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Komar Priatna, Deden

Faculty Of Economics And Business, Winaya Mukti University, Bandung

Author-ID : 1513053

Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Nursing Social Sciences Transportation Other

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REVIEW AND ANALYSIS: THE INFLUENCE OF RELATIONSHIP QUALITY AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND ITS IMPLICATIONS ON LOYALTY frederik, Lois; Deden Komar Priatna; Winna Roswina
Dinasti International Journal of Education Management And Social Science Vol 1 No 5 (2020): Dinasti International Journal of Education Management and Social Science (June 20
Publisher : DINASTI PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i5.345

The purpose of this study is to determine the effect of relationship quality of customer satisfaction, the effect of service quality of customer satisfaction, the influence of relationship quality on customer loyalty, the effect of service quality on customer loyalty, the influence of relationship quality and service quality together on customer satisfaction, the influence relationship quality and service quality together on customer loyalty, the effect of customer satisfaction on loyalty, the effect of relationship quality, service quality, and customer satisfaction together on student loyalty in informatics in Bandung. The research method used is descriptive verification analysis research using Structural Equation Modeling (SEM) analysis design. From the results of this study, it can be concluded that the quality of service and service quality both partially and simultaneously will affect customer satisfaction resulting in increased customer loyalty.

THE ROLE OF ORGANIZATIONAL CULTURE, MOTIVATION, AND TRAINING, IN ORDER TO INCREASE EMPLOYEE PERFORMANCE AT THE BAPPEDA (REGIONAL DEVELOPMENT PLANNING BOARD) OF WEST JAVA PROVINCE Sriyono Suhodo, Tanto; Deden Komar Priatna; Tunggul Harymurtie
Dinasti International Journal of Education Management And Social Science Vol 1 No 5 (2020): Dinasti International Journal of Education Management and Social Science (June 20
Publisher : DINASTI PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i5.348

The performance of members of an organization is needed to support organizational performance. The performance of employees at the BAPPEDA (Regional Development Planning Board) of West Java Province will affect the performance of this government agency. The purpose of this study was to find out how much the role of organizational culture, motivation, and training in order to improve the performance of employees in the Regional Development Planning Board of West Java Province, both simultaneously and partially. The method used in this study is descriptive and verification method. The source of data in this study were employees of the Regional Development Planning Board of West Java Province. Primary data was collected by using questionnaires and interviews with Regional Development Planning Board of West Java Province employees. Secondary data is collected by tracing documents that are relevant to the problem under study. The results of descriptive data analysis on research variables, showed that organizational culture, motivation, training, and employee performance at the Regional Development Planning Board of West Java Province were in the good category. Organizational culture, motivation, and training have a significant role in order to improve employee performance, which is equal to 72.2%. Motivational variables have a more dominant role in order to improve the performance of employees of the Regional Development Planning Board of West Java Province because they have the highest beta value, 37.1%.

The Model of Digital Communication and Supply Chain Service for Tourism Industry Priatna, Deden Komar; Roswinna, Winna; Limakrisna, Nandan
International Journal of Supply Chain Management Vol 10, No 2 (2021): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study aims to analyze the influence of digital communication, the supply chain service, on visiting decisions through interest in visiting Indonesian tourism. The quantitative approach is used in this research by applying a descriptive design and verification. The sample used was 400 respondents who were Indonesian visitors and social media users. The sampling technique is based on probability sampling technique using random sampling method. Analysis of research data using the method of Structural Equation Modeling-Partial Least Square (SEM-PLS). The results of the study found that digital communication and supply chain service had a significant and positive effect on visiting interest which was shown positively. Interest in visiting has a positive and significant effect on visiting decisions positively.

