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Dedi Sufriadi
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+6285260082672
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jurnal@indopublishing.or.id
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INDONESIA
Jejak digital: Jurnal Ilmiah Multidisiplin
Published by Indo Publishing
ISSN : 30897742     EISSN : 30897734     DOI : https://doi.org/10.63822/jejakdigital
Jurnal Ilmiah Multidisiplin adalah jurnal elektronik dan cetak Open Access Journal yang diterbitkan oleh Indo Publishing setiap 6 kali dalam setahun menyediakan forum untuk mempublikasikan artikel penelitian asli, artikel review dari kontributor, dan berita teknologi baru mencangkup multidisiplin ilmu
Arjuna Subject : Umum - Umum
Articles 1,228 Documents
Pengaruh Keamanan Pengemudi dan Ketepatan Waktu Terhadap Kepuasan Pengguna Gojek di Medan Hana Salsabilla; Honesty Paskaria Solana Sembiring; Stefany Gloria Manulang; Janes Alfredo Nehe
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/ds6w6855

Abstract

This study aims to analyze the effect of driver safety and timeliness on user satisfaction with Gojek services in Medan City. The rapid growth of online transportation services requires companies to maintain service quality in order to achieve and sustain customer satisfaction. Driver safety and service timeliness are two crucial factors that directly influence users’ experiences during each trip. This research employs a quantitative approach with a descriptive method. The data were analyzed using validity tests, reliability tests, and multiple linear regression analysis with statistical software. The results indicate that driver safety and timeliness have a positive and significant effect on Gojek user satisfaction, both partially and simultaneously. These findings suggest that higher levels of driver safety and service timeliness lead to increased user satisfaction. This study is expected to provide practical insights for Gojek in improving service quality, particularly in terms of safety and punctuality, to enhance and maintain customer satisfaction..
Eksplorasi Pengalaman Pengusaha UMKM dalam Pemanfaatan E-commerce untuk Meningkatkan Penjualan dan Keberlangsungan Usaha Farid Nur Ikhsan; Wusangkan Maulana Mansyuruddin; Rauly Sijabat
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/0hx7k922

Abstract

The development of e-commerce has driven significant changes in the marketing and sales strategies of micro, small, and medium enterprises (MSMEs) in Indonesia. This study aims to explore the experiences of MSME entrepreneurs in utilizing e-commerce to increase sales and maintain business continuity. The research used a qualitative approach using a case study method. Data were obtained through in-depth interviews with MSMEs who utilize e-commerce platforms, particularly marketplaces and live streaming features. Supporting data came from a review of relevant scientific journals. The results show that e-commerce provides tangible benefits for MSMEs, including expanding market reach, increasing sales volume, and fostering direct interactions with consumers, which contribute to increased trust in products. However, entrepreneurs also face various challenges, such as intense price competition, the need for additional personnel for order processing, and the demand for consistency in digital content creation. Overall, e-commerce plays a crucial role in supporting the stability and sustainability of MSME businesses, especially when utilized actively and strategically. This study is expected to provide an empirical overview of e-commerce utilization by MSMEs and serve as a reference for entrepreneurs and future researchers.
Analisis Literasi dan Rasional Ekonomi Masyarakat Dalam Memanfaatkan Jasa Simpan Pinjam Lembaga Keuangan Informal Dwi Yanuarindah Putri; Fidyah Jayatri
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/z7w5zc79

Abstract

Economics is one of the challenges humans faces in everyday life, especially in meeting their needs. Humans must meet all their complex needs to survive. Economic behavior is a measure of societal behavior, especially family economics. To avoid economic problems within the family, people often choose to use credit services from loan shark. Due to various factors behind people's savings and loans, they agree to pay high interest rates as long as they can meet their needs. This study used a qualitative narrative approach. This study involved five informants, consisting of savings and loan service users and third parties. The research findings showed that the Kalidilem community borrowed money from loan shark without their partners' knowledge, and that the proceeds were mostly used for personal needs, not for starting businesses. The level of economic literacy and rationality of the Kalidilem community is relatively low because they still do not understand the concepts and indicators of economic literacy and rationality and are still unable to utilize legal financial services, which impacts the family economy.
Konsistensi Keberadaan Asas Lex Specialis De Rogat Lex Generalis dalam KUHP Nasional Fadlly Fadlly; Muhammad Zulfian Ramadhan; Fuad Nur
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/jtjdnd41

