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Siber Journal of Transportation and Logistics
Published by Siber Nusantara Publisher
ISSN : 29871026     EISSN : 29871050     DOI : https://doi.org/10.38035/sjtl.v1i1
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Siber Journal of Transportation and Logistics (SJTL) is managed and published by Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER). SJTL articles are the result of field research, literature studies, and public policy research. This publication aims to disseminate the results of scientific research in the field of transportation and logistics management, in improving the quality of the development of the public transportation sector.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 115 Documents
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Multimoda Analysis, Information Technology, Communication and Order Consolidation on Logistics Cost Efficiency Muhammad Tohir; Andri Primadi; Christina Allsya
Siber Journal of Transportation and Logistics Vol. 1 No. 4 (2024): (SJTL) Siber Journal of Transportation and Logistics (January - March 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v1i4.193

Abstract

The Influence of Multimodal Transport, Information and Communication Technology, and Order Consolidation on Logistics Cost Efficiency is a scientific literature review article within the field of logistics. The aim of this article is to build hypotheses regarding the influence of independent variables on the dependent variable, which will be used in future research. The research objects include online media libraries such as Google Scholar, Semantic Scholar, Elsevier, Zotero, and other online journal platforms. The analysis uses a qualitative descriptive approach. The results of this article are: 1) Multimodal transport influences logistics cost efficiency; 2) Information and communication technology influences logistics cost efficiency; and 3) Order consolidation influences logistics cost efficiency.
The Effect of Training and Competence on Job Satisfaction (Study on Employees at The Subdistrict Office Lengkong Bandung City) Yulia Rosiana; Deden Komar Priatna; Suryaman Suryaman
Siber Journal of Transportation and Logistics Vol. 1 No. 1 (2023): (SJTL) Siber Journal of Transportation and Logistics (April 2023)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v1i1.288

Abstract

Lengkong District Office of Bandung City as the implementing element of the Regional Government Policy in Bandung in terms of implementing services directly to the community. Optimization of job satisfaction is also related to the new Bandung City regional regulations relating to compensation or benefits for improving the performance of each employee, so that the implementation of a government performance is able to provide service to stakeholders and the community in a prime and transparent and accountable manner. But in reality there is job satisfaction for employees of the Lengkong District Office in Bandung City is still not optimal when viewed from the main tasks and functions that are the responsibility. This is evidenced by the finding of conditions regarding the implementation of training programs that are structural and functional in nature that have not been optimally implemented and competencies that are not according to their abilities. The purpose of this study is to describe training, competence, and job satisfaction and analyze the effect of training and competency on employee job satisfaction. The method used is descriptive survey method and explanatory survey. The type of investigation in this study is causality. The unit of analysis of employees of the Lengkong District Office in Bandung City with a population of 32 employees. Time horizon in this study is cross sectional and the analytical method used is frequency distribution and path analysis. Based on the results of the research and discussion, it can be found that the implementation of the training is quite in accordance with the needs of the organization. the competencies of the employees are quite appropriate. Training and competencies jointly affect employee job satisfaction, but when viewed partially, it turns out that training has a more dominant influence on employee job satisfaction than competence.
Impacts of Online Payment Systems on Consumers and Merchants Pratham Naik; Yash Kotak; Jaydev Dhanak; Dhwanit Shah; Rahul Chauhan; Andino Maseleno; R Rizal Isnanto
Siber Journal of Transportation and Logistics Vol. 1 No. 4 (2024): (SJTL) Siber Journal of Transportation and Logistics (January - March 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v1i4.296

Abstract

This study investigates the effects of digital payment systems on consumer behaviours and merchant operations in Ahmedabad. The research is guided by two objectives: analysing the impact of consumer trust on the adoption of digital payment systems, and evaluating the role of these systems in enhancing merchant efficiency and financial performance. Data was collected from 110 respondents using a structured questionnaire, with statistical analysis conducted using SPSS. The results highlight a significant positive relationship between consumer trust and digital payment adoption. Additionally, the implementation of digital payment systems improves operational efficiency for merchants. The study underscores the importance of trust, reliability, and security in fostering adoption and the growing role of digital payment technologies in transforming business operations. Future research should explore long-term impacts and the role of emerging technologies in digital payments.
Determination of Cargo Loading and Unloading Speed at the Port: Transport Management Nur Zaeni
Siber Journal of Transportation and Logistics Vol. 3 No. 2 (2025): (SJTL) Siber Journal of Transportation and Logistics (July - September 2025)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v3i2.535