EVALUATION OF EDUCATION AND TRAINING PROGRAM FOR CIVIL SERVANTS: A NEW APPROACH TO IMPROVING EMPLOYEE PRODUCTIVITY Deden Komar Priatna
Sosiohumaniora Vol 22, No 3 (2020): SOSIOHUMANIORA, NOVEMBER 2020
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v22i3.28500

The purpose of this study was to determine the magnitude of the influence of the implementation of existing education and training programs on the work productivity of civil servants. Based on the results of data processing, it is known that the elements of implementing education and training programs that must be considered and improved are as follows: Training Materials, Non-Formal Education, Training Schedule, Instructor Hospitality, Training Variations, Training Methods, and Training Manuals. While the elements of the education and training program organizers that must be maintained are as follows: Formal Education, Instructor Skills, Instructor Capabilities, Training Facilities, Training Curriculum, Training Evaluation. The implementation of the education and training program has an effect on the work productivity of civil servants and the effect of the implementation of the education and training program is more dominant, this is because the implementation of the education and training program is more frequent and more applicable even though it still seems theoretical in the work of civil servants. Therefore, the right education and training program will have an impact on increasing the productivity of its employees.

Job Satisfaction and Organizational Commitment as Factors Affecting Employee Withdrawal at Army Flight Center Deden Komar Priatna; Annisa Fitri Anggraeni
Journal of Accounting and Finance Management Vol. 3 No. 3 (2022): Journal of Accounting and Finance Management (July-Agust 2022)
Publisher : DINASTI RESEARCH

The Army Aviation Center is the central implementing agency of the Indonesian Army, in carrying out its main tasks using aircraft requires a high level of security. One of the factors that support the creation of high security is by trying to overcome the problem of human resources, this is a serious concern by the leadership. The purpose of this study is to analyze the influence of organizational commitment and job satisfaction on employee withdrawals and the effect of the level of organizational commitment and job satisfaction together on the withdrawal of civil servants at the Army Aviation Center, either simultaneously or partially. The research method in this paper is quantitative, with a path analysis research model with a view to solving problems by collecting data, compiling data, then analyzing statistically and interpreting it to further obtain a valid result using the calculation of the Statistical Product And Service Solutions application. Based on the results of statistical data processing carried out, the research results obtained include organizational commitment has an influence on Employee Withdrawal and while job satisfaction on Employee Withdrawal is said to have an effect.

MARKETING STRATEGY ANALYSIS OF RECYCLED PRODUCTS IN IMPROVING INDEPENDENT GRADUATION OF HOPE FAMILY PROGRAM GROUP Deden Komar Priatna
Sosiohumaniora Vol 24, No 3 (2022): Sosiohumaniora: Jurnal Ilmu-Ilmu Sosial dan Humaniora, NOVEMBER 2022
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v24i3.42537

Even though it is supported by the Smart City label, as the capital city of West Java Province, Bandung is still having trouble handling waste. The plan to use incinerator technology at the Sarimukti landfill has never been built because it is considered a threat to the environment and public health. Furthermore, biodigester technology from Japan was initiated, but it did not materialize. As a result, waste becomes an unresolved problem. Therefore, according to Law no. 18 of 2008 concerning Waste Management, the paradigm of waste management must be changed from collect-transport-dispose to reduction at source and recycling through the 3R principle (reduce, reuse, recycle). “Pasigaran Handmade and Crafts” was established on July 16, 2019, having its address at Pasigaran Village, Citeureup Village, Dayeuhkolot District, Bandung Regency, West Java Province. This business was founded on the anxiety of companions because more and more poor people need government assistance but cannot be covered by the government budget, in addition to the abundance of paper waste that is no longer used so that the idea of turning newsprint into a variety of recycled products such as wall clocks, bags was born. , tea sets and various containers. The essence of planning is how to determine various programs and activities aimed at gradually achieving long-term goals. Therefore, the preparation of programs and activities must be based on organizational goals, both short term (0-2 years) and long term (2-5 years). Performance measures are carried out by setting indicators of success, both short term and long term

