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Contemporary Public Administration Review (CoPAR)
Published by Universitas Katolik Parahyangan
ISSN : -     EISSN : 30257174     DOI : https://doi.org/10.26593/copar.v2i1.7995.1-15
Core Subject : Social,
Social Sciences
Contemporary Public Administration Review (CoPAR) is a scientific journal by the Department of Public Administration, Parahyangan Catholic University. This journal covers issues and practices associated with the digital government, collaborative governance, public policy, public management, digital society, community service, inclusive public services, public organisation, disaster and crisis management, decentralisation, and environmental concerns. Academic practitioners, researchers, scientists, students, and consultants can use CoPAR to discuss the application of public administration theories and concepts to significant political, economic, and social issues, as well as the formulation of public policy.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 51 Documents
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Measuring Citizen Satisfaction with The Quality of Telemedicine in Indonesia: A National Survey Through Facebook and Instagram Advertisement Oknawati, Aliya
Contemporary Public Administration Review Vol. 2 No. 1 (2024): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i1.7995.1-15

Abstract

Telemedicine leverages ICT to digitally transform and revolutionize healthcare delivery systems. The objective of digitizing health services is to enhance the quality of public services. Therefore, telemedicine must provide the same upgraded quality as conventional delivery. Although telemedicine has the potential to revolutionize healthcare, it must deliver the same high standards as traditional methods. The COVID-19 pandemic underscored the need for improved metrics to gauge satisfaction with digital health services. This study evaluates Indonesian citizens' satisfaction with telemedicine using the Healthcare Quality Indicators (HCQI) from the Organisation for Economic Co-operation Development, along with additional indicators relevant to Indonesia, including effectiveness, data security, privacy, responsiveness, accessibility, psychological safety, platform fees, and extra costs. An exploratory, descriptive qualitative research design was employed, with data collected via an online survey promoted through Facebook and Instagram, yielding 1,165 responses over 12 days. The analysis was conducted using NVivo 12 software. The results reveal that telemedicine services in Indonesia are generally considered "successful," with an average satisfaction rate of 89%. However, patient data security and privacy were identified as significant concerns, with satisfaction in these areas falling below the critical threshold of 58.30%. This indicates a pressing need for improvements in data protection and privacy to better meet user expectations.
Implementasi Program Rehabilitasi Sosial Rumah Tidak Layak Huni Pada Rumah Tangga Miskin Di Kecamatan Kasemen Kota Serang Rahma Cantika, Rahma Cantika; Darmansyah, Firman Budhi; Adi Saputra, Feriyansah; Dewi, Rahma Cantika; Hendrawan, Aryo; Jati, Dewi Ratu Hapsari; Darmansyah , Firman Budhi
Contemporary Public Administration Review Vol. 2 No. 1 (2024): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i1.8089.47-65

Abstract

Poverty reflects the inability of individuals or groups to adequately meet their economic needs. One of the consequences of poverty is uninhabitable housing. To address this issue, the Serang City Government initiated the Uninhabitable Housing Social Rehabilitation (RS-RTLH) program. This study aims to evaluate the implementation of the RS-RTLH program in Kasemen District, Serang City. This study used a qualitative research method through interviews, observations, documentation, and various literature studies for data collection. The results of the study indicate that although the Government Agency for Social Affairs (Dinsos) and the Government Agency for Public Housing and Settlement Area (DPRKP) have committed to working together, there are shortcomings in communication regarding the distribution of program funds. However, the implementation of this program in Serang City has been successful, with the rehabilitation of 1,241 houses between 2021 and 2023. Based on this analysis, it is recommended that the Dinsos and DPRKP accelerate the process of submitting assistance, improve communication between agencies, and involve the community in purchasing building materials. In addition, it is important to encourage residents living in uninhabitable houses to utilize the flat facilities provided by the government to improve their quality of life. By conducting a careful evaluation of the implementation of the RS-RTLH program, the Serang City Government can improve the effectiveness and efficiency of the program and ensure that the assistance provided has a significant impact on the community in need.
Analisis Implementasi Electronic Government Melalui Program KAREBA (Karcis Elektronik Kawasan Bira) Dinas Pariwisata Kabupaten Bulukumba Ma, Mutdmainnah; Irwan, Andi Lukman; Saputra, Irwan Ade; Anas, Andika
Contemporary Public Administration Review Vol. 2 No. 1 (2024): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i1.8300.33-46

