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Jurnal Ilmu Administrasi Publik
Published by Institut Ilmu Sosial dan Manajemen STIAMI
ISSN : -     EISSN : 27755053     DOI : https://doi.org/10.31334/jiap.v4i5
Core Subject : Humanities, Social,
Humanities Social Sciences
Jurnal Ilmu Administrasi Publik merupakan jurnal akademik yang diterbitkan setiap dua bulan sekali sebagai wadah bagi mahasiswa, akademisi, peneliti, dan praktisi untuk mendiseminasikan hasil penelitian dan kajian ilmiah di bidang administrasi publik. Jurnal ini mengakomodasi berbagai topik yang berkaitan dengan administrasi publik, kebijakan publik, tata kelola pemerintahan, perpajakan, serta isu-isu kontemporer dalam sektor publik. Fokus Jurnal Jurnal ini berfokus pada pengembangan teori, konsep, dan praktik dalam administrasi publik yang relevan dengan dinamika pemerintahan, kebijakan publik, pelayanan publik, serta sistem perpajakan di tingkat lokal, nasional, maupun global. Ruang Lingkup Jurnal Jurnal Ilmu Administrasi Publik mencakup berbagai topik penelitian dan kajian ilmiah, antara lain: 1. Administrasi Publik Reformasi birokrasi dan tata kelola pemerintahan Inovasi dalam administrasi publik E-Government dan transformasi digital dalam sektor publik Manajemen organisasi publik Kepemimpinan dalam sektor publik 2. Kebijakan Publik Formulasi, implementasi, dan evaluasi kebijakan publik Kebijakan sosial, ekonomi, dan lingkungan Analisis kebijakan berbasis bukti Partisipasi publik dalam pembuatan kebijakan Regulasi dan deregulasi dalam kebijakan publik 3. Pelayanan Publik Model dan strategi peningkatan kualitas layanan publik Inovasi dalam pelayanan publik Responsivitas dan akuntabilitas sektor publik Pelayanan publik berbasis teknologi informasi Kepuasan masyarakat terhadap pelayanan publik 4. Keuangan dan Anggaran Publik Pengelolaan keuangan daerah dan negara Akuntabilitas dan transparansi keuangan publik Efektivitas kebijakan fiskal dalam pembangunan Pendanaan dan investasi dalam sektor publik 5. Perpajakan dalam Administrasi Publik Kebijakan perpajakan dan dampaknya terhadap perekonomian Administrasi perpajakan dan efisiensi sistem perpajakan Digitalisasi dan modernisasi sistem perpajakan (e-filing, e-billing, e-invoice) Tax compliance dan strategi peningkatan kepatuhan pajak Pengelolaan penerimaan pajak daerah dan nasional Pajak sebagai instrumen kebijakan fiskal Tax justice dan dampaknya terhadap pembangunan ekonomi 6. Desentralisasi dan Otonomi Daerah Tata kelola pemerintahan daerah Sinergi antara pemerintah pusat dan daerah Pembangunan daerah berbasis partisipasi masyarakat Inovasi kebijakan daerah dalam pelayanan publik 7. Isu Kontemporer dalam Administrasi Publik Good governance dan anti-korupsi Administrasi publik dalam menghadapi krisis dan bencana Digitalisasi sektor publik dan kebijakan smart city Peran sektor swasta dan masyarakat dalam pembangunan publik Jurnal ini menerima artikel hasil penelitian, studi literatur, dan kajian konseptual yang memberikan kontribusi dalam pengembangan ilmu administrasi publik. Setiap naskah yang diterbitkan telah melalui proses peer-review untuk memastikan kualitas akademik dan orisinalitasnya. Dengan terbit setiap dua bulan sekali, jurnal ini diharapkan dapat menjadi referensi akademik yang berkelanjutan bagi mahasiswa dalam memahami dinamika administrasi publik serta berkontribusi dalam pengembangan ilmu dan kebijakan publik, termasuk bidang perpajakan, di Indonesia.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 368 Documents
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PENGARUH PRINSIP GOOD GOVERNANCE DAN PENGETAHUAN PAJAK TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI DI KPP PRATAMA JAKARTA GAMBIR TIGA Silmi Kaffah; Supriyono
Jurnal Ilmu Administrasi Publik Vol. 6 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/yarykc09

