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INDONESIA
INTERACTION Communication Studies Journal
Published by Indonesian Journal Publisher
ISSN : -     EISSN : 30481686     DOI : https://doi.org/10.47134/interaction
Core Subject : Education, Social,
Languange, Linguistic, Communication & Media Social Sciences
The scope of INTERACTION: Communication Studies Journal, provides a forum for original articles, articles and books from academics, analysts, consultants and interested parties to provide study literature related to communication science for all aspects. Scientific articles related to Mass Communication, Interpersonal Communication, and Organizational Communication. Political Communication, Marketing Communication, Cross-Cultural Communication, Digital Communication Please read these guidelines carefully. Authors who wish to send their manuscripts to the AgriAnalytics Journal editorial team must pay attention to the writing guidelines. If the submitted manuscript does not comply with the guidelines or is written in a different format, it will be REJECTED by the editor before reading further. The editor will only accept manuscripts that meet the specified format.
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 144 Documents
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The Role of Public Relations In Disseminating Information In The City of Cirebon (Case Study: Trans Cirebon Integrated Bus System) Filiah Nuralifah; Siti Khumayah; Farida Nurfalah
Interaction Communication Studies Journal Vol. 3 No. 1 (2026): May
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i1.6152

Abstract

This study aims to analyze the role of public relations in disseminating information about public transportation, using the Trans Cirebon Bus Rapid Transit (BRT) as a case study. The background of this study is based on the still-limited dissemination of information regarding BRT routes, schedules, and services, which has resulted in low public interest in using public transportation. This study employs a qualitative approach using the case study method. Data were collected through in-depth interviews, field observations, and a literature review, with informants selected using purposive sampling. The theoretical framework consists of Dozier and Broom’s Theory of the Role of Public Relations and Cutlip and Center’s Communication Planning Strategy. The results indicate that public relations plays a crucial role in disseminating information through four primary functions: as an expert prescriber, a communication facilitator, a problem-solving process facilitator, and a communication technician. However, the implementation of these roles has not been optimal, particularly regarding the equitable distribution of information to the public. In addition, obstacles were identified, including limited route coverage, limited access to bus stops, and a lack of effective communication strategies. The limited dissemination of information is one of the factors contributing to low public interest, which has led to the suspension of Trans Cirebon BRT operations. Therefore, a more integrated and effective communication strategy is needed to raise awareness and encourage the use of public transportation among the public.
An Etnography of Communication Study on the Merantau Cultural Praktice among the Minangkabau Student Association in Surabaya Safrina Ika Desinta; Syafrida Nurrachmi Febriyanti
Interaction Communication Studies Journal Vol. 3 No. 1 (2026): May
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i1.6159

Abstract

Merantau is a longstanding cultural tradition of the Minangkabau community that serves as a process of fostering independence, maturity, and personal development. In contemporary society, this tradition has undergone a shift in meaning, particularly among students who migrate to pursue higher education. Understanding how these students communicate and negotiate their cultural identity is important for multicultural student organizations and higher education institutions in creating inclusive environments that support intercultural adaptation while preserving cultural diversity. This study aims to describe the communication practices of Minangkabau students in interpreting the merantau tradition within the Minangkabau Student Association (IMAMI) in Surabaya, analyze the transformation of its cultural meaning, and explain how communication practices facilitate cultural adaptation while preserving Minangkabau cultural identity. This study employed a qualitative approach using communication ethnography. The participants were Minangkabau students who were active members of IMAMI Surabaya, and the communication practices were analyzed using Dell Hymes’ SPEAKING framework. The findings reveal that communication practices function not only as a means of information exchange but also as a medium for transmitting cultural values, strengthening solidarity, and reinforcing cultural identity. The meaning of merantau has shifted from primarily seeking economic livelihood to pursuing higher education, developing personal capacities, expanding social networks, and cultivating independence and responsibility. Furthermore, students adapt their communication styles and language use to the multicultural environment of Surabaya without abandoning their cultural values. The practice of maota lamak also plays a significant role in preserving Minangkabau cultural identity by facilitating advice-sharing, exchanging experiences, strengthening kinship, and transmitting traditional values. This study concludes that the communication practices of Minangkabau students in IMAMI Surabaya demonstrate successful cultural adaptation while maintaining their cultural identity.
The Process of Nonverbal Communication by Volunteers in Assisting Persons with Disabilities at Sahabat Difabel Lampung Fieska Rusmeri; M. Denu Poyo; Wawan Hernawan
Interaction Communication Studies Journal Vol. 3 No. 1 (2026): May
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i1.6179

