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Veteran Economics, Management & Accounting Review
Published by Universitas Pembangunan Nasional Veteran Jakarta
ISSN : 29639832     EISSN : 29628830     DOI : https://doi.org/10.59664/vemar.v2i1
Core Subject : Economy, Humanities, Science, Education, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences
Veteran Economics, Management & Accounting Review (VEMAR) seeks to publish both theoretical and empirical papers in the fields of economics, management & accounting in private sector as well as public sector. VEMAR covers but is not limited to: Accounting Area: Financial Accounting Auditing Taxation Public Sector Accounting & Auditing Accounting information systems CSR and Sustainability Corporate Governance Management Accounting Islamic Accounting Accounting Education Management Area: Marketing Management Human Resource Management Production Management Financial Management Management Information System International Business Business Law Entrepreneurship Economics Area: Monetary Fiscal Environment and Natural resource Industrial Organization Regional and Urban Economics Sharia Economics
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 70 Documents
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Analysis of Complaint Behavior To E-Customer Satisfaction Customer Loyalty Tiktok Shop kurniawan, Cristoporus Esandra Murta; Rusfian Effendi; Irfan Handoko; Muhammad Deny
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12476

Abstract

This study aims to analyze the effect of complaint behavior on customer satisfaction and customer loyalty, as well as the mediating role of customer satisfaction among TikTok Shop users. The research employs a quantitative approach using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method through the SmartPLS version 4 application. Based on the test results, it was found that complaint behavior has a positive and significant effect on customer satisfaction. Furthermore, complaint behavior also has a positive and significant effect on customer loyalty. In addition, customer satisfaction has been proven to have a positive and significant effect on customer loyalty. The mediation analysis results show that customer satisfaction significantly mediates the effect of complaint behavior on customer loyalty indicating an indirect-only mediation effect. These findings emphasize that enhancing customer satisfaction on TikTok Shop can strengthen the relationship between complaint behavior and customer loyalty. Therefore, TikTok Shop needs to improve the quality of its complaint-handling processes to enhance satisfaction and maintain user loyalty sustainably. Keywords: Complaint Behavior, Customer Satisfaction, Customer Loyalty, TikTok Shop     Abstrak Penelitian ini bertujuan untuk menganalisis pengaruh complain behavior terhadap customer satisfaction dan customer loyalty, serta peran mediasi customer satisfaction pada pengguna TikTok Shop. Penelitian ini menggunakan pendekatan kuantitatif dengan metode Partial Least Square–Structural Equation Modeling (PLS-SEM) Berdasarkan hasil pengujian, diperoleh bahwa complain behavior berpengaruh positif dan signifikan terhadap customer satisfaction Selanjutnya, customer satisfaction terbukti berpengaruh positif dan signifikan. Hasil analisis mediasi menunjukkan bahwa customer satisfaction mampu memediasi pengaruh complain behavior terhadap customer loyalty secara signifikan yang menunjukkan adanya efek indirect-only mediation. Temuan ini menegaskan bahwa peningkatan kepuasan pelanggan TikTok Shop dapat memperkuat hubungan antara perilaku komplain dan loyalitas pelanggan. Oleh karena itu, TikTok Shop perlu meningkatkan kualitas penanganan keluhan pelanggan untuk memperkuat kepuasan serta mempertahankan loyalitas pengguna secara berkelanjutan.   Kata kunci: Complain Behavior, Customer Satisfaction, Customer Loyalty, TikTok Shop,  
Determinasi Indeks Keyakinan Konsumen Terhadap Kondisi Perekonomian Indonesia Tias Handayani; desmintari
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12463