Abstract

This study examines the effect of Good Governance Principles and Tax Knowledge on Individual Taxpayer Compliance at KPP Pratama Jakarta Gambir Tiga. The study was motivated by the declining level of taxpayer compliance despite the increasing number of active taxpayers. A quantitative approach with an associative research design was employed. The population consisted of 2,384 active individual taxpayers, with a sample of 100 respondents selected using the accidental sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression. The results indicate that Good Governance Principles have a positive and significant effect on Individual Taxpayer Compliance with a contribution of 16.3%, while Tax Knowledge has a positive and significant effect with a contribution of 39.6%. Simultaneously, Good Governance Principles and Tax Knowledge have a positive and significant effect on Individual Taxpayer Compliance with a contribution of 39.2%.
PENGARUH SANKSI PAJAK DAN TINGKAT KEPERCAYAAN TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI PADA KPP PRATAMA JAKARTA GAMBIR TIGA Amelia Salma Nayla; Muhammad Firzah
Jurnal Ilmu Administrasi Publik Vol. 6 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/wzqhbb17

Abstract

The phenomenon of this study is the declining level of compliance among individual taxpayers at KPP Pratama Jakarta Gambir Tiga over the past few years. This decline in taxpayer compliance has negatively impacted state revenue from the tax sector. The factors considered to influence individual taxpayer compliance in this study are Tax Sanctions and Level of Trust. This study aims to analyze the effect of Tax Sanctions and Level of Trust on individual taxpayer compliance at KPP Pratama Jakarta Gambir Tiga. This study used a quantitative method with simple random sampling technique. The number of respondents in this study is 100 individual taxpayers registered at KPP Pratama Jakarta Gambir Tiga. Data were analyzed using the coefficient of determination test, t-test, and F-test using SPSS Version 30. The results indicate that Tax Sanctions have a positive and significant effect on individual taxpayer compliance, contributing 39,1%. Level of Trust also has a positive and significant effect on individual taxpayer compliance, with a contribution of 33,1%. Furthermore, Tax Sanctions and Level of Trust simultaneously have a positive and significant effect on individual taxpayer compliance at KPP Pratama Jakarta Gambir Tiga, with a combined contribution of 62,1%. Keywords Tax Sanctions, Trust Level, Taxpayer Compliance
ANALISIS IMPLEMENTASI PROGRAM PENGUNGKAPAN SUKARELA WAJIB PAJAK ORANG PRIBADI DALAM MENINGKATKAN KEPATUHAN WAJIB PAJAK DI KPP MADYA DUA JAKARTA UTARA TAHUN 2022 Zia Hamaz; Jiwa Pribadi Agustianto
Jurnal Ilmu Administrasi Publik Vol. 6 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/0sf6v192

Abstract

The low compliance of individual taxpayers is indicated by the amount of assets they have domestically and/or abroad that have not been disclosed through the annual tax returns. The purpose of this study is to analyze the implementation of the Voluntary Disclosure Program for individual taxpayers in order to improve taxpayer compliance and to identify the obstacles that arise and the efforts made to overcome them. The research was conducted at the Second Intermediate Tax Office of North Jakarta using qualitative methods. Data were obtained through interviews with resource persons and documentation. The results of the study indicate hat the implementation of the Voluntary Disclosure Program has been running optimally in increasing individual taxpayer compliance. This can be seen from the value of information on the assets of individual taxpayers participating in the Voluntary Disclosure Program. However, there are still technical obstacles from internal and external parties in its implementation. To overcome this, prevention efforts are needed by providing information and directions to taxpayers in fulfilling the provisions given to minimize rrors in implementation. Keywords voluntary disclosure program, taxpayer compliance, implementation
Optimalisasi Branding Media Sosial dalam Meningkatkan Citra dan Minat Calon Peserta Didik di SMP Islam Al Jihad, Johar Baru Ade Firmansyah; Noviandari Sari Utami; Eka Rofiyanti
Jurnal Ilmu Administrasi Publik Vol. 6 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/y2hwng89