The Effect of Return on Assets, Return on Equity and Debt to Equity Ratio on Stock Returns in Clothing and Luxury Goods Sub Sector Companies Listed on the Indonesia Stock Exchange Wulansari Rijata; Maria Lusiana Yulianti; Deden Komar Priatna; Winna Roswinna
Journal of Accounting and Finance Management Vol. 3 No. 4 (2022): Journal of Accounting and Finance Management (September-October 2022)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v3i5.123

This study aims to determine the effect of return on assets, return on equity, and debt to equity ratio on stock returns in clothing and luxury goods sub-sector companies on the Indonesian stock exchange. The method used in this research is a quantitative method. The data used in this study is secondary data obtained from the financial statements of 6 companies through the Indonesian Stock Exchange website for 2017-2021. The sampling technique used purposive sampling method. The total research data obtained is 30 data.The results showed that the return on assets has a positive effect on stock returns, while the return on equity and debt to equity ratio have no effect on stock returns. Suggestions for companies to pay attention to the return on assets because it can affect stock returns. For future researchers, it is hoped that they can add or replace other independent variables related to changes in stock returns.

The Effect of Promotion on the Sales of S3shop MSMES in Conggeang District, West Java Lala Nurhayati; Anne Lasminingrat; Maria Lusiana Yulianti; Deden Komar Priatna
Journal of Accounting and Finance Management Vol. 2 No. 3 (2021): Journal of Accounting and Finance Management (July-August 2021)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v2i3.134

In this study there are two variables, namely Promotion as a free variable and sales as a bound variable. This research was conducted to be able to find out the effect of sales on S3shop MSMEs in Conggeang Kecaatan, West Java, and to find out how much influence promodi has on sales. The methods used in this study are descriptive and verificative methods, data collection techniques obtained from primary data, namely through interviews and questionnaires. While secondary data is obtained from books, journals, the internet. To determine the magnitude of the effect of promotion on satisfaction, statistical analysis with a simple Linear Regression formula and Coefficient of Determination was used using the IBM 25 SPSS program. Based on the results of the discussion on Promotion Against Sales and based on the results obtained from the questionnaire answers, it turns out that the Promotion of Sales of S3shop MSMEs as a whole is very good because it shows a positive response. For the Effect of Promotion on Msme sales, a statistical test is used, based on calculations, it can be concluded that there is a very good influence between Promotion on Sales on S3shop MSMEs of 29.2% while the remaining 7.8% is influenced by Other factors.

Pengaruh Leverage dan Profitabilitas Terhadap Agresivitas Pajak Bank Umum Konvensional yang Terdaftar di BEI Annisa Fitri Anggraeni; Deden Komar Priatna; Winna Roswinna; Novia Ayu Latifah; Roby Ahada
Jurnal Proaksi Vol. 10 No. 1 (2023): Januari - Maret
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32534/jpk.v10i1.3858

Penghindaran pajak bisa legal dan ilegal. Cara legal adalah perencanaan pajak dan agresi pajak, dan cara ilegal adalah penghapusan pajak. Penelitian ini menguji pengaruh leverage dan profitabilitas terhadap agresivitas pajak. Populasi penelitian ini adalah 56 bank umum tradisional yang terdaftar di BEI, dan waktu penelitian sebelum dan sesudah wabah Covid-19 tahun 2019, 2020 dan 2021. Teknik pengambilan sampel yang digunakan adalah purpose sampling, dan sebanyak 31 bank umum tradisional dijadikan sampel. Analisis data bank umum dalam penelitian ini menggunakan Eviews versi 10 untuk analisis regresi data panel. Pengujian secara simultan menunjukkan bahwa variabel leverage dan profitabilitas berpengaruh terhadap insentif pajak. Tetapi partial leverage berpengaruh negatif dan tidak signifikan terhadap agresivitas pajak, sedangkan profitabilitas berpengaruh positif signifikan terhadap agresivitas pajak.