Abstract

The enactment of the National Criminal Code through Law Number 1 of 2023 represents a fundamental reform in the Indonesian criminal law system. One of the crucial issues arising from this reform concerns the consistency of the existence of the principle of lex specialis derogat lex generalis in relation to special criminal laws that have developed outside the Criminal Code. This principle theoretically functions as a guideline for resolving normative conflicts between general criminal law provisions and special criminal law provisions. This study aims to analyze the consistency of the regulation and application of the lex specialis derogat lex generalis principle within the National Criminal Code and its implications for the applicability of special criminal laws. The research employs normative legal research using statutory and conceptual approaches. The findings indicate that although the National Criminal Code normatively positions itself as general criminal law (lex generalis), there are regulatory dynamics that may affect the application of the lex specialis principle, particularly in its relationship with special criminal legislation. Therefore, systematic interpretation and normative harmonization are required to ensure the consistent application of the lex specialis derogat lex generalis principle in the national criminal law system in order to guarantee legal certainty and effective law enforcement..
Implementasi Sistem Akuntansi berbasis Excel pada Kamayel Premium Wash Budi Harsono; Vivian Carolina
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/tr6mn128

Abstract

Kamayel Premium Wash is an MSME that used to manually record accounting and prepare financial reports. However, Kamayel Premium Wash no longer records cash inflows and outflows or prepares financial reports. The coronavirus pandemic, which caused a decline in sales, caused Kamayel Premium Wash to experience a drastic drop in turnover. Kamayel Premium Wash finally eliminated employees working there to reduce the burden of salaries that must be paid to employees and also stopped stocking goods. With no salary payments and no inventory collection, Sugeng Santoso, the owner, also stopped preparing financial reports. Currently, the profits and losses received by Kamayel Premium Wash and the expenses incurred are also unknown in detail. After the author conducted an interview with Sugeng Santoso and learned the information, the author then created a system using the Microsoft Excel application that aims to help Sugeng Santoso to create financial reports and determine the profits or losses he earned easily. For the next PkM who conduct research, the author also recommends that this system can be refined and developed further according to the economic conditions and the needs of MSMEs (Micro, Small and Medium Enterprises) in the future.
Analisis Sentimen Ulasan Aplikasi Roblox di Google Play Store Menggunakan Algoritma SVM Resti Amelia Nur Hidayah; Ramda Hermawan; Iksan Rifki Maulana; Siti Maesaroh
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/nkmqv561

Abstract

Penelitian ini bertujuan menganalisis sentimen ulasan pengguna aplikasi Roblox di Google Play Store menggunakan algoritma Support Vector Machine (SVM) dengan perbandingan representasi fitur TF-IDF dan Word2Vec. Data yang digunakan berupa 1.000 ulasan berbahasa Indonesia yang dikumpulkan secara otomatis melalui teknik web scraping. Pelabelan sentimen dilakukan berdasarkan rating pengguna ke dalam tiga kelas, yaitu positif, netral, dan negatif. Tahapan prapemrosesan meliputi case folding, pembersihan teks, tokenization, stopword removal, dan stemming. Hasil eksperimen menunjukkan bahwa model SVM dengan TF-IDF menghasilkan akurasi sebesar 80,2%, sedangkan SVM dengan Word2Vec memperoleh akurasi 79,19%. Kedua model menunjukkan performa terbaik pada kelas sentimen positif, namun mengalami penurunan kinerja pada kelas netral dan negatif akibat ketidakseimbangan data. Hasil penelitian menunjukkan bahwa SVM efektif untuk analisis sentimen ulasan aplikasi game, dengan kinerja yang dipengaruhi oleh distribusi kelas dan representasi fitur.
Pengaruh Rasio Beban Klaim dan Hasil Investasi terhadap Kinerja Keuangan Perusahaan Asuransi yang terdaftar di BEI Periode 2022-2024 Anggun Fitria Novianti; Fadila Siti Nuraeni; Djalaludin Akbar; Mutiara Hayandani; Alfiana Alfiana
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/05rsnb55