Abstract

This study aims to look at the effect of consumer confidence index on interest rates, economic growth, IHSG, and exchange rates in Indonesia. This study uses secondary data with a quarterly period of 2005-2022 obtained through the Central Bureau of Statistics, Bank Indonesia, the Financial Services Authority, and the Indonesia Stock Exchange. The test results using Autoregressive Distributed Lag (ARDL) that (i) interest rates have no long-term influence but short-term influence on the consumer confidence index in Indonesia, (ii) economic growth has a long-term influence but no short-term influence on the consumer confidence index in Indonesia, (iii) IHSG has a long-term and short-term influence on the consumer confidence index in Indonesia, and (iv) the exchange rate has a long-term influence but no short-term influence on the consumer confidence index in Indonesia. Keywords: Consumer Confidence Index, Interest Rate, Economic Growth, IHSG, Exchange Rate.   Abstrak Penelitian ini memiliki tujuan untuk melihat pengaruh indeks keyakinan konsumen terhadap suku bunga, pertumbuhan ekonomi, IHSG, dan nilai tukar di Indonesia. Penelitian ini menggunakan data sekunder dengan periode triwulan tahun 2005-2022 yang diperoleh melalui Badan Pusat Statistik, Bank Indonesia, Otoritas Jasa Keuangan, dan Bursa Efek Indonesia. Hasil pengujian menggunakan Autoregressive Distributed Lag (ARDL) bahwa (i) suku bunga tidak memiliki pengaruh secara jangka panjang tetapi berpengaruh secara jangka pendek terhadap indeks keyakinan konsumen di Indonesia, (ii) pertumbuhan ekonomi memiliki pengaruh jangka panjang tetapi tidak memiliki pengaruh secara jangka pendek terhadap indeks keyakinan konsumen di Indonesia, (iii) IHSG memiliki pengaruh secara jangka panjang dan jangka pendek terhadap indeks keyakinan konsumen di Indonesia, dan (iv) nilai tukar memiliki pengaruh secara jangka panjang tetapi tidak memiliki pengaruh secara jangka pendek terhadap indeks keyakinan konsumen di Indonesia. Kata kunci: Indeks Keyakinan Konsumen, Suku Bunga, Pertumbuhan Ekonomi, IHSG, Nilai.
Anteseden Tata Kelola Wakaf di Indonesia Agha Karnys Izza Muhammad; Fadel Fadhillah; Muhammad Jihad
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12464

Abstract

This study aims to analyze the implementation of waqf governance in Indonesia using a descriptive qualitative approach, based on data from the National Waqf Index (NWI) for the years 2020 and 2021 in four provinces: DKI Jakarta, Bali, East Kalimantan, and Aceh. The results show that three provinces experienced significant increases in their NWI scores due to operational funding support from local governments, increased training frequency for nazhir, and improvements in certified nazhir ratios and waqf land management. In contrast, Aceh Province experienced a decline in its score due to the absence of submitted data in 2021. The study highlights the importance of consistent reporting, strengthening institutional capacity, and adopting digital innovations in waqf governance. Moreover, public understanding of contemporary waqf concepts remains low, necessitating public education and optimization of the role of the Indonesian Waqf Board (BWI). With these strategic steps, waqf has the potential to become an effective Islamic social finance instrument for national development. Keywords: Waqf, NWI, Governance, Institutional Capacity, Digitalization   Abstrak Penelitian ini bertujuan untuk menganalisis implementasi tata kelola wakaf di Indonesia melalui pendekatan deskriptif kualitatif, dengan menggunakan data National Waqf Index (NWI) tahun 2020 dan 2021 di empat provinsi: DKI Jakarta, Bali, Kalimantan Timur, dan Aceh. Hasil menunjukkan bahwa tiga provinsi mengalami peningkatan signifikan dalam skor NWI akibat dukungan dana operasional dari pemerintah daerah, peningkatan frekuensi pelatihan nadzir, serta perbaikan rasio nazir bersertifikasi dan pengelolaan tanah wakaf. Sebaliknya, Provinsi Aceh mengalami penurunan skor karena tidak menyampaikan data pada tahun 2021. Penelitian ini menyoroti pentingnya konsistensi pelaporan, penguatan kapasitas kelembagaan, serta inovasi digital dalam tata kelola wakaf. Selain itu, pemahaman masyarakat terhadap konsep wakaf kontemporer masih rendah, sehingga diperlukan edukasi publik dan optimalisasi peran Badan Wakaf Indonesia (BWI). Dengan langkah strategis tersebut, wakaf berpotensi menjadi instrumen keuangan sosial Islam yang efektif untuk pembangunan nasional. Kata kunci: Wakaf, NWI, Tata Kelola, Kelembagaan, Digitalisasi.  
Cara Kerja Makro Ekonomi dalam Meningkatkan Kinerja Reksa Dana Irene Angela Tampubolon; Purwanto Widodo
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12465