Abstract

Volunteers who assist persons with disabilities must adapt their communication because spoken messages are not always sufficient. This study examines the process of nonverbal communication used by volunteers at Sahabat Difabel Lampung. The study employed a qualitative case-study approach within a constructivist paradigm. Data were collected through participant observation on two occasions, semi-structured interviews with nine informants, and document review. The informants consisted of one key informant, seven volunteer informants, and one supporting informant. Data were analyzed through reduction, display, and conclusion drawing, while source and technique triangulation were used to assess credibility. The findings show that volunteers begin by gaining attention and creating comfort through friendly facial expressions, eye contact, a calm approach, and appropriate physical distance. They then deliver messages through gestures, supportive touch, vocal cues, body position, sign language, writing, and digital media. Volunteers observe participants' responses and adapt the message to the individual and the situation. Instructions may be shortened, demonstrated, repeated, or transferred to a visual channel. When meaning remains unclear, volunteers check it again or seek assistance from another volunteer. These actions are interconnected rather than fixed in a linear sequence. Nonverbal communication therefore supports message delivery, mutual understanding, and the relationship between volunteers and persons with disabilities.
Communication Barriers Between Children and Parents On Whatsapp: A Case Study Of Students at Sindang Elite Junior High School Selpi Pebriyani; Khaerudin Imawan
Interaction Communication Studies Journal Vol. 3 No. 2 (2026): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i2.6231

Abstract

Advances in electronic technology have transformed communication patterns within families, including communication between parents and children. WhatsApp has become an essential tool for maintaining connections when face-to-face communication is not possible. However, the use of WhatsApp in family communication does not always go smoothly and often presents various challenges. This study aims to identify and analyze the forms of communication barriers between parents and children via the WhatsApp app among students at SMPN Unggulan Sindang. This study employs a descriptive qualitative approach, using in-depth interviews with six informants comprising four students and two parents as the data collection technique. Data analysis was conducted by applying Communication Network Theory. The results indicate that the most prominent communication barriers include slow responses, differences in communication styles and digital literacy across generations, and tension between children’s need for privacy and parental control. While WhatsApp facilitates coordination and maintains connectivity, it has not yet fully succeeded in strengthening emotional closeness. These findings suggest that the success of digital communication within the family context depends not only on technical factors but also on mutual agreement and the management of communication patterns between parents and children.
The Meaning of Relationships Without Status for Generation Z: A Phenomenological Study in Cirebon City Isma Azza; Siti Khumayah; Farida Nurfalah
Interaction Communication Studies Journal Vol. 3 No. 2 (2026): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i2.6248

Abstract

Advances in digital technology and social media have transformed how Generation Z interacts, contributing to the emergence of Relationships Without Status, a romantic relationship characterized by emotional intimacy without formal commitment. This study aims to explore the meaning of Relationships Without Status among Generation Z in Cirebon, identify the emotional and social challenges they experience, and examine the influence of the local socio-cultural environment. A qualitative phenomenological approach was employed using in-depth interviews with five informants, supported by non-participant observation, documentation, and a literature review. Data were analyzed through transcript coding, data reduction, thematic interpretation, and narrative presentation. The findings indicate that Relationships Without Status provide emotional freedom and opportunities for self-discovery but also generate anxiety, uncertainty, overthinking, and social pressure due to the absence of commitment. In Cirebon, where religious and traditional values remain influential, these relationships reflect a negotiation between modern relationship practices and prevailing social norms, highlighting both emotional flexibility and psychological vulnerability among Generation Z.
Intrapersonal Communication of Gen Z Women Who Choose to Marry Below the Ideal Age Justine Terence Putri; M. Denu Poyo; Budhi Waskito
Interaction Communication Studies Journal Vol. 3 No. 2 (2026): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i2.6194

