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Journal of Emerging Information Systems and Business Intelligence (JEISBI)
Published by Universitas Negeri Surabaya
ISSN : -     EISSN : 27743993     DOI : 10.26740/jeisbi
Core Subject : Science, Education,
Computer Science & IT Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media Library & Information Science
Journal of Emerging Information Systems and Business Intelligence (JEISBI) aims to provide scholarly literature focused on studies and research in the fields of Information Systems (IS) and Business Intelligence (BI). This journal also includes public reviews on the development of theories, methods, and applications relevant to these topics. All published works are presented exclusively in English to reach a global audience of readers and researchers. The journal’s scope includes but is not limited to the following fields: Data Mining Generative Artificial Intelligence Big Data Analytics Business Intelligence Enterprise Architecture UI/UX Business Process Management Enterprise System System Development Decision Support System IS/IT Strategy and Planning IT Investment and Productivity IT Project Governance IS Business Value Audit SI/TI Cybersecurity and Risk Management IS/IT Operations and Service Management IT Ethics Organizational and Human Behavior Technology Digital Sociology
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 288 Documents
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Analisis Sentimen Opini Publik Terhadap Kebijakan Baru Skripsi Pada Media Sosial Twitter Menggunakan Metode Naive Bayes: Public Opinion Sentiment Analysis of New Thesis Policies on Twitter Social Media Using the Naive Bayes Method Puspitasari, Refandah; Dwi Indriyanti, Aries
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.61273

Abstract

Comparison of Topsis, Moora, and Waspas Methods In Website-Based Employee Performance Assessment (Case Study: Tirta Argapura Regional Public Company Of Drinking Water, Probolinggo Regency): Perbandingan Metode TOPSIS, MOORA, dan WASPAS Pada Penilaian Kinerja Karyawan Berbasis Website (Studi Kasus : Perusahaan Umum Daerah Air Minum Tirta Argapura Kabupaten Probolinggo) Kusuma, Erlangga Dwi; Sisephaputra, Bonda
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.61304

Abstract

This research aims to design and develop a web-based employee performance assessment information system at the Regional Water Supply Company Tirta Argapura, Probolinggo Regency. It employs the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), Multi Objective Optimization On The Basis Of Ratio Analysis (MOORA), and Weight Aggregated Sum Product Assessment (WASPAS) methods for performance evaluation. A comparison among these methods is conducted using sensitivity analysis to determine the best-performing method. The system development follows the Rapid Application Development (RAD) methodology, involving requirement planning, user design, construction, and cutover phases. Blackbox and Whitebox testing techniques are employed to ensure the system's functionality and correctness after development. The research findings indicate that the rankings from TOPSIS, MOORA, and WASPAS align closely with manual calculations used as benchmarks during the method implementation for the employee assessment website design. Sensitivity testing reveals sensitivity values of 0.081 for TOPSIS, -5.542 for MOORA, and -5.964 for WASPAS. Consequently, WASPAS shows high sensitivity while TOPSIS remains stable against changes in criteria weights, leading to the conclusion that TOPSIS is the optimal method for assessing employee performance at the Regional Water Supply Company Tirta Argapura, Probolinggo Regency.
Analisis Opinion Mining Pada Topik Chatgpt di Aplikasi X Dengan Pendekatan Algoritma SVM Berbasis Lexicon Prismala, Darisva; Nuryana, I Kadek Dwi
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.61575