Abstract

This study aims to analyze the impact of macroeconomic variables on the growth of mutual funds in Indonesia using time series data in the period 2008 - 2022 per month and the Auto Regressive Distributed Lag (ARDL) analysis method. The research results show that inflation has no short-term effect and has a significant negative effect in the long-term, interest rates have a negative and positive effect in the short-term and no significant effect in the long-term, the exchange rate has a significant negative effect in the short-term and a significant positive effect in the long-term, and IHSG has a significant positive effect in short and long term. Keywords: Mutual Funds, Inflation, Interest Rate, Exchange Rate, Composite Stock Price Index   Abstrak Penelitian ini bertujuan untuk menganalisis pengaruh variabel makroekonomi terhadap pertumbuhan reksa dana di Indonesia menggunakan data time series dalam periode 2008 - 2022 per bulan dan metode analisis Auto Regressive Distributed Lag (ARDL). Hasil penelitian menunjukkan inflasi tidak berpengaruh jangka pendek dan berpengaruh negatif signifikan jangka panjang, suku bunga berpengaruh negatif dan positif pada jangka pendek dan tidak berpengaruh signifikan jangka panjang, nilai tukar berpengaruh negatif signifikan jangka pendek dan berpengaruh positif signifikan jangka panjang, dan IHSG berpengaruh positif signifikan jangka pendek maupun jangka panjang..  Kata kunci: Reksa Dana, Inflasi, Suku Bunga, Nilai Tukar, Indeks Harga Saham Gabungan.  
Apa Penyebab Ketimpangan Pendapatan Di Pulau Jawa? Anney Crismestika; Raden Parianom
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12466

Abstract

Indonesia's economic activities are mostly centered on the island of Java, as indicated by the value of economic growth which is always recorded at the top compared to other islands. The flourishing of economic activity that occurs does not go hand in hand with the welfare of the people, in fact income inequality on the island of Java is the highest, this is of course caused by several factors. The aim of this research is to determine the factors that are thought to influence income inequality in each province on the island of Java for the period 2016-2021, including the variables Financial Inclusion, Gross Regional Domestic Product (GRDP) Per Capita, and Human Development Index (HDI). The total sample used was 36 data obtained from the Central Statistics Agency and Bank Indonesia. The analysis used is panel data regression analysis with the best model, namely the Fixed Effect Model (FEM), which was then developed into Feasible Generalized Least Square (FGLS). Partial research results show that GRDP per capita negatively and significantly influences income inequality, HDI positively and significantly influences income inequality, while financial inclusion does not positively and significantly influence income inequality. Meanwhile, all independent variables simultaneously influence income inequality on the island of Java.   Keywords: Income Inequality, Financial Inclusion, GRDP Per Capita, Human Development Index   Abstrak Tujuan dilakukan penelitian ini adalah untuk mengetahui faktor-faktor yang diduga berpengaruh terhadap ketimpangan pendapatan pada setiap provinsi di Pulau Jawa periode 2016 – 2021, antara lain variabel Inklusi Keuangan, Produk Domestik Regional Bruto (PDRB) Perkapita, dan Indeks Pembangunan Manusia (IPM). Total sampel yang digunakan adalah 36 data yang diperoleh dari Badan Pusat Statistik dan Bank Indonesia. Analisis yang digunakan yakni analisis regresi data panel dengan model terbaik yaitu Fixed Effect Model (FEM) yang kemudian dikembangkan menjadi Feasible Generalized Least Square (FGLS). Hasil penelitian secara parsial didapatkan bahwa PDRB Perkapita secara negatif signifikan mempengaruhi ketimpangan pendapatan, IPM secara positif signifikan mempengaruhi ketimpangan pendapatan, sedangkan inklusi keuangan secara positif tidak signifikan mempengaruhi ketimpangan pendapatan. Adapun secara simultan seluruh variabel bebas berpengaruh terhadap ketimpangan pendapatan di Pulau Jawa. Kata Kunci: Ketimpangan Pendapatan, Inklusi Keuangan, PDRB Perkapita, Indeks Pembangunan Manusia  
Peran Pendidikan dalam Meningkatkan Paritisipasi Angkatan Kerja Ni Luh Putu Sinta Apriliani; Ullya Vidriza
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12467

