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Haryo Kunto
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Jurnal Inovasi Administrasi Negara Terapan
Published by Universitas Negeri Surabaya
ISSN : -     EISSN : 30261805     DOI : -
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences
Jurnal Inovasi Administrasi Negara Terapan (Inovant) adalah jurnal peer-review yang diterbitkan tiga kali dalam setahun dengan akses terbuka. Inovant diterbitkan sejak tahun 2023 oleh Prodi Sarjana Terapan Administrasi Negara, Fakultas Vokasi, Universitas Negeri Surabaya. Jurnal ini mencakup pembahasan terkait Kebijakan Publik, Manajemen Pelayanan Publik, Pemerintahan, Manajemen Kepegawaian, dan Inovasi terapan di sektor publik.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 185 Documents
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Implementasi Kebijakan Program Penanggulangan Stunting di Dinas Kesehatan Lamongan Nada, Qothrun; Rosdiana, Weni
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

The Stunting Management Program at the Lamongan Health Office aims to prevent and reduce the prevalence of undernutrition and malnutrition in Lamongan District and achieve optimal nutritional status for toddlers. The purpose of this research is to describe and analyze a Policy Implementation in the Regent's Regulation number 7 of 2019 regarding the Implementation of the Stunting Management Program Policy at the Lamongan Health Office. This research is a descriptive study with a qualitative approach. Data collected using interview techniques, observation and documentation. This research focuses on the Implementation of the Stunting Management Program at the Lamongan Health Office, Lamongan District, Lamongan Regency. This study uses the theory of Van Metter Van Horn which has six indicators, namely Size and Policy Objectives on the prevalence of stunting in Lamongan Regency which has decreased to 16% with the ZERO STUNTING program created by the Regent of Lamongan assisted by the Lamongan Health Office, and there is a problem, namely that there are many stunting toddlers who have not been recorded from the executor. The implemented program has not been fully implemented properly. there are limited human resources both in quality and quantity due to employee mutations so that the program is not optimally implemented. Funding resources have not reached all targets, there are still many toddlers with stunting that have not been recorded from the implementing agency. time resources, in CFC activities there are many schedules that are backwards not in accordance with the agreement or schedule that has been determined between the parents of the toddler and the executor. The characteristics of implementing agents are appropriate for implementing the program. Attitudes and Tendencies Executors respond well to the existence of the Stunting Management Program at the Lamongan Health Office and there are no objections, and support successful implementation. Communication that exists between organizations / between implementers is good but communication with the community is very poor, because many people do not understand IT. The economic, social and political environment still hinders the program, namely the economic conditions of the people who are middle to lower class and people's understanding of the program is still low, while the political environment is quite supportive of the program. It can be concluded that program implementers can monitor, evaluate and re-socialize the Implementation of the Stunting Management Program Policy at the Lamongan Health Office and provide direct assistance together according to PERBUP No.7 of 2019. Keyword: Implementation, Programs, and Stunting