Abstract

This study aims to analyze the intrapersonal communication of Generation Z women who choose to marry before the ideal age. This phenomenon is interesting because, amidst the tendency of Gen Z to delay marriage due to education, career, and economic considerations, some women still choose to marry before the age of 21. The study used a qualitative approach with phenomenological methods. Informants consisted of Gen Z women who married before the ideal age and supporting informants from the DAMAR Lampung Association. Data collection techniques were conducted through in-depth interviews, observation, and documentation. Data analysis used thematic analysis. The results indicate that the decision to marry is formed through the process of decoding experiences, integrating information, utilizing past memories, encoding the meaning of marriage, feedback from the social environment, and various distractions that influence thought processes. Intrapersonal communication is a key factor that helps informants define their own readiness and build confidence in their decision to marry. This research contributes to the development of intrapersonal communication studies in the context of young women's decision-making.
Partisipasi Siswa Dalam Kegiatan Ekstrakulikuler (Studi Kasus Komunikasi Sekolah Pada Sekolah Menegah kejuruan Palapa Bandar Lampung) Abdul Rohman; Hanindyalaila Pienrasmi; Wawan Hernawan
Interaction Communication Studies Journal Vol. 3 No. 2 (2026): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i2.6238

Abstract

Penelitian ini bertujuan untuk mendeskripsikan bagaimana komunikasi sekolah berkontribusi dalam meningkatkan partisipasi siswa dalam kegiatan ekstrakurikuler di SMK Palapa Bandar Lampung. Penelitian ini dimotivasi oleh tingkat partisipasi siswa yang relatif rendah meskipun sekolah telah menerapkan beberapa strategi komunikasi, termasuk Program Pengenalan Lingkungan Sekolah (MPLS), orientasi anggota baru, penilaian ekstrakurikuler, dan penggunaan media sosial. Penelitian ini menggunakan pendekatan studi kasus kualitatif. Data dikumpulkan melalui wawancara mendalam, observasi non-partisipan, dan dokumentasi, dan dianalisis menggunakan model analisis data kualitatif interaktif. Hasil penelitian menunjukkan bahwa komunikasi sekolah diimplementasikan melalui empat strategi utama: sosialisasi selama Program Pengenalan Lingkungan Sekolah (MPLS), orientasi anggota baru, penilaian ekstrakurikuler sebagai bentuk apresiasi, dan pemanfaatan media sosial untuk menyebarluaskan informasi. Selain itu, komunikasi interpersonal antara Wakil Kepala Sekolah Bidang Kemahasiswaan, pembimbing ekstrakurikuler, pelatih, anggota komite siswa, dan siswa memperkuat pemahaman, motivasi, dan kepercayaan siswa, yang mendorong partisipasi yang lebih besar dalam kegiatan ekstrakurikuler. Studi ini menyimpulkan bahwa komunikasi sekolah berkelanjutan yang mengintegrasikan komunikasi formal, komunikasi interpersonal, dan media sosial memainkan peran penting dalam meningkatkan partisipasi siswa dalam kegiatan ekstrakurikuler di SMK Palapa Bandar Lampung.
The Meaning of the Silent Treatment as Nonverbal Communication in Gen Z Romantic Relationship Conflicts Salsabila Az-Zahra; Farida Nurfalah
Interaction Communication Studies Journal Vol. 3 No. 2 (2026): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i2.6249

