer satisfaction was found to have a substantial positive impact on customer retention, confirming its central role in fostering long-term customer relationships. Additionally, the results indicate that customer satisfaction partially mediates the relationships between service quality and retention, as well as between food quality and retention. The model explains a considerable proportion of variance in both customer satisfaction and customer retention, suggesting strong predictive power. These findings highlight the strategic importance of delivering consistent food excellence and superior service performance to enhance customer satisfaction and ensure sustainable customer retention. The study contributes to hospitality and service marketing literature by providing an integrated empirical framework linking quality dimensions, satisfaction, and retention within the restaurant context.
The Effect of Digital Literacy, Parental Involvement, Religious Learning Environment, and Teaching Methods on Students’ Achievement in Islamic Education Juliantri, Huzma
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.997

Abstract

This study aims to examine the effect of digital literacy, parental involvement, religious learning environment, and teaching methods on students’ achievement in Islamic education. Employing a quantitative explanatory research design, data were collected from 250 students enrolled in Islamic education subjects through structured questionnaires and academic documentation. The data were analyzed using descriptive statistics, classical assumption tests, and multiple linear regression analysis. The results indicate that digital literacy, parental involvement, religious learning environment, and teaching methods each have a positive and significant effect on students’ academic achievement. Simultaneously, these variables explain 53.9% of the variance in students’ achievement. Among the independent variables, the religious learning environment has the most dominant influence, followed by parental involvement, teaching methods, and digital literacy. These findings suggest that students’ academic success in Islamic education is shaped by an integrated ecosystem that combines technological competence, family engagement, supportive spiritual climate, and effective pedagogical strategies. The study highlights the importance of strengthening digital skills while maintaining value-based educational environments to enhance academic outcomes in Islamic education institutions.
The Effect of Capital Structure, Liquidity, and Profitability on Firm Value Soputan, Astrieth
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.1015

Abstract

This study aims to examine the effect of capital structure, liquidity, and profitability on firm value. Firm value is an important indicator that reflects the market perception of a company's performance and future prospects. This research adopts a quantitative approach using secondary data obtained from the financial statements of companies listed on the Indonesia Stock Exchange during the 2020–2024 period. The sampling technique used in this study is purposive sampling based on specific criteria related to the availability and completeness of financial data. The data were analyzed using multiple linear regression analysis to determine the influence of capital structure, liquidity, and profitability on firm value. The results of the study show that capital structure has a positive and significant effect on firm value, indicating that companies that effectively manage their financing structure can enhance their market valuation. Liquidity also shows a positive and significant influence on firm value, suggesting that companies with strong liquidity positions are perceived as financially stable and capable of meeting short-term obligations. Furthermore, profitability has the strongest positive and significant effect on firm value, highlighting that the ability of companies to generate profits is a key factor influencing investor confidence and market valuation. Simultaneously, capital structure, liquidity, and profitability significantly influence firm value. These findings emphasize the importance of effective financial management strategies in improving company performance and increasing firm value in the capital market.
The Effect of Sustainability Orientation, Green Innovation, and Corporate Social Responsibility on Firm Reputation Mayndarto, Eko Cahyo; Yuliastuti, Hilda; Bakti, Iriana; Dahlia
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.1016

Abstract

In the modern business environment, corporate reputation has become a crucial intangible asset that influences stakeholder trust, competitive advantage, and long-term organizational sustainability. Companies are increasingly expected to demonstrate commitment to environmental responsibility, sustainable innovation, and social contribution. Therefore, this study aims to examine the effect of sustainability orientation, green innovation, and corporate social responsibility on firm reputation. This research employs a quantitative approach using survey data collected from 200 managers and senior employees working in companies that implement sustainability-related practices. The data were collected through structured questionnaires using a five-point Likert scale. The sampling technique used in this study was purposive sampling to ensure that respondents had sufficient knowledge regarding sustainability initiatives within their organizations. The data were analyzed using multiple linear regression analysis to evaluate the relationships between the independent variables and firm reputation. The results of the analysis show that sustainability orientation has a positive and significant effect on firm reputation, indicating that companies that integrate sustainability principles into their strategic decision-making processes tend to gain higher levels of stakeholder trust and credibility. Green innovation is also found to have a positive and significant influence on firm reputation, suggesting that organizations that develop environmentally friendly products, technologies, and production processes are perceived more positively by stakeholders. Furthermore, corporate social responsibility demonstrates the strongest positive effect on firm reputation among the variables examined in this study. This finding indicates that companies that actively engage in CSR initiatives such as community development, environmental protection, and ethical business practices are more likely to enhance their corporate image and public trust. Overall, the findings highlight the importance of sustainability-related strategies in strengthening firm reputation in today's competitive business environment. Organizations that integrate sustainability orientation, promote green innovation, and implement effective CSR initiatives can build stronger relationships with stakeholders and improve their long-term reputation and competitiveness. These findings provide valuable insights for managers and policymakers regarding the strategic role of sustainability practices in enhancing corporate reputation and organizational sustainability.
The Impact of Financial Technology Usage, Financial Inclusion, and Financial Behavior on SME Performance Safitri, Nisya Puspita; Morasa, Stelly; Rumengan, Hendry
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.1017

