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Jurnal Manajemen Maranatha
Published by Universitas Kristen Maranatha
ISSN : 14119293     EISSN : 25794094     DOI : http://doi.org/10.28932/jmm
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Focus and scope of Jurnal Manajemen Maranatha areas include marketing management, financial management, human resource management, operation management, and entrepreneurship. JMM accepts articles in the form of quantitative and qualitative research results, conceptual studies, and various other similar scientific papers.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 345 Documents
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Tanggung jawab sosial dan kinerja perusahaan: Peran moderasi dari ukuran perusahaan Liliana Inggrit Wijaya; Lady Safitri Sugiarto; Bertha Silvia Sutejo
Jurnal Manajemen Maranatha Vol 23 No 2 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v23i2.8596

Abstract

Social responsibility (SR) is a way for companies to fulfill their commitments to the public. If the companies have a positive public perception, investors will be more interested in purchasing stocks in the capital market, increasing the price. Therefore, social responsibility is expected to improve firm value, as measured by Tobin’s Q, and this study aims to prove the effect of SR on firm value moderated by its size and controlled by leverage and intensity of research and development. The research samples consist of 65 non-financial companies listed on the Indonesia Stock Exchange from 2019 to 2023 and are taken utilizing a purposive sampling technique. Acting as the data analysis method is the panel data regression model. The regression coefficient testing result displays that the interaction between SR and size positively influences company value. As the control variable, leverage negatively affects this value; however, research and development intensity has no influence. This research implies that SR is an effective strategy for improving the firm’s value as its size elevates by managing sustainable relationships with stakeholders amid rampant environmental issues.
Peran promosi media sosial dan electronic-word-of-mouth terhadap minat beli produk kuliner Anis Marjukah; Sarwono Nursito; Rizky Windar Amelia
Jurnal Manajemen Maranatha Vol 24 No 1 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v24i1.8667

Abstract

With technological advancements, economic dynamics are also undergoing changes. The increasing use of social media demands that businesses adapt in order to compete effectively in meeting consumer expectations. For efficiency and effectiveness, promoting through social media has become a necessity. The objective of this research is to determine the impact of social media promotion and electronic word of mouth (e-WOM) on the purchase intention of culinary products. The population for this study comprises customers in Klaten Regency who use social media platforms such as Instagram, TikTok, or YouTube to choose their culinary products. The sample for the study is 110 respondents, selected using purposive sampling technique. Data analysis includes descriptive analysis and multiple linear regression analysis using SPSS software. The results of the study are a) promotions using social media have a positive and significant effect on the purchase intention of culinary products; b) e-WOM has a positive and significant effect on the purchase intention of culinary products; c) promotions using social media and e-WOM have a positive and significant effect on the purchase intention of culinary products simultaneously. Practical implications are culinary product businesses need to design and implement promotional strategies, especially on social media, to expand and encourage e-WOM to increase purchase intention. Limitations of the study are the social media platforms used are limited to only three platforms, namely Instagram, TikTok, or YouTube. Businesses may use other platforms such as Facebook, Snapchat, or Social Blogging Networks as alternative means of promotion.
Teknologi keuangan, influencer media sosial, dan pengalaman keputusan investasi cryptocurrency: Peran literasi keuangan Bonfilio Patrik Rijanto; Novia Utami
Jurnal Manajemen Maranatha Vol 23 No 2 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v23i2.8717

Abstract

This study evaluates the impact of financial technology usage, social media influencer presence, and investment experience on cryptocurrency investment decisions, considering financial literacy as a moderating factor. Financial technology refers to using technology in financial systems to create new service products, technologies, and business models. Social media influencers have gained fame and exert significant influence over their followers on social media platforms. Meanwhile, investment experience encompasses the duration of an investor's experience in trading transactions. Data for the study were obtained through a Google Form questionnaire distributed via social media to cryptocurrency investors aged 20 to 30 in the Jabodetabek area. Convenience sampling technique was employed to obtain a sample of 192 respondents. Data analysis was conducted using the SEM-PLS method with SmartPLS software. The results indicate that using financial technology and social media influencers positively influences cryptocurrency investment decisions, while investment experience does not significantly impact. However, financial literacy does not strengthen the influence of financial technology usage, social media influencers, and investment experience on cryptocurrency investment decisions. The research findings indicate that enhancing financial literacy among young investors should be prioritized. This can be achieved through formal education programs and financial literacy campaigns. Practitioners in the financial industry also need to provide financial education to their clients and offer educational content on cryptocurrency. These measures can help mitigate uncontrolled investment risks and promote informed investment decisions, thereby contributing to the stability of the financial market and the financial protection of the wider community.
Peranan persepsi kualitas layanan sebagai prediktor niat rekomendasi Kasereka Majaribu Emmanuel; V. J. Wisnu Wardhono
Jurnal Manajemen Maranatha Vol 23 No 2 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v23i2.8718

