International Journal of Business English and Communication (IJoBEC)
Articles in IJoBEC address all areas of business, English, and communication including, but not limited to, technology and financial management. English includes English Skills, English for Specific Purposes (ESP), English Language Learning (ELL), English Language Teaching (ELT), translation, Pragmatics, and Discourse Analysis. Business includes Entrepreneurship, Management, Finance, Sales, Marketing, Promotion, Advertising, Human Resource, Business Capital Market, Tourism Industry, Hotel and Restaurant Industry, and Meeting, Incentive, Convention, and Exhibition (MICE). Communication includes Interpersonal Communication, Organizational Communication, Communication Psychology, Public Relation Management, Intercultural Communication, Interactional and Transactional Communication, Hospitality, Journalism, and Broadcasting. Technology includes Information and Communication Technology (ICT), Business Database Processing, Information Management System (IMS), Business Data Visualization, and Business Data Analytics. Financial Management includes Financial Accounting, Computer Accounting, and Business Taxation. In addition, the journal IJoBEC welcomes submissions concerning the research results of internships, fieldwork research, community service, and library research.
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<![CDATA[The Job Satisfaction on Employees at Dinas Perpustakaan dan Kearsipan in Sinjai Regency ]]>
<![CDATA[Amal, A. Israq Irgyanto]]>;
<![CDATA[M. Tahir]]>;
<![CDATA[Seny Luhriyani]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.1293
<![CDATA[This research aims to explore and analyze the level of employee job satisfaction at Dinas Perpustakaan dan Kearsipan in Sinjai Regency. The research subjects consisted of the head of the agency and two employees, with a focus on job satisfaction based on aspects of the job itself, salary, promotions, supervision, and co-workers. The research objectives include an in-depth understanding of current job satisfaction and the ways to increase the job satisfaction of employees. The research method used is qualitative with an interview approach and direct observation. Data is collected through direct interaction with participants and then analyzed to identify emerging patterns and findings. The results of the research show that employees' job satisfaction at Dinas Perpustaakan dan kearsiapan in Sinjai Regency is generally good. Factors such as the work itself, salary, and co-workers have a positive contribution to job satisfaction, while promotions and supervision have a more limited impact. In the ways to increase job satisfaction, this agency has implemented various strategies, including employee training and development, creating a relaxed and pleasant work atmosphere (cool and fun), as well as implementing an organizational culture that encourages values such as teamwork, full innovation, and carrying out the best processes. for best results, showing visitor satisfaction, honesty, trust, enjoyment, and loyalty. The conclusions of this study highlight the importance of paying attention to factors that significantly influence employee job satisfaction. The implications of these findings can be a basis for developing more effective management policies and practices in Dinas Perpustakaan dan Kearsipan in Sinjai Regency.]]>
<![CDATA[Communication Strategies to Attract Customers Intentions ]]>
<![CDATA[Ryan Aditya Syam Putra]]>;
<![CDATA[Patak, Andi Anto]]>;
<![CDATA[Korompot, Chairil Anwar]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.1291
<![CDATA[The research examines the communication strategies and factors that influence customer interest in partnering with PT. Pegadaian (CP) Pelita Makassar. The study uses a descriptive, qualitative approach with an interview method to collect data. The research found that PT. Pegadaian (Persero) CP Pelita Makassar uses Word of Mouth, Advertising, and Direct Selling to attract customers and increase revenue by 80%. However, customers' interest in becoming customers at PT. Pegadaian (Persero) CP Pelita Makassar is due to personal needs and the proximity of the outlet to their residence. PT. Pegadaian (Persero) CP Pelita Makassar keeps good relationships with customers through excellent service quality and communication. The research supplies practical and theoretical implications and suggests that PT. Pegadaian (Persero) CP Pelita Makassar should use social media for direct marketing and implement sales promotions to increase customer loyalty.]]>
<![CDATA[THE EFFECTS OF SERVICE QUALITY ON TOURISTS SATISFACTION IN FORT ROTTERDAM MAKASSAR ]]>
<![CDATA[Takka, Muhammad Azwan]]>;
<![CDATA[Abdul Wahid]]>;
<![CDATA[Indrawaty Asfah]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.1301
<![CDATA[The purpose of this study is to investigate the effect of service quality on tourist satisfaction in Fort Rotterdam, Makassar. The main population of this study consists of 30 tourists. A study using aggregate sampling theory used a sample size of 30 people. Data collection was done by distributing questionnaires using descriptive methods. The analysis involved the application of simple linear regression using statistical tools. The research results show a positive and significant effect of the variable quality service on the satisfaction of the tourist with a significance value of 0.001 and a coefficient of 0.405. The test results show a calculated t-value of 5.461, which exceeds the critical t-table value of 2.030. This leads to the conclusion that there is a positive and significant relationship between service quality and tourist satisfaction at Fort Rotterdam in Makassar. The effect of service quality on tourist satisfaction is 46%, the remaining 54% is influenced by unknown or unexamined variables in this study.]]>
<![CDATA[AN ANALYSIS OF ENGLISH TEACHERS’ STRATEGIES IN TEACHING WRITING SKILL AT SENIOR HIGH SCHOOL 1 MAJENE ]]>
