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Contact Name
Jonathan Liviera Marpaung
Contact Email
jomarpaung4@gmail.com
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+6281278717372
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INDONESIA
Journal Of Management Analytical and Solution (JoMAS)
Published by TALENTA PUBLISHER
ISSN : 27766276     EISSN : 27766276     DOI : https://doi.org/10.32734/jomas.xxxx.xxxxx
Core Subject : Economy,
Journal Of Management Analytical and Solution (JoMAS) is a peer-reviewed journal (January, Mei and September) published by TALENTA Publisher and organized by Department of Management, Faculty Of Economics And Business Universitas Sumatera Utara as an open-access journal. It welcomes full research articles in the field of economics and business, related to management from the following subject area: finance, human resource, operational strategy, marketing, entrepreneurship, digital business, e-commerce. Each publication contains 5 (five) research articles which will be published online. These articles will be indexed by Indonesian Publication Index (Garuda Portal), Google Scholar and PKP Indexing. JoMAS strives to be a means of periodic, accredited, national scientific publications or reputable international publications through printed and online publications.
Articles 75 Documents
The Effect of Employee Engagement and Work Happiness on Employee Satisfaction cahyani, dewy; Sabuhari , Rahmat; Husen, Zulaika
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 2 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i2.15552

Abstract

This research was conducted with the aim of knowing and analyzing the effect of Employee Engagement and Work Happiness on Employee Satisfaction . Research data collection used questionnaires which were distributed to 55 respondents who worked as employees of the Regional Research and Development Agency for North Maluku Province. The model testing technique uses multiple linear regression. The analytical test tool uses SPSS version 25. The results of this study indicate that: (1) Employee engagement has a positive and significant effect on Employee Satisfaction. (2) Work happiness has a significant positive effect on employee satisfaction, (3) Employee engagement, work happiness both have a simultaneous and significant effect on employee satisfaction.
Employee Development Model Through Work Motivation at PT. Rajawali Nusindo Padang Branch Novi okta viara; Neldi, Mondra; Ones Charli, Chintya
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 1 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i1.15664

Abstract

The This research aims to determine and attempt to analyze the influence of competency and work placement on employee development with work motivation as an intervening variable at PT. RajawaliNusindo Padang Branch. This research is a Structural Equation Modeling (SEM) model with the SmartPLS3.0 analysis tool. The population and sample of this research are employees of PT. Rajawali NusindoPadang Branch. The research results found that there is an influence between competency and work motivation. There is no influence between Job Placement and Work Motivation. There is no influence between Competency on Employee Development. There is no influence between Job Placement and Employee Development. There is an influence between Work Motivation on Employee Development. Work Motivation mediates Competence on Employee Development. Work Motivation does not mediate Job Placement on Employee Development.
Implementation of Management Information Systems at Janji Jiwa Coffee Shop in Medan Selayang City to Improve Customer Satisfaction Lubis, Muhammad Arif; Sembiring, Malinda Sari; Riyansyah, Ahmad; Sentosa, Chandra
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 2 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i2.16499

Abstract

Indonesia's coffee market has grown significantly in recent years, and a large number of coffee shops have opened up. In the face of fierce competition, the Janji Jiwa Coffee Shop in Medan, Selayang City, must strive to retain and grow its clientele. This research aims to determine the application of the Management Information System used to increase customer satisfaction at Janji Jiwa coffee shop. This research uses a quantitative approach with survey methods. Data was collected from 30 customers of Janji Jiwa Coffee Shop in Medan Selayang through a specially designed questionnaire. Data analysis was carried out using descriptive statistical methods and linear regression to test the relationship between SIM implementation and customer satisfaction. The final regression results indicate that the dependent variable, Consumer Satisfaction of Janji Jiwa Medan Coffee, Medan Selayang District, is significantly impacted (p < 0.05) by the independent variable, Management Information System. Customer satisfaction at the Janji Jiwa Coffee Shop in Medan Selayang has increased dramatically once SIM was implemented. These results suggest that coffee shops can enhance consumer loyalty and streamline their operations by implementing SIM.
Analysis of Digital Marketing Strategy in Increasing ZIS Fundraising at Laznas Yatim Mandiri Sidoarjo Nurma Fila Anggun Dwi Saputri; Mahani, Nur; Sovia, Safinatus; Mukarromah, Vika Sayyidatul
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 2 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i2.16506