Abstract

Perkembangan teknologi kecerdasan buatan, khususnya dalam bentuk chatbot seperti ChatGPT, telah memberikan dampak signifikan pada berbagai aspek kehidupan, termasuk interaksi di platform media sosial seperti aplikasi X. Analisis sentimen terhadap opini pengguna sangat penting untuk memahami sikap dan reaksi mereka, yang dapat memberikan wawasan berharga bagi pengembang untuk meningkatkan kualitas produk dan layanan. Penelitian ini bertujuan untuk menganalisis opini masyarakat terhadap topik ChatGPT di aplikasi X menggunakan algoritma Support Vector Machine (SVM) berbasis lexicon. Hasil penelitian menunjukkan bahwa algoritma SVM berbasis lexicon dapat secara efektif mengklasifikasikan sentimen Tweet dengan tingkat akurasi yang tinggi. Pelabelan data menggunakan kamus VADER Lexicon menunjukkan hasil sebagai berikut: 431 sentimen positif, 1307 sentimen netral, dan 115 sentimen negatif. Sementara itu, hasil klasifikasi menggunakan algoritma SVM menunjukkan 188 sentimen positif, 1264 sentimen netral, dan 1593 sentimen negatif. Akurasi pengujian menggunakan Cross Validation menghasilkan akurasi sebesar 78.06%, dengan precision 53.72% untuk sentimen positif, 76.74% untuk sentimen netral, dan 81.98% untuk sentimen negatif. Recall untuk masing-masing kelas adalah 23.43% (positif), 74.22% (netral), dan 99.92% (negatif).
Modeling Business Process Improvement (BPI) Distribution Flow at PT. DWI PUTRA MANUNGGAL using the Business Process Model and Notation (BPMN) Approach: Modeliing Business Process Improvment (BPI) Alur Distribusi pada PT. DWI PUTRA MANUNGGAL dengan Pendekatan Business Process Model and Notation (BPMN) Primasari, Bela Dwi; Nuryana, I Kadek Dwi
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.61584

Abstract

A company must maintain the stability of its business processes. To ensure smooth business operations, one approach is to enhance competitive quality for consumers. Maintaining consumer trust can be achieved by ensuring the stability of quality products and fast service. This study was conducted at PT. Dwi Putra Manunggal, located in Malang Regency, East Java. The company faces inefficiencies in its distribution process, causing delays in getting products to consumers. To improve business processes, an analysis using the Business Process Improvement (BPI) method can be performed. BPI is used to find solutions to ongoing business process issues. To evaluate and implement improvements, modeling notation written in Business Process Model and Notation (BPMN) can be used, providing stakeholders with an overview of the business process improvements made. By using BPMN notation, the actual (as-is) and recommended (to-be) business process simulations and models can be identified. As a result, PT. Dwi Putra Manunggal's business processes need improvement through BPI, with several parts of the business process requiring simplification. The simplification, simulated and modeled using BPMN, results in a minimum time of 7 hours, a maximum time of 13 hours, and an average time of 13 hours and 10 minutes.A company must maintain the stability of its business processes. To ensure smooth business operations, one approach is to enhance competitive quality for consumers. Maintaining consumer trust can be achieved by ensuring the stability of quality products and fast service. This study was conducted at PT. Dwi Putra Manunggal, located in Malang Regency, East Java. The company faces inefficiencies in its distribution process, causing delays in getting products to consumers. To improve business processes, an analysis using the Business Process Improvement (BPI) method can be performed. BPI is used to find solutions to ongoing business process issues. To evaluate and implement improvements, modeling notation written in Business Process Model and Notation (BPMN) can be used, providing stakeholders with an overview of the business process improvements made. By using BPMN notation, the actual (as-is) and recommended (to-be) business process simulations and models can be identified. As a result, PT. Dwi Putra Manunggal's business processes need improvement through BPI, with several parts of the business process requiring simplification. The simplification, simulated and modeled using BPMN, results in a minimum time of 7 hours, a maximum time of 13 hours, and an average time of 13 hours and 10 minutes.Keywords: BPI, BPMN, Modeling and Simulation, Distribution
Rancang Bangun Sistem Informasi Penjadwalan Preventive Maintenance Untuk Meminimalisir Downtime Mesin Produksi Menggunakan Algoritma SJF: Preventive Maintenance Scheduling Information System Design to Minimize Production Machine Downtime Using the SJF Algorithm Rahmansyah, Muhammad Reayhan; Utami, Ardhini Warih
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.61600