Abstract

Abstract: The purpose of this study is to develop hypotheses related to factors that influence the speed of loading and unloading of goods at ports, especially in the maritime transportation sector in Indonesia. The approach used in this literature review study is descriptive qualitative. The data collection technique used is literature study or reviewing relevant previous articles. The technique used in this literature review is Comparative Analysis. The data used in this descriptive qualitative approach were obtained from previous studies relevant to this research and sourced from academic online media such as Thomson Reuters Journals, Springer, Taylor & Francis, Scopus Q2-Q4 Emerald, Elsevier, Sage, Web of Science, Sinta 2-5 Journals, DOAJ, EBSCO, Google Scholar, Copernicus, and digital reference books. The results of this literature review are: 1) Human resource competence influences the speed of cargo loading and unloading at ports; 2) Facilities and infrastructure influence the speed of cargo loading and unloading at ports; and 3) Technology influences the speed of cargo loading and unloading at ports.
Operational Planning for Railway Services Based on Passenger Demand Forecasting during The Eid Transportation Period Devi Ratnasari; Gatot Amar Dwi Hartono; Totok Suryono; Haniva Mulyani
Siber Journal of Transportation and Logistics Vol. 4 No. 2 (2026): (SJTL) Siber Journal of Transportation and Logistics (July - September 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i2.1092

Abstract

The Eid al-Fitr Transportation Period represents the peak season with the highest passenger demand for intercity railway services in Indonesia. According to the Ministry of Transportation's mobility survey, the number of travelers was projected to decline from 193.6 million in 2024 to 146.48 million in 2025. This trend also affected the Taksaka Train operating on the Gambir–Yogyakarta round-trip route, which experienced fluctuations in passenger volume over the past three years following the discontinuation of its afternoon service in 2025. Previous studies on railway operation planning have generally not integrated seasonal passenger demand forecasting with specific scheduling decisions during the Eid al-Fitr transportation period. Therefore, this study aims to develop an operational plan recommendation for the Taksaka Train based on passenger demand forecasting to support operational decision-making prior to the 2026 Eid al-Fitr Transportation Period. The study employs simple linear regression analysis using passenger departure and arrival data from Gambir Station for the 2023–2025 period. The forecasting results indicate an upward trend in passenger demand for 2026, reaching an estimated 49,541 passengers, representing an increase of approximately 6,773 passengers (15.8%) compared to 42,768 passengers in 2025. These findings suggest the existence of unmet passenger demand, particularly for afternoon departures. Accordingly, this study recommends reconsidering the reactivation of the Taksaka afternoon service in the 2026 operational planning.
Analysis of The Effects of Pickup Service, Loading and Unloading, Transportation, and Price on Logistics Customer Satisfaction Through Logistics Service Quality: A Study of Educational Material Distribution for Universitas Terbuka by PT POS Indonesia, Tangerang Main Branch Tina Tina; Melia Eka Lestiani; Maniah Maniah
Siber Journal of Transportation and Logistics Vol. 4 No. 2 (2026): (SJTL) Siber Journal of Transportation and Logistics (July - September 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i2.1095