Abstract

Small and medium enterprises (SMEs) play a crucial role in economic growth, employment generation, and innovation in many countries. However, many SMEs still face challenges related to limited access to financial services, inefficient financial management, and low adoption of digital financial technologies. This study aims to examine the impact of financial technology usage, financial inclusion, and financial behavior on SME performance. A quantitative research approach was employed using primary data collected from 150 SME owners and managers through structured questionnaires. The data were analyzed using descriptive statistics, reliability and validity tests, correlation analysis, and multiple regression analysis. The results show that financial technology usage has a positive and significant effect on SME performance, indicating that the adoption of digital financial services can improve operational efficiency and financial accessibility for SMEs. Financial inclusion also has a significant positive influence on SME performance, suggesting that greater access to financial products and services enables SMEs to obtain capital, manage financial risks, and support business expansion. Furthermore, financial behavior was found to have the strongest positive effect on SME performance, highlighting the importance of responsible financial management practices such as budgeting, financial planning, and effective resource allocation. These findings suggest that the combination of digital financial technology adoption, expanded financial inclusion, and improved financial behavior plays an important role in enhancing SME competitiveness and sustainability. Therefore, policymakers, financial institutions, and SME development programs should encourage fintech adoption, expand financial inclusion initiatives, and improve financial literacy among SME owners to support sustainable SME growth in the digital economy.
The Effect of Digital Learning Adoption, Self-Regulated Learning, and Learning Engagement on Students’ Learning Outcomes Pietra Dorand; Netti Zurnelli; Sally Putri Karisma; Muhammad Arsyad
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.981

Abstract

This study examines the effect of digital learning adoption, self-regulated learning, and learning engagement on students’ learning outcomes in technology-enhanced educational environments. Using a quantitative explanatory research design, data were collected from 268 undergraduate students who had experienced online or blended learning. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test both direct and indirect relationships among the variables. The results indicate that digital learning adoption has a significant positive effect on students’ learning outcomes. Additionally, self-regulated learning and learning engagement both significantly influence learning outcomes, with learning engagement emerging as the strongest predictor. The findings further reveal that digital learning adoption significantly enhances students’ self-regulated learning and engagement, which in turn mediate its impact on academic performance. The model explains 68.2% of the variance in learning outcomes, demonstrating strong predictive power. These results suggest that the effectiveness of digital learning depends not only on technological implementation but also on students’ ability to regulate their learning and actively engage in academic activities. The study highlights the importance of integrating digital infrastructure with pedagogical strategies that foster autonomy and engagement to optimize students’ academic success in digital learning environments.
The Moderating Role of Firm Size on ESG Disclosure in Stock Prices of Companies Listed on the Sri Kehati Index Nadia Pentamitta Pandji; Zaky Machmuddah; Retno Indah Hernawati; Nila Tristiarini; Imang Dapit Pamungkas; Ngurah Pandji Mertha Agung Durya
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.987