Abstract

The utilization of information technology is increasingly being applied in various sectors, including the tourism industry. One form of its application is through e-ticketing at tourist destinations, which is expected to assist in managing the flow of tourists and reducing queues. This study aims to identify the implementation of electronic government through the Bira Area Electronic Ticket (KAREBA) program by the Bulukumba Regency Tourism Office, and the factors that influence it. This study uses a qualitative method, with the research location at the Bulukumba Regency Tourism Office. The data used consists of primary and secondary data, collected through observation, interviews, literature studies, and documentation. Data analysis was carried out using a qualitative approach. The results of the study indicate that the implementation of electronic government through the KAREBA program at the Bulukumba Regency Tourism Office, with the Indrajat (2006) theoretical approach which includes Government to Citizen (G2C), Government to Business (G2B), Government to Government (G2G), and Government to Employees (G2E), has been running quite well. However, there is room for improvement, especially in the use of existing technology and regulations. The factors that influence this implementation consist of hindering factors and supporting factors. Hindering factors include human resources, low technological capabilities of the community, and existing regulations. External factors such as community violations and electricity problems are also hindering factors. Supporting factors include a regular organizational structure, electronic mass media, and revenue transparency through electronic ticket programs.
Optimalisasi Pengelolaan Aset Tetap oleh BPKAD Kabupaten Jember Pamungkas, Tree Setiawan; Helpiastuti, Selfi Budi; Nurqarin, Alfrida Septya
Contemporary Public Administration Review Vol. 2 No. 1 (2024): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i1.8321.16-32

Abstract

Regional assets management is a critical component of financial management. Jember county's financial management and regional assets are in charge of financial management, in accordance with Peraturan Bupati Nomor 8 Tahun 2023. According to the performance report of the BPKAD government district jember 2023, annual performance gains on target asset percentage remains with legal documentation by 2023 went down and almost reached the target. Although there has been a decline, the attainment has been highly satisfactory. The goal of this study is to describe the performance of BPKAD assets in the management of jember's permanent assets. The study uses the "quasi-qualitative" approach by using data collection techniques through observation, interviews, documenting and gathering of some documents by viewing the four dimensions of organization's performance of effectiveness, efficiency, accountability, and transparency. This study shows that asset field performance in general has been consistent with the duties and functions seen from the four dimensions of the organization. But there are problems in asset management, such as many uncertified land assets, weak coordination with local device organizations, limited number of employees, and no fixed asset storage.
Transformasi Budaya Organisasi melalui Internalisasi Core Values AKHLAK di PT TASPEN Kantor Cabang Jember Rohman, Hermanto; Helpiastuti, Selfi Budi; Khasanah, Fitriatul
Contemporary Public Administration Review Vol. 2 No. 1 (2024): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i1.8327.66-81