Abstract

Service quality is very important, especially for companies operating in the service sector. Service quality applies to all types of services, including services provided by non-profit organizations. Pratista Retreat House is a religious institution that provides spiritual services through retreats to people who need them. Over the last two years, the Pratista Retreat House has experienced a decline in the number of retreats. Results from previous interviews showed that participants had negative perceptions about service quality. So, this research was conducted to determine the influence of five service quality dimensions on the intention to recommend Pratista services. This research is explanatory with a quantitative approach using surveys to obtain data. The questionnaires distributed to 102 respondents were collected using non-probabilistic sampling techniques in the purposive sampling type. Data processing was carried out using descriptive statistics which showed that 95% of the respondents intended to recommend Pratista services. Then the data was processed using SEM-PLS 4. The results showed that the tangible and the responsiveness positively affected the intention to recommend Pratista Retreat House. In this way, Pratista management can maintain service quality, especially through aspects of physical evidence of service and by being more responsive in handling retreat participants.
Determinan proses keputusan pembelian online di kalangan konsumen Muslim pengguna Shopee: Kepercayaan sebagai variabel mediasi Selamat Muliadi; Sri Ndaru Arthawati; Rini Oktavera; Willson Gustiawan; Wira Pramana Putra
Jurnal Manajemen Maranatha Vol 23 No 2 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v23i2.8719

Abstract

Every e-commerce company must be keen to see the opportunity to grow and effectively develop new innovations in the face of such fierce competition in order to keep customers from moving and to continue doing business with the company. One strategy to grow the current buying and selling industry quickly is to sell products online on social media and e-commerce platforms. This study aims to analyze and examine the factor influencing of Big Ramadan Sale, service quality, and online customer review on online purchase decision process with the trust as a mediating variable in Shopee application users. The quantitative and regression analysis were used as the research method in this study. The sample was obtained using a purposive sampling method and 110 respondents as a sample source was distribution online questionnaires via WhatsApp to Shopee users in East Lombok. The data analyzed with Partial Least Squares-Structural Equation Modeling (PLS-SEM). The results of this study indicate that the Big Ramadan Sale, online customer review, and trust significantly influence on online purchase decision process, while service quality does not significantly affect on online purchase decision process in Shopee users. The trust is able to full mediation the influence of service quality and online customer review on online purchase decision process, while the trust is unable to mediation the influence of Big Ramadan Sale on online purchase decision process in Shopee users. The finding of study can be a reference for future researchers who will study similar problems related to the determining factors of the online purchasing decision process in marketplaces in Indonesia. It is hoped that the results of this research can help companies maintain transaction security and provide reviews that can strengthen consumer trust so that the online shopping decision process continues to improve.
Keadilan organisasional dan konsekuensinya Marso Marso; Mince Anggreyani
Jurnal Manajemen Maranatha Vol 24 No 1 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v24i1.8792

Abstract

This study was conducted to develop a structural equation model to examine the relationships between organizational justice, job satisfaction, and organizational commitment. A sample of 93 respondents was selected using a non-probability sampling approach. The evaluation of the measurement model was conducted to test the validity and reliability of the instruments, while the structural model evaluation for hypothesis testing was performed using the SmartPLS software. The findings reveal that organizational justice has a significant influence on both job satisfaction and organizational commitment. Job satisfaction has a positive and significant effect on organizational commitment. Job satisfaction not only serves as a consequence of organizational justice and a precursor to organizational commitment, but it also partially mediates the impact of organizational justice on organizational commitment. Theoretically, these findings make a valuable contribution to the development of justice theory, job satisfaction theory, and organizational commitment theory. Practically, the results of this study provide useful guidance for hotel management in designing policies aimed at increasing employees' organizational commitment through effective management of organizational justice.
Faktor pembentuk green purchase intention pada pakaian ramah lingkungan Cein Belycia; Yasintha Soelasih
Jurnal Manajemen Maranatha Vol 24 No 1 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v24i1.9397