Abstract

Penelitian ini bertujuan untuk merancang dan membangun sistem informasi penjadwalan preventive maintenance untuk meminimalisir downtime mesin produksi menggunakan algoritma Shortest Job First (SJF) di PT. Panca Kalsiumindo Perkasa. Sistem ini dikembangkan menggunakan framework Laravel dengan bahasa pemrograman PHP dan database MySQL. Algoritma SJF dipilih karena kemampuannya dalam memprioritaskan pekerjaan dengan waktu eksekusi terpendek, sehingga mengurangi waktu tunggu dan meningkatkan efisiensi perawatan mesin. Hasil penelitian menunjukkan bahwa sistem ini efektif dalam mengurangi downtime mesin produksi, meningkatkan efisiensi operasional, dan mudah digunakan oleh berbagai level pengguna di perusahaan. Selain itu, pengujian penerimaan pengguna (UAT) menunjukkan respon positif, menandakan sistem dapat diterima dan digunakan dengan baik. Dengan implementasi sistem ini, PT. Panca Kalsiumindo Perkasa dapat meminimalkan kerugian akibat kerusakan mesin dan meningkatkan kinerja produksi secara keseluruhan.
Integration of E-Service Quality (E-Servqual) And Importance Performance Analysis (IPA) Methods on BTN Mobile Application User Satisfaction: Integrasi Metode E-Service Quality (E-Servqual) dan Importance Performance Analysis (IPA) Terhadap Kepuasan Pengguna Aplikasi BTN Mobile Agustina, Deva; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62192

Abstract

Bank Tabungan Negara (BTN) is one of the banks that provide mobile banking services, namely BTN Mobile, which answers the needs of Bank BTN customers to conduct banking or financial transactions digitally using only their smartphones. Currently BTN Mobile has developed by providing various services to facilitate customers in digital transactions such as interbank transfers, top-up digital wallets, payment via QR, cash withdrawals without using ATMs, and so on.This study aims to measure the level of satisfaction of BTN Mobile application users using the E-Servqual and Importance Performance Analysis (IPA) methods. From distributing questionnaires, data was obtained from 173 respondents who used the BTN Mobile application in the general public. From the results of the study, it was found that the level of satisfaction based on the gap analysis results obtained an average gap value of -0.28 which indicates that the quality of the BTN Mobile application currently does not meet users' expectations. The level of user satisfaction based on the customer satisfaction index (CSI) is 80%, which means that users are very satisfied with the BTN Mobile application. Then the indicators that need improvement in quadrant I of the IPA method are indicators, B3 (Fulfillment), C6 (System Availability), and D2 (Responsiveness). Recommendations for improvement include providing easy and accurate transaction services, features for purchasing credit, data, and top-ups, as well as a quick response if there is a problem with the customer's account.
Modeling and Simulation of the Effectiveness of Patchwork Sandal Production Using Bpmn at Umkm Handycraft Sidoarjo: Pemodelan Dan Simulasi Efektivitas Produksi Sandal Kain Perca Menggunakan Bpmn Pada Umkm Handycraft Sidoarjo Lailia, Mairatul; Nuryana, I Kadek Dwi
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62247

Abstract

This study aims to improve the production process efficiency at UMKM Handycraft Rahayu Art, which specializes in making patchwork sandals in Sidoarjo. Through the BPMN (Business Process Modeling and Notation) approach, this research explores problem identification, business process modeling, and simulation to design effective improvements. Through field observations and interviews with stakeholders, the main problems in the production process were identified, including delays in the delivery of raw materials and inefficiencies in the workflow. Modeling and simulation steps were then taken to gain an in-depth understanding of the business process and propose improvement solutions. The modeling results showed an increase in throughput efficiency from 63.48% to 88.71% in scenario 1 and 86.73% in scenario 2. Additionally, the minimum process time was significantly reduced from 24 days 4 hours 10 minutes to 19 days 10 hours in scenario 1 and 15 days 44 minutes in scenario 2.
Rancang Bangun Sistem Informasi Penilaian Kinerja Karyawan Menggunakan Metode 360 Derajat Santoso, Mohammad Zaenal Arif; Utami, Ardhini Warih
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62294