ANALISIS SURVEI KEPUASAN MASYARAKAT PADA LAYANAN PROGRAM KELAS NENEK ASUH DI PUSKESMAS TIKUNG KAB. LAMONGAN Mar'atus Sholikhah; Noviyanti
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

Tujuan dari penelitian ini adalah untuk mendeskripsikan hasil analisis survei kepuasan masyarakat pada layanan kelas nenek asuh melalui program “Peluk Lusi Pas Sehati” di Puskesmas Tikung kab. Lamongan. Penelitian ini menggunakan jenis penelitian deskriptif dengan pendekatan kuantitatif. Penelitian ini menggunakan sumber data primer dan sekunder dengan teknik pengumpulan data menggunakan kuesioner, wawancara, observasi dan dokumentasi. Sedangkan teknik analisa data yang digunakan yaitu dengan pengolahan data, pengorganisasian data dengan menghitung skor kuesioner kemudian menarik kesimpulan berdasarkan kelas interval sesuai PermenPan RB No. 14 tahun 2017 tentang Pedoman Penyusunan Survei Kepuasan Masyarakat Unit Penyelenggara Pelayanan. Hasil dari analisis IKM tiap unsur pelayanan terdapat 4 unsur yang berada pada kategori sangat baik yaitu persyaratan, biaya/tarif, kompetensi pelaksana dan perilaku pelaksana. Unsur produk spesifikasi hasil pelayanan berada pada kategori baik. Unsur waktu penyelesaian berada pada kategori kurang baik karena waktu pelaksanaannya kurang tepat waktu. Unsur sarana dan prasarana juga berada pada kategori kurang baik karena tidak tersedianya tempat bermain anak. Sedangkan unsur sistem, mekanisme dan prosedur mendapatakan penilaian dengan kategori tidak baik karena program layanan ini belum memiliki SOP. Unsur penanganan, pengaduan saran dan masukan juga berada pada kategori tidak baik karena pada pelayanan ini tidak disediakan kotak saran. Saran untuk program kelas nenek asuh Puskesmas Tikung adalah penyelenggara pelayanan program kelas nenek asuhharus melakukan koordinasi dengan pemerintah Desa Botoputih terkait pelaksanaan kelas nenek asuh dengan penyusunan SOP kegiatan, penyediaan kotak saran serta penyediaan tempat bermain anak.
Analisis Pengelolaan Arsip Dinamis Di Bagian Hukum Dan Kerjasama Sekretariat Daerah Kota Surabaya Rismawati, Firly Imelda; Lestari, Yuni
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

Arsip dinamis adalah dokumen arsip yang dapat dimanfaatkan secara langsung dalam suatu pekerjaan di setiap instansi, baik pemerintah maupun swasta. Tujuan penelitian ini yaitu untuk menganalisis pengelolaan arsip dinamis pada Bagian Hukum dan Kerjasama Sekretariat Daerah Kota Surabaya. Metode penelitian yang digunakan pada penelitian ini yaitu menggunakan metode penelitian kualitatif yang bersifat deskriptif. Teknik pengumpulan data dalam penelitian ini yaitu melalui observasi, wawancara dan dokumentasi. Hasil dari penelitian ini dapat dilihat bahwa pada pengelolaan arsip dinamis dijumpai beberapa faktor yang mempengaruhi adanya kendala yang dialami seperti jumlah SDM dan tempat penyimpanan arsip yang kurang memadai sehingga dapat mempengaruhi pada proses pelaksanaan dari tahap penggunaan arsip dan pemeliharaan arsip.Tahap penyusutan arsip belum berjalan secara maksimal, dikarenakan kegiatan yang dilakukan dalam penyusutan arsip yang dilakukan saat ini belum sepenuhnya sesuai dengan prosedur, mengingat banyaknya dokumen yang harus tetap disimpan di dalam instansi tersebut. Saran yang dapat diberikan pada penelitian ini yaitu sebaiknya lebih memperhatikan kembali terkait jumlah SDM dalam pengelolaan arsip dinamis serta memperhatikan pelaksanaan pada tahap penyusutan arsip, karena dapat mempengaruhi ketersediaan tempat untuk menyimpan arsip itu sendiri. Penambahan fasilitas dengan membuat SOP terkait pengelolaan arsip dinamis.