Abstract

This study aims to analyze social media branding strategies in enhancing the image and attractiveness of SMP Islam Al Jihad. The research employed a descriptive qualitative approach, with data collected through in-depth interviews, observations, and documentation. Data were analyzed using domain, taxonomic, and componential analysis techniques.The findings indicate that the school's social media branding strategy begins with developing a strong institutional identity, creating informative, educational, and Islamic value-based content, and managing social media platforms consistently. The implementation includes publishing academic activities, students' achievements, flagship programs, and religious events to build a positive image and strengthen public trust. Social media branding has become the primary factor in enhancing the school's reputation, expanding its public outreach, and increasing prospective students' interest in enrolling at SMP Islam Al Jihad. Supporting factors include the commitment of school stakeholders, effective teamwork, and the availability of information technology facilities. Meanwhile, the main challenges are limited human resources with digital branding expertise, budget constraints for promotional activities, unstable internet connectivity, and the relatively low level of digital literacy among some members of the community. Keywords Selling Price, Brand Image, Purchase Interest, TikTok Shop, Luxcrime Cosmetics
PENGARUH KUALITAS PELAYANAN DAN KINERJA SUUPIR TERHADAP MINAT MENGGUNAKAN MODA TRANSPORTASI JAK LINGKO DI JAKARTA TIMUR Yoka Mai Patria; Muhammad Tevin Anggahilal
Jurnal Ilmu Administrasi Publik Vol. 6 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/0by8gx56

Abstract

This study aims to determine the effect of service quality and driver performance on interest in using Jak Lingko's services. In this paper, the writer uses a quantitative approach, with a sample of 100 people. Based on data obtained through the Jakarta Department of Transportation website, the average number of users on the Pulogadung – Harmoni route and vice versa is 11,574, with details of 13,576 users on weekdays (Monday – Friday) and 12,413 users on the weekend. The variables in this study include Service Quality, Performance, and Interest. The results of the study indicate that service quality and performance have a positive and significant effect on interest. However, the driver must take firm action to Jak Lingko transportation users in order to gain high trust from the public. Keywords service quality, performance, and interest
Pengaruh Sarana Prasarana Kearsipan dan Penerapam Jadwal Retensi Arsip terhadap Penyusutan Arsip Inaktif di Dinas Ketahanan Pangan, Pertanian dan Perikanan Kota Bekasi Supianah; Wahidin Septa Zahran
Jurnal Ilmu Administrasi Publik Vol. 6 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/ye47ex05

Abstract

This research is motivated by the phenomenon of inactive records accumulation, which leads to storage space congestion at the Department of Food Security, Agriculture, and Fisheries (DKPPP) of Bekasi City. This condition is triggered by limited physical facilities and suboptimal implementation of archival regulations as a basis for document destruction. The purpose of this study is to determine and analyze the influence of archival infrastructure and the implementation of Records Retention Schedules (RRS) on the effectiveness of inactive records disposal, both partially and simultaneously. The research method used is a quantitative method with an associative approach. The population in this study consists of all employees involved in records management within the DKPPP Bekasi City environment. Data collection techniques were carried out through questionnaires, observations, and documentation studies. Data analysis was performed using classical assumption tests, multiple linear regression analysis, and hypothesis testing (t-test and F-test). The results of the study indicate that: (1) Archival infrastructure has a positive and significant effect on the reduction of inactive archives, with a contribution of 25.7%; (2) The implementation of the Archive Retention Schedule (JRA) has a positive and significant effect on the reduction of inactive archives, with a contribution of 33.2%; (3) Simultaneously, archival infrastructure and the implementation of JRA have a significant effect on the success of the inactive archive reduction program, with a contribution of 58.9%. This indicates that the availability of adequate facilities and compliance with retention rules are the main keys in overcoming document accumulation.This indicates that the availability of adequate facilities and compliance with retention rules are key factors in addressing document accumulation. This study suggests that the institution should begin transforming towards archival digitalization through the implementation of e-files integrated with an automated RRS system. By leveraging information technology and strengthening the legality of digital documents, DKPPP Bekasi City can improve workspace efficiency and simplify the records disposal process without being constrained by physical infrastructure limitations in the future Keywords Archival Infrastructure, Records Retention Schedule (RRS), Records Disposal, Inactive Records, Digitalization
Pengaruh Perencanaan Strategis Dan Koordinasi Terhadap Efektivitas Kerja Pegawai Di Sekretariat Daerah Kabupaten Bogor Yadi Supriyadi; Ana Chaerunisyah
Jurnal Ilmu Administrasi Publik Vol. 6 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/7bn5d570