Abstract

Mass clothing production and human consumerism cause environmental degradation due to industrial waste. As environmental degradation increases, humans realize and consider minimizing their consumption. This research examines the impact of environmental concern, green products, and green innovation on green purchase intention through green product knowledge in purchasing environmentally friendly clothing products. There were 366 samples used in the study spread across the Jabodetabek area using non-probability sampling, specifically purposive sampling. The findings show that environmental concern, green products, and green innovation significantly affect green purchase intention. In addition, the indirect effect of green products and green innovation also affects green purchase intention through the mediating role of green product knowledge. The connection between green marketing and green innovation on green purchasing intention is mediated by green product knowledge. These results indicate that in addition to green product knowledge, green buying intention is directly impacted by several different factors, including green products and green innovation. This research offers an understanding for marketers to increase green purchase intention by optimizing green product knowledge and green innovation. The study's managerial implications imply that eco-friendly clothing companies must increase consumer environmental awareness through effective green marketing campaigns and sustainable product innovation. In addition, increasing consumer knowledge of eco-friendly products can strengthen their purchase intention towards these products.
Membina wirausahawan masa depan: Peran inkubator bisnis dalam membentuk niat berwirausaha di perguruan tinggi Christiana Fara Dharmastuti; Devi Angrahini Anni Lembana; Rakhdiny Sustaningrum
Jurnal Manajemen Maranatha Vol 24 No 1 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v24i1.9803

Abstract

Entrepreneurship plays a pivotal role in national development. Hence, related training is often initiated at the university level to equip students after graduation with entrepreneurial skills through business incubators. This study delves into the crucial role of incubators in fostering entrepreneurial intention among students by considering gender, mentoring, and curriculum design for the learning process. Additionally, it examines the impact of university support in a regulatory way, as well as normatively and cognitively. Moreover, data are collected based on three cohorts of incubator participants across different periods. The findings of this study reveal entrepreneurial intentions based on gender, which is measured by males as the reference category affecting positively. Besides, there is a positive tendency for normative and cognitive environmental support toward these intentions. Unfortunately, mentorship, curriculum program, and regulatory environmental support do not affect these intentions.
Peran pengungkapan lingkungan dan sosial terhadap return saham Sumani Sumani; Tamara Letitia Limawan
Jurnal Manajemen Maranatha Vol 24 No 1 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v24i1.9811

Abstract

The world community has begun to realize the importance of sustainability amidst the many adverse conditions. In Indonesia, all public companies and financial institutions are required to publish sustainability reports which include information regarding their environmental and social responsibilities. This study aimed to elucidate the impact of corporate environmental and social disclosures on stock returns, moderated by profitability. By selecting the moderating variable and using the LQ-45 index for a certain period, the researchers hope that the results will create novelty from previous research and give rise to new information. The Sustainability Report (SR) is evaluated by the quantity of sustainable items reported in the Sustainability Report Disclosure Index (SRDI) in accordance with the Global Reporting Initiative (GRI) Standards, relative to the number of sustainable goods that ought to be disclosed. For environmental, social, and governance variables, compare the quantity of declared environmental, social, and governance elements in the SRDI to the quantity that ought to be disclosed. This study employs the Moderated Regression Analysis (MRA) technique utilising SPSS software. This study's population comprised 45 companies from the LQ-45 Index, incorporated in the IDXESGL index utilising the GRI Index, from February to July 2024, which issued sustainability and annual reports for 2021-2022, marking the inception of the IDXESGL Index. Thirty-five companies met the criteria. This study uses a data processing program, the SPSS version 25. This study employs descriptive statistical tests, coefficient of determination tests, and hypothesis testing for data analysis. The findings of this study demonstrate no impact of environmental and social transparency on stock returns. Profitability as a moderating element does not enhance the impact of social transparency on stock returns. Nonetheless, profitability can enhance the impact of environmental disclosure on stock returns.
Kepemimpinan transformasional, kualitas kehidupan kerja, dan organizational citizenship behavior: Motivasi kerja sebagai mediasi Desi Tri Kurniawati; Meily Margaretha
Jurnal Manajemen Maranatha Vol 24 No 1 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v24i1.10034

Abstract

This research aimed to investigate the direct and indirect impact of transformational leadership and quality of work life on organizational citizenship behavior OCB, with work motivation as a mediator. An explanatory method was adopted to examine the relationship between antecedent, mediator, and consequences, with seven hypotheses being tested. A total of 216 employees from the St. Regis Hotel in Bali were selected as the participants using a simple random sampling. Data were analyzed using SEM-PLS, which included conducting validity and reliability tests through algorithm methods, followed by hypothesis testing using bootstrapping. The results of the analysis showed that transformational leadership directly impacted OCB. When work motivation acts as a mediator, transformational leadership significantly affects OCB. While QWL did not directly affect increasing OCB, its relationship with OCB became significant when work motivation was introduced as a mediator.

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