ANALISIS PENYIMPANAN ARSIP AKTIF DI BIRO PEMERINTAHAN DAN OTONOMI DAERAH SEKRETARIAT DAERAH PROVINSI JAWA TIMUR Salsabilla, Sania Salma; arlupi utami, dian
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

Archives are a from of carrying out activities that contain important information as information material that must be stored and cared for properly in an institution or organization. This study aims to analyze the storage of active archives at the Bureau of Government and Regional Autonomy at thr Regional Secretariat of East Java Province. This study uses the theory of archive storage procedures presented by Sugiarto dan Wahyono which includes checking,indexing, marking, sorting adn storing. This type of research is descriptive research with a qualitative approach. Data collection techniques were carried out by observation, interviews and documentation. The results of the study explain that at the inspection stage it has not been carried out thoroughly to check on each sheet of document because there are no special employees in managing archives, indexing is carried out by determining catch words to be used as a storage system namely using a number system, marking that coding has not been implemented or marking with dashes or circle on catch word that have been determined due to lack of understanding of employees in carrying out this stage, sorting is carried out by grouping documents based on a predetermined storage system, storing is carried out by storing documents according to the specified storage system however, the facilities and infrastructure provided are still limited in number. The recomended suggestions are to make arrangements related to active archives storage procedures, to appoint employees in the archive field, training is needed in the archive field and to increase the procurement of facilities and infrastructure used in the active archive storage process.   Keywords: Analytics, Active Archives, Storage
EVALUASI PROGRAM APLIKASI GRESIKPEDIA DI DINAS KOMUNIKASI DAN INFORMATIKA KABUPATEN GRESIK Kurniawati, Mega; Prastyawan, Agus
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

The Gresikpedia application program is a priority program for the Regent of Gresik Nawakarsa who is incorporated into Karsa One, namely Gresik AKAS. The purpose of this research is to describe the Evaluation of the Gresikpedia Application Program at the Communication and Informatics Office of Gresik Regency. The research focus is based on program evaluation indicators according to Bridgman and Davis including: Input, Process, Outputs, Outcomes. This type of research is qualitative descriptive approach. Observation data collection techniques, interviews, documentation. Results. input, which has not been implemented optimally, lies in the aspect of human resources and aspects of supporting infrastructure. The process has not been implemented optimally, because the aspect of effectiveness does not yet have an SOP for managing the Gresikpedia application and the aspect of efficiency is that many people do not know about the Gresikpedia application program. Outputs have not been implemented optimally because the number of Gresikpedia application downloads has not met the predetermined target. Outcomes, carried out optimally, because the positive impact aspects of the Gresikpedia application program have been felt by the community and the negative aspects of obstacles can still be overcome. Suggestion: Input, add human resources to manage the CCTV sub menu, the Gresikpedia program manager can simplify, more flexible the rules for granting permission to upload information with added features. Process, making SOPs for managing the Gresikpedia application, as well as the need for a guidebook for using the Gresikpedia application, conducting socialization evenly to the wider community, it is necessary to make video tutorials for using the Gresikpedia application to be distributed via YouTube, other social media and during direct socialization. Outputs, evaluate and determine the target downloader every month. Keywords: Program Evaluation,Public Services,Electronic Government
Gaya Kepemimpinan Demokratis Di Sekretariat Dprd Kota Surabaya Aqni Solicha, Putri Irfa'; Lestari, Yuni
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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This research discusses the democratic leadership style in the Meeting and Legislation Section of the Surabaya Legislative Council Secretariat. The leader appointed in this research is Mr. Suharto as the head of the Meeting and Legislation Section. It was found that the leader is a leader who is respected and respected by his subordinates. Leaders who give instructions to their subordinates. Always invites them to participate In leading he often includes his subordinates in submitting suggestions and opinions. The purpose of this research is to describe the leadership style at the Surabaya City DPRD Secretariat. The method used is descriptive qualitative