<![CDATA[Albar, Ade Fitriah]]>;
<![CDATA[Nurdin Noni]]>;
<![CDATA[Iskandar]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.2436
<![CDATA[This thesis aims to find out the teacher’s strategy in teaching writing skill in the class of the second-grade students at SMA Negeri 1 Majene, to find out the problem faced by teachers in teaching writing skill of the second-grade students at SMA Negeri 1 Majene, and to find out how the teachers implement strategy in teaching writing skill of the second-grade students at SMA Negeri 1 Majene. This research was conducted at Senior High School 1 Majene, the subjects of this research are two English teachers who taught the second-grade students. This research used qualitative research. This research used an observation checklist and interviews to collect the data. the researcher used three steps to analyze the data, there are data condensation, data display, and drawing and verifying conclusion. The findings revealed that both teachers employed the Project-Based Learning (PBL) strategy for teaching writing. The first teacher also used video-based learning and the second teacher also used mind mapping strategy However, In terms of implementation, there were both similarities and differences in the teachers' approaches. Both teachers used collaborative learning by group assignments and encouraged presentations for assessment. However, the first teacher used various learning media like projectors, speakers, and visual aids to enhance understanding, while the second teacher primarily relied on textbooks. They encountered several challenges, such as diverse student characteristics, some students' preference for studying outside the classroom, the need for visual examples during group work, and issues with student participation and timely submission of assignments]]>
<![CDATA[THE IMPLEMENTATION OF COOPERATIVE LEARNING METHOD IN TEACHING ENGLISH AT INDONESIAN JUNIOR HIGH SCHOOL ]]>
<![CDATA[Raharjo, Moelyo]]>;
<![CDATA[Salija, Kisman]]>;
<![CDATA[Hidayahni Amin, Fatimah]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.2998
<![CDATA[This research explores the implementation of the cooperative learning method in teaching speaking at a Junior High School in Takalar, Indonesia. Employing a qualitative research design, data was gathered through observation, interviews, and documents involving six students and one teacher. The research addresses three primary questions: the teacher’s implementation of the cooperative learning method, the teacher’s perception of this method, and the students’ perceptions. The findings reveal that the teacher implemented the cooperative learning method through a structured approach over four weeks. 1)The implementation of cooperative learning methods in teaching speaking were divided into opening activities, main activities, and closing activities. 2) Teacher's perception towards the implementation of cooperative learning method in teaching speaking found giving positive perception. 3) Students' perception towards the implementation of cooperative learning method in learning speaking found five students giving positive perception and only one student giving negative perception.]]>
<![CDATA[POLITENESS STRATEGIES IN EFL CLASSROOM INTERACTION: TEACHER-STUDENT STRATEGIES ]]>
<![CDATA[Elis Jayanti, Nur]]>;
<![CDATA[Mahmud, Murni]]>;
<![CDATA[Salija, Kisman]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.3006
<![CDATA[This study explores the use of politeness strategies in English as a Foreign Language (EFL) classroom interactions, focusing on the dynamic between a teacher and four students at SMPN 2 Galesong Utara. Utilizing a descriptive qualitative mythological approach and ethnography design, data were gathered through observation checklists, interviews, and audio-video recordings. The research aims to answer three key questions: (1) The teacher's perception of politeness strategies, (2) The dominance of specific politeness strategies in teacher-student interactions, and (3) How politeness strategies support teacher and student classroom interaction. According to the teacher's perceptions, politeness is crucial for effective communication. She defines it as using respectful language that does not offend listeners. The finding of the most dominant implemented in the interaction of teacher-students in EFL classroom was positive politeness. The finding of how politeness strategies support teacher-students’ interaction was that politeness strategies are crucial in creating an inclusive and effective learning environment. They not only support harmonious teacher-student interactions but also facilitate better learning outcomes by ensuring respect and cooperation in the classroom.]]>
<![CDATA[Using SAP System with English Use at Banking Corporate ]]>
<![CDATA[Rezky Febrianti]]>;
<![CDATA[Fatimah Hidayahni Amin]]>;
<![CDATA[Riny Jefri]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.3439
<![CDATA[This study aimed at finding out the use of English in operating SAP System and the staff’ perception towards using such system in banking matters. The research was qualitative with a descriptive design. It was conducted at PT. Bank Rakyat Indonesia, Panakkukang Branch and was carried out for approximately 2 months. The selected respondents were 5 staff from different divisions who used SAP system to operate the banking matters. The study employed questionnaire and interview questions to collect the data. It was found that SAP system is a helpful tool for the bank because all activities are integrated using one software and it can accelerate processing and presenting more accurate data. It terms of familiarity, the staff needed some time to learn the system and to master English terms and vocabulary used in the system. However, the staff anticipated their understanding in using SAP system by following the standards that have been implemented in the bank.]]>