Abstract

This study aims to examine the effects of Pickup Service, Loading and Unloading, Transportation, and Pricing on Logistics Customer Satisfaction through Logistics Service Quality in the distribution of educational materials for Universitas Terbuka by PT Pos Indonesia, Tangerang Main Branch. A quantitative research approach was employed, involving 129 respondents selected through stratified random sampling from a population of 190 respondents. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 3 software. All measurement indicators satisfied the required validity and reliability criteria, with outer loadings exceeding 0.700, Cronbach's Alpha and Composite Reliability values above 0.700, and Average Variance Extracted (AVE) values greater than 0.500.The findings reveal that Pickup Service (T = 2.564, p < 0.001), Loading and Unloading (T = 2.417, p = 0.016), Transportation (T = 3.076, p = 0.002), and Pricing (T = 2.323, p = 0.021) each have a positive and statistically significant effect on Logistics Service Quality. Furthermore, Logistics Service Quality has a positive and significant effect on Logistics Customer Satisfaction (T = 4.106, p < 0.001). The direct effects of all independent variables on Logistics Customer Satisfaction are also statistically significant. Regarding the mediating role of Logistics Service Quality, significant indirect effects were found for Pickup Service (T = 2.201, p = 0.028), Transportation (T = 3.076, p = 0.002), and Pricing (T = 2.051, p = 0.041), whereas the indirect effect of Loading and Unloading was not statistically significant (T = 1.893, p = 0.059). The Adjusted R² values of 0.557 and 0.711 indicate that the proposed model explains 55.70% of the variance in Logistics Service Quality and 71.10% of the variance in Logistics Customer Satisfaction, respectively.
Determinants of Beneficiary Satisfaction in the Free Nutritious Meal Program Based on Packaging Quality, Food Quality, and MBG Delivery Vehicles: The Mediating Role of Distribution Performance (A Case Study at the Indonesian National Police Nutrition Fulfillment Center, Semarang Police Resort) Ayu Wanda Candrasa Haq; Erna Mulyati; Melia Eka Lestiani
Siber Journal of Transportation and Logistics Vol. 4 No. 2 (2026): (SJTL) Siber Journal of Transportation and Logistics (July - September 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i2.1103

Abstract

This study aims to examine the direct and indirect effects among Packaging Quality, Food Quality, MBG Delivery Vehicles, Distribution Performance, and Beneficiary Satisfaction within the Free Nutritious Meal (MBG) Program. A quantitative research approach was employed using a survey method involving 112 beneficiaries of the MBG Program at the Nutrition Fulfillment Center (SPPG) of the Indonesian National Police, Semarang Police Resort. Respondents were selected through purposive sampling. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4. The findings indicate that Packaging Quality significantly affects Distribution Performance (T = 4.600; p = 0.000) and Beneficiary Satisfaction (T = 6.028; p = 0.000). Food Quality also has significant positive effects on Distribution Performance (T = 3.859; p = 0.000) and Beneficiary Satisfaction (T = 3.606; p = 0.000). Likewise, MBG Delivery Vehicles significantly influence Distribution Performance (T = 2.303; p = 0.022) and Beneficiary Satisfaction (T = 3.457; p = 0.001). Furthermore, Distribution Performance has a significant positive effect on Beneficiary Satisfaction (T = 3.493; p = 0.001) and mediates the relationships between Packaging Quality (T = 2.410; p = 0.016), Food Quality (T = 2.597; p = 0.010), MBG Delivery Vehicles (T = 1.996; p = 0.046), and Beneficiary Satisfaction. These findings suggest that improving packaging quality, food quality, and the capability of MBG delivery vehicles, supported by effective distribution performance, can substantially enhance beneficiary satisfaction with the Free Nutritious Meal Program.
Peran Agen Pos dalam Memediasi Pengaruh First Mile, Tarif, dan Last Mile terhadap Kinerja Jasa Pos Reguler di Kantor Cabang Utama Makassar Dominius Harmoko Pandiangan; Agus Purnomo; Erna Mulyati
Siber Journal of Transportation and Logistics Vol. 4 No. 2 (2026): (SJTL) Siber Journal of Transportation and Logistics (July - September 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i2.1104