Abstract

This study aims to analyze the factors that influence LFPR in Provinces in Indonesia for the period 2018-2023. The data used comes from the Badan Pusat Statistik and S&P Global, analyzed using a panel data regression approach using FEM and hypothesis testing at a significance level of 5%. This study found that the education variable has a significant positive impact on LFPR in Provinces in Indonesia, while the minimum wage shows a significant negative effect on LFPR in the same region. Conversely, economic growth and purchasing manager index show no significant effect on LFPR in 34 Provinces in Indonesia during the period 2018 – 2023. Keywords: LFPR, Education, Economic Growth, Minimum Wage, Purchasing Manager’s Index   Abstrak Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi TPAK pada Provinsi di Indonesia periode 2018-2023. Data yang digunakan berasal dari Badan Pusat Statistik serta S&P Global, dianalisis dengan pendekatan regresi data panel menggunakan FEM dan pengujian hipotesis pada taraf signifikansi 5%. Penelitian ini menemukan bahwa variabel pendidikan memberikan dampak positif yang signifikan terhadap TPAK pada Provinsi di Indonesia, sementara upah minimum menunjukkan pengaruh negatif yang signifikan terhadap TPAK di wilayah yang sama. Sebaliknya, pertumbuhan ekonomi dan indeks manajer pembelian menunjukkan tidak berpengaruh signifikan terhadap TPAK pada 34 Provinsi di Indonesia selama periode 2018 – 2023. Kata Kunci: TPAK, Pendidikan, Pertumbuhan Ekonomi, Upah Minimum, dan Indeks Manajer Pembelian  
Peran Sukuk Sebagai Penguat APBN Rizki Romadhoni Saputra; Fayza Azzahra; Syahna Nur Hafizhya
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12469

Abstract

Infrastructure development is a key pillar in driving inclusive and sustainable national economic growth. However, budget constraints and dependence on foreign debt require efficient financing innovation. This study aims to examine the government's policy in the 2023 State Budget (APBN) on the inclusion of sharia financing through sukuk instruments in strategic infrastructure development. This study uses a descriptive qualitative approach combined with public policy analysis methods based on secondary data from official documents and academic literature. The results of the analysis show that national sharia bonds, especially project-based sharia bonds (PBS), have made a significant contribution to financing national infrastructure projects, including financing environmentally friendly projects through green sharia bonds. The total sukuk outstanding reached IDR1,344.35 trillion in 2023, reflecting the strategic role of sukuk in supporting sustainable, efficient, and sharia-compliant financing. These results indicate that the inclusion of sukuk in the APBN not only expands public and investor participation, but also increases fiscal stability and supports the country's economic transformation. Keywords: Infrastructure; Sharia Financing; Sukuk; State Budget 2023.   Abstrak Pembangunan infrastruktur merupakan pilar utama dalam mendorong pertumbuhan ekonomi nasional yang inklusif dan berkelanjutan. Namun, keterbatasan anggaran dan ketergantungan pada utang luar negeri menuntut inovasi pembiayaan yang efisien. Penelitian ini bertujuan untuk mengkaji kebijakan pemerintah dalam Anggaran Pendapatan dan Belanja Negara (APBN) 2023 tentang penyertaan pembiayaan syariah melalui instrumen sukuk dalam pembangunan infrastruktur strategis. Penelitian ini menggunakan pendekatan kualitatif deskriptif yang dipadukan dengan metode analisis kebijakan publik berdasarkan data sekunder dari dokumen resmi dan literatur akademis. Hasil analisis menunjukkan bahwa obligasi syariah nasional, khususnya obligasi syariah berbasis proyek (PBS), telah memberikan kontribusi yang signifikan terhadap pembiayaan proyek infrastruktur nasional, termasuk pembiayaan proyek ramah lingkungan melalui obligasi syariah hijau. Total sukuk yang beredar mencapai Rp1.344,35 triliun pada tahun 2023, mencerminkan peran strategis sukuk dalam mendukung pembiayaan yang berkelanjutan, efisien, dan sesuai dengan prinsip syariah. Hasil ini menunjukkan bahwa masuknya sukuk dalam APBN tidak hanya memperluas partisipasi publik dan investor, tetapi juga meningkatkan stabilitas fiskal dan mendukung transformasi ekonomi negara.  Kata kunci: APBN 2023; Infrastruktur; Pembiayaan Syariah; Sukuk.  
Transformasi Pembiayaan Pemerintah Berbasis Non Utang dalam Perspektif Ekonomi Syariah Marshanda Aulia Putri Ritonga; Naura Hanna Nazhifa; Dwiyana Syifa Rahmania
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12470