Abstract

Penelitian ini bertujuan untuk merancang dan membangun sistem informasi penilaian kinerja karyawan menggunakan metode 360 derajat yang ditujukan untuk PT. Bimasakti Multi Sinergi dalam mengatasi permasalahan bagi perusahaan saat melakukan penilaian kinerja karyawan. Sistem informasi yang dibangun terdiri dari pengelolaan data struktural, pengelolaan data karyawan, dan form management penilaian menggunakan Metode penilaian 360 derajat. Metode penilaian 360 derajat merupakan metode penilaian kinerja dengan mengumpulkan umpan balik dari pihak-pihak yang berinteraksi langsung dengan objek yang dievaluasi. Pihak-pihak ini bisa termasuk atasan, anak buah, rekan kerja sejawat maupun penilaian diri sendiri. Penilaian dengan metode ini didasarkan pada pertanyaan-pertanyaan yang menggunakan penjelasan deskriptif. Metode pengembangan yang digunakan dalam penelitian ini adalah Rapid Application Development (RAD) dengan langkah yaitu Requirement Planning, User Design, Construction, dan Cutover. Selanjutnya dalam melakukan pengujian terhadap website yang telah dibangun digunakan metode pengujian Black Box. Pengujian tersebut dilakukan untuk memastikan bahwa sistem yang telah dibangun dapat berjalan sesuai dengan fungsinya tanpa adanya pesan kesalahan. Hasil penilaian kinerja menggunakan metode penilaian 360 derajat memiliki skala nilai 1-100 dengan pengelompokkan 5 kategori yaitu sangat kurang, kurang, sedang, baik, dan sangat baik. Penilaian didasarkan pada pernyataan yang diisi oleh pihak-pihak terkait maupun diri sendiri dengan terdiri dari beberapa kriteria dan subkriteria. Proses perhitungan dilakukan juga secara manual sebagai pembuktian bahwa sistem pada penelitian ini sudah akurat. Oleh karena itu didapatkan kesimpulan pada penelitian ini yaitu seluruh karyawan akan dinilai oleh sesama dengan mengisi pernyataan dengan nilai sehingga PT. Bimasakti Multi Sinergi akan mendapatkan rekomendasi hasil penilaian yang lebih objektif serta sistem informasi ini telah terbukti akurat karena terdapat kesesuaian hasil antara peritungan manual maupun secara sistem.
DESIGN AND DEVELOPMENT OF A WEBSITE AND MOBILE BASED ANIMAL CLINIC INFORMATION SYSTEM (CASE STUDY OF GALAXY SATWA ANIMAL CLINIC): RANCANG BANGUN SISTEM INFORMASI KLINIK HEWAN BERBASIS WEBSITE DAN MOBILE ( STUDI KASUS KLINIK HEWAN GALAXY SATWA ) Fitri, Devi Yanti Cantika; Sisephaputra, Bonda
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62362

Abstract

All animals definitely need a check-up every month or every year and have experienced an illness that makes pet owners definitely take their pets to the veterinary clinic to keep their animals healthy. One of them is the Galaxy Satwa veterinary clinic. Currently, the recording system at the Galaxy Satwa clinic still uses manual recording and there is no organized appointment system, so doctors often experience many problems and are overwhelmed due to these limitations, such as running out of paper for recording medical records, medical record data being lost or wet, and patient queues piling up. Therefore, the author created an information system that can simplify the operation of the system in clinics which include website and mobile-based medical record recording and appointment arrangements. The research was prepared using the Extreme Programming method. Website system development uses the PHP programming language with the Laravel framework, while for mobile system development uses the Dart programming language with the Flutter framework. The database used in this application is MySQL. For testing, use the Whitebox testing method with the Basic Path technique and the results show that all test cases / paths for the features being tested were successfully run at least once. The Cyclomatic Complexity and independent path values ??for each feature tested are the same, so the system built is appropriate.
Most Desired Product Classification Model For Sales of Women's Sandals Using the Naive Bayes Method (Case Study: UMKM Ann-d'Mello Sandals Krian Sidoarjo) Innayah, Tifanny Maulida; Dwi Nuryana, I Kadek
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62426

Abstract

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