Journal of Management Research and Studies
The Journal of Management Research and Studies publishes scientific articles covering the following topics management Science in General, Marketing Management, Financial Management, Human Resource Management, Operational Management, Strategic Management, Risk Management, and Entrepreneurship.
Articles
69 Documents
The Influence of Brand Image and Customer Trust on Repurchase Interest and the Role of E-Word of Mouth To Customers of PT. Jasa Kopra Sejati in Pasuruan
Alfiadi;
Survival;
Mulyono
Journal of Management Research and Studies Vol. 3 No. 1: January - June (2025)
Publisher : Optima Science
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This study aims to obtain empirical evidence of the effect of brand image, customer trust, e-word of mouth on customer repurchase intention of PT Jasa Kopra Sejati in Pasuruan. The primary data used in this study are data obtained directly from respondents which include data about customers of PT Jasa Kopra Sejati totaling 97 respondents. This study uses a quantitative approach research approach with hypothesis testing that is causal or causal. Data collection in this study was carried out using cross section time horizon data, where data was obtained at a certain time. The results of this study explain: 1) The effect of Brand Image on Repurchase Interest; 2) The effect of Customer Trust on Repurchase Interest; 3) The effect of E-Word of Mouth on Repurchase Interest; 4) The role of E-Word of Mouth in moderating the effect of Brand Image on Repurchase Interest; 5) The role of E-Word of Mouth in moderating the effect of Customer Trust on Repurchase Interest.
The Role of Self-Efficacy As A Moderation of The Influence of Individual Characteristics and Work Professionalism on Employee Performance
Dwi Kusuma Wijaya;
Mulyono;
Soedjono
Journal of Management Research and Studies Vol. 3 No. 1: January - June (2025)
Publisher : Optima Science
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Performance is a very important and interesting part because it has proven to be very important, an institution wants employees to work hard according to their abilities to achieve good work results, without good performance from all employees, success in achieving goals will be difficult to achieve. Performance basically includes mental attitudes and behaviors that always have the view that the work carried out at this time must be of better quality than the implementation of past work, for the future to be of better quality than at present. The purpose of this study was to determine the role of self-efficacy as a moderator of the influence of individual characteristics and work professionalism on employee performance (Study on Malang Strudle Souvenirs from Malang City). Data collection using questionnaires or by providing a list of questions to respondents. While the analysis method uses the Structural Equation Model - Partial Least Square (SEM-PLS) with the help of the SmartPLS tool. From the results of the study, individual characteristics have a significant effect on employee performance. Work professionalism has a significant effect on employee performance. Self-efficacy has a significant effect on employee performance. Individual characteristics do not have a significant effect on employee performance moderated by self-efficacy. Work professionalism does not have a significant effect on employee performance moderated by self-efficacy.
The Influence of Individual Characteristics and Employee Empowerment on Organizational Commitment with Self-Efficacy as a Moderation Variable
Rizky Dwi Amilovea;
Survival;
Soedjono
Journal of Management Research and Studies Vol. 3 No. 1: January - June (2025)
Publisher : Optima Science
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Organizational commitment is an interesting phenomenon because of the importance of a person's commitment to the organization where the individual works. Employee commitment is one of the keys that determines the success or failure of an organization in achieving its goals. Employees who are committed to the organization usually show a work attitude that is attentive to their duties, and they are very responsible for carrying out their duties and are very loyal to the organization. The purpose of this study was to obtain empirical evidence of the influence of individual characteristics and employee empowerment on organizational commitment with self-efficacy as a moderating variable (Study at the Army Polytechnic Kodiklatad in East Java). Data collection using questionnaires or by providing a list of questions to respondents. While for the analysis method using the Structural Equation Model - Partial Least Square (SEM-PLS) with the help of the SmartPLS tool. From the results of the study, individual characteristics are not able to increase organizational commitment. Employee empowerment is able to increase organizational commitment. Self-efficacy is able to increase organizational commitment. Individual characteristics are able to increase organizational commitment moderated by self-efficacy. Employee empowerment is able to increase organizational commitment moderated by self-efficacy.
The Effect of Perceived Organizational Support On Organizational Citizenship Behavior Through Organizational Commitment & Organizational Justice as Mediation Variables
Diaz Ayu Fardianasari;
Arief Purwanto;
Nasharuddin Mas
Journal of Management Research and Studies Vol. 3 No. 1: January - June (2025)
Publisher : Optima Science
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The purpose of this study wa to determine the effect of perceived organizational support on organizational citizenship behavior with organizational commitment as a mediating variable (Study at Btari Agency Malang City). The population in this study were all staf, both general and operational staff at Btari Agency Malang. The sampling technique in this study used "non probability sampling", and the sampling method in this study was "total sampling or census". Respondents in this study were 49 people through the Smart Partial Least Square (PLS) Software. The results of this study indicate that; (1) perceived organizatinal support has a positive and significant effect on organizational citizenship behavior. (2) perceived organizatinal support has a positive and significant effect on organizational commitment. (3) organizational commitment has a positive and significant effect on organizational citizenship behavior. (4) perceived organizatinal support and organizational commitment to organizational citizenship behavior, shows the results of organizational commitment can partially mediate the relationship of perceived organizatinal support to organizational citizenship behavior.