Abstract

This study aims to determine the digital marketing strategy carried out in the process of raising Infaq Zakat funds, and Shodaqoh. This study used descriptive qualitative research method. The data used in this study is primary data, which is in the form of interviews with subjects, namely leaders and employees based on criteria set by the researcher. In addition, researchers also used secondary data by the Yatim Mandiri Sidoarjo collection report, where the collection report can describe how ZIS fundraising uses digital channels. The results showed that Yatim Mandiri Sidoarjo used two fundraising methods, namely direct fundraising and indirect fundraising. Good relationships with donors and beneficiaries created in each program are one of the advantages of being able to provide trust to the institution. Collecting through digital marketing at Yatim Mandiri Sidoarjo using social media Instagram, Facebook, and TikTok. In addition, Yatim Mandiri Sidoarjo uses digital payment applications such as mobile banking, Quick Response (QRIS), and e-wallets. Gathering through social media digital marketing at Yatim Mandiri Sidoarjo is said to be less than optimal due to limited human resources. However, in overcoming this, Yatim Mandiri Sidoarjo continues to develop social media, namely by continuing to create interesting and reliable content so that it can attract wider donors. Keyword: Strategy, Digital Marketing, Laznas Yatim Mandiri Sidoarjo, ZIS, Fundraising
Impact of Service Quality and Product Quality on Customer Loyalty Through Customer Satisfaction on UMKM in the Field Kota Medan Gultom, Parapat; Utari, Cutserly; Manalu, Mawar Winda
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 2 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i2.16578

Abstract

This study aims to determine and analyze the effect of service quality and product quality on customer loyalty through customer satisfaction in MSMEs in Medan City, namely in the coffee shop business. The research method used is a survey with data collection techniques using an online questionnaire which obtained a sample of 100 respondents through judgment sampling. The data in this study were analyzed using SmartPLS software. The results showed that service quality has no significant effect on customer loyalty, product quality has a significant effect on customer loyalty, service quality has a significant effect on customer satisfaction, product quality has a significant effect on customer satisfaction, customer satisfaction has a significant effect on customer loyalty, service quality through customer satisfaction has no significant effect on customer loyalty, product quality through customer satisfaction has a significant effect on customer loyalty.  
The Effect of The Rupiah Exchange Rate on Inflation-Mediated Stock Prices in PT Unilever Indonesia Tbk Aprillia, Resita; Prasetya, Bangun Putra
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 3 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i3.17418

Abstract

Indonesia's large population presents significant opportunities for the consumergoods industry. However, a company's ability to sustain its stock price requirescareful consideration of macroeconomic variables. This study investigates theeffect of the Rupiah exchange rate on the stock price of PT Unilever IndonesiaTbk during the period from 2022 to 2023. Employing a quantitative approach,the research examines macroeconomic data, particularly the Rupiah exchangerate, obtained from Bank Indonesia. Using purposive sampling, the studyfocuses on data relevant to the research period. Multiple linear regressionanalysis is applied to assess the relationship between the Rupiah exchange rateand stock price. The findings reveal that the Rupiah exchange rate has asignificant impact on the stock price of PT Unilever Indonesia Tbk.
The Influence of Capital Adequacy Ratio (CAR), Non-Performing Loans (NPL), Return on Assets (ROA), and Loan To Deposit Ratio (LDR) on Financial Sustainability in Regionally Owned Enterprises (BUMD) Bank Pasar Kulon Progo for the 2018-2023 Period Kristin Wijayanti, Eva Farida; Prasetya, Bangun Putra
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 3 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i3.17458