method, namely decisions made together, appreciating the potential of subordinates, listening to criticism and suggestions from subordinates, cooperating with subordinates. With data collection techniques through interviews, observation, and documentation. Leaders always give a positive response to proposed ideas. In addition, the provision of rewards such as bonuses, meals together. appreciate the potential of each team member by giving attention and recognizing the contributions made. The attitude of listening to ideas and input from subordinates shows that this leader is able to appreciate diverse perspectives and considers each voice as an added value to the group.Leaders are open to criticism and praise given to them. encourage subordinates to provide constructive suggestions in the form of criticism and suggestions that help in improving their performance. leaders strengthen cooperation by valuing contributions. Leaders recognize the importance of collaboration in achieving common goals. An open and fair attitude in giving feedback strengthens trust among team members.Leaders communicate well with subordinates. They actively discuss every problem. Leaders create a comfortable and open working environment. Leaders adopt an approach that gives trust to their subordinates.   Keywords: Leadership Style, Democratic Leadership, Head of Section
Optimalisasi Layanan Pengaduan Virtual melalui SP4N LAPOR Di Kabupaten Sidoarjo Ramadhanti, Rizqa; Lestari, Yuni
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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The government has a breakthrough in providing innovation, namely E-Government. One form of implementing E-Government is E-Service. E-service is included in the Government to Citizen (G2C). One of the implementations of E-Service in the field of public services managed by the Sidoarjo District Communication and information agency is SP4N LAPOR. SP4N LAPOR is an electronic based public complaints channel in Sidoarjo. This research method is descriptive qualitative with data collection in the form of observations, interviews and documentation. This can be related to the theory of the Public Service Complaint Management System Mechanism according to Permenpan RB No. 62 tahun 2018. The aim of this research is to optimize SP4N LAPOR as a virtual complaint service in Sidoarjo Regency. The Conclusion from this study is that the SP4N LAPOR service in Sidoarjo has been running optimally, but there are still inhibiting factors such as OPD admin mutations without knowledge and confirmation, lack of understanding of the public regarding correct complaint reports, lack of understanding regarding customer satisfaction. Suggestions that can be given are holding routine meetings between SP4N LAPOR admin besides holding outreach to the community regarding the understanding of SP4N LAPOR.   Keywords: Service, SP4N LAPOR, E-government
PENGEMBANGAN APLIKASI SIRAPI GUNA MENINGKATKAN PELAYANAN ADMINISTRASI DESA DI KANTOR DESA PLUMPANG KABUPATEN LAMONGAN Arianti, Gisela; Noviyanti
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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Sistem arsip manual merupakan kegiatan mengelola dokumen arsip pada sebuah organisasi atau kantor. Pada pengolahan sistem di Kantor Desa Plumpang menggunakan sistem manual. Sistem arsip manual yang diterapkan dikantor desa Plumpang merupakan sistem arsip yang dikerjakan tidak sesuai dengan ketentuan penyimpan arsip manual. Berdasarkan beberapa ketentuan sistem arsip manual kantor desa plumpang tidaklah mengikuti aturan pada metode sistem arsip manual, tidak adanya ruang khusus dalam penyimpanan merupakan suatu hal yang fatal karena ruang khusus penyimpanan pada sistem arsip manual adalah salah satu hal yang wajib dan penting dalam kegunaannya. Sehingga tujuan yang hendak dicapai untuk penelitian ini yaitu untuk melakukan pengembangan pada sistem arsip di Kantor Desa Plumpang dari sistem arsip manual menjadi sistem arsip elektronik. Penelitian ini menggunakan metode Research and Development (R&D) dengan Model Waterfall, model waterfall memiliki lima tahapan antara lain Requirement Analisa, System Design, Implementation and Unit Testing, Integration and System Testing, dan yang terakhir yaitu operation and maintenance. Hasil dari penelitian ini yaitu terciptanya aplikasi SIRAPI yang dapat digunakan sebagai aplikasi penyimpanan arsip digital atau arsip elektronik. Aplikasi ini dapat digunakan sebagai aplikasi penunjang layanan pada Kantor Desa Plumpang yang terdiri dari menu surat masuk, surat keluar, dan menu laporan serta sistem keamanan pada aplikasi terjamin karena pada saat melakukan login jika username dan password yang dimasukkan salah aplikasi tidak dapat melanjutkan pada tahap selanjutnya. Aplikasi SIRAPI juga telah divalidasi oleh ahli media dan ahli materi mengenai kelayakan pengoperasionalan aplikasi, aplikasi SIRAPI juga dapat dioperasionalkan dengan baik dan tidak terdapat kendala selama pengoperasionalan.