The Model of Purchasing Decisions Making For Honey Product Agus Mulyana; Deden Komar Priatna; Anne Lasminingrat; Dodi Sukmayana; Dodi Tisna Amijaya; Luthfi Setiadiwibawa; Rudi Suprianto Ahmadi
Journal of Accounting and Finance Management Vol. 4 No. 1 (2023): Journal of Accounting and Finance Management (March - April 2023)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v4i1.207

This study aims to explore the perception of Perhutani brand honey products' attributes, brand image, and their influence on consumer purchasing decisions. To achieve this, both descriptive and explanatory survey methods were utilized to understand the behavior of variables and test hypotheses. The research type adopted was causality-based, focusing on establishing a causal relationship between product attributes, brand image, and buying decisions. Individual analysis was conducted on consumers of Perhutani brand HONEY at Ahmad Yani and Setiabudi outlets in Bandung. With a cross-sectional approach, this research collected empirical data to gauge the majority population's opinion. The study found that product performance attributes and reference groups have a considerable impact on the products' selling price trend. The product mix performance and the influence of reference groups play a crucial role in shaping brand image. They also significantly impact purchase decisions. Interestingly, the relationship between brand image and the selling price trend is closely linked. Similarly, the performance of the product mix is also dependent on the reference group.

Co-Authors Adi Oksifa Rahma Harti Afdani, Hari Agi Dahtiar Agus Mulyana Agus Mulyana Ahmadi, Rudi Suprianto Amelia, Selli An An Anisarida Anne Lasminingrat Annisa Fitri Anggraeni Aris Sukmawan Permana Azharie, Ryan Cepi Supriadi Damayanti, Elba Deslita, Dika Dewi, Maya Kusuma Dodi Tisna Amijaya Edi Pramono Ependi, Pendi Eprianus Zai Euis Dasipah Febrian, Feby Fenny Dwiyatnaningrum, Fenny Firmansyah, Donny frederik, Lois frederik, Lois Ganiatika Rahayu, Nita Granit Agustina Gumiwa, Ferdian Gustini, Dine Hanipah Choeriyah, Hana Harti, Adi Oksifa Rahma Hendri Maulana Herni Suryani Hilman Abdurrahman Ida Marina Ida Marina, Ida Imas Maesaroh Indriyani, Devia Irawati, Linda Jusdijachlan, Jusdijachlan Jusdijachlan, R Jusdijachlan, R. Kartika Rahayu, Ika Kartiwa, Ade Kurliyawati, Eli Kurniasih, Ratna Kurniasih, Sarah Kusnadi, Kisum Lala Nurhayati Lasminingrat, Anne Lestari, Septiana Luthfi Setiadiwibawa Maria Lusiana Yulianti Mas’an, Mas’an Mutmainah, Islahul Nancy Monalisa Nandan Limakrisna Nandan Limakrisna Nasrulloh, Firman NINGSIH, NINGSIH Nita Ganiatika Rahayu Nopianti Subekti, Dwini Novia Ayu Latifah Nur Aisyah, Anita Nurhayati, Lala Ondi, Asep Oyon Suharyono R Jusdijachlan R. Jusdijachlan Rahmawati, Sovi Ridwan, S Ridwan, S. Roby Ahada Rosiana, Yulia RR. Ella Evrita Hestiandari S Ridwan S. Ridwan Samuel Samuel Sandha Medika Permana Sari Suryani, Ratna Septianawati, Dina Sholikhah Salsabilla, Rizka Siti Hafsoh Siti zakiah Sriyono Suhodo, Tanto Sukmayana , Dodi Sukmayana, Dodi Sumina, Mina Suryaman, Suryaman Susan Ridwan Syapril Janizar Tunggul Harymurtie Tunggul Harymurtie Widiati, Eviana Widiya Avianti Widya Elvira, Tri Wijatmiko, Erwin Winna Roswina Winna Roswina Winna Roswinna Wulansari Rijata Yanti Yanti

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