Abstract

Bank Pasar Kulon Progo plays a key role in promoting regional economic growthand improving welfare. To maintain financial stability, it is essential to assessfactors influencing financial sustainability. This study examines the impact ofCapital Adequacy Ratio (CAR), Non-Performing Loans (NPL), Return on Assets(ROA), and Loan to Deposit Ratio (LDR) on the Financial Sustainability Ratio(FSR) of Bank Pasar Kulon Progo from 2018 to 2023. A quantitative approachwas used, analyzing financial report data with purposive sampling. Multiplelinear regression was applied to assess the relationships between the variables.The results show that CAR, NPL, ROA, and LDR have a significant impact onFSR, collectively explaining 79.5% of its variation (R² = 0.795). The remaining20.5% is influenced by other factors outside the model. These findings suggestthat effective management of CAR, NPL, ROA, and LDR is crucial for ensuringthe financial sustainability of Bank Pasar Kulon Progo.
The Influence Of Green Human Resource Management On Employees' Green Behavior Azzahra, Elvira; Mellita, Dina
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 3 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i3.17833

Abstract

This research aims to determine the effect of environmentally friendly recruitment selection, environmentally friendly training, environmentally friendly performance management, environmentally friendly payments & rewards, and environmentally friendly involvement on employee green behavior. The method used is quantitative, the research object is employees of PT. Bukit Asam Tbk Tanjung Enim City. Respondents in this research were employees of PT. Bukit Asam Tbk Tanjung Enim as many as 95 people collected data using a questionnaire. This research sample was taken using a simple random sampling technique, namely taking samples from the population randomly without distinguishing between education, position or status. The data analysis technique was carried out using SPSS version 29. Based on the results of multiple linear regression analysis research, variables were obtained that influence employee green behavior, namely green training, green pay & rewards and green involvement at PT. Bukit Asam Tbk. Meanwhile, variables that do not influence employee green behavior are environmentally friendly recruitment selection and environmentally friendly performance management at PT. Bukit Asam Tbk.
Strategic Analysis for Developing Tourism in Toba Regency: A Sustainable Management Approach Lubis, Muhammad Arif; Siregar, Ayu Dhisa Faradiba
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 3 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i3.18302

Abstract

Toba Regency, located in North Sumatra, Indonesia, offers vast potential for tourism development, thanks to its natural beauty, cultural heritage, and historical significance. This study analyzes the strengths, weaknesses, opportunities, and threats (SWOT) related to tourism in Toba Regency, utilizing a sustainable management approach to enhance the region's tourism sector. By conducting a SWOT analysis and evaluating both internal and external factors, the study identifies key strategies for boosting tourism, including improving infrastructure, increasing local community involvement, and promoting the region’s unique cultural and natural attractions at national and international levels. The findings suggest that leveraging Toba Regency's natural and cultural resources, while addressing limitations in infrastructure and community engagement, can significantly enhance its tourism potential. The strategic recommendations provided focus on sustainable practices that will benefit the local economy, preserve cultural and environmental assets, and foster long-term tourism growth.
Employee Readiness for Change and Organizational Support as Keys to Successful Banking Transformation Sembiring, Malinda Sari
Journal Of Management Analytical and Solution (JoMAS) Vol. 4 No. 3 (2024): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v4i3.18303

Abstract

The digital era brings a wave of change that requires banks to be able to quickly adapt and transform. New technologies, new business models and evolving customer expectations provide the foundation for banking to remain competitive and relevant now and in the future. Human resource factors are one of the keys to success in facing change, organizational effectiveness and optimization are needed to maintain and increase work engagement and employee readiness in facing change. This research aims to test and analyze the influence of employee readiness to change on organizational transformation through organizational support as a moderating variable. The population in the study were permanent employees in the Sharia Business Unit of PT. North Sumatra Bank. The research method used is quantitative descriptive. Primary data was collected through a survey of 131 permanent employees in the Sharia Business Unit of PT. Bank Sumut, uses proportional random sampling technique. The collected data was analyzed using descriptive statistical analysis and Moderated Regression Analysis (MRA). The research results show that employee readiness to change has a positive and significant influence on organizational transformation. This indicates that increasing employee readiness in making changes will have a positive impact on the effectiveness and success of the transformation process in the Sharia Business Unit. However, this research also proves that organizational support is unable to moderate the relationship between employee readiness and organizational transformation. These findings indicate that organizational support felt by employees is not strong enough to strengthen the influence of employee readiness on organizational transformation.