Abstract

This study aims to analyze the effect of the claim expense ratio and investment returns on the financial performance of insurance companies listed on the Indonesia Stock Exchange (IDX) during the 2022–2024 period. Financial performance is measured using Return on Assets (ROA) as an indicator of company profitability. This study employs a quantitative approach with an explanatory method and utilizes secondary data obtained from companies’ annual financial reports. The study uses census sampling, in which all insurance companies listed on the IDX during the 2022–2024 period are included as the research sample. The dataset consists of 18 insurance companies observed over three years, resulting in 54 panel data observations. Data analysis is conducted using panel data regression after classical assumption tests, processed with EViews 12 software. The results indicate that the claim expense ratio has no significant effect on financial performance, while investment returns have a positive and significant effect on the financial performance of insurance companies
Pengaruh Perputaran Piutang dan Perputaran Persediaan terhadap Profitabilitas (ROA) Pada Perusahaan Rumah Sakit yang terdaftar di BEI Periode 2020-2024 Mutiara Hayandani; Anggun Fitria Novianti; Fadila Siti Nuraeni; Djalalludin Akbar; Alfiana Alfiana
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/s5f9m791

Abstract

This study aims to explore the impact of receivables rotation and inventory rotation on Return on Assets (ROA). The focus of this study is hospital companies listed on the Indonesia Stock Exchange (IDX). The population in this study includes all hospitals listed on the IDX from 2020 to 2024. The sampling methodology applied was purposive sampling, thus selecting a number of companies that met the research requirements. The research approach used a quantitative method with panel data regression analysis. The data used were secondary data taken from the company's annual financial reports. The regression model selection was carried out through the Chow test, the Hausman test, and the Lagrange Multiplier test, which indicated that the Random Effects Model (REM) was the most appropriate model. The findings of this study indicate that partially, receivables rotation has no significant impact on ROA, while inventory rotation has a positive and significant effect on ROA. Simultaneously, receivables rotation and inventory rotation have a significant effect on ROA. This research is expected to be useful for company management as a consideration in managing receivables and inventory to increase the company's profitability, as well as serve as a reference for further research in the financial field.
Pengaruh Loan To Deposit Ratio (LDR) Dan Debt To Equity Ratio (DER) Terhadap Nilai Perusahaan Dimediasi Profitabilitas (ROA) Pada Perusahaan Perbankan Yang Terdaftar Di BEI Pada Periode 2020-2024 Fadila Siti Nuraeni; Djalaludin Akbar; Mutiara Hayandani; Anggun Fitria Novianti; Alfiana Alfiana
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/p5jxxk72

Abstract

This study aims to examine the influence of Loan to Deposit Ratio (LDR) and Debt to Equity Ratio (DER) on firm value with profitability (Return on Assets/ROA) as a mediating variable in commercial banks listed on the Indonesia Stock Exchange (IDX) during the period 2020–2024. The Indonesian banking industry faced significant challenges due to the COVID-19 pandemic, which affected liquidity, capital structure, and profitability. The data reveal that LDR fluctuated, declining in 2020–2021 as banks adopted a conservative stance to maintain liquidity, and rising again in 2022–2024 in line with economic recovery. DER remained relatively stable but showed a downward trend post-pandemic, reflecting stronger equity positions and improved liability management. Meanwhile, ROA consistently increased, indicating enhanced efficiency in asset utilization to generate profits. This research contributes theoretically to the development of financial management and banking studies, while providing practical implications for bank management, investors, and regulators in optimizing liquidity, leverage, and profitability strategies to enhance firm value. By emphasizing ROA as a mediating variable, this study addresses research gaps and offers empirical evidence on the simultaneous impact of LDR and DER on profitability and firm value in Indonesia’s major banks.
Lean Management dalam Perspektif Filsafat Ilmu Manajemen: Kajian Epistemologis Siti Muthmainnah; Agus Suradika
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 1 (2026): JANUARI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/867qjh52

Abstract

This article examines Lean Management from the perspective of the philosophy of management science, focusing on its epistemological foundations. Lean Management has been widely implemented as an efficiency-oriented managerial approach, yet its scientific and philosophical basis is rarely discussed. This study aims to explain how Lean Management knowledge is constructed, validated, and developed within management science. Using a qualitative literature review complemented by quantitative research tendencies, the study reveals that Lean Management is grounded in positivist and pragmatic epistemology, while also requiring interpretive understanding in organizational practice. The findings position Lean Management as an applied scientific paradigm rather than merely a technical toolkit.