Abstract

Penelitian ini bertujuan menganalisis pengaruh First Mile, Tarif, dan Last Mile Delivery terhadap Kinerja Layanan Pos Reguler melalui Agen Pos sebagai variabel intervening pada PT Pos Indonesia Kantor Cabang Utama Makassar. Populasi penelitian berjumlah 160 Agen Pos dengan sampel 114 responden menggunakan rumus Slovin. Penelitian menggunakan pendekatan kuantitatif deskriptif dan verifikatif dengan analisis SEM-PLS menggunakan SmartPLS. Hasil menunjukkan seluruh indikator valid dan reliabel. Nilai R Square Adjusted Agen Pos sebesar 0,438 dan Kinerja Layanan Pos Reguler sebesar 0,662. Pengujian hipotesis menunjukkan First Mile, Tarif, dan Last Mile Delivery berpengaruh signifikan terhadap Agen Pos dengan T-statistic masing-masing 5,889; 2,215; dan 4,561 serta p-value 0,000; 0,027; dan 0,000. Ketiganya juga berpengaruh signifikan terhadap Kinerja Layanan Pos Reguler dengan T-statistic 2,299; 3,035; dan 2,306 serta p-value 0,022; 0,003; dan 0,021. Agen Pos berpengaruh signifikan terhadap Kinerja dengan T-statistic 14,444 dan p-value 0,000. Pengaruh mediasi First Mile, Tarif, dan Last Mile Delivery juga signifikan. Q Square sebesar 0,484 dan 0,480 menunjukkan predictive relevance model.
Developing an Operational Performance Model for The Aircraft Maintenance, Repair, and Overhaul (MRO) Industry in Indonesia: The Mediating Role of Inventory Control Performance Dedy Saputra; Erna Mulyati; Maniah Maniah
Siber Journal of Transportation and Logistics Vol. 4 No. 2 (2026): (SJTL) Siber Journal of Transportation and Logistics (July - September 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i2.1105

Abstract

Aviation companies which are involved in Maintenance, Repair, and Overhaul sector are facing challenges in terms of attaining high performance due to inventory complexity, material availability, and the emergence of a new need for having extended digital capabilities. This paper attempts to propose an operational performance model by investigating the inventory control performance’s influence mechanism on the relationship between ERP Flexibility, Inventory Management, and Digital Transformation Integration on the one hand and Operational Performance on the other. The paper builds upon the framework advanced by Saputra et al. (2025), who examined the role of digital transformation integration and inventory management in the aircraft MRO industry. The current study extended the framework by including Inventory Control Performance as the mediator. The data were collected from 196 respondents working in an aviation company involved in MRO activities in Indonesia, and they were analyzed using Partial Least Squares Structural Equation Modeling. The analysis revealed that ERP Flexibility, Inventory Management, and Digital Transformation Integration positively and significantly predicted Inventory Control Performance (β = 0.504, 0.550, and 0.485; p < 0.001). Inventory Control Performance, in turn, significantly and positively predicted Operational Performance (β = 0.326; p < 0.001). The mediation was also found significant. The model can explain 82.2% of the variance in Inventory Control Performance and 83.3% of the variance in Operational Performance; thus, it can be used to manage inventory control capabilities in aviation companies involved in MRO activities.
Determinants of Customer Satisfaction in Pos Kilat Khusus Services at PT Pos Indonesia Bengkulu Main Branch through Last Mile Delivery Performance M. Alhadi Aprizani; Melia Eka Lestiani; Maniah Maniah
Siber Journal of Transportation and Logistics Vol. 4 No. 2 (2026): (SJTL) Siber Journal of Transportation and Logistics (July - September 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i2.1107

Abstract

This study examines the effects of Packaging, Pickup Service, and Transportation on Customer Satisfaction through Last Mile Delivery Performance at PT Pos Indonesia Bengkulu Main Branch. A quantitative approach employing Structural Equation Modeling–Partial Least Squares (SEM-PLS) was adopted. Data were collected from 119 customers selected using purposive sampling. The findings reveal that Packaging positively affects Last Mile Delivery Performance (β = 0.310, t = 4.200, p < 0.001) and Customer Satisfaction (β = 0.283, t = 3.843, p < 0.001). Pickup Service positively influences Last Mile Delivery Performance (β = 0.262, t = 3.273, p = 0.001) and Customer Satisfaction (β = 0.205, t = 2.627, p = 0.009). Transportation also has significant positive effects on Last Mile Delivery Performance (β = 0.258, t = 4.059, p < 0.001) and Customer Satisfaction (β = 0.197, t = 2.854, p = 0.004). Furthermore, Last Mile Delivery Performance significantly affects Customer Satisfaction (β = 0.294, t = 3.731, p < 0.001) and partially mediates the effects of Packaging (β = 0.091, t = 2.411, p = 0.016), Pickup Service (β = 0.077, t = 2.608, p = 0.009), and Transportation (β = 0.076, t = 2.726, p = 0.007) on Customer Satisfaction. These findings highlight the strategic role of integrated logistics operations in enhancing customer satisfaction.

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