Abstract

Conflict in romantic relationships is an inevitable part of interpersonal communication. One common response to conflict in Generation Z romantic relationships is the silent treatment, a form of silence used to express emotions or withdraw from communication. Previous studies have primarily examined the silent treatment from a psychological perspective rather than as nonverbal communication in interpersonal relationships. This study aims to understand the meaning of the silent treatment as a form of nonverbal communication in Generation Z romantic relationship conflicts. Using a qualitative phenomenological approach, this study explored participants’ subjective experiences of the silent treatment. Six participants, consisting of three Generation Z couples, were selected through purposive sampling based on their experience with relationship conflicts involving the silent treatment. Data were collected through observation, documentation, and in-depth interviews, then analyzed using theories of nonverbal communication and interpersonal conflict. The findings show that the silent treatment is interpreted as a form of nonverbal communication used to express emotions, prevent conflict escalation, and create space for emotional regulation. It is reflected through avoiding eye contact, changes in facial expressions, silence during interactions, and reduced digital communication with partners. In all cases, the silent treatment was temporary and generally followed by reconciliation when communication resumed. These findings suggest that the silent treatment does not always have negative consequences but can also function as a strategy for emotional regulation and conflict management in Generation Z romantic relationships.
Implementation of Electronic Word of Mouth (E-WOM) In Shaping The Brand Image of Avoskin Beauty Nabilah Syaharani; Khaerudin Imawan; Yanto Heryanto
Interaction Communication Studies Journal Vol. 3 No. 2 (2026): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i2.6265

Abstract

Brand image builds customer trust, particularly in social media, where open interaction between brands and consumers is encouraged. In the ever-faster flow of information, customers are no longer only the recipients of messages but also share information through Electronic Word of Mouth (E-WOM), especially in the skincare industry. Reviews, user experience, and digital recommendations from E-WOM influence how consumers perceive a brand. This phenomenon is present in Avoskin Beauty, where customer interactions on Instagram show how an individual’s personal experience can affect overall brand perception. The data were collected through in-depth interviews with a descriptive qualitative method. To analyze the effect of digital interactions on brand image formation, the analysis focused on the dimensions of intensity, content, and credibility of E-WOM. The results of the research show that the quality of information in E-WOM, such as honesty and relevance, is more important than the number of interactions. The brand values promoted, and the community participation, too, contribute to the consumer perceptions. Therefore, E-WOM could be a strategic element in the construction of a strong brand image through continuous social interaction on digital media.
Rancangan Desain Pesan Peringatan Dini Bencana Banjir (Studi Komunikasi bencana Pada Badan Penanggulangan Bencana Daerah Kota Bandar Lampung) Ryu Al-Ikhsan Nur Assyfa; M. Denu Poyo; Noning Verawati
Interaction Communication Studies Journal Vol. 3 No. 2 (2026): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/interaction.v3i2.6301

Abstract

Flood incidents in Bandar Lampung City have increased significantly, from 11 incidents in 2023 to 242 incidents during January–August 2025, indicating the need for flood early warning communication. This study aims to identify the forms and processes of flood early warning implemented by the Bandar Lampung City Regional Disaster Management Agency (BPBD) and to formulate a warning message design. A qualitative descriptive case study approach was employed. Data were collected through non-participant observation, semi-structured interviews, and documentation involving BPBD officials and residents in flood-prone areas. Data were analyzed through data reduction, data display, and conclusion drawing, with source and technique triangulation used to strengthen data validity. The findings show that BPBD combines conventional and digital forms of flood early warning. Conventional communication, including evacuation signs, socialization, and disaster simulations, supports long-term preparedness, while digital channels such as the Warning Receiver System (WRS), Handy Talky (HT), WhatsApp, and social media support short-term warning dissemination. However, manual field verification and hierarchical communication channels delay information delivery and reduce the time available for community response. Based on these findings, this study proposes an adaptive warning message design integrating the AIDA model and emphasizing simple, timely, accurate, relevant, location-specific, and action-oriented information through Instagram and WhatsApp. The study concludes that effective flood early warning depends not only on communication technology and channels, but also on message design that enables communities to understand risks quickly and take appropriate action.

Page 14 of 15 | Total Record : 144

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