Implementasi Program Keluarga Harapan Sebagai Upaya Penanggulangan Kemiskinan di Kecamatan Jambangan Kota Surabaya Febi Fauzan, Muhammad; Isbandono, Prasetyo
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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The Family Hope Program is a conditional assistance program that aims to overcome poverty that occurs in Indonesia, the Family Hope Program has been issued by the government since 2007. However, the implementation of the Family Hope Program still has obstacles and has not been implemented optimally. This study uses a descriptive qualitative approach, in this study to examine the implementation of the Family Hope Program (PKH) in Jambangan District, Surabaya City using the theory proposed by George Edward III. The sampling technique uses observation, interviews, and documentation. The results of this study show that the implementation carried out in the sub-district has not been carried out optimally in the communication category, the problems found in the communication element have not been carried out optimally. Elements related to the implementation of the Family Hope Program (PKH), namely socialization that is carried out not in accordance with the Family Hope Program (PKH) implementation guidelines issued by the Ministry of Social Affairs (SOP), are still not precisely targeted at the beneficiaries, namely stakeholders concerned about receiving Family Hope Program assistance are still abusing authority by utilizing PKH assistance for personal interests. The researcher advised the Ministry of Social Affairs to re-coordinate with several other stakeholders, namely Districts, Sub-districts, Villages, RTs and RWs to conduct monitoring and evaluation.   Keywords: Family Hope Program, Implementation, Poverty  
KUALITAS PELAYANAN PENGURUSAN SURAT KETERANGAN TIDAK MAMPU (SKTM) DI BALAI DESA WARU KABUPATEN SIDOARJO Nur Rachma, Dita Laela; Noviyanti
Jurnal Inovasi Administrasi Negara Terapan (Inovant) Vol. 1 No. 2 (2023)
Publisher : Universitas Negeri Surabaya

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Sebagian masyarakat tidak memiliki BPJS Kesehatan dan setengah dari populasi penduduk Desa Waru membutuhkan persyaratan dalam hal pendidikan salah satunya SKTM itu sendiri. Hal ini menjadikan masyarakat banyak yang mengurus SKTM di Balai Desa Waru guna memperoleh fasilitas atau bantuan baik dari segi kesehatan maupun pendidikan. Namun pada kenyataannya, penyelenggaraan pelayanan SKTM di Balai Desa Waru dirasa kurang optimal bagi sebagian masyarakat. Penelitian ini bertujuan untuk mendeskripsikan kualitas pelayanan Surat Keterangan Tidak Mampu (SKTM) di Balai Desa Waru. Jenis penelitian yaitu deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data yaitu wawancara, observasi dan dokumentasi dengan teknik purposive sampling. Subjek penelitian yaitu Kepala Desa Waru, Kepala Seksi Pelayanan, Seksi Pelayanan dan masyarakat pengguna layanan SKTM. Teknik analisa data menggunakan model interaktif Miles and Huberman. Hasil penelitian menunjukkan kualitas pelayanan SKTM di Balai Desa Waru telah memenuhi dimensi daya tanggap dan jaminan, karena petugas pelayanan senantiasa bersedia membantu dan menanggapi masyarakat yang kesulitan saat mengurus SKTM. Selain itu, petugas juga selalu tepat waktu dalam pengurusan SKTM dan tidak meminta biaya pelayanan SKTM kepada masyarakat. Namun, terdapat tiga dimensi yang masih belum berjalan dengan baik, yakni pada dimensi bukti fisik, keandalan dan empati. Hal ini disebabkan karena ketidaknyamanan ruang pelayanan bagi sebagian masyarakat, tidak tersedianya informasi mengenai standar pelayanan SKTM dan minimnya keramahan petugas pelayanan saat memberikan pelayanan SKTM.

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