Abstract

This study aims to analyze the potential and challenges in the implementation of non-debt financing from the perspective of Islamic economics and provide strategic recommendations for its implementation. The method used is a descriptive qualitative approach through literature studies from scientific journals, government regulations, and reports of related institutions. The results show that Islamic non-debt financing can be a strategic solution in strengthening the country's fiscal independence. However, its implementation is still faced with low Islamic financial literacy, limited regulations, and lack of technological integration. By strengthening regulations, educating the public, and encouraging digitalization, sharia-based financing has great potential in supporting inclusive and equitable national economic development. Keywords: Islamic Economics, Fiscal Justice, Sukuk, ZISWAF       Abstrak Penelitian ini bertujuan untuk menganalisis potensi dan tantangan dalam penerapan pembiayaan non utang dalam perspektif ekonomi syariah serta memberikan rekomendasi strategis implementasinya. Metode yang digunakan adalah pendekatan kualitatif deskriptif melalui studi pustaka dari jurnal ilmiah, regulasi pemerintah, dan laporan lembaga terkait. Hasil penelitian menunjukkan bahwa pembiayaan Syariah- non utang dapat menjadi solusi strategis dalam memperkuat kemandirian fiskal negara. Namun, implementasinya masih dihadapkan pada rendahnya literasi keuangan syariah, keterbatasan regulasi, dan minimnya integrasi teknologi. Dengan memperkuat regulasi, edukasi masyarakat, dan mendorong digitalisasi, pembiayaan berbasis syariah memiliki potensi besar dalam mendukung pembangunan ekonomi nasional yang inklusif dan berkeadilan. Kata kunci: Ekonomi Syariah, Fiskal Berkeadilan, Sukuk, ZISWAF
Network Expansion from an Economic Perspective Using the Theory of Constraints, A Case Study at PT Telkom Indonesia Nurrahman, Khalid Ardhi
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12514