Abstract

Investors are now considering environmentally friendly investments, focusing on ESG and sustainable investments. Public attention has forced companies to be transparent in reporting operational activities that have environmental, social, and governance impacts. This study aims to determine the relationship between environmental disclosure, social disclosure, and governance disclosure and stock prices. Furthermore, this study aims to determine the moderating role of company size in influencing environmental disclosure, social disclosure, and governance disclosure on stock prices. The population in this study was companies listed on the IDX Sri Kehati ESG Sector Leaders index on the Indonesia Stock Exchange (IDX). The sampling method used purposive sampling, with the criteria being companies listed on the IDX Sri Kehati ESG Sector Leaders index that were included in one or two indexing periods each year (June and December) for the two years 2022-2023. The results of the study indicate that environmental disclosure and social disclosure are not proven to affect stock prices, while governance disclosure is proven to affect stock prices. Other findings indicate that company size does not moderate the moderating role of environmental disclosure, social disclosure, and governance disclosure on stock prices. This indicates that even though companies manage their operations in an environmentally friendly manner and maintain good relationships with stakeholders, this doesn't yet signal a strong investment decision. Furthermore, a company's size doesn't guarantee that it is disciplined in maintaining environmental and social integrity, or that it is managing its business effectively, which can influence investor behavior.
The Impact of Work–Life Balance, Job Stress, and Compensation on Employee Retention Niken Widyastuti; Jemadi; Lisa Gresti Sella Damanik; Noorhani Dyani Laksmi
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.1024

Abstract

Employee retention has become an important issue for organizations seeking to maintain workforce stability and sustain long-term organizational performance. This study aims to examine the impact of work–life balance, job stress, and compensation on employee retention. A quantitative research approach was employed using a survey method to collect primary data from 150 employees working in various organizations. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS. The results indicate that work–life balance has a positive and significant effect on employee retention, suggesting that employees who are able to maintain a balance between work and personal life are more likely to remain committed to their organizations. In contrast, job stress has a negative and significant influence on employee retention, indicating that higher levels of workplace stress increase the likelihood of employee turnover. Furthermore, compensation was found to have the strongest positive effect on employee retention, demonstrating that fair and competitive compensation plays a crucial role in motivating employees to stay within the organization. These findings highlight the importance of implementing effective human resource management strategies that promote work–life balance, reduce job stress, and provide competitive compensation systems. By addressing these factors, organizations can improve employee satisfaction, strengthen organizational commitment, and enhance employee retention in the long term.Work–Life Balance
The Influence of Social Media Advertising Exposure and Influencer Credibility on Brand Awareness and Purchase Intention Ida Ayu Trisna Wijayanthi; Ni Ketut Laswitarni
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.1025

Abstract

The rapid growth of social media has significantly transformed marketing communication strategies, enabling companies to promote their products through digital advertising and influencer collaborations. This study aims to examine the influence of social media advertising exposure and influencer credibility on brand awareness and purchase intention. A quantitative research approach was employed using a survey method to collect primary data from 200 social media users who had been exposed to online advertisements and influencer promotional content. The data were analyzed using Structural Equation Modeling with the Partial Least Squares (PLS-SEM) technique. The results indicate that social media advertising exposure has a significant positive effect on brand awareness and purchase intention. Similarly, influencer credibility was found to significantly influence both brand awareness and purchase intention. The findings also reveal that brand awareness has a significant positive effect on purchase intention, indicating that consumers who are familiar with and recognize a brand are more likely to develop intentions to purchase its products. These results highlight the important role of social media advertising and influencer credibility in enhancing brand awareness and encouraging consumer purchase behavior in the digital marketing environment. The study provides practical implications for marketers by emphasizing the importance of consistent advertising exposure and collaboration with credible influencers to strengthen brand visibility and increase consumer purchase intentions.
The Relationship between Strategic Planning, Managerial Competence, and Competitive Advantage on Organizational Performance Ermansyah; Mulia Sosiady
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.1027

Abstract

This study examines the relationship between strategic planning, managerial competence, competitive advantage, and organizational performance within an integrated structural framework. Drawing on the resource-based view and dynamic capabilities theory, the research investigates both the direct effects of strategic planning and managerial competence on organizational performance and the mediating role of competitive advantage. A quantitative approach was employed using survey data collected from 245 managers across various industries. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that strategic planning and managerial competence significantly and positively influence organizational performance. Competitive advantage was found to be the strongest predictor of performance and also partially mediates the relationships between strategic planning and performance, as well as between managerial competence and performance. These results indicate that while effective planning and competent managerial leadership directly enhance organizational outcomes, their impact is strengthened when they contribute to the development of sustainable competitive advantage. The study provides theoretical contributions by integrating strategic management and capability perspectives into a comprehensive performance model. Practically, the findings suggest that organizations should align strategic planning processes, managerial capability development, and competitive positioning strategies to achieve sustained performance in dynamic and competitive environments.

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