Abstract

The Trusting, Competent, Harmony, Loyal, Adaptive, and Collaboarative (AKHLAK) Core Values serve as a unifying element for work culture, moral principles, and behavioral guidelines that must be implemented by human resources in state-owned enterprises, including TASPEN Jember. This is crucial for an organization’s progress due to recent challenges faced by state-owned enterprises, such as a lack of adherence to high moral standards. The objective of this research is to understand the changing process of organizational culture at TASPEN Jember through the implementation of AKHLAK Core Values. The theory used in this research is Kurt Lewin's (1947) Change of Model Theory. This study employs a qualitative method with a phenomenological approach. Data were collected through observation, interviews, and documentation. The data were then tested for validity and analyzed through source and technique  triangulation. The results of this study indicate the stages or processes of organizational culture transformation through the phases of unfreezing, movement, and refreezing. The transformation process begins with the unfreezing stage, which involves dissolving the old culture of Taspen, known as TASPENKU. During this phase, employees are motivated to adapt and open themselves to change. This is followed by the movement stage, where Core Values AKHLAK are implemented. In this phase, employees are required to apply every aspect of AKHLAK values within their work environment. Finally, the refreezing stage involves TASPEN Jember employees maintaining and reinforcing the AKHLAK values that have been successfully adopted.
Strategi Dinas Pekerjaan Umum dan Tata Ruang dalam Meningkatkan Ketahanan Pangan di Kecamatan Gunung Halu, Kabupaten Bandung Barat Ulya, Nurul; Hapsari, Ulfa Siti
Contemporary Public Administration Review Vol. 2 No. 2 (2025): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i2.8514.100-119

Abstract

Food security is one of the important issues in regional development, especially in West Bandung which contributes greatly to food production in West Java Province. Gunung Halu Subdistrict has extensive agricultural land, but its productivity is hindered by an inadequate irrigation system. This study aims to analyze the strategy of the Public Works and Spatial Planning Agency (PUTR) in improving food security, identifying supporting and inhibiting factors, and examining efforts that have been made to overcome obstacles in food security. Jack Kooten’s strategy model (1991:81) was used, which consists organizational strategy, program strategy, resource support strategy, and institutional strategy. This study is qualitative with a phenomenological approach. Data were collected through interviews, observations, and documentation studies. The results of the study indicate that the PUTR has implemented various irrigation development programs to support agricultural productivity in Gunung Halu Subdistrict. However, the challenges faced include the complex geographical conditions of the area and limited community involvement in the management of the irrigation system. Supporting factors for increasing food security include extensive agricultural land and the Development Planning Deliberation (Musrenbang) forum, which functions as a means of reporting if there is damaged irrigation. The PUTR strategies taken include water resource management and optimization of irrigation systems to increase agricultural yields. This research is expected to be a reference for local governments in developing more effective strategies to achieve food security.
Comparison of Entrepreneurial Ecosystems of South Korea, Thailand and Vietnam Ha, Thai Thanh
Contemporary Public Administration Review Vol. 2 No. 2 (2025): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i2.8625.82-99

Abstract

This research conducts a comparative analysis of entrepreneurial ecosystems across South Korea, Thailand, and Vietnam utilizing the most recent Global Entrepreneurship Monitor data to examine key ecosystem components. The investigation reveals substantial disparities in ecosystem maturity levels among these nations through the analysis of Pearson partial correlations between entrepreneurial ecosystem elements. By identifying distinct variations in ecosystem characteristics and associated entrepreneurial activities, this study proposes targeted policy recommendations for strengthening startup and micro, small, and medium enterprises development frameworks within these three Asia-Pacific countries. The findings contribute to the broader understanding of entrepreneurial ecosystem development in regional public policy contexts, while acknowledging research limitations and suggesting future directions for enhanced generalizability through more comprehensive investigations.
The Strategic Approach to Recruitment and Selection at WIKA Rekayasa Konstruksi: Implication and Recommendation Gunawan, William Ben; Oktavia, Yesica Dyah; Budiman, Arif Harry; Diptawibowo, Narendra Diwangkara
Contemporary Public Administration Review Vol. 2 No. 2 (2025): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i2.8733.120-142