The Effect of Social Support on Work-Life Balance-Mediated Subjective Well-Being and the Role of Self-Efficacy as a Moderating Variable
Andra Alif Wastito;
Survival;
Wahju Wulandari
Journal of Management Research and Studies Vol. 3 No. 1: January - June (2025)
Publisher : Optima Science
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The purpose of this study was to determine the effect of social support on subjective well-being mediated by work-life balance and the role of self-efficacy as a moderating variable. This study uses a quantitative research design and the type of research used is to explain the causal relationship between research variables through testing previously formulated hypotheses. The population in this study were all employees of PT. Widatra Bhakti, totaling 300 employees. The determination of the number of samples in this study used the Slovin formula, which amounted to 75 respondents. The sampling technique used was probability sampling with the technique taken, namely simple random sampling. The research design used to analyze and interpret the data was inferential statistical analysis, namely SEM-PLS using SmartPLS 4. The results showed that there was no significant effect between social support and subjective well-being. There was a significant effect between social support and work-life balance. There was a significant effect between work-life balance and subjective well-being. There was no significant effect between self-efficacy and subjective well-being. There was a significant effect between social support and subjective well-being which was fully mediated by work-life balance. There was a significant effect between social support and subjective well-being which was purely moderated by self-efficacy.
Mental Health as a Moderating Variable on The Influence of Self-Compassion and Work Environment on Subjective Well-Being
Thasya Namira;
Survival;
Nasharuddin Mas
Journal of Management Research and Studies Vol. 3 No. 1: January - June (2025)
Publisher : Optima Science
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This study aims to obtain empirical evidence of mental health as a moderating variable on the influence of self-compassion and work environment on subjective well-being. The study was conducted on employees of the Malang Middle Type Excise Supervision and Service Office (KPPBC TMC Malang). The population in this study were all employees totaling 102 people. The determination of the number of samples in this study used the Slovin formula, which was 81 respondents taken based on proportionate stratified random sampling. This study uses the SEM model with the Partial Least Square-Structural Equation Modeling (PLS-SEM) approach, and the statistical processing tool used is SmartPLS version 4. The results of the study indicate that higher self-compassion can increase subjective well-being. A better work environment can increase subjective well-being. Better mental health can increase subjective well-being. Mental health is able to act as a pseudo-moderation variable for the influence of self-compassion on subjective well-being. Mental health is unable to act as a predictor moderation variable for the influence of the work environment on subjective well-being.
Influence of Workload and Quality of Work Life on Employee Performance with Competency Mediation
Septi Suryani;
Muryati
Journal of Management Research and Studies Vol. 3 No. 1: January - June (2025)
Publisher : Optima Science
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This research aims to determine the effects of workload and Quality of Work Life Regarding Employee Performance Mediated by Competence in Employees of the Bromo Tengger Semeru National Park Center. The research was conducted on civil servants at the Bromo Tengger Semeru National Park Center. The population in this study were all civil servants who worked at the Bromo Tengger Semeru National Park Hall. The sampling technique used in this research is Probability Sampling with a total of 72 respondents. And the data is processed through software Smart Partial Least Square (PLS). The results of the data analysis that has been carried out can be concluded as follows: (1) Workload has no effect on employee performance, (2) Quality Of Work Life has a positive influence on employee performance, (3) workload has no effect on competency, (4) Quality Of Work Life able to encourage increased competence. (5) Strong competency has an effect on better employee performance. (6) Workload does not have a significant effect on employee performance and competency. (7) Quality of Work Life (QWL) plays an important role in encouraging increased employee performance, with competence as a mediator.
Analysis of the Influence of Promotions and Price Strategies on Competitive Advantage Moderated by E-Commerce
Alfian Saputra Iriawan;
Alfiana
Journal of Management Research and Studies Vol. 3 No. 1: January - June (2025)
Publisher : Optima Science
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The purpose of this study is to analyze the impact of promotion and pricing strategies on competitive advantage, and also e-commerce as a moderating variable. The population sample used in this study is consumers of Golden Hill by Golden Tulip Batu in the period October to December 2024, and the sample was taken using the Simple Random Sampling technique, with a total of 100 respondents. The data will then be processed using Smart Partial LeastSquare (PLS) software. The results of this study indicate that better promotion can increase competitive advantage, as well as the right pricing strategy can increase competitive advantage. It was also found in this study that E-commerce has a strong moderating role in the relationship between promotion and competitive advantage. And e-commerce also has a strong moderating role in the relationship between pricing strategy and competitive advantage at Golden Hill by Golden Tulip Batu.
The Influence of Job Characteristics and Individual Characteristics on Organizational Commitment and Implications on Job Satisfaction
Yohana Jesika Lujunai;
Survival;
Mulyono
Journal of Management Research and Studies Vol. 3 No. 1: January - June (2025)
Publisher : Optima Science
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The purpose of the study was to analyze the influence of job characteristics and individual characteristics on organizational commitment and their implications for job satisfaction. This study is a positivist study, with an explanatory or explanatory type of research. This study uses a quantitative approach because the data that will be used to analyze the relationship between variables is expressed in numbers or numerical scales. The population in this study includes all employees working at PT. Best Profit Futures Malang branch office totaling 131 employees. To measure the sample size to be studied, the researcher used the Slovin formula, which was 57 employees. The statistical data analysis technique through Path Analysis used in this study is Partial Least Square-Structural Equation Modeling (PLS-SEM) with the SmartPLS application. The results showed that job characteristics have a significant positive effect on job satisfaction. Individual characteristics do not have a significant positive effect on job satisfaction. Job characteristics have a significant positive effect on organizational commitment. Individual characteristics have a significant positive effect on organizational commitment. Organizational commitment has a significant positive effect on job satisfaction. Job characteristics have an effect on job satisfaction mediated by organizational commitment. Individual characteristics have an effect on job satisfaction mediated by organizational commitment.