Abstract

This study aims to analyze the influence of Transformational Leadership, Perceived Organizational Support, and Organizational Culture on Employee Performance, with Organizational Citizenship Behavior (OCB) as the mediating variable, at PT Dolphin. Increasingly intense business competition requires companies to improve employee performance through effective leadership, adequate organizational support, and a strong organizational culture. This study used a quantitative approach using a survey method. The study population consists of all employees at PT Dolphin, while the sampling technique used is saturation sampling (census), meaning that all members of the population were included as respondents. Data collection was conducted by distributing a questionnaire using a fivepoint Likert scale. Data analysis was performed using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, hypothesis testing (t-test and F-test), and the coefficient of determination (R²). The results indicate that Transformational Leadership, Perceived Organizational Support, and Organizational Culture have a positive and significant effect on Organizational Citizenship Behavior, both partially and simultaneously. Furthermore, Transformational Leadership, Perceived Organizational Support, Organizational Culture, and Organizational Citizenship Behavior also have a positive and significant effect on Employee Performance. The results of the mediation indicate that Organizational Citizenship Behavior significantly mediates the effects of Transformational Leadership, Perceived Organizational Support, and Organizational Culture on Employee Performance. The implications of this study provide recommendations to the management of PT Dolphin to continue developing a transformational leadership style, increase attention to employee well-being and support, and build a positive organizational culture to encourage Organizational Citizenship Behavior and sustainably improve employee performance. Keywords Transformational Leadership, Perceived Organizational Support, Organizational Culture, Organizational Citizenship Behavior, Employee Performance
Efektivitas Edukasi Perpajakan Melalui Program Kelas Pajak Seputar E-Faktur Dan PKP “Kang Kasep” Dalam Rangka Meningkatkan Kepatuhan Wajib Pajak Difa Nur Asyiami; Mira Permata Sari
Jurnal Ilmu Administrasi Publik Vol. 6 No. 2: Maret 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/qb111d86

Abstract

Tax compliance remains a challenge at KPP Pratama Bekasi Utara, where the number of Taxable Entrepreneurs (PKP) has grown from 3,489 (2021) to 4,654 (September 2025) amid the transition from the e-Faktur system to the Coretax Administration System. This situation prompted KPP Pratama Bekasi Utara to establish the Tax Class Program on e-Faktur and PKP known as "Kang Kasep" as a formal educational initiative for newly registered PKP. This study aims to measure the effectiveness of the program in improving the understanding and compliance of new PKP. A descriptive qualitative approach was employed, using the Effectiveness Theory proposed by Edy Sutrisna in Human Resources (2010:123). The findings indicate that the program is sufficiently effective in providing technical and administrative understanding. However, its effectiveness is constrained by the heterogeneity of participants' backgrounds, rapid regulatory changes, and a lack of hands-on practice sessions. Strengthening material delivery, adding technical practice sessions, and providing structured learning modules are recommended to optimize the program's effectiveness going forward. Keywords effectiveness; tax class program; Kang Kasep; tax compliance; Taxable Entrepreneurs (PKP)

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