Abstract

Recruitment and selection are critical components of human resource management, as they directly influence an organization’s ability to attract, identify, and retain top talent in a competitive industry. Despite extensive literature on recruitment strategies, limited research examines the integration of these practices with long-term organizational goals in Indonesian construction firms. This study explores the strategic recruitment and selection processes at WIKA Rekayasa Konstruksi (WRK), a subsidiary of PT Wijaya Karya Tbk (WIKA), and their impact on the quality of human resources as well as organizational performance. This study seeks to address this gap by analyzing WRK’s methodologies, assessing their effectiveness, and offering strategic recommendations for improvement. This research employed a descriptive qualitative approach, the data was collected through interviews with a key informant, WRK’s Senior Manager of the Human Capital division. The findings reveal that while WRK employs comprehensive methods—such as competitive salary offerings, digital recruitment platforms, and multi-stage evaluations—there is room for improvement in aligning recruitment practices with strategic objectives and enhancing transparency in cost-related communication during post-selection stages. This research contributes to the academic discourse by highlighting best practices and challenges in recruitment within the construction sector, offering actionable insights for organizations aiming to optimize human resource management strategies.
From Smart City to Smart Village: Akselerasi Transformasi Digital dalam Optimalisasi Pelayanan Publik di Desa Kepatihan Kabupaten Gresik Iswanto, Denny; Miskan
Contemporary Public Administration Review Vol. 2 No. 2 (2025): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i2.8794.170-186

Abstract

Village digitalization is urgent in achieving sustainable development, especially in realizing the concept of smart village. Smart village is designed as an effort to develop the village’s potential and resources through the application of digital technology in various aspects of governance. This study discusses the implementation of the smart village concept in Kepatihan Village, Menganti District, Gresik Regency, with a focus on the dimensions of smart government, smart economy, smart society, and smart infrastructure. The research used a qualitative approach method with interviews, observations, and documentation studies to obtain comprehensive data related to the information and communication technology used in the governance of Kepatihan Village. The results of the study show that Kepatihan Village has adopted various digital innovations, such as the use of the Premium Village Information System (SID) and collaboration with the Gresik Regency Communication and Informatics Agency in managing the village website. In addition, digital technology is also utilized to support local economic growth through a digital-based micro, small, and medium enterprises marketing platform. However, obstacles in the continuity of technological features training and optimization are still challenges in realizing a more effective and sustainable smart village. The conclusion of this study confirms that although digitalization steps have been implemented, it is necessary to increase human resource capacity through continuous training and strengthening the synergy between the government, community, and private sector to accelerate digital transformation of the village. With the right strategy, Kepatihan Village can continue to develop as an independent, innovative, and highly competitive village in the context of sustainable development.
Integrasi Teknologi Jakarta Smart City dengan Sistem Komando dan Kendali untuk Penguatan Pertahanan Negara Sarjito, Aris; Risdhianto, Agung
Contemporary Public Administration Review Vol. 2 No. 2 (2025): Contemporary Public Administration Review (CoPAR)
Publisher : Department of Public Administration, Parahyangan Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/copar.v2i2.8943.143-169

Abstract

Jakarta Smart City, established under Governor Regulation No. 306 of 2016, holds significant potential to support the Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) system in strengthening national defense. By leveraging integrated technologies, Jakarta Smart City provides real-time data from many sectors such as transportation, logistics, and emergency management, which are highly relevant for strategic decision-making. This study aims to explore the potential, identify challenges, and formulate integration strategies between Jakarta Smart City technology and the C4ISR system. The research employs a qualitative approach with descriptive analysis based on secondary data from policy documents, official reports, and recent literature. Findings reveal that Jakarta Smart City can enhance intelligence, command, and control functions through real-time data and technological infrastructure, such as AI-powered CCTV and IoT sensors. However, significant challenges remain, including technological gaps between civilian and military systems, data security risks, and insufficient cross-agency coordination. In conclusion, successful integration requires improved interoperability between systems, enhanced cybersecurity measures, and updated national regulations to support synergy between civilian and military technologies. With these strategic measures, Jakarta Smart City can serve as a critical asset in bolstering national defense capabilities.

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