Abstract

This study aims to describe the IndiHome network expansion process in the Blora region and analyze the key issues that arise using Bottleneck Analysis based on the Theory of Constraints. The research method used is descriptive qualitative with an intrinsic case study design. This approach was chosen because the researcher is part of the organization studied and therefore has a contextual understanding of operational processes and decision-making in the field. Through the application of analytical tools such as fishbone diagrams and TOC, this study identified key inhibiting factors, such as limited technical resources, inter-unit coordination, and complex administrative processes. The TOC provides strategic direction for overcoming these obstacles, focusing on high-value priority projects, utilizing automatic geotagging technology for data accuracy, increasing cross-unit collaboration to support implementation resources (SDI), and considering additional manpower or outsourcing to strengthen capacity. The results show that systematically managing these obstacles can accelerate network expansion and improve operational efficiency. Thus, the application of TOC has proven to be adaptive to the complex and dynamic telecommunications sector.  Keywords: Theory of Constraints; bottleneck analysis; network expansion; telecommunications; PT Telkom Indonesia     Abstrak Penelitian ini bertujuan untuk mendeskripsikan proses perluasan jaringan IndiHome di wilayah Blora dan menganalisis isu-isu kunci yang muncul menggunakan Analisis Bottleneck berdasarkan pendekatan Theory of Constraints (TOC). Metode penelitian yang digunakan adalah deskriptif kualitatif dengan desain studi kasus intrinsik. Pendekatan ini dipilih karena peneliti merupakan bagian dari organisasi yang diteliti sehingga memiliki pemahaman kontekstual tentang proses operasional dan pengambilan keputusan di lapangan. Melalui penerapan perangkat analisis seperti diagram tulang ikan dan TOC, penelitian ini mengidentifikasi faktor penghambat utama, seperti keterbatasan sumber daya teknis, koordinasi antar unit, dan proses administrasi yang kompleks. TOC berfokus pada proyek-proyek prioritas bernilai tinggi, menggunakan teknologi geotagging otomatis untuk akurasi data, meningkatkan kolaborasi lintas unit untuk mendukung sumber daya implementasi (SDI), dan mempertimbangkan penambahan tenaga kerja atau outsourcing untuk memperkuat kapasitas. Hasil penelitian menunjukkan bahwa pengelolaan hambatan tersebut secara berkala dapat mempercepat perluasan jaringan dan meningkatkan efisiensi operasional. Dengan demikian, penerapan TOC terbukti adaptif terhadap sektor telekomunikasi yang kompleks dan dinamis  Kata Kunci: Teori Kendala; analisis hambatan; perluasan jaringan; telekomunikasi; PT Telkom Indonesia
Efektivitas Dana ZIS pada Distribusi Kesejahteraan Sosial Di BAZNAS Kota Tangerang Muhammad Naufal Faqiih; Muhammad Dito Aprion; Fayruz Alifa Hassana; Annisa Pirstiani Setiawan; Ade Nur Rohim
Veteran Economics, Management, & Accounting Review Vol 4 No 1 (2025)
Publisher : Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional Veteran Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59664/vemar.v4i1.12518

Abstract

This study aims to analyze the effectiveness of ZIS fund distribution in supporting economic equity and improving social welfare in Tangerang City during the 2023–2024 period. Employing a qualitative approach with a case study method, data were collected through surveys, previous journals, and official documents such as financial reports. The findings reveal that BAZNAS Tangerang City has demonstrated efficient and effective fund distribution performance, with the Allocation to Collection Ratio (ACR) reaching 100% in 2024 indicating strong public trust in the institution. ZIS funds have proven to be more than just a religious obligation; they serve as a strategic instrument for community economic development and the strengthening of social solidarity in Tangerang City. Keywords: ZIS (Zakat, Infaq, and Alms), Economic Distribution, Social Welfare. Abstrak Penelitian ini bertujuan untuk menganalisis efektivitas penyaluran dana ZIS dalam mendukung distribusi ekonomi dan peningkatan kesejahteraan sosial masyarakat Kota Tangerang selama periode 2023–2024. Menggunakan pendekatan kualitatif dan metode studi kasus, data diperoleh melalui survei, jurnal terdahulu, dan dokumen resmi seperti laporan keuangan. Hasilnya menunjukkan bahwa BAZNAS Kota Tangerang memiliki kinerja penyaluran dana yang efisien dan efektif, dengan rasio ACR mencapai 100% pada tahun 2024, mencerminkan tingkat kepercayaan publik yang tinggi. Dana ZIS terbukti tidak hanya sebagai bentuk kewajiban ibadah, tetapi juga sebagai instrumen strategis dalam pembangunan ekonomi dan penguatan solidaritas sosial di Kota Tangerang. Kata kunci: ZIS (Zakat, Infak, Sedekah); Distribusi Ekonomi; Kesejahteraan Sosial

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